Sr. Production Manager Resume,
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CAREER SUMMARY:
Sr. IT Project / Program Manager: extensive IT experience in:
- Brokerage: front-office / back-office processing & online trading,
- Retail Banking: front-end, middleware & back-end vendor processing,
- Infrastructure: data center consolidations, migrations, infrastructure build-outs / upgrades,
- Applications: planning, design, development, implementation,
- Business Continuity: business recovery solutions / application prioritization / tier leveling
- Disaster recovery planning, implementations, backup & recovery options,
- System End of Life planning and application (s) phase out / closedown,
- Outsourcing: offshore team management, monitoring and setup of ITIL Service Desk Procedures for Level 1 / 2 production & help desk support,
- MQ Messaging setup for Mainframe, Java and distributed environments.
EMPLOYMENT TERMS:
Contract: Corp-to-Corp: Market Rate $ per hour
SKILLS:
Billing/Charge-Back: Inter-Department Charge-Back interfaces, Customer Billing, Bank Reconciliation, Document Imaging
Brokerage: Trade, P & S, Risk Analysis, Trader Pricing Work-Station, Fed & Depository "street" interfaces, GNMA Mortgage Backed Securities, REIT’s, Interest Rate Swaps, Tranche’s
Budget / Cost Control: Extensive experience with budget preparation and project cost control / management
Database Software: DB2, Sybase, Oracle, SQL
Desktop Software: MS-Office 2007-Word, Excel, PowerPoint, MS Project 2007, Visio 2003
D/Recovery: Comdisco, SunGuard, IBM Data Centers, Exabyte Auto-Loaders, Legato
Replication Software, Seagate Fail-over Backup Software.
Derivatives: REMIC’s, CMO’s, Forwards, Futures
Commercial Insurance: Policy, Workers Comp Claim Processing, Premium Reporting, Risk
Management Reporting, EDI Notice Of Loss Reporting to State Governments
Financial G/L, A/P, A/R, Fixed Assets, Payroll, State / Federal Reporting
Infrastructure: Hardware & Network Infrastructure Build-outs - web-portal front-ends, back-end and middleware dual-site live environments to support banking, brokerage 24/7 operations
Languages: SQL, VB, HTML, COBOL, Java
Medical/Health Ins: State of New Jersey: Medicaid, Kid Care Program Benefits
Methodology/SDLC: RUP, PMI, Agile, Booz Allen Project life Cycles
CMMI: Integration of Capability Maturity Model with Life Cycle Methodologies
Modeling Tools: Rational Rose / UML, BPWin, Erwin
Monitoring: Tivoli, SMF Tools, MOM
Messaging Software: IBM MQ Workflow, MSN MQ Messaging Software, XMS, IBOLT, Java Message Service, Oracle JMS (Websphere / Weblogic
OS: NT, Novell, VAX VMS, UNIX, AIX, Linux
O O Design: Use Cases, Collaboration, Class, State, Component, Design,
Deployment
Pricing Feeds Bloomberg, Reuters 3000 Plus, Nasdaq, TIBCO
Planning: Perform detail planning for all projects that includes all SDLC / life cycle documents and financials for project tracking and control
Testing Tools: Compuware QA Center Client-Server Regression, Defect Tracking, QA Playback Legacy Tools; McCabe Instrumentation / Probe Test Interaction tools
Reporting Tools: Business Objects, SQL, Query, IBM PMT Engineering/Issue Tracking
Risk Management : Manage Risks, Assumptions, Issues, Decisions made for all projects (RAID)
Security Devices: RSA Digital Signature, Smart Card, Computer Pen Signature Authentication, CRYPTO Cards, RAS (soft tokens)
Storage Devices: SAN, NAS, Distributed, Redundancy / Remote solutions
Structured Finance: Custody, Registration/Transfer/Paying, Repo\'s, Interest Rate SWAPS
Web/GUI: GNMA Pool submission (MS-SQL), Trader Workstation (Unix), Policy, Premium, Claims, Loss Reporting (MS-SQL), Brokerage Plus System/Advantage (Sybase)
Web Software: Retail web-based Portal for Residential Real-Estate (Mortgage-backed Securities) loan-biding/rate locking, servicing, Web Portal for Group, Individual and Universal life Policy/Contracts Agent Access, Internet online / retail banking
Vendor Packages: SunGuard Portfolio Management System, McCormack & Dodge G/L, MSA General Ledger, Fixed Income Pricing, TAPS Front/Back Office Brokerage, ADP\'s Brokerage Plus System /Advantage, Siebel Call-Center / Customer Relationship Management
EDUCATION: Confidential,Institute of Technology: E. E. Diploma
MILITARY: Confidential,IT Officer, multiple Naval IT shore / ship assignments
CERTIFICATIONS:PMI / ITIL Certification completed
EMPLOYMENT HISTORY:
Confdiential, 11/1996 Present
Managed design and implementation of major applications and hardware platform initiatives for Insurance, Brokerage and Banking clients
Confidential,Sr. PM (NYC, NJ, Canada) 06/2008 –Present (consulting contract)Managed the planning, scheduling, moving and implementation of multiple data center platforms / applications to new data center sites in Canada. Major activities include: hardware - sizing, ordering, infrastructure & middleware build-out, testing and installation of multiple applications / environments - Dev, SIT, BAT, PAT, production and Disaster Recovery. Managed data center staff - system administrators, DBA’s, Websphere & middleware engineers. Completed server de-commissioning and disposal of legacy hardware and applications.
- Data Center and business application migrations of front-end banking systems to data-centers in international locations. Implementations included internet, intranet, client-server, multi-platform (UNIX, Windows, AIX, and Linux). Web environments included Websphere and WebMethods; databaseenvironments included Oracle, SQL.
- Developed proposals, project costs, project plans - for the tracking and implementation of several business applications across multiple lines of business areas.
- Managed multiple data-center rollout teams that consisted of network engineers and Windows, UNIX, Linux, AIX engineers, Oracle / SQL DBA’s, SAN engineers and operations staff.
- Held daily management & team meetings to brief engineering & product teams on project progress and to disseminate project & technology information.
- Tested & implemented application platform messaging interfaces for Oracle JMS (WebLogic, Websphere), IBM TX Series, Java JMS.
Planned, scheduled, managed, and implemented multiple data center / application moves to a new locations / sites in the New Jersey / New York area. Major activities included hardware & network infrastructure build-out, testing and installation of multiple environments Production & Disaster Recovery. Managed data center contractors, vendor staff - system administrators, UNIX & middleware engineers, electrical & hardware frame contractors, decommissioning / disposal of legacy hardware and applications.
- Designed - development, integration and Quality Assurance environments for programming and testing teams, which improved efficiency and rapid solution implementations for their major clients.
- Developed technical architecture and application architecture design documents for presentation to senior management, which provided “virtual machine” environment comparisons.
- Assisted in the evaluation, selection and implementation of Sunfire 6400 virtual environments.
- Managed multiple project teams to successfully implement infrastructure and network components for broker / dealer applications
- Established ITL Framework for Offshore Level 1 & 2 Infrastructure monitoring support teams
- Implemented document Imaging system with dual infrastructure and backup recovery systems that provides trade / deal broker dealer document lifecycle tracking.
Planned, scheduled, managed, and implemented multiple data center moves / applications to new locations / sites in Houston, Dallas, Wilmington, New York City, Newark, Del, India, and Hong Kong. Major activities included hardware & network infrastructure build-out, testing and installation of multiple environments Production & Disaster Recovery. Managed data center staff - system administrators, UNIX & Windows, electrical & hardware server frame contractors. Completed decommissioning and disposal of legacy hardware and applications
- Implemented business applications (including fail-over and business continuity) at data-centers in the tri-state area. Implementations included internet, intranet, client-server, multi-platform (SUN Solaris, Intel Windows 2000) environments and technologies. Web environments included Websphere and WebLogic; databaseenvironments included Oracle, DB2, and UDB, Network environments included VAN, WAN, LAN and VPN that supported worldwide operations.
- Implemented a 24 Intel server business continuity site for Retirement Services in multiple data centers.
- Implemented SAN / NAS storage systems as part of the major business continuity initiatives for existing bank applications.
- Defined and implemented backup and recovery strategies / equipment for NT, UNIX and (EMC/Compaq) storage networks.
- Developed proposals, project costs, project plans - for the tracking and implementation of several business continuity sites.
- Managed multiple data-center rollout teams that consisted of network planners, NT engineers, DBA’s, SAN engineers and operations staff.
- Held daily/weekly meetings with engineering and product teams to disseminate product information, training materials and reporting templates.
- Established ITIL procedures for Help/Service Desk Monitoring of Mainframe processes.
- Implemented ITIL framework for offshore support the Investment Tracking System in India, Hong Kong & Australia
Planned, scheduled, managed, and implemented multiple data center / application moves from Houston, New York City and Dallas to Newark & Wilmington Del. Responsible for coordinating / communication with infrastructure, network, and system administrator teams to migration applications and individual server moves based on business requirements and planned milestone events.
- Managed major phases of the IBM remediation / outsourcing contract with Chase.
- Communicated and coordinated business application, operations and engineering activities (network cabling, Storage Area Network, mainframe & distributed database creation / installation).
Set-up uniform MS Project reporting and tracking servers / applications for AMEX world-wide facilities. Installed MS Terminal servers to host resource & financial forecast applications. Drove execution of the plan to meet major milestone dates.
- Managed the rollout of project management software for tracking projects in world-wide facilities. Vendor software includes MS Project Manager and custom developed resource and financial forecast reporting.
- Set-up central MS Terminal Servers to facilitate international access of applications software and capture of project budget, resource and financial data.
- Assisted Sr. Managers with project plan development and managing large-scale projects.
Planned, scheduled, and executed plans to meet deadlines for relocation of claims & insurance applications to new data center in Charlotte, NC. Managed Technical support teams to ensure all desktops and servers were migrated on time to meet data center migration deadlines.
- Managed technical support services for the implementation of Client Server and Web application development teams.
- Assisted in the relocation of claims and insurance applications to a new data center in Charlotte, NC.
- Provided PMO / infrastructure support for requirements, application design and production implementation.
- Managed the installation, testing and production implementation of vendor and application NT desktop software.
Planned, scheduled and implemented new Web JAVA application / JVM’s for fixed / variable investment products. Managed team of RUP Architects, Unix engineers, and JAVA developers to complete project within budget and required time-frames.
- Managed a group of 25 web java developers, testers, application designers and Database Administrators.
- Designed a Websphere Web-Portal for Agent access to Group and Individual contracts.
- Implemented major fixed and variable contract and product components.
- Generated client contract calculations and statement components.
- Created test cases and data generation scripts.
- Converted MSN MQ to IBM MQ Workflow messaging software for implementation across mainframe and distributed .NET platforms.
Planned, scheduled and implemented new products for Secondary Market Mortgage-Backed securities. Coordinated application development teams to complete implementation on schedule.
- Defined, wrote user requirements and designed Mortgage-Backed-Securities online Front-Office trader processing enhancements/modifications. Coordinated application development teams implementation of functionality that included trade cancellations, trade amendments and TBA re-allocations.
- Interfaced with business user department heads, developed detail requirements and implemented asset-backed, mortgage-backed, CMO’s, REIT /derivative, Futures products.
- Developed detailed development and production implementation project plans and costs.
- Cross-Platform Development AS400, Compaq Servers/Windows NT, Mainframe DB2, Sun Solaris 450’s
Defined, designed and managed implementation of a commerce real-estate Web Portal. Sized, ordered and installed database and Web Server infrastructure.
- Developed requirements and detail design for an e-commerce residential real-estate web portal. Design included application infrastructure definition for web servers, application servers and database servers.
- Cross-Platform Development included Sun 250, Sun 4500’s, Solaris/Unix, Sybase, and Oracle DB’s.
Assisted in the Planning, scheduling, managing, and implementation of an e-commerce web-site. Sized, ordered and installed infrastructure, applications and vendor applications.
- Assisted in the design and implementation of an e-commerce web-site for the Retail Trading products area. Design included web server, application server and database server requirements.
- Assisted in the set-up of a Call Center (CRM) for Retail trading clients.
- Implemented The ADP\'s Brokerage Plus System/Advantage (Sybase) for the e-commerce Retail trading.
- Defined access methods, desktop client requirements, ADP\'s Back-Office Feeds, in-house P & S Reconciliation interfaces and connectivity for vendor systems.
Defined and developed physical models for brokerage front-office and back-office e-commerce applications. Assisted in the implementation of web server and application feeds to downstream systems.
- Developed physical models of brokerage - front-office, back-office and e-commerce applications.
- Defined transactions, databases, flat files, reports, flows and dependencies using Visio, Access, Visual Basic, and Computer Associates Erwin (Entity Relationships) & / BPwin (Business Process Reengineering) modeling tools.
Planned, designed and developed a mainframe and client server MS-SQL migration plan. Managed the design and implementation of the client-server platform.
- Installed a Worker’s Comp Claim system with interfaces to GenTran (communications / message routing software). Provided setup and training for US State Worker’s Comp agencies. Installed desktop claims software and transmission links between Crum & Foster US State Worker’s Comp agencies.
- Organized and developed a mainframe / client-server MS SQL migration plan. Installed SQL 6.5 and Windows NT 4.0 for all new client-server applications. Developed and implemented a client-server data warehouse strategy for financial, policy, premium, and human resource applications.
- Planned and organized the setup of a testing lab for MS-SQL and Windows NT. Lab included TCP/IP, Novell, and Citrix Winframe communications protocols.
- Defined and implemented a backup and recovery strategy/equipment for NT, Lotus, SQL and Essbase servers.
Planned, scheduled, managed and implemented an RS6000 code conversion and testing factory in Barbados for remediation of the SunGuard portfolio application.
- Assisting in the planning and setup of an off-shore code remediation/renovation and testing factory in Barbados.
- Designed and Implemented SunGuard business continuity systems and procedures for the SunGuard portfolio application.
- Modified the Sunguard Portfolio Management systems to be Y2K compliant.
Confidential,VP, Systems & Programming (full-time employee) (New York City) 7/1990 - 11/1996
Planned, designed, scheduled and implemented front-end, middleware and mainframe architecture & platforms to support new GNMA mortgage backed securities requirements / processing. Managed a staff of twenty-five programmer/analysts that provided Windows NT 4.0, MS SQL 6.5, and Novell LAN investment systems for major clients nationwide, and federal government agencies.
- Defined, designed, organized and implemented a test lab environment for Client-Server applications using a MS SQL environment.
- Designed, developed and coded a Windows NT Client-Server system that connected all U.S. office locations for submitting GNMA pool information. Client-Server system utilized Citrix Winframe for dial-in communications.
- Designed, coded and implemented Comdisco & SunGuard business continuity systems and procedures for a mortgaged-backed security application
- Designed, coded and implemented a combined mainframe and MS-SQL Distributed Server based mortgage-backed system which provided pool submission, commitment, registry, transfer, disbursement and pool factor processing (pricing), REIT (derivatives), CMO and mega-pool processing. REIT system included mortgage-backed derivative products based on traunches /slices of original mortgage pools. Installed interfaces to depositories, service bureaus and Government systems that provided mortgage principal, interest and balance information.
- Implemented major components of LAN-based Structured Finance applications such as - Global Custody, Gestation Repo and Window Ticket tracking.