PROFESSIONAL SUMMARY:

• A dynamic professional with 16 years of widespread experience in Design, Development, Implementation and Support in HCM, CRM and Financials applications.
• Instrumental in requirements analysis, design, development and testing of PeopleSoft applications; Possesses strong presentation, documentation skills and developed various functional and technical specs with Test Plans and Procedures.
• Key Techno - Functional Areas: HCM - Core HR, MSS, ESS, Benefits, Payroll, Absence Management, Time & Labor and Recruiting Solutions; PeopleSoft CRM - Sales, Call Center.
• Exposure to PeopleSoft Finance - Account Receivables (AR), Account Payables (AP) and General Ledger (GL).
• Expertise in PeopleSoft 9.2 applications with PeopleTools 8.4x/8.5x; Experience in Customization and bolt-on application development.
• Expert in PeopleCode, Application Engine, Component Interface, Tree Manager, Process Scheduler, Stylesheets, HTML, File Layout, Work Flow, AWE, PS Query, Data Mover and Integration Broker.
• Extensively created reports using PS Query, BI Publisher and SQR programs.
• Have strong experience in Fluid Interfaces, Creating work centers, Pivot Grids and Manager Dash boards.
• Have very strong experience in integrating PeopleSoft applications with third party systems using SOAP and REST services through Peoplesoft Integration Broker.
• Proficient in pagelets creation, Stylesheets and PeopleSoft security - Roles, Permission lists and row level security.
• Proficient in Data Conversions, File Interface, Customization, Report Writing, Testing, and Data Migration.
• Have strong knowledge in SQL and PL/SQL and T-SQL.
• Have worked in PeopleSoft Update Manager (PUM) development for Payroll as part of the PeopleSoft Product Development at Oracle.
• Have excellent analytical thinking, testing, troubleshooting, and error fixing skills; Played key role in delivering solutions with great quality and within stipulated timeframe.
• Involved in various Customer relationship engagements and business development activities; Expertise in Post-Implementation project/product support and enhancement, Fit/Gap and Impact Analysis.
• Additional focus areas are managing/mentoring team, global delivery model, co-ordination with customers and stakeholders.
• Exposure to Salesforce, Hadoop/Bigdata and Spark

FUNCTIONAL EXPERTISE:

Functional Analysis (Fit/Gap), Functional Design, Business Process Mapping, Functional Test Cases, Application Implementation/Upgrade/Maintenance, Business Process Architecture, Business Process Planning, Reengineering, Configuration, Management, Conversion, Training and Documentation.

TECHNICAL EXPERTISE:

ERP: PeopleSoft HCM - Core HR, PNA, Global Payroll and Absence Management, Benefits, Time and Labor and Recruiting (Candidate Gateway and Talent Acquisition manager).,PeopleSoft FSCM Accounts Payable, Accounts Receivable and General Ledger.

PeopleSoft CRM Cloud/Data: SalesForce, Force.com (Apex, VisualForce, Workflow, Validation Rules, Security, Reports & Dashboards); Sales, Marketing, Service/Call Center, FieldService. Hadoop, Spark

PeopleTools: PeopleTools (8.4x to 8.5x), Application Designer, PeopleCode, Application Engine, Component Interface, Workflows (AWE/AAF), Data Mover, PS Query, File Layout, Security, Fluid Interface, Application Messaging, Integration Broker and Exposure to Application & Process Scheduler Server Administration, Phire

Database: Oracle 11g/10g/9i, SQL Server 2000/2005, MS Access

Languages: Visual Basic, Delphi, JAVA, C++, ASP, HTML, Java Script, XML and REST.

Operating System: UNIX, Windows NT, Windows 2003

Tools: JIRA, PHIRE, ClearCase

PROFESSIONAL EXPERIENCE:

Confidential, Albany, NY

PeopleSoft Consultant - HCM, CRM and Finance

Responsibilities:

• Business Process understanding and requirements analysis; closely working with business analysts in transforming various Pension related requirements into technical solutions.
• Involved in Implementation PeopleSoft HCM modules including Core HR, Pension and Benefits and PeopleSoft CRM.
• Involved in the development and enhancement of the custom/bolt-on modules such as Member data and Enrollment, Employer Participation and Service Crediting.
• Involved in the Death Benefits business project development.
• Designing various application engine program to address the Pension Administration business project model in various areas viz., Death Benefits and Vesting.
• Batch process development using Application Engine program includes two year look back process, Post periodic process customizations, Service Crediting, Death Review & Death Processing and Notification generation for various work units
• Involved in design and development of Setup Payments process which is the core function to the Death Processing and Review module using PeopleSoft CRM Business Projects solutions, Integration Broker and Application Engine. This process starts with CRM Case creation and the subsequent process are triggered through PeopleSoft CRM Business Projects solutions.
• Developed NYSLRS Interactive Voice Response (IVR) system to address various needs of the pensioners and beneficiaries using Integration Broker/ Web Services including report generation using XML.
• Involved in business project development to track various Pension admin activities through PeopleSoft CRM Support/Helpdesk Case Management system; This involves development of highly complex application engine programs and synchronous web services using which the CRM application creates necessary pension and custom data into HCM system.
• Involved in design and development of Core Solutions which includes task and notification generation that can be utilized by various work units using application packages.
• Extensively involved in developing web services using which the HCM, CRM and Financial applications communicates; The handler program updates various data through Component Interfaces and perform calculations through application engine programs.
• Addressing various issues reported during testing and involved in enhancements on various functions.

Environment: PeopleSoft HCM 9.2, CRM 9.2 and FSCM 9.2, PeopleTools 8.53, Oracle, Benefits, Pension, CRM Helpdesk and Support, PeopleSoft Financials - GL, Application Designer, PS Query, XML/BI Publisher, Component Interface, Application Messaging, Integration Broker, Application Engine and Data Mover.

Confidential, Miami, FL

PeopleSoft HCM Consultant

Responsibilities:

• Business Process understanding and requirements analysis; closely working with functional analysts in transforming various functional requirements into technical solutions.
• As a PeopleSoft HCM Techno Functional Consultant, involved in Implementation PeopleSoft HCM modules including Recruiting(TAM/CG), Core HR (Workforce Administration), Base Benefits, Benefits Administration, Absence Management and North American Payroll (NA Payroll).
• Involved in development of Payroll data conversion program using Application Engine and CI (Additional Pay Data, General Deduction Data, Employee Payroll and Direct Deposit Data, Employee Tax Data, Tax Distribution Data and Absence) for Vistana Employees.
• Developed a custom component to maintain the Absences detail from legacy system with mapping to the element pin code and utilize that as a Positive input for payroll processing.
• Developed Payroll Comparison Utility (Loads PeopleSoft Payroll balance data into Custom Tables) to compare PeopleSoft HCM9.2 data with legacy system.
• Involved in development of an Application Engine process for Workers Compensation Report, to send Vistana Garnishments to SAP interface.
• Have Strong Functional Understanding of NA payroll configuration and Payroll processes; Developed and modified interfaces and reports in NA payroll.
• Created BI Publisher and SQR Reports in NA Payroll.
• Created XML/BI Publisher Report for Total ERS deductions by Benefit Plan Type. Also, involved in development of new XML/BI Publisher reports to send information to applicants through send correspondence.
• Involved in few customizations related to benefit enrollment and addressing production issues.
• Involved in development of notification to new hires when the enrollment is not happening on time.
• Schwab File Interface - Generating files with the employee demographic and payroll data pertaining to the 401K plans to share it with Charles Schwab biweekly manner.
• Configured and customized the candidate gateway careers to filter the job openings specific to the different sites.
• Integrated PeopleSoft Recruiting System with Broad Bean Job Board (Created Data mappings, Pages for Boradbean Location mapping and Industry Mapping, Nodes, Messages, Service, Service operations and Application Packages, PeopleCode) for the EXPPORT, ADVERTCHECK and DELETE Web service methods.
• Integrated PeopleSoft Recruiting system with Gallup for Pre-Employment check. The project involves development of vendor XML mapping and PeopleSoft Integration broker configuration for the various vendor transaction (Service, Service Operations, Messages, Nodes configuration, Vendor Setup mapping with Nodes and Handlers using Application packages). The Vendor XML mapping is a generalized solution to generate outbound SOAP/XML messages to any vendor and process the inbound SOAP/XML messages.
• Cornerstone File Interface development to integrate PeopleSoft system with a centralized learning management Cornerstone on Demand (CSOD). The purpose of this interface to CSOD is to transmit employee demographic information and organizational unit/hierarchy data from PeopleSoft for upload to CSOD’s system.
• Working closely with business team/users on upcoming enhancements related to TAM and various interfaces.
• Integration of Time and Labor legacy system with PeopleSoft through Interface and Integration Broker.
• Participated in Time and Labor module implementation proposal.
• Worked on a proposal with business and admin teams to upgrade the tools 8.55 and fluid solutions.
• Resolved issues as part of the support and followed the SLAs to fix the issues.
• Preparation of Technical Design and Unit Testing Documents.

Environment: PeopleSoft HCM 9.2, PeopleTools 8.53, Oracle, Benefits, Payroll, Recruiting Solutions/TAM, Application Designer, PS Query, BI Publisher, Component Interface, Application Messaging, Integration Broker, Application Engine and Data Mover.

Confidential, Edison, NJ

Programmer Analyst

Responsibilities:

• Creating 360-degree view of helpdesk ticketing.
• Providing solutions based on the earlier incidents and capturing all possible in the product with appropriate identification index/tagging.
• Improvising the workflow and alerts to respective individuals or person of interest.
• Improvements on Manager Self-Service (MSS) and Employee Self-Service (ESS).
• Integration of the product with other product or legacy system to pull out necessary HR information.

Confidential, Pleasanton, CA

Principal Applications Engineer/Individual Contributor

Responsibilities:

• PeopleSoft HCM 9.2 - Global Payroll and Absence Management, Time & Labor - New Development
• Involved in architecting and development of new features identified by strategy team.
• Developed and delivered Self-Service Reporting Framework using PS Query, PeopleTools, FTP and BI Publisher as part of HCM Shared Components.
• Involved in Implementation of Element Copy feature using Component Interface which is a generalized solution driven by configuration for Payroll and Absence Management.
• Involved in Design and Development of Professional Tax Framework.
• Involved in Design and Development of Payroll Simulation (similar to Paycheck Modeler in PNA) in Classic and Fluid mode.
• Design discussion on Time Sheet and Payroll Simulation using Fluid (NUI) mode.
• Involved in development of Self-Service Tax declaration for various country extensions using Fluid.
• PeopleSoft HCM 9.0/9.1/9.2 - Support Development
• Identify Gap and enhance the JAPAC Global Payroll and Absence Management product.
• Implementing Legislative or Regulative changes using Rules, Non-Rules, and Managed Objects and XMLP & SQR reports.
• Incident handling and technical/functional support.
• Packaging of fixes to help release engineering team.
• Design and Development of POCs.
• Training resources on various payroll related topic viz. retro, off-cycle.
• Incident handling in benefits, Time and Labor, Payroll and Absence Management interfacing with Global Payroll.
• Base Benefits Enhancements - legislative or regulative requirements for country extensions.
• PeopleSoft Global Payroll and Absence Management for France - DSN Phase3
• Involved in Beta implementation of GP France - DSN Phase 3.
• Enhancement of Application Framework and Data Types with versioning.
• Replacing old DUCS configuration with new OPS configuration; Data conversion from DUCS to OPS.
• Configuration of DSN Phase3 requirements using Application Framework (AF).
• PeopleSoft Update Manager (PUM) - Global Payroll
• Involved in PeopleSoft Update Manager (PUM) development for Global Payroll and Absence Management, which significantly reduced the issues faced by the customers while applying patches in 9.2 releases.
• Involved in development of Non-Rules SQR report.

Environment: PeopleSoft HCM 9.0, 9.1 &9.2, PeopleTools 8.5x, Oracle, Benefits, Payroll, Recruiting Solutions/TAM, Application Designer, PS Query, BI Publisher, Component Interface, Application Messaging, Integration Broker, Application Engine and Data Mover.

Confidential, Baltimore, MD

Tech Lead/Sr.Technical Consultant

Responsibilities:

• Business Process understanding and Requirement Analysis; closely worked with functional analysts in delivering solutions and effort estimation on various enhancements.
• Post implementation Support and enhancement of core HR, Payroll and base Benefits module.
• Developed an Application Engine to load benefits and other payroll related into Pay sheets from external legacy system.
• Developed interface programs to load legacy payroll data into PeopleSoft Payroll centralized system to address various reporting needs.
• Modified/Created Approval workflow engine (AWE) rules to notify the changes in HR related data to various group.
• Enabled e-pay functionality for the employees to view their paychecks through PeopleSoft login.
• Post implementation Support and enhancement of Accounts Payable (AP), Accounts Receivable (AR) and General Ledger (GL) modules.
• Implementation of GL and Voucher interface integration, which imports data into the PeopleSoft Financial Application from CSV file received from various regions with ChartField and ComboEdit validations.
• Currency conversion enhancement on vouchers.
• Resolving performance issues in SQR reports and PS Query.
• Developed custom components to address various needs of maintaining data from external systems into PeopleSoft through interface and integrations.
• Created XMLP reports to replace some of the SQR reports.

Environment: PeopleTools 8.5x, Oracle, PeopleSoft HCM 9.1 with base Benefits, Payroll, PeopleSoft FSCM 9.1 with Accounts Payable, Accounts Receivables, General Ledger, Application Designer, PS Query, BI Publisher, Component Interface, Application Messaging, Integration Broker, Application Engine and Data Mover.

Confidential

Tech Lead/Sr.Technical Consultant

Responsibilities:

• PeopleSoft CRM Implementation
• Interacting with Business, Stake-holders & Functional Consultants and understanding the processes.
• Business Process understanding and Requirement Analysis.
• Functional spec finalization based on the technical feasibility assessment.
• Involved in development of a common functions using Application Packages and workflow, home pagelets and common toolbar.
• Design and development of custom/bolt-on modules viz., Place Child, Order Transfer, Warrants, Copy Primary Address and Parent Support, Family Group, Intake Wizard, Alerts, and Protection Application & Orders and Family Group, Intake Wizard, Alerts and Protection Application & Orders modules
• Importing and displaying historical data in 360-degree view custom section.
• Enabling security for various components using user profiles, roles and permissions; Field level and row-level security.
• Integration of Objective Content Management to maintain various files.
• Code review and testing documents preparation.
• PeopleSoft CRM - Post implementation Support and Enhancement
• Involved in development of consuming Domestic Violence Information Report information logged by Western Australia police through integration broker web-services. The activity involved creating service, service operations, messages, nodes configuration and handler to consume the web services and process the messages.
• Enhancing functional areas Intake Wizard, Protection Applications and Orders.
• Addressing various issues reported by the users.

Environment: PeopleTools 8.4x, SQL Server, PeopleSoft CRM 9.0, Application Designer, PS Query, BI Publisher, Component Interface, Application Messaging, Integration Broker, Application Engine and Data Mover.

Confidential, Pittsburgh, PA

Tech Lead/Solution Architect

Responsibilities:

• Product Fitment Analysis - SAP Vs PeopleSoft - Sales & Marketing Modules
• Identify the high level functional areas in the area of sales leads, opportunities, marketing campaigns and audiences in PeopleSoft CRM.
• Evaluation of customer requirements and fit-gap analysis.
• Effort estimation on customization and product fitment.
• Assisting the team in deriving package evaluation report in PeopleSoft CRM.
• Helping SAP CRM team in identifying the functional areas.

Environment: PeopleSoft CRM 9.0 Helpdesk & Marketing, PeopleTools 8.45, Oracle 9i.

Confidential, Secaucus, NJ

Tech Lead

Responsibilities:

• Business Requirements Gathering, Process understanding and Requirement Analysis.
• Business Analysis and Design to re-implement or integrate an existing legacy ticketing system into PeopleSoft Helpdesk system.
• Maintaining and supporting integration of external java system to create case in PeopleSoft CRM application through Integration Broker using Web Service over Component Interface.
• Provide technical solution in the area of interfacing and performance monitoring.
• Effort estimation and implementation of change requests/enhancements.
• Point of Contact for the Project deliverables and related issues with the Customer; Code/Peer Review.

Environment: PeopleTools 8.4x, Oracle, PeopleSoft CRM8.8, Application Designer, PS Query, BI Publisher, Component Interface, Application Messaging, Integration Broker, Application Engine and Data Mover.

Confidential, Portland, OR

Sr. Software Engineer

Responsibilities:

• Business Requirements Gathering, Process understanding and Requirement Analysis.
• Design and implementation of enhancement requests for custom modules.
• Handled product customization, application/ production support and bug fixing and testing.
• Addressing ERMS relate issues.
• Design and Development of creating case from ERMS Inbound email.
• Integration of external CMS interface with PeopleSoft CRM through Integration Broker using web service. The activity involved creating Messages, Nodes and PeopleCode to process the messages.
• Preparation of the Technical Design and Solution Documents.
• Attending meetings with various teams involving application support & enhancements and testing.
• Involved in implementation of Call Center Self-Service Support module.
• Tools Upgrade from V Supporting impacted areas of CRM Application.
• Impact Analysis, Fixing issues related to ERMS, Verity Search and other customization areas.

Environment: PeopleTools 8.4x, Oracle, PeopleSoft CRM8.8 Support, Application Designer, PS Query, BI Publisher, Component Interface, Application Messaging, Integration Broker, Application Engine, Variety Search and Data Mover.