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Document Developer/programmer Resume Profile

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Glastonbury, CT

SUMMARY

  • Programmer, Document Developer, Customer Service Rep
  • Programming languages include COBOL I and II, Microfocus COBOL, Structured Basic, Visual Basic 6.0 and HTML,
  • Oracle Database Administrator 10G, PLSQL, SQL, Crystal Reports.
  • Recent Classes via Metrix Leaning Integrated Elearning Courses May-August 2013: Oracle DBA, 13 courses including
  • SQL Expert
  • Data bases include Oracle, Sybase, Access.
  • Experienced with various PC tools including Oracle Navigator, Microsoft Access, EXCEL, LOTUS, DOS, Windows
  • XP, Vista, 7 Communications tools: Webex, Remote Desktop, ILINK.
  • Formerly Registered Representative with the NASD, Series Six
  • Business Professional with greatly diversified experience in the business environment
  • Strengths include customer service, home based document development, programming, computer systems,

EXPERIENCE

Confidential

Document Developer/Programmer

  • Developed loan and member documents, checks and receipts for Banks and Credit Unions using Adobe Jetform and
  • FormFlow software Developing logos, prefill and scripting through the use of sql,
  • Worked with Bank and Credit Union CEOs and Loan Officers to develop loan and member
  • documents using CUNA, state, and custom loan and member documents.
  • Mapped Data from clients current system to new data base tables using plsql scripting for Oracle databases.
  • Implementations and conversions.

Confidential

Team Programmer

  • Wrote computer programs for several large Life Insurance Companies using the Leverage and Policy Link COBOL based systems.
  • Experienced in the use of Micro Focus COBOL for a PC based environment.
  • Experienced in the development of GUI based screens for the Policy Link system.

Confidential

Pensions Automation Specialist

  • Confidential Series Six-Registered Representative.
  • Trained annuity and pension analysts on DOS and Microsoft Excel.
  • Customer service representative assigned field offices dealing with pensions and annuities.
  • Worked with all levels of management in order to resolve pension and annuity automation problems.
  • Certified trainer who led a team of trainers in completion of GEMINI II agency classes.
  • Participated in development, pilot evaluation and countrywide distribution of software.
  • Supervised automation analysts located countrywide for problem resolution.

Confidential

Senior Underwriter

  • Assigned field offices and agencies to underwrite all lines of personal insurance.
  • Re-underwrote accounts for assigned agents for profitability.
  • Given full office authority to underwrite accounts.
  • Managed countrywide onsite training for insurance agents who purchased the GEMINI II

Confidential

Information Technology Specialist

  • Supported GEMINI System users.
  • Supervised and prepared performance appraisals for assigned analysts.
  • Analyzed and resolved agents software problems.
  • Provided onsite training/troubleshooting visits to GEMINI agents.

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