PROFESSIONAL SUMMARY

• Around 6 years of experience in Siebel Development with expert analysis, design,development, and configuration skills. Siebel 8.0 Certified Core Consultant.
• Worked on different versions of Siebel including 8.0, 8.1.1.x, 7.7.x, 7.8.x etc.
• Worked on the various Siebel Application modules such as Siebel Call Center, Siebel pharma, Siebel eConsumer goods, Siebel medical and Siebel oil,gas & Chemicals.
• Understand Business Logic Business Process flow, identification of Business scenarios, Functions and Development of test cases.
• Performed system requirement & gap analysis, functional and technical design, development, unit testing and deployment on various fresh implementation and support projects
• Well experienced in Configuration and creating functionality in Data Object Layer, Business Object Layer and User Interface Layer.
• Strong skills in Siebel Tools Configuration, scripting, Workflow, Siebel Server.
• Experience in Siebel Enterprise Application Integration (Web Services,VBC).
• Ability to design and code review through the whole project life cycle..
• Experienced in all phases of SDLC with focus on requirements gathering, configuration management, test management.
• Committed team player with multitasking capabilities and good team co-ordination.
• Involved in Go-Live Application deployment.
• Handled Release Management (VSS Admin) and Siebel server Admin Tasks.
• Successfully delivered the projects worked on, within time schedule and with highest quality standards.
• Theoretical knowledge of BIP and upgrading Actuate reports to BIP
• Experienced in small Siebel (Siebel on handheld devices).
• Having sound knowledge/experience on the Oracle & MS SQL Server database versions with strong PL/SQL skills.
• Efficient in using backend tools like TOAD, SQL Loader.

Education Qualifications
Masters in Software Technology and management
Bachelor of Technology (B.Tech Computers)

• Siebel 8.0 Certified Core Consultant
• IBM Certification in Basic Cobol and mainframes
• CPG and Retail management from ITC/Welingkar University
• Won the performance DU award in the life sciences Delivery Unit.
• Won the best team award for the Novartis Upgrade project

Projects Summary:

Confidential, Nov’2011-Present
Client: Confidential, 
Confidential, Management Information Services (MIS) organization meets today’s IT needs as well those of the future. MIS Competency Centers and MIS CRM Organizations provide the support structures needed to manage and control multiple projects, provide greater technical and application planning, and leverage WB\'s investment in technology through a competency center-based IT organization. 
The following focus areas were in the scope for the Sales Enhanced Promotion Planning project(Presidium) for Warner Bros:

• Forecast / Promotion Profitability
• Net Revenue Planning

Hardware/Software:
Siebel 7.8, Siebel eConsumer Goods. 
Altova XML spy, Internal software used for parameterized report generation.

Responsibilities:

• Acting as an Onshore Project Lead
• Coordination between client and Back office team
• Requirement gathering and analysis.
• Functional Document Creation/Update
• Communication with end client.
• Handling Technical Build as well
• Handling daily status update calls/Resolving open items.
• Demo to the client between the milestones.
• Weekly meetings with the business.
• Test Script creation
• Creating handover documents
• Assisting in UAT
• Analysis of defects in UAT
• Release management.
• Go-Live support

Confidential,April’2011-Oct’ 2011
Client: Confidential,
Analyst Programmer

Hardware/Software:
Siebel 8.1.1, BIP enterprise, Oracle Utility for conversion 
Altova XML spy, Internal software used for parameterized report generation.

Responsibilities:

• For Siebel CRM version 8.1.x and later, the reporting module for Siebel Reports by default is BI Publisher. Siebel integration with Actuate reports have been phased out
• Handled the Reports in Siebel 8.1.x
• Did Acuate to BIP conversion
• Converted all the existing actuate reports into BI publisher version
• Used Oracle utility for RTF generation
• Created Parameterized BIP Reports
• Used BI publisher enterprise.

Senior software engineer Aug ’2008 – Mar’ 2011

Project : British Petroleum - Mojave
Client :Confidential,
BP (BP Global) is a global energy (oil, gas and chemical) company headquartered in London, United Kingdom. It is the third largest energy company and the fourth largest company in the world.

Hardware/Software:
Siebel Fuels, energy and chemicals / Oracle 10g, TOAD, data administration sheets 
Team Strength: 25 (Siebel 8.x / Oracle / BO)/Altova XML spy.

Responsibilities:

• Designed and developed intelligent email response functionality using eMail Response Workflows and customizing it with sub-processes as per the client’s requirement.
• Did fit gap -analysis to use as much vanilla as possible and to accommodate all the Client specifications.
• Extensively worked in Work Flow, created Work Flow Process, created new Business Services for Business requirement. Used workflow process properties as input arguments to the workflow process. Used Siebel Operation, which is Siebel’s standard workflow step to Insert and Update record.
• Customized the vanilla application to incorporate the necessary views/screens for the Client based on the business requirements. Created complex business Services and workflows to implement the business process flow in the application..
• Involved in writing new business components, Business Objects and making changes to the existing business components, Business Objects.
• Configured the Business Objects, Business Components, pick lists, joins, links, and MVG applets, Views and Screens.
• Part of Design, Build and defect fixing stages of the release
• Mentored junior resources during build and bug fixing phase
• Worked on design and analysis for Multi-Org functionality for the next release
• Prepared the functional design document and presented it to business analyst team for the approval process for both internal conversions and legacy conversions.
• Created Detailed Design Documents after consultation with the requirements team

Project : Confidential,
Client : Confidential,
Confidential, is engaged in the research, development, manufacture and marketing of healthcare products. Novartis Vaccines and Diagnostics Division provide more than 20 products to fight vaccine-preventable viral and bacterial diseases. It also makes sophisticated equipment to test blood donations for infections.

Hardware/Software:
Siebel eMedical / Oracle 10g

Responsibilities:

• Owned module Service Request(SR) in Siebel eMedical 8.1 Application
• Worked independently on functional enhancements in SR which included complete business process change with respect to Siebel 7.5 application
• Worked in Like To Like post upgrade configuration activities
• Done Impact analysis/Gap analysis & Feasibility Analysis for new business requirements and POC for new technical implementation
• Modularized the application & simplified the existing coding complexity to have better
• application maintainability
• Configured Applet Toggle Objects.
• Quality Process Management - Enforcing compliance with Accenture Quality Procedures
• Induction to new team members & other knowledge management activities
• Preparing baseline & technical design documents
• Taken up Peer Reviews, Unit, Operation Qualification testing, Created Induction kit for the new joiners.
• Received appreciation mails from the client. Awarded the Life Sciences best team of the month
• Created the State model to create declarative alternatives.
• Implemented authorised user checks in service request screen

Project: Confidential,
Client :Confidential,
Confidential,is world leading pharmaceutical company with a world-class biologics capability. They are active in over 100 countries with a growing presence in important emerging markets including China; corporate office in London, UK; and major R&D sites in Sweden, the UK and the US. 
Hardware/Software:
Siebel Pharma / Oracle 10g

Responsibilities:

• Designing the Livewire application from scratch on nascent Siebel 8.1.x Application. This pharma call center application for AZ was in Siebel 7.7.Instead of the upgrade a new application from scratch was build.
• Worked on major service request functionalities
• Effectively handled Siebel modules/change requests/defects by proposing and supporting the design, development and testing of solutions, including ensuring that change requests/defects entrance criteria and documentation is complete, conducting impact analysis across modules/functional areas and following through on execution of changes.
• Configured the Business Objects, Business Components, pick lists, joins, links, and MVG applets. Created new View Web templates, Views and Screens.
• Involved in the configuration of Static, Dynamic, Hierarchical Pick lists using Joins and LOVs.
• Created Static and Dynamic Drilldowns to navigate the user to the appropriate views of the required customer accounts.
• Worked on VBC
• Customized Pick Applets and MVGs using Links, MVLs and MVFs.
• Modified Business Components to allow updates and add necessary controls to the applet.
• Extended Base Table by adding new extension columns to the Base table
• Implemented the Declarative Configuration Alternatives using Data Validations, User Properties, Workflows and Run time Events. Customized the application using Siebel eScript as alternative to configuration extending the functionality
• Adhered to strict coding standards

Project: Confidential,
Client : Confidential,NJ
This business develops and markets patent-protected prescription drugs for important health needs. The entire Novartis project comprised of Edge (sales) and Medicus (marketing) modules. The client is based out of New Jersey
Hardware/Software:
Siebel Pharma / Oracle 10g

Responsibilities:

• Was a part of 3 major releases for Medicus operations
• Daily interaction with the client on calls
• Was the sole coordinator of the module from offshore at many times
• Worked in the areas of Configuration, scripting and Communication administration (eMail Response Workflows)
• Interacted with the onsite coordinator and team lead to capture the requirements. Involved in the requirement analysis and created high level & low level design and test case documents.
• Extending the Database Schema through tools and applying it to the different environment
• Involved in technical and functional documentation.
• Won the performance award during client visit

Associate IT Consultant Jul ’06 – Jul’08

Project: Confidential,
Client : Confidential,

Hardware/Software:
Siebel eConsumer Goods / Oracle 9i / Business Objects 6.5/handheld simulator/Toad/VSS

V3 is a global CRM product used to automate the Trade Marketing & Distribution activities of BAT End Markets. V3 front end is configured using Siebel eConsumer Goods and Siebel CG Sales Handheld to support the TM & D functionalities like managing Customers, Suppliers, Contacts, Products, Activities, Visits, Orders, Invoices, Territories, Routes, Cycle’s and others. V3 has Data Warehouse for managing Repository Data, Operational Data, Analytical Data and Reporting.

Responsibilities:

• Was a part of 3 major releases for BAT
• Worked as a Siebel 7.7 developer, VSS and Server admin in the team
• Worked in the areas of Configuration, scripting and EAI
• Experience in handling EAI (Inbound) issues. Designed and developed Inbounds to handle volume discount and price lists.
• Handled handheld issues as well.
• Performed extensive configuration/scripting in the application to customize or implement the business requirements. Created Business Service scripts to achieve the complex requirements which were not achieved by configuration.
• Created the Business Component and Applet User properties based on the Customer requirements.
• Involved with the Testing team to resolve, fixing & testing defects found during Unit Testing & Systems Integration Test.