Workday Hris Lead/manager Resume
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SUMMARY:
- Technical Leader and Trusted Advisor to decision makers of Human Resources organizations, with an impeccable record of managing projects, providing technical guidance, and implementing high - impact initiatives that optimize performance and maximize corporate value.
- Technology Architect leverages knowledge of information technology support, management, analysis, and consulting to form innovative solutions to operational challenges. Relationship Manager recognized for collaboration with internal and external client’s senior management and third-party vendors
PROFESSIONAL EXPERIENCE:
Workday HRIS Lead/Manager
Confidential
Responsibilities:
- Responsible for Workday configuration (HCM, BP, Absence, Time Tracking, Business Process, absence, Time Tracking, security)
- Workday System administrator. Manage team of 15 Workday business analysts/consultants/temps.
- Determine staffing requirements for Workday Support Model.
- Provide direction, counsel team on how to handle workday transaction/project/case issues.
- Participate in Workday implementation/acquisitions projects by performing business requirement gathering, business process review, leading others through SIT/UAT.
- Manage Learning and Development project work (train L&D team on Workday functionality to ensure accurate creation of Workday guides/captivate videos to support new Workday users).
- Analyze and ensure data integrity using effective audit tools and practices.
- Effectively manage relationships with vendors, participate in vendor selection program, review contracts/SOW. Coordinate and report system issues to Workday.
- Organize Workday update processes (review functional enhancements, create test cases, execute test cases/review test case results, communicating with stakeholders, etc.).
- Participate in the application change control process. Review/approve solution design, monitor testing, provide approval for configuration/projects moving into production.
- Serves as the subject matter expert and primary point of contact for employees, management and People Services staff regarding all HRIS issues.
- Partner with IT to identify and resolve technical issues impacting People Services data integration
- Attend weekly change management meetings.
Workday HCM Configuration Instructor
Confidential
Responsibilities:
- Teach both new and live customers Workday in a variety of roles to provide them with the expertise to deploy and support Workday.
- Teach onsite and Virtual Courses to customers - HCM fundamentals, Business Process, Time Tracking Configuration, HCM Transaction concepts (including security, compensation, business process, EIB loads, report writer and creation of custom fields).
- Conduct product demo’s, present to large groups of 20+ people using a variety of delivery methods.
- Build relationships with customers as well as across Workday teams to meet goals
- Perform workday product testing.
- Share HCM product knowledge and experience with workday customers/students to provide them with the tools to be a successfully Workday customer.
Senior PeopleSoft Business Analyst
Confidential
Responsibilities:
- Responsible for providing Global implementation services through requirements gathering, configuration, validation and testing for PeopleSoft 9.1 (to include Workday as well as 3rd party vendor integrations).
- Partner with entire project team and customer to deliver solution based on SOW.
- Analyze current state client systems, interface requirements, business processes and recommend automated solutions to improve efficiency.
- Lead requirement gathering workshops, create functional (FDD)/technical (TDD) documentation, test plan and test scripts including configuration guides.
- Responsible for PeopleSoft HR table setup, configuration and parameter table setup.
- Provide cross domain knowledge transfer sessions to support go live.
- Lead for BOUI implementation (technical and functional). Lead/perform Analyst Review of PS and BOUI functionality prior to UAT. Perform data mapping, integration and system testing.
- Lead formal hand-off meetings with the offshore Dev/QA teams. Create cutover tasks documents.
- Serve as subject matter expert, provide ongoing support to the offshore Dev/QA teams related to system requirements questions.
- Assist the PM in resolving open issues/action items in a timely manner.
- Review the client documents with the teams focusing on client configurations and/or customizations.
- Approve test scenarios and/or scripts from offshore QA for client specific customizations.
- Liaison between all functional/technical teams and vendors. Plan/execute user acceptance testing. Obtain all necessary approvals.
Sr Business Analyst/Kronos Project Manager
Confidential, Alpharetta, GA
Responsibilities:
- IT-Project Manager/Lead for multi-site Kronos implementation. Upgraded 1000 users from Timekeeper 5.2 to Timekeeper 6.1. Implemented Kronos 6.1 Timekeeper system for 1600 TKC 4.2 users. Resulting in improved workforce productivity.
- Responsible for identifying any project risks, facilitating daily meetings (design, configuration), communicating project gaps, risks. Managing resource and scheduling issues. Managed changes to the project scope and schedule. Articulate project vision, roadmap. Facilitate discussions with all technical/functional groups.
- Troubleshoots application and system interface issues and assists in identifying problems and finding solutions to problems through configuration modifications and programming updates
- Provided for multiple products (Accruals, Timekeeper, Security)
- IT and functional lead for all implementations (Hewitt Benefits, ACS Pension, Concur Global T&E, Kronos multi-site implementation). Liaison for all internal customer requests (reporting,, etc.).
PeopleSoft HRMS/Quality Assurance Consultant
Confidential, Alpharetta, GA
Responsibilities:
- Participated in requirements definition, SIT, Regression and UAT testing for McKesson’s Global PeopleSoft 8.9 ESS and MSS Self Service Portal implementation.
- Validated business requirements; ensured all requirements were clearly defined, measured and testable.
- Worked with developers throughout project lifecycle to ensure product quality. Contact for Global UAT.
- Worked amongst global teams to ensure teams understood test strategy for their country.
PeopleSoft HRMS Process Improvement/Enhancement Consultant
Confidential
Responsibilities:
- Gathered requirements on new PeopleSoft customizations virtually for hosted internal and external customers on releases 8, 8.3, 8.8 & 8.9). Specialized in Erecruit/Talent Acquisition ESS/MSS Portal customization scope work.
- Travel to customer site to perform demonstrations with sales deal team.
- Tested talent acquisition manager, candidate gateway functionality.
- Managed and tracked development progress (amongst virtual offshore teams).
- Managed the delivery of the enhancement work across projects. Provided post implementation support.
Senior PeopleSoft Functional/Technical Analyst
Confidential, Teaneck, NJ
Responsibilities:
- Provided hands-on Support, leadership and direction to internal HR and Payroll department for PeopleSoft production support, tax update, foundation table updates, data base refreshes,, report requests, system testing and security, Implementation/upgrade support.
- Security administrator for HR application. Managed and implemented tax updates process.
- Liaison between customer base, vendors, PeopleSoft/IBM services, Server tech groups and application development
- Developed materials, lead for Payroll users to increase skill and knowledge of system