SUMMARY

• Six years experience in the Design, Implementation and Testing of Workday HCM & Financials.
• Fifteen plus years experience in the Design, Implementation, Upgrade, Customization, Maintenance, Interfacing/Reporting, Data Conversion, Testing, Training and Postproduction support of PeopleSoft.
• Served in a variety of roles including Director, Program Manager, Project Manager and Functional Lead Resource: providing strategy and direction to project teams, conducting FIT/GAP sessions, product demonstrations, end user training, project team training and providing general product expertise to implementation and upgrade project teams.
• Implemented Workday and PeopleSoft HCM customers globally and domestically in a number of industries including financial services, manufacturing, healthcare, hospitality, utilities, retail, oil and gas, communications, and education.
• Demonstrates superior communication skills (oral and written) to facilitate, interview and actively listen in a collaborative manner.
• Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high - level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Seasoned presenter to Project Team, Clients, Senior Management and Executive Management.
• Works well under deadlines and extreme pressure.
• Exhibits attention to detail and is accountable for results.

TECHNICAL SKILLS

• PeopleTools
• SQR
• Cobol
• PeopleCode
• PeopleSoft Query
• SQL

PROFESSIONAL EXPERIENCE

Confidential, Atlanta, GA

Director Business Applications and Delivery of Back Office Systems

Responsibilities:

• Ensured best practices implemented for Projects, Enhancements and Break-Fixes for Workday, iCIMSEl Sevier and Compliance 360. Responsible for the design, implementation and administration of the IT
• Business Processes for the HRIS and Back Office departments directing a team 30 plus of ManagersBusiness Analysts, Business Systems Analysts, Integration Leads and WD Consultants. Created and executed the Production Support Model for 33,000 caregivers.
• Ensured transactions were in compliance with business rules, policies and standards.
• Stabilized and enhanced Workday Application and Reduced HRIS Ticket count after Epic Merger by 25%. Restructured HRIS Team and regained confidence by the business by placing the right people in place.

Confidential, Juniper, FL

Senior PeopleSoft Consultant

Responsibilities:

• Participated in ADP Implementation while decommissioning PeopleSoft HCM and Payroll.
• Created integration requirements and functional specifications for the ADP GL Interface.
• Liason between Confidential and ADP to gather requirements, build the ADP GL Interface file, document functional technical specification, responsible for testing and validation of the file.
• Trained Confidential team on how to use maintain and update the integration file. Successful deployment to production.

Confidential, Johns Creek, GA

Senior Business Consultant

Responsibilities:

• Participated in Oracle Cloud Implementation while decommissioning PeopleSoft.
• Created Integration requirements and functional specifications for all third party vendors.
• Responsible for the Open Enrollment Process and Event Maintenance Process.
• Automated eligibility checking and responded to Human Resource events that might affect benefits enrollment, based on eligibility and event rules.
• Administered multiple, simultaneous plan years, according to enrollment rules defined.

Confidential, Atlanta, GA

Senior Business Analyst

Responsibilities:

• Participates in IT Led project initiatives as Lead BA for Organization Chart Upgrade and Enhanced Service Date.
• Partners with Business Owners to understand their needs and develop business process flows, functional requirements, user scenarios and test cases to support process changes.
• Gathers all relevant information before drawing conclusions, making decisions, or suggesting possible technology solutions.
• Collaborates with technical resources to develop workable solutions that meet customer expectations. Perform detail analysis on possibly changes with downstream processes, interfaces and reports.

Confidential, Atlanta, GA

PeopleSoft Senior Consultant

Responsibilities:

• Using the Confidential Methodology Tool as a guideline to complete required deliverables on time.
• Managed a team of developers: onshore and offshore.
• Established and maintained successful partnership with all team members.
• Conducted project communication meetings, presentations and documentation.
• Project management of project plan, scope, costs, schedule and quality of deliverables.
• Defined and ensured project resource requirements are staffed to appropriate levels.
• Managed and documented project issues and risk mitigation through resolution.
• Prepared presentations for Executive Management Group.
• Participated in the design and creation of the business solution to support the following processes for Manager Self Service: Transfers, Salary Changes, Performance Rating, Job Changes, Work/Location Changes, Terminations, Retirements, Viewing of Employee Information, Full-Time Part-Time Status Change and Manager Delegation.
• Led fit/gap sessions and collaborated directly with the client to articulate and document business requirements to identify and analyze gaps between current processes and the desired state.
• Demonstrated expertise in the design and creation of the business solution and completion of the functional design specification. Compared design to Release 9.0.
• Collaborated with developers in completing technical designs.
• Participated in system testing, integrating testing, regression, and client acceptance testing.
• Provided “go live” support for HR Operations and Workflow Administrator.
• Led fit/gap sessions for Leave Accruals and designed processes to integrate with Time & Labor.

Confidential, Albany, NY

PeopleSoft Senior Consultant

Responsibilities:

• Led Fit/Gap sessions comparing PeopleSoft 8.8 features with PeopleSoft 8.9 functionality. Scope of fit/gap analysis included:
• Person model setup
• Multiple Components of Pay
• Core HR, North American Payroll, Base Benefits, Canadian Payroll Reports and Retro Pay eProfile, ePay, eCompensation, ePerformance -- Manager & Employee Self-Service eDevelopment -- Manager & Employee Self-Service
• FLSA Calculations, Retro Benefits, Short Term Disability setup
• Position Management Pros & Cons
• Business Process Reengineering for Payroll
• Security Improvements
• SQR/PS Query Changes
• Created Functional Specifications for recommended Manager Self Service changes, interfaces and modifications
• Configured, documented, and tested recommended solutions for Base Benefits, Retro Benefits, STD, and Payroll
• Supplied setup steps to add India location to PeopleSoft
• Provided guidance to internal project team in identification and preparation of testing strategy
• Knowledge transfer