Peoplesoft Consultant/ Upgrade Specialist Resume
Houston, TX
SUMMARY
- Over 21 years of experience in the IT Consulting Industry and in PeopleSoft Implementation Projects with Version 6.x/7.x/7.5x/ 8.x/8.4/8.9/9.0,9.2
- Extensive experience on all levels of Project life cycle on Version 6.x/7.x/7.5x/ 8.x/ 8.4 8.8/ 8.9/9.0/9.1/9.2 of People Soft Campus Solutions (Student Financials, Financial Aid, Student Records, Admissions, Campus Community, CRM Integration)
- HCM (HR Benefits and North American Payroll), Financials (AP, AR, GL, AM, BI, INV, PO), CRM (Call Center, Sales, Marketing, Support) and integration with third - party applications, Experience in PeopleSoft Architecture Planning, Project management, Hardware sizing, Software Selection, Vendor Coordination, Database Administration, Application Software Installation, and Setup
- Experience in leading and guiding a team of IT professionals through the entire project life cycle
- People soft Testing using Load runner and manual test for stress test and load test
- Experience in Business Process Requirement Study, Fit/Gap Analysis, and Re-Engineering Business Processes, Recommending optimal solution path, Task evaluation, Team Selection, Task planning and delegation and Execution.
- Proven Leadership and interpersonal skills
TECHNICAL SKILLS
Applications: PeopleSoft CRM (Call center, Sales, Marketing, Support), HCM (HR, Payroll & Benefits), (AR, AP, AM, INV, BI, and G/L), Campus Solutions (Student Financials, Financial Aid) and Version 6.x, 7.x, 7.5x 8.x, 8.4, 8.8, 8.9/9.0/9.1/9.2
People Tools: Application Designer, Application Engine, Component Interface, Business Interlinks, Application Messaging, Object People Code, Process Scheduler, Upgrade Assistant, Security Administrator, XML Messaging, DHTML Business Process Designer, Application Upgrader, Import Manager, Data Mover, PS Query, Tree Manager, Work Flow Designer, Mass Change, SQL/SQR, Crystal Reports, Load Runner
Databases: Oracle DB2UDB, MS SQL Server 2000
Hardware Platforms: IBM-M80/M60/RS6000, HP-9000, DEC Alpha 4000, IBM-Compatibles
Operating Systems: Windows, SCO, Digital UNIX V4.x, IBM-AIX V4.x, Sun Solaris, HP-Unix 10.10
Web Servers/Tools: BEA/Tuxedo ServerV6.5, BEA/Jolt V1.1, BEA Web logic
Languages: SQL, PL/SQL, SQL*Plus, SQR, JAVA
Project Mgt. Tools: Visio, MS Project 2000 and MS Office2000 (Word, Excel, Access and Outlook)
PROFESSIONAL EXPERIENCE
Confidential
PeopleSoft Consultant/ Upgrade Specialist
Responsibilities:
- PeopleSoft CRM Upgrade project, People tools 8.53 to 8.57 and CRM 9.0 to 9.2, Crystal to XML/BI publisher conversion, Web services between PeopleSoft CRM and web applications, load testing and tuning, People code, application engine, component interfaces, application Package, Application Designer, SQL, Oracle, Phire.
- Strong Knowledge with Integration Broker and Integrations with third party Applications
- Worked with Scrum/Agile Methodologies, Jira, Fluid Development, Integrations with third party applications using web services
Confidential, Houston, TX
Project Lead
Responsibilities:
- Project Lead with Hands on experience with Functional and Technical of Campus Solutions, specifically Student Financials and Financial Aid.
- Have led Multiple projects with Confidential:
- Conversion from Banner to PeopleSoft for UHD.
- PeopleSoft 9.0 to 9.1 Upgrade Project.
- 9.1 to 9.2 Upgrade Project.
- Several People Tools upgrades.
- Confidential Implementation Project with PCI Compliance
- Western Union Implementation Project
- Integration with Texas State board for Warrant Holds
- Campus Solutions and HR split Project
- Confidential Refunds Integration
- Bank Mobile Project Implementation
- Touch net meal plan Integrations
- New Medical School admission integration
- Delegated access Project
- Requirement Gathering, Fit/Gap Analysis, Stake Holder Management, Technical design specifications, Functional/Business Requirement analysis
- Application Designer, Data Mover, Integration Broker, Iscripts, Web Services, Application Engine, People Code, SQR, BI Publisher, Application Security, Confidential and Western Union Integrations, Component Interfaces, Application Package, Phire, STAT, Web Services, File Layouts, Application Packages. Load Testing. Fluid Page development.
- Production Support, Patching, troubleshooting, Debugging.
- 1098 IRS form implementations and interface with IRS
Environment: Oracle 12c, PeopleSoft Campus Solutions 9.2, HCM 9.2, Finance 9.2, People Tools 8.56
Confidential
People Soft Consultant (Project Lead)
Responsibilities:
- People Soft CRM upgrade project, upgrade from 8.8 to 9.0
- Involved in complete SDLC, Managing the tasks on daily basis
- Requirement gathering, Functional design of the existing process and retrofit delivered functionality to match the customer business model
- CTI Integration (Genesys Connector) to help CCI Call center, which will direct the calls and populate the data to relevant pages and enabling quick click functions
- Involved in complete software development life cycle
- Support existing production environment for people soft CRM Leads and opportunities, created several custom process to accommodate client business process
- Integration between Student system and people soft CRM
- Performance tuning project
- Integration Broker, Component Interfaces, Application Packages
Environment: PeopleSoft 8.8/9.0, People tools 8.48, CRM, SQL Server 2005
Confidential
People Soft Techno-Functional (Project Lead)
Responsibilities:
- Led the project throughout the entire life cycle, which includes providing project planning, implementation and support handled the configuration, conversion, implementation and database administration
- Managing the project from start end from requirement gathering, functional specifications, deployment and post production activities
- Extensive knowledge and Experience with Functional and Technical aspects of Sales, Support, Help Desk, Change management and Quality Modules
- People Soft Sales Opportunity module Customizations to fit the business process Several people code and application package, page people code, record people code customizations and customer was extremely satisfied with new interface and process flow
- People Soft helpdesk, Change management, Quality Configuration and customizations, implemented Active analytic framework for escalations and notifications
- Integration between HRMS and CRM Systems, worker integration process
- People Soft Upgrade from people Soft 8.8 to 8.9, have strong upgrade and re implementation experience
- Implemented Row level security and configurations, new role and permission lists
Environment: People Soft CRM (Help Desk, Support, Sales Opportunities, CDM, and Oracle on UNIX servers)