SUMMARY:

20+ years of total experience with experience in design, development, and implementation of Oracle PeopleSoft CS & HCM software.

TECHNICAL SKILLS:

• Microsoft Office Suite (Word, Excel, PowerPoint, Project and Communicator)
• Oracle
• IRIS
• Salesforce
• Cognos
• CRMUPK
• Developer/Content
• ServiceNow
• ImageNow
• PolicyTech
• JIRA
• Banner.

PROFESSIONAL EXPERIENCE:

Principal ERP Security Consultant

Confidential, Ohio

Responsibilities:

• Providing Project Management & Governance for whole scope of project and conducting ongoing Program Overviews of the Current State of the security design
• Gathering requirements and lead discovery workshops with client to identify various business processes and sub - processes
• Responsible for the configurations, mapping and developing security profiles as it relates to various roles within HR & Finance
• Managing status updates of all deliverables, milestones and identifying potential risk that may affect the timeline & project budget
• Overseeing resources assigned to the project, creating weekly status reports and conduct all communication with client stakeholders
• Drafting and delivering a business process reengineering analysis to support client’s transition to an automated security workflow solution

Principal PeopleSoft Consultant

Confidential, Houston, TX

Responsibilities:

• Leading discovery sessions for PS 9.2 Upgrade from Campus Community with emphasis on Auto Evaluation “EMS” requirements, communications, security and configuration
• Drafting business processes, provided recommendations for reengineering processes, creating Test Plans, flowcharts for Testing troubleshooting protocols, debugging issues and creating materials for Knowledge Transfer Sessions
• Responsible for the configurations, mapping tables, communications for various moving parts within Admissions & Campus Community
• Providing ongoing support for both Admission & Campus Community to ensure completion of all deliverables before task end dates.

Senior PeopleSoft AD/CC Consultant

Confidential, Atlanta, GA

Responsibilities:

• Providing 9.2 Utilization Workshops identifying areas to reduce needs for modifications and maximize on new functionalities.
• Gathering requirements and building set-up configuration tables for General Ledger, Accounts Payable/Receivable and Procurement
• Defined system strategy, developing systems requirements, designing, prototyping, testing, training, drafting Functional Design Documents for customizations and defining support procedures as it relates to shared set-up tables within PeopleSoft HCM & Financials
• Admissions Lead for an 11 multi-institution & 24 institution implementation of Oracle’s Online Admissions Application including but not limited to workshops, discovery sessions, configuration, testing and end-user training
• Assist with discovery & validation sessions for 5 pillar implementations which included Taleo, ERP, HCM, BI, and Hyperion
• Structuring Campus Solutions Frameworks and utilities; 3C's (Communication, Checklists, and Comments), AAWS, EMS, Pop Select, BI Publisher configuration (Billing/Acceptance/Denial/Waitlist templates) and PeopleSoft Query to improve client’s business processes
• Perform complex analysis, evaluation, design, development, testing, implementation, documentation and maintenance of PeopleSoft Campus Solutions application specific to the functional needs of Admissions, Student Services and Campus Community, including admission, recruitment, financial aid, student accounts, records, registration, transcript and diploma processing, graduation evaluation, and quality service operations

Principal PeopleSoft Consultant

Confidential, Jacksonville, FL

Responsibilities:

• Developed templates student notifications utilizing 3C Communications/ BI Publisher for Acceptance and Denial Letters
• Provide functional support to offshore for all Admissions & Student Record customizations needs to include functional spec design, testing, and user acceptance testing
• Gathered requirements to draft FDD’s, designing, and testing requirements for conversion of comments data from client’s legacy system
• Served as the Functional Integration Business Analyst for SFDC, SLATE, PeopleSoft and Hopkins interfaces
• Collaborated with integration teams to identify business processes to configure SFDC Cloud and developing testing plans for deployment
• Configuring PDL process for applications/test scores/demographics from clients’ legacy system and various components to support AD/CC; troubleshooting security issue triggered during User Acceptance Testing and SIT
• Reconfiguration of set-up table for AD/CC/SR to ensure items support client business needs

Director of Recruitment & Training Development

Confidential, Annandale, VA

Responsibilities:

• Worked closely with Director of Curriculum Development and management to ensure the quality, consistency of present materials
• Oversaw the new hire process by sending out hire packets and offer letters, terminations, pre-employment screening paperwork, and orientation instructions; coordinated with other departments for new hire set-up
• Served as the subject matter expert, trainer and overseer of newly introduced software pilots within the Southeast Region
• Conducted progress interviews and performance evaluations with staff, providing counseling and tutoring, recommends supplemental training, continuation and/or termination of training where warranted

Senior Salesforce Business Analysts

Confidential

Responsibilities:

• Assist with management of day-to-day SFDC end-user support cases, resolving cases in an efficient and timely manner
• Provided ongoing support in the areas of SFDC administration, configuration, data migration, reporting, solution design and project coordination
• Consulted with system users to identify business problems and then gather, analyze, and document business and system requirements
• Translate business requirements into SFDC system functionality. Identify, evaluate, test and deploy solutions that are cost-effective and meet business requirements
• Assess system impacts, gaps, and process analysis, as well as cost/benefit analysis for system initiatives. Document business processes as appropriate and working with project managers to refine the technical details of project specifications
• Assisting in developing, enhancing and maintaining automated processes in and applications integrated with the Salesforce.com application

Training & Development Consultant

Confidential, Indianapolis, IN

Responsibilities:

• Supported senior management by implementing a cross-training strategy that resulted in an increase in conversion and employee retention
• Successfully recruited and trained over 100 employees, while providing quality service to corporate clients
• Implemented service presentations and sold company services to prospective clients; built and strengthened existing client relationships through communications to clients via phone and meetings

Senior Assistant Director of Admission & Training Development

Confidential, Atlanta, GA

Responsibilities:

• Provided Post Production for PeopleSoft Campus Solutions modules; Admissions, Campus Community, and Student Advisement
• Identified subject matter expert for initial implementation of PeopleSoft Campus Solutions for Admissions & Campus Community
• Responsible for gathering new business requirements, reengineering processes, ongoing configuration updates, and end-user testing
• Served as the Subject Matter Expert in areas of Admissions, Student Records and Student Advising from the legacy system to the Banner & Saleforces.com
• Applied strategic planning, prioritization and project management skills toward consistently achieving critical deadlines and surpassing student recruitment goals
• Spearheaded and directed implementation of Banner & Salesforce in the Southeast region, resulting in Confidential speed and access to information for all departments. Collaborated with programmer to assist with the develop content and architecture