Sr Scrum Master Resume

SUMMARY

Certified ScrumMaster and Product Owner with hands on experience managing Agile projects
Agile Certified Practitioner and PMI PMBOK Project Management Professional training certificates
Manage multiple projects in parallel applying appropriate SDLC techniques and methodologies
In - depth knowledge of various project management frameworks such as Waterfall and Scrum
Extensive knowledge in PMI & PMBOK best practices, e-commerce, software distribution, group policy, security compliance, content release management, product ownership, search engines, online shopping, internet marketing, e-book readers, tablets, and more
Transparent communicator, team-player attitude, and cross-functional collaboration skills
Resource allocation, schedule development, WBS, risk analysis and change management
Report generation, documentation, business analysis, and scope management based on company objectives for optimal product delivery
Demonstrated skills troubleshooting complex technical issues from RCA to deployment
Experience reporting to executive management leadership such as CEO, VP, and director level
Priority management, detail oriented, self-starter, and interpersonal awareness
Logical and creative proficiency, and adept at problem solving with a strong desire to learn

TECHNICAL SKILLS

Operating Systems: Windows 10, 8, 7, Vista, XP, 2000, NT, 98, 95, iOS

Tools: TFS, Visual Studio, Product Studio, JIRA, Rally, PowerPivot, GPMC, Virtual Machines

Languages: HTML, XML, VB, VBScript, CSS, Batch, Command, PowerShell, C++, Java, JavaScript

Microsoft Suite: Excel (Macro), Word, PowerPoint, Outlook, Visio, OneNote, Project, SharePoint

Networking: SCCM, GPO, Router, Switches, Hubs, TCP/IP, Active Directory, Remote Desktop, IIS

Graphics: Adobe Photoshop, Premier, After Effects, Macromedia Flash, Corel, FrontPage

Database: SSMS, Microsoft SQL Server, MySQL, Navicat, SQL Query Analyzer

PROFESSIONAL EXPERIENCE

Confidential - Tukwila, WA

Sr Scrum Master

Responsibilities:

Coach and mentor 2 teams on Agile best practices to improve team velocity and collaboration
Act as a servant leader to remove impediments from team level to enterprise infrastructure level
Lead all Scrum ceremonies and collaborate with devs and QA to ensure sprint goals are achieved

Confidential - Bellevue, WA

Sr Technical Release Manager / Scrum Master

Responsibilities:

Coach and mentor 3 teams as a Scrum Master by conducting the Agile Scrum ceremonies
Work closely with tech leads, devs and test teams to ensure sprint goals are achieved
Manage E2E releases internally and with T-Mobile for multiple applications across various portfolios
Schedule and track more than 30 apps and 20 different deployments and send status reports daily
Coach 2 Scrum teams and one Kanban team as a Scrum Master by driving all Agile ceremonies
Improve team velocity and collaboration by removing impediments and Scrum best practices
Collaborate with tech leads, devs and testers and act as a servant leader for product groups
Managed CAB and enforced Office SaaS security compliance for 250k users and 350 machines

Confidential - Seattle, WA

Technical Program Manager / Scrum Master

Responsibilities:

Coached 2 teams as a Scrum Master to maximize team productivity by removing blockers
Managed the review program of all Kindle products from production to executive level personnel delivery
Collaborated closely with Developers, Test Leads, QA, Directors, and PMs to release software builds
Utilized Waterfall SDLC to integrate independent platforms and manage B2B operations
Implemented new tools and UI features using Agile Scrum into the Bing shopping platform
Managed and provided SME support to over 10k Bing shopping accounts within SLA
Managed projects using Agile and Waterfall methodologies to integrate new features on MSN
Provided SME counseling and optimization solutions to over 1000s of clients and internal users