PROFESSIONAL SUMMARY

• 10+ years of experience in IT industry, includes 6+ years of experience in Java Development, 3+ years of experience in OTM development, 4+ years of experience in OTM implementation and 2+ years of experience as onsite coordinator.
• Sound knowledge and experience in various functional and technical modules of OTM which include Order Management, Shipment Management, Contract and Rate Management, Financials, Fleet Management, Business Process Automation, Configuration and Administration, XSL/JSPX customization and OTM installation.
• Expertise in configuration of automation agent, business process monitor, customization of screen set and manager layout, creation of various tender and notification stylesheets in OTM.
• Good knowledge and experience in configuration of SMC RateWare, SMC CarrierConnect, ALK PCMiler and Rand McNally MileMaker in OTM.
• Good knowledge and experience in configuration of various aspects of rate management include but not limited to setup of TL and LTL rates, rate upload through CSV and MavenWire evolve, rate preference, rate quality, rate factor and external distance engine in OTM.
• Good knowledge and experience in configuration of various planning scenarios include but not limited to multi - stop, multi-leg, cross-dock, consolidation and deconsolidation pool, ground schedule and rule-11.
• Good programming experience in SQL, PL/SQL, Java and J2EE technology.
• Good knowledge of Agile Methodology (Scrum) and Oracle Application Implementation Methodology (AIM).
• Effective team player with strong interpersonal, communication and mentoring skills.
• Have strong analytical, problem solving and code debugging skills.

TECHNICAL SKILLS

Application/Product: Oracle Transport Management (6.1.5/6.2.4/6.3.2 )

Enterprise Application Development: Core Java, J2EE, XML, XPath, HTML, XSL, JSPX, JUnit

Scripting Languages: JavaScript

Serve: Apache Tomcat 5, Oracle Web Logic (10g/11g), JBoss, Oracle Application Server, Oracle HTTP Server

Software Development Too: Eclipse Indigo Release 2, Ant

Version Control Too: IBM Rational Clear Case, Microsoft SharePoint, Tortoise SVN

Defect Management Tools: JIRA, HP Service Manager, Clarity

Automation Tools: Silk Test

Frameworks: Oracle Application Framework R12, GLOG Framework, Vaadin 6

Database: Oracle (10g/11g) (SQL and PL/SQL)

Virtualization Tools: Oracle VM Virtual Box 4.3.2

Remote Access Tools: PuTTy, TigerVNC, FileZilla, WinSCP

Operating Systems: Windows XP, Window 7 Professional/Enterprise, Window 2008, Oracle Enterprise Linux 6.3

OTM Rate Management Tools: MavenWire evolv

PROFESSIONAL EXPERIENCE

Confidential

OTM Consultant and Onsite Coordinator

Skill Set: Oracle Transport Management (v6.1.5), XSL, JSPX, Microsoft SharePoint, Oracle (SQL and PL/SQL), Java Script, PuTTy, WinSCP, HP Service Manager, Clarity, Window 7 Professional

Responsibilities:

• Majorly work on Schneider Bulk project with capabilities of chemical and intermodal from scratch includes activities from requirement gathering to post go-live support.
• Analyze the requirement given in functional design document (MD.050) provided by Solution Analysts, do Fit-Gap analysis in existing functionality for Bulk and create technical design document (MD.070) and present it in front of key stack holders. Answer the question from them and implement their revisions to the design.
• Extensively worked on order management processes includes revision and cancellation of normal order release and shipment / batch load order release and shipment, post batch load wash shipment creation, driver work assignment, shipment re-drive, intermodal way bill process for Bulk project.
• Configure OTM business objects as per the design. Develop processes and workflows in OTM to automate the business and complete Unit, System and Regression testing and help middleware team to complete Integration testing.
• Involved in configuration of Business Process Monitor, Automation Agent, Saved Query, Saved Condition, Complex Expression, Action Check, User Access, Custom Action, Smart Link and Manager, Screen Set and Menu Layout.
• Designed various tender and general notifications by creating XSL, configured Style sheet Profile and Out XML Profile.
• Work on configure of IT Event Rule to ignore common agent error and to create auto cut ticket in HP Service Manager.
• Work on miscellaneous issues i.e. code deployment, system slowdown, open processes, object locking, failure of transmission and transaction, tune poorly performed SQL and issues encountered in UAT and user training environment.
• Responsible for coordination with offshore team. Delegate work to them, brief the requirement, resolve development issues, status and code review and groom offshore and new team member to met client expectation.
• Raised Oracle Service Request and Enhancement Request for OTM issues and have Oracle Web Conference with support engineer and often talk to duty manager.
• Involve in Stabilization Activities for applications identify the root cause of the issues and provide a permanent solution.
• Providing production support includes monitoring day-today processes, timely fix of the production problems encountered, data fixes & troubleshoot the issues for the business users i.e. driver manager, dispatch leader, rail specialist.

Confidential, Oregon

OTM Consultant and Onsite Coordinator

Skill Set: Oracle Transport Management (v6.2.4 and v6.3.2), Oracle (SQL and PL/SQL), JSPX, XSL, Vaadin 6, Java, Tortoise SVN, Java Script, Eclipse, JIRA, Window 7 Enterprise

Responsibilities:

• Effectively dealt with different key stakeholders at client location which includes Client Integration Team, Application Team, Operations Team, Finance Team and LMS Team.
• Worked with Client Integration Team for requirement gathering and estimation. Prepare technical specification of requirements and present it to Design Oversight Committee.
• Implemented technical specification and responsible for promoting them to Test, Pre-Prod and Production.
• Worked on enhancement and maintenance of custom web applications which include Fast Order Entry, Invoice Entry, Spreadsheet Upload (Order Release, Location, Item, ShipmentStatus, En Route Status, and Location) and FLP (Flexible Logistics Parameter) developed in Vaadin framework (Java).
• Mastered custom interface which makes distance call to PCMiler. Also dealt with ALK Support over various issues of PC Miler.
• Mastered agent monitoring which significantly improve performance of the system and help to identify various issues like poor performing agents and parallel processing of agents which cause object locking and agent failure in Production.
• Monitored Production logs and emails which include agent failures, object locking and long running process messages from OTM hosting provider (Mavenwire). Help infrastructure team to identify potential configuration and performance issues and provide the fix for them.
• Involved in fixing issues on Agent cache refresh in OTM v6.2 and OTM v6.3.
• Supported day to day Production issues, Pre-Prod issues and other issues reported by QA team and provide immediate work around, data fixes and permanent fixes for them on time.
• Worked on migration of OTM v6.2.4 to v6.3.2.
• Effectively delegated work to offshore, help team to overcome road blocks and report status to key stakeholders.
• Managed Oracle Service/Enhancement Request for defects found during configuration and testing. Responsible to provide business explanation for any escalation and conduct Oracle Web Conference with Support Engineer.
• Mentored junior team members and new comers on various configuration and customization.

Confidential

OTM Consultant

Skill Set: Oracle Transport Management (v6.1.5), XSL, JSPX, Microsoft SharePoint, Oracle (SQL and PL/SQL), Java Script, HP Service Manager, Window XP

Responsibilities:

• Prepared MD.050 (functional design) and MD.070 (technical design) according to Oracle Application Implementation Methodology (AIM).
• Involved in the implementation of on-boarding customer’s new line of business by leveraging existing footprint.
• Extensively worked on fleet management modules which include driver assignment, dispatch work assignment to driver, equipment type/equipment assignment, driver work invoice, tracking event, dispatch board and location asset inventory, logic configuration and shipments re-drive.
• Involved in configuration of Business Process Monitor, Automation Agent, Saved Query, Saved Condition, Complex Expression, Action Check and Custom User Action, Manager Layout, Screen Set Layout and Menu Layout.
• Designed various tender and general notifications by creating XSL, configured Style sheet Profile and Out XML Profile.
• Effectively communicated with onsite counterpart and client who were located in Green bay, WI, USA.
• Prepared synopsis of the work which includes SQL performance report and TE.020 business system test cases. Often involved in reviews of synopsis prepared by peers.
• Actively involved in regression testing after addition of a domain and ensured system stability after any environment related changes which includes OTM version upgrade.
• Collaborated with integration team on data mapping to display work assignment to driver on Qualcomm devices.
• Involved in tuning of poor performing SQL and root cause analysis of Production issues and their effective resolution or work around.
• Led various POCs on business scenarios which include shipment planning and complex rating.
• Raised Oracle Service Request and Enhancement Request for issues and did business impact analysis for those issues.

Confidential

Application Engineer

Skill Set: Core Java, J2EE (JSP, Servlet, EJB, RMI, JDBC), Java Script, XML, HTML, XSL, JSPX, JUnit, Apache Tomcat, Oracle Web Logic, Eclipse, IBM Rational Clear Case, GLOG Framework, Oracle (SQL and PL/SQL), Window XP

Responsibilities:

• Served at various stages of Software Development Life cycle which includes requirement analysis, technical design document, estimation, code development, unit testing and bug fixing.
• Actively participated in Agile Methodology (Scrum) activities, this includes Sprint Planning meeting, Daily Scrum meeting, End meetings (Sprint Review and Sprint Retrospective) and Backlog Refinement.
• Developed and enhanced various user & agent actions, manager layouts, and screen set layouts related to different OTM business objects. Also led the migration of traditional RIQ (Rate Inquiry) UI to OTM standard UI.
• Responsible for development of "Driver Work Invoice" module from v6.0 to v6.3. Also assisted integration team to complete testing of this module.
• Worked on miscellaneous UI enhancements which include writing the common business validations using JavaScript, cosmetic issues, and conversation of XSL to JSPX screen.
• Developed JUnit test cases and database migration scripts which are used at the time of OTM version upgrade.
• Provided solution to 5.5 RU, 6.0 CU/RU, 6.1 CU/RU, 6.2 CU/RU bugs across all modules of OTM.
• Involved in root cause analysis of internal forum issues which are logged by Oracle Support in turn to customer Service Request. Also provided effective solutions/work around and quick patches for show stopper issues.
• Assisted QA team with functional knowledge of requirement. Reviewed system and integration test cases and helped them in test data creation of system environment. Also extended support to complete regression testing of many modules at the peak time of new release.
• Assisted OTM report team with SQL queries creation/modification. Fine-tuned existing queries for better performance and provided field-column mappings to build OTM report’s query template.
• Conducted knowledge sharing sessions on driver work invoice, business number generation, logging, diagnostics and explanation. Written technical and functional documents on these modules on Oracle Wiki.
• Mentored new team members with knowledge sharing of GLOG framework and OTM’s technical & functional knowledge. Also assisted them in configuration of development environment and debugging of issues.

Oracle Lease Management

Skill Set: Core Java, XML, Oracle (SQL and PL/SQL), Oracle Application Server, Oracle Application Framework, Windows XP

Responsibilities:

• Worked on maintenance and enhancement of Internal Stream Generation, Amortization, Accrual and Billing modules.
• Mastered integration between Oracle Lease Management and Sub Ledger Architecture. Also conducted knowledge sharing session on it.

Confidential

Analyst Programmer

Skill Set: Core Java, XML, Oracle (SQL and PL/SQL), JBoss, McKesson Horizon Architecture Framework, Windows XP, Ant

Responsibilities:

• Involved in server side development of UMCM (Utilization Management Case Management) and Charging modules according to Business Use Cases, System Use Cases and Integration Use Cases provided by onsite Subject Matter Expert.
• Communicated frequently with onsite Subject Matter Expert over development issues, solution improvement and issues reported by client during User Acceptance Testing.
• Helped Quality Assurance team to complete System Integration Testing on time.
• Mentored new team members and conducted classroom sessions on client provided framework i.e. Horizon Architecture Framework (Server Side).
• Active member of infrastructure team and involved in POC to get work around of framework specific problems, porting of application (after framework version upgrade) and maintenance of Ant build script.

Confidential

Siebel Performance Analyzer

Skill Set: Core Java (Swing), J2EE (JAXP, JDBC), XML, Oracle (SQL and PL/SQL), Windows XP, Silk Test

Responsibilities:

• Involved in development of new UIs and modules which are used to parse SARM file and retrieve, store and analyze the key performance data according to technical specification.
• Automated functions of Seibel by using Silk Test to generate normal and anticipated peak load conditions.
• Involved in enhancement, bug fixing and unit testing of UI and modules.