PROFESSIONAL SUMMARY:

• PeopleSoft Enterprise Developer with over 16 years of experience in PeopleSoft ERP in different roles.
• Trained on Workday for 4 months on HCM Workday, Reporting, EIB concepts.
• Experience in PeopleSoft Campus Solutions, Human Resource Management System/Human Capital Management, Customer Relationship Management, Finance applications and People Tools.
• Have good understanding of Functional and Technical aspects of various modules in PeopleSoft Campus Solutions - Records & Enrollment, Admission, Campus Community, Self Service, PeopleSoft CRM - HR Helpdesk, 360 Degree view, BORM Customers CRM, PeopleSoft HRMS - Core HR, Base Benefits, NA Payroll, PeopleSoft Financials - Accounts Payable & Inventory.
• Proficient in PeopleTools - Application Designer, PeopleCode, Application Engine, Component Interface, File Layout, PS Query, XML/BI Publisher, PS Security, Integration Broker and SOAP/REST based Web services.
• Experience in project life cycle activities such as Fit/Gap, Development, Analysis, End-to-End Testing, Documentation, Postproduction and Support/Enhancements.
• Worked on diversified projects like Implementation (TAC, Honeywell, Artech, and RSMeans), Upgrade (Honeywell & Caterpillar) and Support, Maintenance & Enhancements (CUNY, CSX, Credit Suisse AG, Confidential Swift & Company, Confidential, and Confidential ) projects.
• Worked extensively on technologies like Integration, Data Conversion, Interfaces (Inbound/Outbound) and Online Customizations.
• Worked on integration between to PS to PS and PS to 3rd party integration using web-services.
• Worked on mapping functional requirements to technical requirements. Involved in documentation of technical specifications, developing test cases and technical design.
• Has Knowledge and gave demos on People tools 8.55, 8.56, 8.57, 8.58 functionalities like Fluid Interfaces, Creating work centers, Activity Guides, Pivot Grids and Manager Dash boards and (global Search or SES, Elastic Search).
• Have understanding of PeopleSoft Campus Solutions 9.2 system.
• Key strengths include Team Facilitator, Self-belief and Passion to learn and work.
• Good Interpersonal and Presentation skills, ability to interact with people with a positive attitude
• Thorough experience on software development methodology and Quality Processes.
• Flexible enough to adapt to new environments.
• Has international exposure working at Client Locations in USA & Singapore.

TECHNICAL SKILLS:

ERP package: PeopleSoft Campus Solutions 9, HRMS 9.2/9.1/9.0/8.9, CRM 9/8.9, PeopleSoft Financials 8.9

Modules: Admissions, Records & Enrollment, Campus Community, Self Service Core HR, Bse Benefits, Recruiting (TAM & CG), NA Payroll, Payroll Interface Customers CRM, 360 Degree view, HR Help desk Accounts Payable, Inventory, Accounts Receivables, Travel and Expenses

People Tools: Tools v 8.54/8.53/8.50/8.48/8.45/8.43/8.48/8.54/8.55/ 8.56/ 8.57/8.58

Development Tools: Application Designer, People Code, Application Engine, Process Scheduler, Component Interface, Integration broker, File Layout, ExcelToCI, Application package, Application Messaging, SOAP/REST based Web services, Fluid Interfaces

Reporting Tools: PS Query, BI Publisher, SQR

Administrative Tools: Data Mover, Configuration Manager

RDBMS: Oracle 10g/9i

Operating Systems: Windows 2000/NT, UNIX

Other Tools: SendMaster, SOAP-UI, TOAD, Oracle SQL Developer, STAT, Share Point, ITSM (Remedy), Putty, FileZilla

Defect Tracking Tools: HPQC, Remedy

PROFESSIONAL EXPERIENCE:

Confidential

Senior PeopleSoft Consultant

Responsibilities:

• Working on a key Student Classification project to understand complex SQLs of Mainframe systems, rewrite them in PeopleSoft Database to create a program with those SQLs and generate the similar dashboards in PeopleSoft system.
• Used Application packages and built custom bolt-on module for Uploading Documents securely which is used in both CS & HR systems.
• Worked in Database split project and developed a tool for comparing setup data between CS & HR instances.
• Worked on major enhancements such as CUNY to CUNY Transfers, Accuplacer Interface, Alternate SSN, Proficiency Index and Student Placement.
• Worked on changes & fixes to key components such as External Education, Test Results page, Milestones, Online Admissions Application etc.
• Worked on BAU activities such as CUNY Security, PS Queries, data extracts and end-user issues.
• Worked on key enhancements for Core-HR related issues.
• Resolved Integration Broker issues between CS & HCM systems.
• Worked on issues relating to Online Admission Applications (eApplications), FileNet integration and XML BI publisher reports.
• Analyze, develop and implement custom application solutions using PeopleTools & related software for PeopleSoft Portal, Campus Solutions, and EPM applications.
• Participate in the full Software Development Lifecycle (SDLC) including business process analysis, systems analysis, systems design, development, testing, deployment and knowledge transfer to production support.
• Planning and deployment including providing analysis and recommending strategies to ensure smooth systems transitions
• Meet with business analysts and process owners and translate these functional requirements to technical specifications through hands-on analysis
• Analyze, code, and test software from requirements specifications, and ensures that the finished product meets requirements
• Ensure the finished product meets the objectives and any other appropriate criteria associated with the user/owner requirements
• Interact with database administrators, security analysts and business system users to complete assignments.
• Gave demos for Fluid Interfaces and Activity Guides.
• Have understanding of third-party systems such as Nelnet, DegreeWorks and Akedemos, Oracle Identify Management Systems and others which are widely used at CUNY.

Environment: PeopleSoft Campus Solutions 9, HCM 9.1, Oracle 10g, PeopleTools 8.54.

Team Lead & Off-shore Tech Lead

Responsibilities:

• Gathered and analyzed the requirements, created Specifications, and designed and developed CI based web services & user-defined methods for delivered & customized components.
• Worked on Application package and record PeopleCode, Integration Broker and message PeopleCode to provide end-to-end user integration.
• Monitoring and supporting development team at offshore and providing them guidance on functional facets to complete their deliverables and assigned tasks.
• Participating in the conference calls with the onshore team to clarify doubts on the requirements.
• Involved in migration of the projects to qualification environment and delivering the final packages to be installed in client environment.
• Performed code reviews, specifications reviews, updated related logs & sent regular weekly updates to client as part of our own quality process (SQUAD).
• Giving demo to the client about the finished developments before user testing.
• Involved in System and Integration testing of the application. Supporting the users during UAT in resolving functional queries related to upgraded application.
• Discussing and providing support during the system testing and UAT to solve any functional/technical issues that arise and finish them within SLA time lines.
• Leading warranty support post Go-Live. Handled critical defects during go-live, provided postproduction support facilitated the client with all the required documentation for keeping the on-going application support comfortable.
• Single point of contact for retrofitting/testing of all the interfaces of the application.

Environment: PeopleSoft HCM 9.2, CRM 9.0, Oracle 10g, People Tools 8.53.

Confidential, AZ

Sr. PeopleSoft HCM Techno-functional Consultant

Responsibilities:

• Acquiring knowledge of customer’s PeopleSoft system, scope of use, and level of customizations.
• Worked with their technical/ functional staff and user to gain the knowledge of customized objects, processes, and interfaces.
• Worked on Application packages, Integration Broker and message PeopleCode.
• Implemented integration between PeopleSoft HCM 9.1 and its interfaces using Application messaging & Webservices/SOA and IBM Websphere is considered as an intermediary system for all the transactions between them.
• Performed code review of the projects before qualification phase delivery.
• Participating in the conference calls with the onshore team to clarify doubts on the requirements.
• Creating KT, migration documents and training materials about the processes for end users whenever needed.
• Completing the unit testing, fixing the defects raised in SIT/UAT phase, migrating projects through STAT tool and attended production fire calls.
• Involved in migration of the projects to qualification environment and delivering the final packages to be installed in client environment.

Environment: PeopleSoft HCM 9.1, People Tools 8.52, Oracle 11i.

Confidential

Senior PeopleSoft Specialist

Responsibilities:

• Working on several tickets (enhancements & bug fixes) in both CRM 8.9 & HCM 9.1 systems along with a major enhancement (Self Service Enhancement) in CRM.
• Has resolved several pending issues and got appreciation from client & top management.
• Performs daily checkouts in HCM & CRM system and sends the status report.
• Created/customized Application Engine programs based on user requirements.
• Worked on PeopleSoft Security by creating and testing user roles and permission list, created role queries
• Worked on US Payroll related issue including Tax processing.
• Created Run control Pages, Components and Records and attached them to required menus through Application designer and made them available to various operators through Maintain Security to have the reports run under Process Scheduler
• Worked on Page designing, Record, component, page and application package PeopleCode.
• Completing the unit testing, correcting the defects raised in SIT/UAT and production phases.
• Communicated with client's technical/functional and DBA team for clarifications
• Worked on 3rd Party integration between JobTrax and PeopleSoft using Webservices/SOA and CSX’s Enterprise Service Bus is considered as an intermediary system for all the transactions between them.
• Attended batch handover meetings and trainings.
• Reviewed the quality and policy documents on periodic basis.
• Provided the Business users with the workaround solutions until the release of permanent fixes.
• Created self help documents and training materials about the processes for end users whenever needed.
• Performed integration setup & end-to-end testing between corresponding Dev, Test instances regularly after every refresh.

Environment: PeopleSoft HCM 9.1, CRM 8.9, People Tools 8.50.

Confidential

Senior Consultant

Responsibilities:

• Involved in Design, Development, Testing, and Enhancement of PeopleSoft CRM & HR modules.
• Worked on the provider group component & 360-degree view of the customer.
• Mentored and guided the team members in completing and delivering their assigned tasks.
• Worked on Application package, record, component and page people code.
• Developed various PS queries in order to help the client day-to-day activity.
• Performing quarterly GARS review for the CRM prod instance & database.
• Monitoring Batch jobs in the Control M application.
• Providing analysis & resolutions to the development on the issues.
• Attending batch handover meetings and trainings.
• Reviewing the code, quality and policy documents of project on periodic basis.
• Creating tickets for Incidents & Change Requests in ITSM (Remedy) tool.
• Analyzing & debugging of code for the incidents and batch failures.
• Facilitating the users with the workaround solutions until the release of permanent fixes.
• Creating self help documents and training materials about the processes for end users whenever needed.
• Prioritizing the work based on the BAU, Urgency and Business Impact.
• Attaining SLAs and deadlines under tremendous work pressure.
• Working on various shifts to provide 24x7 supports to worldwide users.
• Attending technology trainings, conferences & town halls.
• Proactively resolving the IB issues within the various pillars, modules of PS applications (CRM Helpdesk, Recruiting & Candidate Gateway) and also third-party integration.

Environment: PeopleSoft CRM 8.9, PeopleSoft HCM 9.0, People Tools 8.49.

Confidential

Technical Consultant

Responsibilities:

• Setting up integration between HCM 9.0 & FMS 9.0 using delivered Application Messages.
• Working on 3rd-party inbound integration with JobDiva vendor using Web services.
• Working on 3rd-party outbound integration with HireRight (HR-XML) & Lab corp vendor using Web services.
• Working on SendMaster utility, SoapUI 2.5.1 to test the end-point URL/WSDL for external systems (third party integration).
• Working on a major customization of loading ESS timesheets data into Staffing Rapid Time component of Time & Labor module.
• Working on minor customizations of uploading the files, modification of TimeAdmin AE program & Per Diem payment in Time & Labor module.
• Working on online development of Master setup table data & customized AP staging tables.
• Working on Setup Manager and Template Based Hire.
• Working on Inbound interface programs using AE with multiple sections to load data from different vendors such as ChoicePoint, HRPlus, HireRight, Lab corp and Verifications into Accounts Payable module thru delivered staging tables such as PS VCHR HDR STG, PS VCHR LINE STG and PS DISTRIB STG.
• Working on standards code templates for interfaces and data load programs.
• Analyzed the requirements and propose alternative solutions.
• Prepared and reviewed technical specifications and test cases.
• Performed code reviews, unit and system tests.

Environment: PeopleSoft FSCM 9.0, HCM 9.0, MS SQL Server 2005, PeopleTools 8.48.

Confidential

Onsite Postproduction Support

Responsibilities:

• Worked on notification batch programs and created PS queries as per client needs
• Involved in migration of the projects to qualification environment and delivering the final packages to be installed in client environment.
• Implemented page security, and supported configurable search pages.
• Developed some Adhoc queries using the query tool for the users with prompts, which can be used to get the data, as per the user requirement.
• Responsible to write all test cases for the development.
• Worked on Accounts Payable integration between PeopleSoft FSCM & HCM. Implemented application messaging for VendorSync, VoucherSync and thoroughly tested the process several times in different instances.
• Did major customizations in “Send Vouchers to AP” and “Voucher Build” processes of HCM & FIN for AP integration.
• Implemented online pay stubs in Employee Self Service module.
• Worked on interfaces for external systems such as Cedar Creek and KRONOS using Application Engine and CI.
• Worked on ExcelToCI tool for loading security and setup tables.
• Developed interfaces using CI, FL, Application Engine programs for Job Data, Job Code Table and Salary Grade Components.
• Developed and modified PS Queries as per the client’s requirements.
• Worked on the Setups for Job Codes, Salary Plans, Grades, Job Function, and Job Family etc.
• Requirement gathering to get an insight of the client’s Payroll reporting and data upload requirement.
• Resolved Postproduction issues such as PayGL01.sqr & Benefits/Dependents issue and worked on SQR and PeopleCode Change Requests.
• Attended the Weekly review meetings and Update the Client regarding the status of different Change Requests and the support issues.
• Documented the support processes such as IB, data conversion, interfaces and the new CR implementations.

Environment: PeopleSoft HCM 8.9, FSCM 8.3, Oracle 10g, People Tools 8.45.

Confidential, U.K

Technical Consultant

Responsibilities:

• Worked on performance issues specified by the client.
• Effectively implemented the requirements as per the BRD and also communicated with the on-site businesspeople for the clarification of the requirements.
• Customized the pages according to the client’s requirement.
• Designed the pages to upload SQR’s for Groups data and Review Rating data into the PeopleSoft system.
• Worked on the workflow process for the eCompensation module.

Environment: PeopleSoft HCM 8.9, Oracle 9i, People Tools 8.45.

Confidential

Technical Consultant

Responsibilities:

• Involved in Design, Development, Testing, and Enhancement of PeopleSoft CRM modules.
• Was responsible for meeting tough deadlines, meeting the different SLA’s defined by the client.
• Analyzed the requirements of operational issues, reports and mapping the requirements against the PeopleSoft delivered reports and interfaces.
• Worked on Technical design documents and templates.
• Did Customizations in CRM8.9 to the delivered components such as RO CAPTURE, RD PERSON and RD COMPANY.
• Developed conversion programs using AE, CI & FL for components RO CAPTURE (for closed & open orders), RA CAMPAIGN DETAIL (Campaigns & Rollups) of CRM 8.9, ITEM DEFIN, PROD DEFN, PROD GROUP, PAYMENT ENTRY of FIN 8.8 components.
• Worked on several Change Requests of SQR and PeopleCode.
• Documented all the support processes, and the new CR implementations.
• Conducted Knowledge transfer sessions & team meetings whenever needed.

Environment: PeopleSoft CRM 8.9, Fin 8.8, Oracle 9i, People Tools 8.45.

Confidential

Technical Consultant

Responsibilities:

• Did Requirements gathering to get an insight of the client’s Global Payroll reporting and data upload requirement.
• Worked on Technical design documents and templates.
• Developed interfaces for Personal Data, Job Data and Job Code tables using Application Engine programs, CI, FL & ExcelToCI tools.
• Developed, analyzed and tested several SQRs which generate interface files from HRMS database.
• Helped application production support team in resolving issues.
• Attend the Weekly review meetings and Update the Client and the onsite team regarding the status of different Change Requests and the support issues.
• Developed Graphical (Pie-Chart) Crystal Reports for Recruitment module.

Environment: PeopleSoft HCM 8.9, People Tools 8.43.

Confidential

Team Member

Responsibilities:

• Extensively worked on page designing formulating SQL queries and PeopleSoft security to create Permission lists, Roles and User Profiles.
• Did Customizations to the delivered components and SQR reports.
• Developed and maintained data conversion code which used AE, CI & FL.
• Worked extensively on PeopleSoft security to create Permission lists, Roles and User Profiles.
• Initiated Teleconference meetings for collecting requirements from client, Vendors and onsite team for the implementing Change Requests.
• Helped application production support team in resolving issues.
• Attended weekly team meetings with all the teams, to gain knowledge on different technologies and giving presentation regarding the HRMS application to the dependent teams.
• Performed detailed technical analysis of the processes and provided alternate solutions which enhance the performance and usability.
• Prepared Project Documents, user manuals and test cases.

Environment: PeopleSoft HCM 8.9, DB2, People Tools 8.43.