Summary of Qualifications:

Thirteen year’s experience as database administrator where I translated business requirements into analytic constraints. My background includes improving business processes using technology in multiple industries. Strong in organizing, analyzing, planning, designing, and programming capabilities. Able to grasp off-the-shelf software quickly. Team player with a positive attitude and demonstrated ability to work both independently and collaboratively in an environment of constantly changing priorities.

Technical Expertise:

• Oracle EBS R12 Financials Certified Expert Consultant, Payables
• Database Administrator for 13 years
• Webmaster for 11 years
• Proficiency in Microsoft Access, Excel, Word, PowerPoint, Outlook
• Bachelor’s Degree in Information Systems
  

ENTERPRISE
RESOURCE
PLANNING:

Oracle Applications 12 General Ledger, Oracle Purchasing, Accounts Payable, Accounts Receivable, Fixed Assets, Inventory, Order Management, Oracle Alerts, Budgeting, Procurement, ADI, Security, Forms, Reports, Application Object Library and System Administration; PeopleSoft

SERVERS:

Windows 95/98/2000/NT

DATABASES:

Oracle EBS R12 Financials applications, standard reports, concurrent requests and basic Database queries; MS Access

LANGUAGES:

SQL, Java, JavaScript, Java Applets, VB, VBScript, C++, COBOL, HTML, CSS, XHTML, Telnet, HTTP

WORKFLOW TOOLS:

MS-Office

PLATFORM:

Windows (2000, NT)

DESKTOP PRODUCTS:

MS-Office (Access, Word, Excel, PowerPoint), Outlook Express, Crystal ReportWriter, Dreamweaver, Photoshop, Illustrator, InDesign, Adobe Acrobat

METHODOLOGIES:

Application Implementation Methodology (AIM 3.0), SDLC

Professional Highlights:

• Technical and functional work experience in Oracle 12 Financials including troubleshooting;
  
• Experienced in set-up and customization of Oracle ERP Application modules including GL, A/R, A/P, FA, BOM, Inventory, OM, Purchasing, and CRM;
  
• Defined, customized, and set-up Flexfields, Oracle alerts, Oracle workflows, Currency type and Conversion Rate, ad hoc Reports
  
• Created Legal Entities, Operating Units;
  
• Created Procurement Set-up including Inventory Organizations and Parameters, Purchasing and Receiving Options, and Accounts Payable, Receivable, Purchasing, Order Management, and Manufacturing Setups including freight and taxes;
  
• Normalized Oracle database;
  
• Worked on creating views in Oracle for Crystal Reportwriter reports and generated and trained others on creating ad hoc reports;
  
• Updated and maintained HR database;
  
• Installed ethernet network for local non-profit organization.
  

Web

• Software: Dreamweaver, Photoshop, Illustrator
• Created website with sound, animation, security and database functionality for a local non-profit;
• Created slideshow to market local author’s book;
• Created customized images using Photoshop and Illustrator for local non-profit, researched, modified, and created graphics for web deployment;
• Created value sets and loaded same;
• Created rotating banners, rollovers, popups, interactive forms, and indicies;
• Established database connectivity for interactive forms and set up security;
  
• Used HTML, CSS, metadata, sound, hyperlinks, frames, tables, drag and drop;
  
• Proofread submissions for grammar, spelling, and flow of content prior to web deployment.

Education:

• Bachelor’s Degree in Information Systems
  
• Associate’s Degree in Network Support

Work Experience:
Confidential, Glen Allen, Virginia, U.S.A.
Confidential, Jan. 1993 - Aug. 2008
Claims Assistant, Database Administrator, and Webmaster

INFORMATION SYSTEMS

• Interacted with End Users, Program Managers, Developers, and Executive Level Management in sessions for Requirements Gathering in migration from two disparate legacy systems to Oracle EBS using web-based project tracking software; Worked with team in designing new system new system to meet business requirements, performed quality audits, testing, and managed company-wide training;
  
• Performed QA, testing, troubleshooting, and resolution of applications’ technical and functional issues;
  
• Performed full and incremental periodic data backups;

DATABASE

• Experienced in supporting the development and implementation of large scale, complex, commercial off-the-shelf software systems;
• Experienced in identifying data points, mapping data and data integration;
• Designed, created, and maintained combined caseload and administrative tracking system, corporate litigation financial tracking using GAAP, new claims log with automated reporting capabilities and trained others on its use;
• Produced periodic and ad hoc queries and reports in Oracle, Access and Crystal ReportWriter;
• Provided periodic maintenance of database and monitored security;
• Customized user input screens with various graphics to enhance security
• Analyzed business and reporting requirements, mapped information from disparate systems into one comprehensive database;
• Worked with open and close periods and workflow approval process in PeopleSoft; conducted research, troubleshooting, and resolution of manual payments issues;
• Modified database for Y2K compliance;
• Able to function as a hands-on technical resource as needed.

WEBMASTER

• Designed and managed website layout and functionality using HTML and CSS, color and fonts for emphasis, established cross references using hyperlinks;
  
• Responsible for maintenance of website, removing dated materials, and providing updates where applicable.
  
• Drafted educational case summaries for internal Legal Department accessible by executive management and departmental staff nationwide; Drafted policies and procedures “Claims Bulletins” and “Retained Counsel” brochure for online deployment.

TRAINING

• Trained new users and existing staff on producing Oracle based forms and reports;
  
• Performed quality assurance and audits;
  
• Developed proprietary training materials, online training program, assessments and remediation;
• Provided training to users on day-to-day business activities, software updates, enhancing and developing custom reports, and assisted in production issues;
• Automated timesheet functionality for tracking hours worked, breaks, lunch and overtime.