SUMMARY

• Certified Project Manager with a blend of proven management skills and extensive hands - on experience in IT industry.
• Demonstrated a consistent track record in exceeding goals for large-scale projects, fostering growth and delivering strong and sustainable gains. Experience of full life-cycle implementations using Oracle.
• Good understanding of SAP Implementation Methodology.
• Innovative ideas and exemplary vision with the ability to assess both vantage points to create cost-effective solutions for internal and external clients.
• Complete knowledge of Best Practices methodologies for small, medium and large implementations of ERP and other software applications.
• Led functional and technical teams in several complex environments
• Interacted with Stakeholders for negotiating the best possible enterprise solutions
• Accomplished quicker and greater ROI during implementations
• Restructured the organization to focus on key channel revenue growth and business development resulting in a 20% improvement in Gross Margin while increasing inventory turns from 3 to 5 annually.
• Managed relationships with over 700 suppliers including the negotiation of special pricing and terms with key vendors resulting in Gross Margin increasing 20% and 60-90 day terms
• Worked closely with outside Accounting Audit companies to insure accurate financial statements
• Insured compliance with all governmental regulations such as FTC backorder and credit card compliance as well as financial statement accuracy.
• Excellent command over most common challenges during an IT implementation and ability to resolve in the best possible manner.
• Responsible for developing various businesses by analyzing customer needs through market research, recommending solutions and managing project implementation
• Handled the tasks of identifying and developing new business opportunities as well as renewing existing clients’ relations.
• Assigned the tasks of conducting research, analysis and financial modeling for clients’ engagements.
• Developed and delivered presentations as well as deliverables for client engagements
• Responsible for solving the problems and queries of clients.
• Streamlined processes and increased efficiencies allowing the operations departments to stay within budget while decreasing the number of in-house processing days from 5 to 1
• Initiated major operational process changes resulting in a 46% reduction in fulfillment expense
• Reduced operating costs by $1.7m per year by installing state of the art high speed color printer.
• Installed and maintained Oracle Financials (General Ledger, Accounts Payable, Purchasing and Inventory) applications.
• Designed, implemented and maintained Legacy and 3rd Party Software Solution for Marketing and Order Fulfillment Oracle based systems using SQL, C and the Oracle Forms tool
• Integrated Marketing and Order Fulfillment systems with Oracle Financial applications
• Provided Business and Process Analysis of a proprietary financial and purchasing system
• Assisted the company to determine the best migration path from their current system to Oracle Applications Financials Suite and an Oracle based legacy Order Fulfillment system
• Developed software requirements for all business units.
• Involved in providing extensive functional inputs for development of interfaces between the existing legacy system and oracle applications and providing functional inputs for customizing reports for GL, AP, Purchasing and Inventory.
• Participated in designing Key Flex Fields
• Guided system administration decisions and configuration (e.g. security rules, responsibilities, user setup, system profiles).
• Led the User Acceptance Testing (UAT) and provided daily updates on the defect resolution.
• Developed quality assurance plans.
• Led software development team comprised of 12 members
• Mentored the team to ensure excellent customer service protocols
• Created and maintained project task list and ensured on-time delivery of every project
• Served as the go-to person, continually sought out by leaders, subordinates and peers throughout the organization for strategic, technical and tactical advice and expertise
• Full P&L responsibility across three catalog brands including e-commerce sites

TECHNICAL SKILLS

ERP: Oracle Financials, SAP - Intermediate Level of Functional skills

Systems: Unix, Windows 9X/NT/2000/XP/2K3, Novell NetWare

Databases: Oracle, ADB2, Relational Databases

Languages: Visual Basic, SQL, PL/SQL HTML, ASP

Software: MS Project, MS Visio, MS Office

PROFESSIONAL EXPERIENCE

Confidential

Senior Oracle EBS Project Manager

Responsibilities:

• Was solely responsible to initiate several strategic innovations in IT department of the company including - creating an e-Commerce Website, Employee self-service Portal and a CRM solution
• Prepare a Business Plan for e-Commerce website, held a workshop and got it approved by stakeholders
• Prepare budget, timeline and necessary documents for the team
• Hired several resources required for the project - functional and technical
• Mentored and provided specific training for new hires to adopt to the company IT environment
• Set up Project Plan using MS Project got it approved by Management
• Coordinate and negotiated with Microsoft and other companies in acquiring software licenses and SLA
• Developed and implemented project management procedures for it group. Assigned projects based on experience, nature of project and potential development of new skills resulting in quicker turn-around while ensuring successful completion of projects
• Help weekly, monthly and quarterly progress meeting with teams to effectively manage the project.
• Managed a staff of 16 including technical, functional and strategic users
• Installed and maintained Great Plains Accounting software solution
• Installed and maintained 3rd Party Software Solution for Marketing and Order Fulfillment systems (Ecometry)
• Integrated Ecometry with Great Plains software
• Wrote programmer specifications for system modifications and enhancements based on user requirements
• Involved in the up gradation of Oracle EBS.
• Analyzed needs of all departments to ensure optimum cost efficiency and productive use of applications and data processing
• Strengthened confidence and productivity level of 100+ nontechnical staff through training in software applications
• Provided direct accountability for managing IT projects (conversions, installations, integrations and upgrades) and providing system/technical support to all users
• Lead enterprise-level IT strategy and department level operations management
• Involved in providing extensive functional inputs for development of interfaces between the existing legacy system and oracle applications and providing functional inputs for customizing reports for GL, AP, Purchasing and Inventory
• Guided system administration decisions and configuration (e.g. security rules, responsibilities, user setup, system profiles)
• Led the User Acceptance Testing (UAT) and provided daily updates on the defect resolution.
• Developed quality assurance plans
• Full P&L responsibility across three catalog brands including e-commerce sites
• Restructured the organization to focus on key channel revenue growth and business development resulting in a 20% improvement in Gross Margin while increasing inventory turns from 3 to 5 annually
• Managed relationships with over 700 suppliers including the negotiation of 60-day terms with the majority of these vendors
• Worked closely with outside Accounting Audit companies to insure accurate financial statements
• Insured compliance with all governmental regulations such as FTC backorder and credit card compliance as well as financial statement accuracy
• Developed safety training programs for OSHA regulations as well as proper ergonomics to minimize work related injuries
• Initiated merchandising and marketing changes including the restructure and expansion of product lines and the deployment of online promotions

Confidential

Senior Oracle ERP Project Manager

Responsibilities:

• Was solely responsible to initiate several strategic innovations in IT department of the company including - creating an e-Commerce Website, Employee self-service Portal and a CRM home-grown solution
• Collaborated with Stakeholders in strategies to further business growth including new product lines, updated manufacturing processes and customer oriented sales offers resulting in a 20% improvement in revenue in the first year
• Managed a Project Team of 38 including functional and technical personnel
• Prepare a Business Plan for e-Commerce website, held a workshop and got it approved by stakeholders
• Prepare budget, timeline and necessary documents for the team
• Managed $2.8m project budget including software development, equipment requisition and staffing recruitment
• Recruited, developed and mentored several resources required for the project - functional and technical
• Wrote requirements for e-commerce module addressing existing EDI requirements and anticipated B2B integration needs
• Mentored and provided specific training for new hires to adopt to the company IT environment
• Set up Project Plan using MS Project got it approved by Management
• Served as internal IT consultant, advisor and front-line point of contact to stakeholders - senior management, operational managers and key department heads
• Developed and implemented software for all functional areas of the organization including an extensive marketing data warehouse
• Led the design for Key Flex Fields definitions
• Assisted the company to determine the best migration path from their current system to Oracle Applications Financials Suite and an Oracle based legacy Order Fulfillment system
• Developed software requirements for all business units
• Served as the go-to person, continually sought out by leaders, subordinates and peers throughout the organization for strategic, technical and tactical advice and expertise Streamlined processes and increased efficiencies allowing the operations departments to stay within budget while decreasing the number of in-house processing days from 5 to 1
• Initiated major operational process changes resulting in a 46% reduction in fulfillment expense
• Improved inventory accuracy by 84%
• Created and implemented a performance incentive program for call center and order fulfillment representatives
• Designed, developed and implemented software for all aspects of the company including Customer Service, Order Fulfillment, Marketing, Merchandising and Accounting departments
• Developed quality assurance plans
• Led software development team comprised of 12 programmers and programmer/analysts
• Mentored the team to ensure excellent customer service protocols
• Instituted software coding standards and ensured compliance with the standards
• Created and maintained project task list and ensured on-time delivery of every project
• Created a semi-annual performance evaluation program
• Catalyst for change and growth through planning, initiative and communication
• Promoted a team like atmosphere in all departments
• Worked extensively with Microsoft Word, Excel and Oracle
• Provided Business Analysis and Process Analysis of a proprietary financial and purchasing system. Assisted the company to determine the best migration path from their current system to Oracle Applications Financials Suite and an Oracle based legacy Order Fulfillment system
• Developed software requirements for all business units
• Oversaw the complete redesign and implementation of the entire software system from a Pick based to Oracle based solution using SQL, C and the Oracle Forms tool

Confidential, Chicago

Senior Project Manager

Responsibilities:

• Setting budgets and agreeing project time scales and deadlines with clients
• Holding weekly internal and external meetings on progress - with several teams - functional, technical and users.
• Single point of contact for all communications between the customers, Oracle and Company
• Managing staff of 17 resources to ensure that all milestones are achieved within the agreed timeframes
• Ensuring effective quality control processes are in place to monitor deliverables produced
• Maintaining client relationships
• Responsible for identifying, analyzing, measuring and managing project risks
• Worked with clients including Glass/Door sales and installation; Steel fabrication; Commercial Scaffolding rental, transportation and installation; and Retail Pet Supply Store chain
• Responsible for developing various businesses by analyzing customer needs through market research, recommending solutions and managing project implementation
• Handled the tasks of identifying and developing new business opportunities as well as renewing existing clients relations
• Assigned the tasks of conducting research, analysis and financial modeling for clients engagements
• Created cash management and forecasting spreadsheets
• Developed and delivered presentations as well as deliverables for client engagements
• Performed business process engineering from gathering requirements to training/retraining of staff.
• Strategized with management to improve sales, operational processes and financial results

Confidential

Senior Project Manager

Responsibilities:

• Conducting regular impact analysis in order to assess the consequences of the project deliverables on other sections of the business.
• Keeping accurate administrative records of expenditure, accounting, costing and billing
• Assisting the technical team in their design and development tasks
• Producing project definitions to include validated functional requirements, scope, roles, responsibilities, budgets, timescales and resources.
• Purchased and converted company to small business corporation resulting in tax savings
• Developed costing models and comprehensive profit analysis methodology
• Generated financial statements, analyzed variances and compiled monthly income statements
• Created annual business plan and flexible budgets
• Turned around organization wide resistance toward automation and streamlined procedures that significantly improved efficiency while reducing costs
• Initiated a Positive Pay program with the commercial bank
• Purchased and implemented ComputerEase construction accounting and project management software tracking job costing, materials management, equipment tracking, and prevailing wage
• Developed and implemented marketing programs
• Scheduled projects with Project Manager and Estimators
• Developed safety program to train all employees proper work techniques to minimize on the job injuries
• Coordinated supply and transportation vendors
• Developed a Quality Assurance program to ensure completed projects met requirements
• Worked extensively with Peachtree, BossOne, Microsoft Word and Excel