Sr. Solutions Architect Resume

SUMMARY

Certified Project Management Professional with over 25 years of experience in every facet of Software Development Life Cycle.
Successfully implemented major software projects using Confidential Enterprise and Microsoft Dynamics CRM technologies, across various industries, including education, real estate, healthcare, government, insurance, and technology.

TECHNICAL SKILLS

Agile Methodology
Extreme Programming
Scrum
Team Leader
Team Management
Mentoring
Project Management
Project Planning
JIRA
Oracle
SQL Server
IBM DB2
Windows
Unix / Linux
DOS
PeopleCode
JavaScript
Java
HTML
XML
XSLT
CSS
C/C++
C#
Chatbots
Oracle Digital Assistant
Artificial Intelligence
Microsoft Azure Cloud
RPA
Google Cloud Framework

PROFESSIONAL EXPERIENCE

Sr. Solutions Architect

Confidential

Responsibilities:

Managed and implemented 10+ major client projects (ranging 4 months to 12 months duration) using Confidential Enterprise Portal, Confidential CRM and Confidential HCM applications and PeopleTools 8.4x/8.5x versions. Responsibilities included Project Management, Project Estimations, Project Planning, Requirement gathering, Fit/Gap analysis, Installations, Configurations, Customizations, Enterprise Branding, Supporting System/UAT Testing, Assisting in Deployment planning and execution.
As Product Owner of various Confidential Enterprise Portal, Confidential CRM, Confidential HCM based Confidential bolt - on products, reviewed product enhancements, approved designs and cost estimates for enhancements, set priorities, and administered budgets
Participated in multiple projects that used Agile Methodologies
Employed various XP Agile methodology practices such as Code Reviews, Functional Reviews, Continuous Integration, Refactoring, Unit Testing, Integration Testing etc., to improve overall quality and productivity
Facilitated sessions to gather user requirements
Designed and documented user requirements and provided necessary implementation plans
Defined project schedules and communicated with key project leaders on periodic project status, risks, mitigation plans, etc.
Installed, configured and customized Confidential bolt-on products on customer environments
Implemented integrations between Confidential Enterprise Portals and other systems like Confidential HRMS, Confidential CRM, Confidential FSCM, Salesforce CRM, Microsoft Dynamics CRM, and Taleo
Implemented Proof of Concepts based on high level user requirements and wireframes
Collaborated in system testing and user acceptance testing
Assisted in project migrations, data migrations and deployment planning
Assisted in implementing various chatbot intents for Enterprise HR and Education bots (e.g., show my grades, class schedule this week, check PTO balance, view my paycheck, transfer employee, etc.)
Administered Confidential support site - Create new projects, create users, configure security, and implement configuration changes
Assisted in Oracle Cloud support projects by reviewing and responding to client issues and escalating to appropriate teams for issue resolution

Applications Development Manager

Confidential

Responsibilities:

Managed Confidential CRM (Property Database), Confidential CRM (US) and Confidential CRM (International) applications
Managed team of developers to architect, design and implement various functionalities specified by internal customers
Defined project deliverables, planned resource allocation and release schedules
Managed support and enhancement requests, coordinated development, reviewed designs and communicated with business users
Managed implementation of a robust Microsoft Dynamics CRM 4.0, hosting multiple business lines. Extended MS Dynamics CRM by implementing custom application for Real Estate Property Management, including creation of new entities for Property, Tenants, Leases and other related functionalities.
Worked on creating plugins, Workflows, custom web services, and web pages
Managed team of developers to architect, design and implement Data Conversion tool in Microsoft Dynamics CRM using C# and .Net technologies
Managed data loads from various local databases into Microsoft Dynamics CRM system using various Microsoft tools as well as custom developed tools

Software Developer

Confidential

Responsibilities:

Developed desktop and mobile solutions for Confidential CRM 8.9 release
Implemented various new features available in PeopleTools 8.45
Developed various UX enhancements in CRM 8.95 application
Developed Confidential CRM 8.9 Mobile FieldService application
Enhanced mobile application to allow service order creation on mobile devices
Implemented enhancements in time, material, and expense management functionalities

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