SUMMARY

• Have over 12 years of experience in IT worked on PeopleSoft & Workday ERP. Experienced on Implementation, Support, Upgrade, Customization and Testing as Senior Business Analyst and providing extensive support in leading projects for different clients from US, UK, APAC and Europe.
• Have an extensive experience in Requirement Analysis, Design, Development, Customization and Implementation of ERP PeopleSoft applications. Proficient in analyzing and translating business requirements to technical specifications.
• Experience as Functional Lead Consultant & Functional Test Lead as well. Certified by Oracle as a HCM Functional Consultant on PeopleSoft.
• Experience in Agile methodology and complete gone through of Software Development and Testing Life Cycles. Familiar with Business Analysis tool - JIRA.
• Have extensively worked on PeopleSoft HRMS 8.9, 9.1 (People Tools 8.52) and 9.2 (People Tools 8.53) Core HR, Position Management, Performance Management, PS HRMS Security, North America Payroll and Time & Labor in technical and functional aspects.
• Have experience on ERP Workday Cloud HCM as a Business Analyst, Implementation & Integration Consultant.
• Familiar with Workday EIB, Core Connector & Workday Studio.
• Profound experience on Workday Report writer, configurations, business processes, end to end testing.
• Currently working in US on H1B Work Permit since 25 September 2019.

PROFESSIONAL EXPERIENCE

Workday HCM Integration Consultant

Confidential, Tampa, Florida

Responsibilities:

• Autonomously manage Tier 1 configuration items from start to finish including business process updates, help text updates and minor system changes
• Develop functional specifications, review existing Time Tracking & Absence modules, recommend solutions to enhance/ improve current implementation of absence management in Workday.
• Configure Workday HCM, Time Tracking and Absence business processes including validation rules, calculated fields and other components.
• Calculated fields in reporting, business processes, integrations, and other areas within Workday.
• Responsible for security groups like User based security groups and Role based security groups.
• Experience in Workday HCM Integrations like EIB, Cloud Connect, Core Connecter, Core HRMS with understanding in the Business Process Flows, Case Tools, Business Analysis, and transforming them into Workday designs.
• Day to day support of Workday HCM, Security, Compensation, and Reporting issues.
• Demonstrated expertise in Human Capital Management (HCM) business process analysis, mapping solutions to these processes, and determining best approaches based upon leading and emerging business practices.
• HRIS Post Implementation Support for Workday HCM Suite. Mainly Business process, Compensation, security, and Daily maintenance of key data points between two HCM applications through direct data inputs and mass data loads.
• Good Knowledge on modifying programs using XSLT and HTML programming tools like Oxygen and Exchanger XML Editor.
• Designed and built both inbound and outbound EIB integrations in various segments of Workday system and worked with Core Connector, Cloud Connector, Report Designer, Workday Studio, Data Conversions loads, XML, XSLT, SOAP, and REST web services.
• Generated and developed Custom Reports and Advanced Reports as needed by business.

Workday HCM Consultant

Confidential

Responsibilities:

• Involved in implementation of workday HCM for various HR Business Processes such as Time Tracking, Benefits, Absence Management, Payroll and Compensation.
• Assisting in data migrations from PeopleSoft HCM to Workday and delivered data mapping and transformation documents.
• Analyzed complex sets of data to identify quality issues and proactively initiated steps for improvement
• Coordinated and supervised the daily activities of the Workday HR System and act as primary point of contact to monitor and triage production issues
• Analyzed client's HR/Payroll business needs through client working sessions and supported development of new business processes and a future state design.
• Served as a Workday Report Writer and created custom integrations with third party applications using Enterprise Interface Builder (EIB) and Workday Cloud Connect.
• Worked on various enhancements related to EIB Integrations, Core Connectors, CCB, and Custom Reports.
• Created new integration to pull the new hires information using Core Connector Worker and Document Transformation which uses connector integrations XML Output as its data source input.
• Integrations are developed using the web services like XSLT, SOAP, WSDL, XML on the Workday cloud platform
• Interacted and Coordinated effectively with the HR and Payroll teams to ensure curvature is leveraging the full capabilities of Workday.
• Worked on Reports to create custom reports using Workday Report Writer to meet the business needs of HR and Payroll application report consumer groups.
• Created commission plans and one-time payment plans and developed compensation reports and statements.
• Developed simple and secure integrations using Workday Enterprise Interface Builder (EIB).
• Participated in the meetings with business process owners, SME (subject matter experts), and Security Audit team for requirements gathering and verification stage.
• Handled company acquisition comprising- fit-gap analysis, required configuration, testing and facilitating data load via EIB
• Experience in Data Conversion and Testing Process Meetings for both HCM and Payroll
• Created compensation eligibility rules based on management levels, job profile, and job family and create calculated fields for Custom Reports to ensure required report delivery
• Worked on reports that extract Workday data and manipulate the data in other formats for various needs.
• Configured workday system to meet client unique business requirements. Also developed test scripts for other outside systems that interface with Workday.
• Supported existing integration and building new integration based on the client requirements.

Workday Tester

Confidential

Responsibilities:

• Working with HRIT and HRIS teams to understand the platform tools and technology, understand data sources and WORKDAY application portfolio.
• Created user stories in Jira with well-defined descriptions and acceptance criteria based on the business requirements document.
• Worked on various modules such as Core HR, Benefits, Compensation, Time and Absence, Payroll, Recruiting and Talent.
• Working with Payroll functional team for integrations like Direct Deposit, Severance Pay, 401K and etc.
• Working with Benefits functional team for medical, dental and vision benefits integrations.
• Working with Kronos team for integrations like Timekeeper and Scheduler.
• Validating the non-time off hours from Kronos into Workday as Payroll inputs Time and Attendance by using TimeKeeper.
• Validating approved PTO and personal hours taken from Kronos into Workday.
• Using Atlassian JIRA for User Story management, wrote Sub-tasks for QA work items, wrote test cases for test scenarios based on Acceptance Criteria as defined in JIRA.
• Performed Integration testing, Acceptance testing of Workday application after Web-services confirmation, performed data validation and data migration testing of users from Peoplesoft.
• Actively participated in Agile standup meetings every day and attending Sprint planning & Retro meetings with team.
• Create test data for the integrations and launching the integrations manually from workday
• Working with different file formats (HIPPA, .dat, .xml, .txt and tab delimited) for different Integrations.
• Logging Defects in JIRA whenever any testing scenarios are not met according to the expected results, participated in defect triage meetings with HR IT team, QA management and updated on defect status daily.
• Comparing Peoplesoft to Workday migration data.
• Pre validation of EIB templates with data extracted from Peoplesoft and legacy systems.
• Created advanced reports with calculated fields.

Functional Consultant, PeopleSoft Time and Labor

Confidential

Responsibilities:

• Reviewing the requirements gathered by the Onsite counterpart and checking the feasibility as a product expert. Identifying the ‘Gaps’ and recommending the client with proper solutions to meet the requirement.
• Worked on Functional Design, ‘Walk through’ to the development team as well System Test team to facilitate the technical design and coding as well as SIT test cases drafting.
• Initiating the Time and Labor build by completing the Set up/Configurations as required.
• In addition to the entire basic set up required for Time and Labor, configured the Template built rules, ‘Compensatory Time Plans’, integration of Time Collection Devices, Absence Management and Global Payroll with Time and Labor system.
• Have done ‘Proof of Concept’ to the client regarding the delivered product functioning as well as the ‘customization’ approaches while providing the solution to the some requirements. Notable in this regard are TL Light version, Compensatory Time Off Admin TRCs, Comp Time accrual post ‘approval’ by the manager, Day Light Savings time delivered functionality ‘gaps’ addressed via some ‘reports’ and ‘work around’ etc.
• Developed the DST Audit Queries via Query Manager to help the country SME to audit the time impacted when reported over DST change windows for different time zones used.
• Holding discussions with the entire functional team while arriving at a solution for any requirement by considering the end-to-impact of the solution and arriving at the best one.
• Providing clarifications to the application development team regarding the custom rules to be written bridging between SME and development team.
• Provided functional specifications with respect to Time and Labor security as per FD Global policies and input the ‘FD Security’ team with the same for configuring Roles and User Profiles.
• Reviewing the SIT test cases written by System Test team and providing inputs to them regarding the coverage, corrections etc. and finally providing the ‘approval’ on behalf of functional team.
• Drafted ‘Time and Labor Configuration’ documents for each of the countries the Time and Labor application is rolled out.
• Drafted the ‘Rules Inventory’ for each of the countries. Rule inventory is a platform where the functional specifications with respect to each and every business rule is maintained. This is referred to by all stake holders.
• Prepared the ‘Migration Checklist’ to ensure the build items get migrated from development environments to test or Production environments without any gaps.
• Prepared the user manuals for various levels - ‘ESS’, ‘MSS’ and ‘HR Operations’ detailing the tasks related to HR, Time and Labor, Absence & Payroll.
• Involved in training the end-users of various levels - employees, managers and HR Operations on tasks related to them with respect to Time and Labor.
• Monitored, facilitated and supported the UAT activities for couple of countries implemented.
• Done the Go-live preparation activities such as collecting the end user data (to be enrolled into the system) from the respective country SME, formatted them to mass upload tools, u-loading the data into the system. Validating the system readiness reviewing the build migration as well as uploaded data before go-live.
• Post go-live support offered by fixing the issues encountered participating in calls till warranty support time lines and equipping the users with skill of how to handle system.

Business Analyst PeopleSoft Time and Labor

Confidential

Responsibilities:

• Since this was a post implementation, was working with business and elicit the change requirements or enhancements if any out of functionalities or reports or analytics.
• Involved in end to end SDLC - Requirements Gathering from business teams, documenting the same, working on Functional Design, Driving the technical team regarding the code changes to be done, walkthrough to the SIT team, performing UAT on behalf of business and providing BA Sign Off.
• Worked on design for customizations like enabling the ‘Helpdesk’ hyperlink from Time Sheet page via ESS that would help the users to raise queries with ‘Help Desk’ for any time related queries.
• Co-ordinated with technical team in writing the custom SQL (rules) for special holiday scenarios, Compensation time accruals etc.
• Presenting the status to the business team onsite on a day to day basis bridging between technical team and program management.
• Providing the weekly status to the Program Management regarding the usability of Tl system by the BPO users in Philippines.
• Prepared the User Manuals role wise for Employees, Managers and HR Operations.
• Provided the user trainings to the roles mentioned via Tandberg.
• Provided checklist of items for management of TL system and ensuring the payroll process to go smooth.
• Set up Schedules and Shifts using a custom process for the business users in Production environment until the concerned HR people were trained to use the system efficiently.

PeopleSoft QA Lead

Confidential

Responsibilities:

• Analyzing the Business Documents and deriving the effective possible QA Scenarios out of them.
• Drafting detailed QA Scripts for the scenarios derived.
• Organizing trainings on business processes flow of various customizations and logics.
• Being part of BRD walkthroughs accompanying my team members and discussing the functionality with concerned Business Analysts.
• Reviewing the QA Scenarios and QA Scripts of my team members and advising them for changes to be made if any.
• Giving the QA drafts of scenarios as well as scripts to concerned Business Analysts for sign off.
• Helping my team members to overcome any issues during QA Execution like hinting them of process flows and data set up.
• Tracking the QA team status on tools like HPQC/Maestro and pulling out reports as and when required.
• Reporting the status of QA Execution to the client via Conference call on a daily basis and discussing regarding gaps in QA Execution if any.
• Updating the Project Delivery Team regarding the QA status on a weekly basis.

Functional Consultant

Confidential

Responsibilities:

• Performing the Admin Tasks of Core HR.
• Checking up the Security accesses given to the employees when they are unable to access certain pages of WFA and resolving the issues.
• Set up different Organizations. Locations, Jobs, Hierarchies (Org and Supervisor), Holiday Schedules etc.
• Set up the Name, Address Formats on the Personal Data pages for various locations of Zensar across the Globe.
• Set Up additional Absence Elements as per the changed requirements of the organization.
• Issue resolutions in the Absences and PTO Accruals.
• Generating the PS Query reports pulling up the employee information across various centers of Zensar for the purpose of Top level Management.
• Worked on Base Benefits support activities for the employees.
• Worked on Request for Proposals supporting Oracle EBS Delivery team.

Business Analyst

Confidential

Responsibilities:

• Worked through all the phases of SDLC for the Upgrade.
• Worked on upgrade of Core HR, NA payroll & Time and Labor modules.
• Preparing fit gap analysis and functional design documents.
• Discussing with Technical Consultants in drawing out the Technical Specifications as per Fit-Gap.
• Worked on ad hoc report generation as per the specific Customer requirements.
• Made some Customizations in the 9.1 related to HR such as Address validation, Appearance of the Position title on Select employee page of the MSS, Some field label changes etc.
• Setting up Overtime Earning Codes for CA employees to ensure them pay at a double rate than the normal.
• Setting up Additional Earnings code and a corresponding Payback code in NA payroll.
• Reviewed the Test Cases on NA Payroll, Time and Labor & Core HR modules.
• Monitored the UA Testing for HR, NA payroll & Time and Labor modules.
• Analysis, preparing the estimate, Functional Testing, supporting the UAT testing and final sign off of the Production migration of the upgrade development from the client.
• Provide functional support, guidance and advice for identified system problem reports and change requests as per guidelines and processes.
• Responsible for ensuring all reported production issues are resolved in a timely manner and the applications in production are available to the users.
• And also monitored System Integration Testing as well as Regression Testing for the same.
• Discussing the issues with QA team and accordingly coordinating with Development team to resolve the issues encountered during SIT.
• Analyzing the requirements of the Clients, mapping them to delivered functionalities of PeopleSoft and also deriving brief solutions which involved customizations.
• Prepared various Proof of Concepts required for Client Presentations.
• Prepared the UA Test Cases on various HRMS modules for using it in projects.

PeopleSoft HRIS Analyst

Confidential

Responsibilities:

• As a part of the team involved in PeopleSoft Support project.
• Worked extensively on Job data issues like effective dates, wrong hiring process and change compensations.
• Worked on Self Service Implementation and UA Testing.
• Create and/or Use Functional design documents to carry out technical design and Development.
• Supporting the Self-service module resolving the issues like approval notification related, direct reports set up and workflow configuration issues.
• Supporting the Performance module resolving the issues like Transfer, Resetting, canceling and deleting the documents based on the requests from the Managers.
• Setup New country business implementation.
• Setup Tables like Salary Plans, Salary Grades, Job Codes, Department, Absences, Vendors, and Holiday Schedules.
• Worked on Tree Manager Re-Organization structure.
• Creating New Departments and assign to Tree Manager.
• Worked on Base Benefits and Benefits Administration support functions for NA region of employees.
• Setup User Security. Worked on Row Level Security.
• Design/modify reports in PS QUERY via Query Manager.
• Global Assignment issues like International Transfers, Assignments.
• Worked as NA Payroll Process Admin.
• HR Functionality testing of customizations & Upgrades.
• Involved in detailed UAT (User Acceptance Testing).
• Worked on the issues of Position Data Management and Job data Issues.
• Participated in Conference calls as a member of the team to improve and understanding of PeopleSoft issues, Processes, queries and capabilities.
• Involved in setting up the core tables for HR, Base benefits, Like Job code creation, Department Creation, Location Creation.
• Worked on Testing Projects, write Test Scripts, execute test cases.

HRIS Analyst

Confidential

Responsibilities:

• Detailed analysis of the requirements before moving through the Design phase of the SDLC.
• As apart of the Implementation team setting up the Performance Document Templates based on the Functional Specification documents sent by Core Implementation team.
• Made use of Content Catalogue, Business Objective pages and Profile Management application in designing the templates as well as documents.
• Building the online queries showing employees’ current status of performance contract, performance ratings and status of the performance contract within the performance management process.
• Feeding the rating scales of the appraisal process into the system.
• Customization in setting up the Approval process of the evaluation by the Alternate Manager in case of the Reports To manager’s response is delayed.
• Generating the documents for the Year End review, Mid Year Review, Performance Improvement Plan (Performance Development) purposes as per the policies of HSBC.
• Testing the functionalities effectively in non-production environment such as employee, manager and Admin task related.
• Write test cases for the functionalities involved and monitored the UA testing process.

Analyst

Confidential

Responsibilities:

• Performing the Admin Tasks of Performance Management.
• Admin tasks such as Transfer, Cancel & Delete of the Evaluation documents.
• Working on assignments such as Temporary & Global.
• Working on some client specific third party applications.
• Involved in Testing based on Work Force Admin enhancements.