PROFESSIONAL SUMMARY

• I have over 20 years of PeopleSoft experience within a 25+ year career of providing information technology services to private and public - sector clients.
• Led successful initiatives by building solid, respectful relationships and fostering organizational cooperation and collaboration. My experience includes a strong background in public speaking, presentations and communications.
• Roles within top tier consulting companies and Fortune 500 business clients have included Project Manager, Support Manager, Development Manager, PMO Liaison, Team Lead, Functional Analyst, Technical Developer, Test Lead and QA Manager.
• Successfully managed concurrent enterprise wide PeopleSoft projects with budgets up to $10 million. Projects included full implementations, upgrades, multi-system integrations, vendor interfaces, and complex product modifications.
• Proven history of business growth, continuation and increased revenue. Identified new opportunities, created proposals, statements of work and project plans. Ensured service level agreement (SLA) compliance. Delivered oral and written presentations to stakeholders and C-level executives.
• Successful leadership of a matrixed international onshore/offshore managed services organization that provided implementation, upgrade, development, and 24/7/365 support to over 90 ERP clients.
• As PMO liaison between C-level executives, stakeholders, software vendors, clients, and development/support staff, I ensured that project standards were maintained, facilitated cross-functional communication, ensured viability of new initiatives, and assessed return on investment (ROI) for current and planned projects.
• History of successful high risk and high profile project recoveries.
• Utilized hands-on PeopleSoft development and analysis skills to deliver solutions to clients.
• Created award winning commercial software “Technical Encyclopedia of Computer Hardware and Software” (TECHS), the first multi-vendor tech support database and search engine covering the PC and Local Area Network industries. TECHS became the worldwide de facto standard for multi-vendor system support and was awarded LAN Magazine's Product of the Year.

CORE COMPETENCIES

• Project Management
• Offshore Project Management and Liaison
• PeopleSoft Implementations and Upgrades
• PeopleSoft HCM Functional Knowledge
• PeopleSoft Technical Expertise
• PeopleSoft Core HR plus other modules
• PeopleSoft North American Payroll
• Quality Assurance Planning
• System Testing
• Risk Management and Mitigation
• Team Collaboration, Coaching, and Motivation
• System Migrations and Mergers
• Requirements Analysis
• Project Costing, Staffing, Scheduling
• Organizational Change Management
• Scope Management
• SuccessFactors
• Data Interfaces and Integration
• Change Management
• Communications and Presentations
• Mentoring and Knowledge Transfer
• Project Closeout and Transition
• Managed Services
• Analytical Problem Solving
• Ceridian PeopleSoft Payroll/Tax Interface
• Big 4 consulting experience
• Enabling Technologies and Methodologies
• PeopleSoft HCM / FSCM Versions 3.xx - 9.2
• PeopleTools Versions 3.xx - 8.56
• PMI PMBOK
• Waterfall Project Management
• Agile Project Management
• Software Development Life Cycle (SDLC)
• IT Service Management (ITIL)
• Atlassian Jira and Confluence
• HP Quality Center
• PeopleSoft Update Manager (PUM)

PROFESSIONAL EXPERIENCE

Confidential, Colorado Springs, CO

Principle Consultant/PeopleSoft HCM/ FSCM

Responsibilities:

• Worked with C-Level executives and project sponsors to foster organizational change towards sustainable support and maintenance of multiple PeopleSoft applications
• Established a Change Control Board and Steering Group to manage the multiple PeopleSoft applications
• Provided functional and technical solutions to meet client needs
• Reviewed and revised test methodologies, plans and scripts
• Developed and implemented an issue resolution methodology
• Reviewed and revised RFPs and participated in vendor selection

Confidential

Project Manager - PeopleSoft HCM

Responsibilities:

• Full project and program management of multiple PeopleSoft implementations and upgrades including PeopleSoft HCM versions 8.3 (Rimini), 8.8, 8.9, 9.1 to version 9.2 and PeopleTools versions 8.52 - 8.54 to version 8.55
• Led several merger/acquisition projects combining disparate HRIS systems into PeopleSoft HCM
• Remote Project, Functional and Technical Leadership for over 90 PeopleSoft clients covering a variety of industries including Manufacturing, Hospitality, Staffing, Healthcare, Pharmaceutical, Insurance, Retail, Financial, Government, Oil and Gas, and Pharmaceutical
• Built and managed successful 24/7/365 offshore managed services and development/support team
• Hands on analysis of compare reports and PeopleSoft projects (objects, SQR, definitions, security); provided technical and functional recommendations based on analysis results
• Extensive and successful personal interaction with executive sponsors, business leaders, project team members, vendors and cross-organizational multi-national teams
• Best practice advisor for PeopleSoft technical architecture
• Created data interface, conversion, and integration procedures and technical processes
• Managed development and quarterly delivery of Ceridian products including payroll, tax, and check print integration
• Rescued and retained major accounts
• Created proposals, statements of work, project plans, support plans, and service level agreements
• Negotiated annual service contract renewals.
• Standardized business processes
• Provided specific evaluations, recommendations and solutions in the areas of change management, risk management, business process improvement, client impact assessments, training requirements, functional/technical issue resolution and release management
• Hands-on development, troubleshooting, client support, and issue resolution skills
• Integrated 3rd party applications, interfaces, and support models

Confidential - Chicago, IL

Technical / Functional Lead for QA and Testing - PeopleSoft HCM / FSCM

Responsibilities:

• Hands-on leadership and best practice advice to Confidential staff and third-party project manager for
• Upgrade of a highly-customized PeopleSoft 9.1 HCM system to version 9.2
• Upgrade of PeopleTools 8.53 to version 8.55
• Integration of acquired Canadian business unit into existing PeopleSoft system
• Management and creation of testing strategies and scripts for Unit, System, Regression, Performance, and User Acceptance test phases
• Hands-on technical skills including development, troubleshooting and support
• Reviewed compare reports and provided analysis and recommendations
• Ensured timely migration of PeopleSoft projects
• Reviewed and recommended manager and employee self-service solutions
• Design and development of the Confidential manager reporting sub-system

Confidential - Las Vegas, NV

Project Manager - PeopleSoft HCM / FSCM

Responsibilities:

• Provided program and project leadership of a complex PeopleSoft implementation and subsequent upgrades involving multiple properties, business units and cross-divisional consolidation
• Provided functional and technical leadership and mentoring
• Ensured business and technical alignment of testing and QA procedures
• Created test strategies and detailed plans for all phases of testing
• Created plans for a phased integration of nationwide properties
• Drove initiative to update nationwide technical infrastructure

Confidential ’s Hospital - Houston, TX

Project Manager - PeopleSoft HCM / FSCM Upgrade

Responsibilities:

• On-time and on-budget delivery of upgraded PeopleSoft HCM environments
• Risk management and mitigation
• Prioritized and balanced workload
• Mentored and managed programming staff
• Managed the change control and migration process
• Developed and delivered reports and interfaces
• Facilitated resolution of technical environmental issues
• Led troubleshooting efforts during development and testing

Confidential - Troy, MI

Senior Consultant - PeopleSoft HCM / FSCM

Responsibilities:

• Implementation fit gap analysis and documentation
• Created functional and technical specifications
• Mentored legacy staff in areas of PeopleSoft methodology and development
• Developed business process maps, reports, new functionality

Confidential (AIM Investments) - Houston, TX

Principal Lead / Project Manager - PeopleSoft HCM implementations and Upgrades

Responsibilities:

• Best Practice liaison with global business units, users, developers, and support staff
• Leadership of user training program
• Production support to a global user community
• Hands-on leadership of testing strategies and script development
• Upgraded multiple PeopleSoft environments
• Performed Fit Gap analysis
• Determined Future Business States
• Analysis, design, and development of customized PeopleSoft processes, reports, and interfaces
• Stabilized the technical environment
• Managed third party vendor interface development including SuccessFactors, T Rowe Price, and others
• Provided ad-hoc reports and data extractions to C-Level executives
• Created business decision solutions utilizing Crystal Reports, PS Query and other tools within a Data Warehouse and PeopleSoft environment
• Increased management visibility of UTMB data by creating and implementing User Dashboards

Confidential - Schaumburg, IL

Project Manager, systems test - PeopleSoft HCM

Responsibilities:

• Managed testing efforts for PeopleSoft on-line transactions
• Managed test team of 12 employees and consultants
• Created testing procedures for unit test and system test
• Assisted in performing testing activities
• Worked with PeopleTools and SQR to validate and test business processes
• Verified and approved migrations through development, test, and production environments
• Developed change management procedures.

Confidential - Bay City, TX

Senior Consultant - PeopleSoft HCM

Responsibilities:

• Created and documented custom interfaces to third party HR and Benefits vendors
• Provided customized solutions utilizing PeopleTools and SQR for Time and Labor, Benefits, HR, and WorkForce Empcenter
• Support for the HR, Benefits, Benefits Administration, Payroll, and Time & Labor groups
• Business analysis and development of open enrollment, cobra processing, and other benefits processes
• Time and labor rule setup, mapping pay codes to time reporting codes
• Resolved long standing Payroll issues

Confidential - Houston, TX

Senior Consultant - PeopleSoft HCM

Responsibilities:

• Analysis and design of bolt-on solutions
• Change control analyst
• Created complex interfaces and processes between PeopleSoft, Kronos and One Staff. Optimized processes and reduced run times by 90%.

Confidential, Houston, TX

Senior Implementation and Upgrade process manager - PeopleSoft HCM

Responsibilities:

• PeopleSoft Implementation and subsequent upgrades
• Development of training programs and materials
• Led conversion and integration effort for the Confidential /McKesson merger
• Business process analysis and development of PeopleSoft to third party interfaces
• Designed testing methods and participated in system testing and quality control
• Business process design of Payroll processes and functional procedures
• Developed reports and customizations utilizing PeopleTools, SQR, Application Engine, Component Interface, Integration Broker, and Query/Crystal
• Provided functional and technical guidance to the ADP conversion team
• Applied patches, fixes, and upgrades

Confidential - Austin, TX

Senior PeopleSoft Consultant - PeopleSoft HCM / FSCM

Responsibilities:

• Business process analysis and documentation
• Developed reports and customizations utilizing PeopleTools, SQR, and Query/Crystal in a complex multi-agency environment
• Mentored existing staff in the use of PeopleTools and PeopleSoft

Confidential - Houston, TX

Implementation Lead - PeopleSoft HCM

Responsibilities:

• Fit/Gap Analysis and documentation
• Designed and developed HCM, Accounting, and State Agency (including ERS) reports, interfaces and business processes
• Trained and mentored legacy staff in PeopleSoft business processes and methodologies
• Verified data conversion methodology and provided enhancements

Confidential – Houston, TX

Technical Team Lead – PeopleSoft HCM

Responsibilities:

• Mentored junior staff in PeopleSoft development best practices
• Served on change control committee
• Liaison between other consulting organizations and HISD staff
• Performed system enhancement using PeopleTools and SQR
• Provided guidance to optimize the technical infrastructure

PricewaterhouseCoopers – Tampa, Fl

Technical Team Lead – PeopleSoft HCM

Responsibilities:

• Implemented PeopleSoft HCM for the executive payroll system
• Mentored and managed technical team
• Performed fit/gap analysis
• Led conversion effort from legacy system
• Designed technical infrastructure

Fairchild Semiconductor Manufacturer - Portland, ME11 months

Senior Developer – PeopleSoft HCM

Responsibilities:

• Business process analysis and documentation
• Functional and technical requirements documentation
• Created interfaces and reports for insurance carriers, payroll, 401k administration, and benefits
• Provided guidance for implementation of technical infrastructure

Confidential – Torrance, CA

Technical Infrastructure and Development Lead – PeopleSoft HRMS

Responsibilities:

• Provided leadership and support for technical infrastructure and deployment of PeopleSoft HRMS
• Upgraded PeopleTools and ensured technical consistency throughout the organization
• Created standards and procedures for business analysis, technical development, workstation configuration, and business communications
• Modified and enhanced the system using PeopleTools, Crystal Reports, and SQR

Confidential - San Juan Capistrano, CA

PeopleSoft HR/Payroll Senior Analyst

Responsibilities:

• Systems analysis and design
• PeopleSoft upgrade support
• Enhanced functionality and created new subsystems
• Created conversion schedules, modified translate tables, coordinated data transfers between vendors
• Designed and developed reports and queries using SQR/SQL
• Created data validation routines to ensure accurate translation of all data