Associate Director / Senior Manager Erp Resume
SUMMARY:
- A result oriented professional of US Nationality with several years of hands on experience Confidential, Associate Director/ Senior Manager - ERP Systems managing PeopleSoft / Hyperion / TIBCO/ Payroll ADP/ SAP Concur Implementation / SAP GRC10.1 and Oracle EBS (R12) Support (Europe) with over 30+ direct reports.
- Manage SOW / MSA for Vendor Selections / Vendor Maintenance / Departmental Budgets / Recruitment and Team Building for offshore /Onsite Consultants
- Strong knowledge of service-oriented architecture (SOA), specifically ERP Integration, Web services (IB, JSON, SOAP, REST using tibco), and transfer protocols (http, ftp)
- Manage Projects Teams / timelines / Recruitment / Trainings
- Possess expertise in Several ERP’s Technical Architecture, technology assessments, client server infrastructure, database systems, performance tuning, support and troubleshooting during the entire lifecycle of the project and provide quality implementation services
- Successfully created complete PeopleSoft testing plan, including functionality testing, on-line performance testing, batch performance testing, network / infrastructure testing, and parallel testing
- Possess commercial acumen and P&L accountability with understanding of program management methods
- Expertise in setting up and managing business operations which require deep understanding of critical business drivers in multiple markets and industries; highly successful in building relationships with upper-level decision makers, technology partners and external agencies
- An Out-of-the-Box thinker with a flair for charting out marketing strategies and contributing towards setting up distribution networks enhancing business volumes and growth and achieving revenue and profitability norms
- Holds the distinction of spearheading numerous product launch programs with proven ability in developing & expanding market share and increasing business volumes
- An effective communicator & team leader combined with flexible & detail oriented attitude with ability to interact effectively with people of diverse nationalities across the globe and support and sustain a positive work environment towards the accomplishment of organizational goals. Strong negotiator with strong analytical, problem solving and organizational skills
CORE COMPETENCIES:
- Excelled in building high performance teams and implementing continuous improvement programmes
- A strategic leader involved in maintaining, enhancing and growing the company's offshore presence, managing relationships and improving clients experience
- Distinction of interacting with and managing CEO level global stakeholders & framing outcome driven distributed global delivery model
- Possess commercial acumen and P&L accountability with good understanding of delivery management methodologies. Sound matrix management across different geographies and functions
- Extensive experience in managing & delivering projects (at the Business Group level), conducting business analysis to determine requirements and suggest innovative solutions, and planning for systems implementation at the enterprise scale
- Successful in maintaining focus on achieving bottom-line results while formulating and implementing advanced technology-based business solutions
- Established long-range objectives and specifying the strategies and actions to achieve them
- Analysed information and evaluating results to choose the best solution and solve problems
- Encouraged and built mutual trust, respect, and cooperation among team members
- Developed specific goals and plans to prioritize, organize, and accomplish the assigned task
- Established relations with key decision makers in target organizations for business development in pre-sales negotiation stages
EXPERTISE AREA:
Managerial Expertise: Strategic/ Corporate Planning, Turnaround Management, New Ventures/ Projects, Due Diligence, Corporate Governance, Business Process Review, Change Management, Systems Implementation, People Management Resource Optimization, Recruitment and Training, Team Management, Project Implementation, Budgeting and Cost Management
Functional Expertise: Software Development, Performance Improvement, Process Reengineering, Global Implementations, Production Support, Systems Administration, Programmer Development, Functional Analysis, Quality Management
EXPERIENCE:
Confidential
Associate Director / Senior Manager ERP
Confidential
Senior PeopleSoft Support Manager
Confidential, Chicago
Lead ERP PeopleSoft Architect for Infrastructure and Support
Confidential
PeopleSoft Technical Manager
Confidential
Sr. PeopleSoft Systems Administrator
Confidential
Team Lead for Financials
Confidential, Hartford, CT
Lead PeopleSoft Consultant
Confidential
PeopleSoft Consultant - HR
Responsibilities:
- Managed Oracle EBS System for Europe Office and managed team of 5 users in Europe through a support vendor.
- Directed the Enterprise PeopleSoft / Oracle EBS Team for HR and Financials
- Played a vital role in Project Management for in-house projects and the IT department to adhere to SOX standards
- Implemented SAP Concur and SAP GRC 10.1 for PeopleSoft, from initiation of Charter for the project to selection of vendors / Licences / roll out of project, involved in Design / Fit Gap from a management perspective
- Led Production Support for both PeopleSoft / Oracle EBS and Hyperion
- Handled the Day to day Support for Production Environment and Systems Administration
- Supported business growth through extensive sales support, candidate interviewing, and employee mentoring. Supervised the maintenance of Patches and Upgrades to the ERP System. Conducting Meeting for Co-coordinating the Projects, Kick-Off Presentation and Project Start-Up Materials, Statement of Work (SOW)
- Coordinated and helped legal to sort out SOW related issues to IT projects.
- Represented as a business group application architect, coordination and liaison with the IS department
- Coordinated with Vendors for successful completion of Projects as per contract details and checking if price overruns / milestones delays are not encountered during the project. Outsourced Employees (Outsourced team)
- Developed and managed implementation methodology used by all implementation consultants, including Kick-Off Presentation and Project Start-Up Materials, Statement of Work (SOW), Project Plan, Risk Assessment, and Process Design Workshops
- Worked on projects in the areas of architecture (end-to-end), infrastructure sizing, administration (i.e., installation, configuration, upgrade, pre and post production maintenance, troubleshooting and performance tuning) of PeopleSoft applications and its associated components, Oracle & SQL Server databases, PeopleSoft’s Tuxedo based middle tier application server and web server