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Sales Manager Resume

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Philadelphia, PA

MEETING AND EVENTS LEADERSHIP

Highly accomplished, dynamic sales professional with outstanding history of revenue delivery growth in both the business travel and group arena. Excellent presentation skills and strong client relationship management.

  • Demonstrated talent in achieving optimum ROI in sales efforts by conducting persuasive negotiations, excellent prospecting and contracting skills.
  • Effective communicator and team player
  • Optimize competitiveness by networking with colleagues, business and industry leaders regionally and nationally.
  • Creative and caring personality with meticulous attention to detail in the planning of meetings and events.

PROFESSIONAL SUMMARY

Confidential, Philadelphia, PA 2008 - 2011
Sales Manager, Group Sales
Initially hired to handle business travel and the sports group market. Within a year, received promotion for markets to include corporate group and government group as well as non-profit.

  • Successfully grown the government and corporate market by 5% year over year.
  • In 2008 and 2009 achieved over 100% budgeted goals
  • In 2010, achieved 120% over budgeted goals
  • Successfully booked a group for 2011 worth over 2 million in revenue
  • Planned and executed several special events each year intended to capture clients’ support and loyalty.
  • Received two IHG Bravo awards for excellence in client service.

Confidential, Philadelphia, PA 2007 - 2011
Fundraising Volunteer
Worked with City of Hope over the past 5 years on many successful fundraising events and silent auctions to help raise money for cancer research and treatment.

  • 2011 raised over 25,000 in silent auction donations
  • Maintained relationships with local and national donors, including numerous local chapter groups

Confidential, Mount Laurel, NJ 2006 - 2008
Director of Sales
Direct selling of 116 suites with the focus on extended stay business. Worked with National Sales to increase exposure in the group and transient business. Also participated in travel agency presentations to ensure our fair share of the market.

  • Propelled sales team to exceed annual goals in 2007 and 2008
  • Executed marking plans and budgets
  • Managed weekly forecasting and yield management in conjunction with regional revenue team.
  • Controlled the advertising and marketing of our re-branded Hyatt product

Confidential, Valley Forge, PA 2004 - 2006
Director of Business Travel
Developed corporate accounts for the Radisson Hotel and the Scanticon Hotel by negotiating corporate rates, travel agency presentations and working closely with National Sales. Improved brand recognition for the Scanticon Hotel and Conference center through working directly with travel managers and agents. Also developed and maintained local rewards program for travel managers to successfully increase share over our comp set.

  • Increased segment RevPar by 5% in 2005 and 2006

Confidential, Cherry Hill, NJ 2001 - 2004
Sales Manager
Solicited, planned, detailed and serviced all corporate meetings, conventions and trade shows for up to 700 people. Promoted to Wedding Specialist in 2002, booked and planned weddings for up to 300 people. In 2003, promoted to corporate group sales manager and became responsible for month end reports for rooms and catering. Developed meeting planner promotions and incentives.

Confidential, Philadelphia, PA 2000 - 2001
Sales Coordinator
Responsible for all social groups, creating an incentive programs for all local companies that booked overnight rooms and meeting space.

Confidential, Philadelphia, PA 1997 - 2000
Sales and Catering Coordinator
Hired as front desk agent, and promoted to group sales and catering coordinator in 1998. Fulfilled banquet event orders, contracts, and proposals on all corporate groups and social events.

Confidential, Philadelphia, PA 1996 - 1997
Management trainee in front office and reservations.

Confidential, Philadelphia, PA 1994 - 1996
Guest Services / Front Desk

EDUCATION

Confidential, Chester, PA
BS, Hospitality Management
Confidential

PROFESSIONAL and PERSONAL AFFILIATIONS / ACCOMPLISHMENTS

  • CMP Certification, 2006
  • Member, Society of Government Meeting Planners, 2008 - 2011
  • Member, Philadelphia Chapter of Meeting Planners International, 2011
  • Miracle for Mary Beth Fundraiser, Chaired Silent Auction Fundraising event 2011

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