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Field Engineer Resume Profile

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Summary

Immediate benefits offered

  • 20 years' experience in telecommunications
  • 6 years military experience aircraft troubleshooting experience and certified telephone system installation
  • Skilled in relocation, additions to, and deployment of data and phone systems
  • Supervision experience: up to 7 subordinates
  • Extensive experience in the diagnosis, troubleshooting and repairs of phone systems, voice-mail, paging systems, data cabling and fiber optic cabling
  • Extensive help desk / customer support experience
  • Training and coaching of new employees
  • DMARC, MPOE, POS

Information Technology qualifications

  • Installation , configuration, performance management, troubleshooting, and diagnoses of various personal computer hardware to include, PCI, PCIx, ISA, Motherboards, IRQ's, DMA, I/O addresses, RAID, SCSI, and various other hardware configurations.
  • Computer Network Configuration, Troubleshooting and Design.
  • Windows/Linux networking command line. Configuration and setup of various network Hardware Switch, Routers, Gateways, Wi-Fi Access Points to include various media configurations
  • Maintain passwords, data integrity and file system security.
  • Linux/Unix Configuration and Setup
  • Resolve Windows and Internet Explorer issues on desktop and laptops.
  • Windows 2000, XP, Vista and 7. Server 2003
  • Active Directory, Group Policy, NTFS/Share Permissions
  • Extensive training and preparation for the following certification exams: CompTIA A Certification, Comp TIA CtP Certification and CompTIA Net Certification.

Employment History

Confidential

Field Engineer

Installed and repaired numerous electronic and digital telephone systems and voice mails. Installed and terminated data, voice and fiber optic cables. I also had duties as a project supervisor on large installations.

Confidential

Serviced Lexmark printers, IBM blade servers, IBM pc servers, replacing failed hard drives Raid , Installation of wireless access point 802.11n and testing, migration from Window XP to Window 7, hand scanners, software installation.

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