Peoplesoft Functional / Ba / Production Support Resume
Lewisville, TX
PROFESSIONAL SUMMARY:
- Over 12 years of PeopleSoft Functional experience including Implementing, Upgrading and Supporting PeopleSoft Systems - HCM.
- Extensive experience in Business Analysis, Functional Testing, Training, Production support and database analysis.
- Over 9 years of experience in PeopleSoft HCM 8.X, 9.x on various HRMS modules with hands on experience on Core HR, Recruiting, VariableCompensation, NA Payroll, Payroll Interface, Time and Labor eCompensation, ESS & MSS.
- Good Knowledge on PeopleSoft 9.1 Financial modules like AP, GL.
- Experience in business analysis and execution of all steps in the system development lifecycle in conjunction with implementation of PeopleSoft or other system functionality
- Experienced working onPeople Tools 8.51, Query Tools, SQL
- Extensively worked with Security Administrator to implement security in various levels creating Roles Permission Lists, User Profiles, Portal Security, Definition Security, Query Security & Row level security
- Successfully adopt at multiple tasks in a high-pressured environment.
- Strong problem-solver who can design solutions and assist team with issues.
- Experienced professional with excellent analytical skills and superiorcommunication skills who is able to work independently and excel in a collaborative environment, with an aptitude for learning new systems and applications
- Experienced in onsite and offshore project model.
- Good interpersonal skills withleadership qualities
TECHNICAL SKILLS:
ENVIRONMENT: ERP Applications PeopleSoft 8.8/9.0/9.1 HRMS, Benefits Payroll, Time and LaborPeopleSoft technologies Application designer, Application Engine, Process scheduler, Process monitor, People code, People tools, SQR
RDBMS: Oracle9i Oracle 10gLanguages People code, SQL, PL/SQL
Operating Systems: Windows NT/2000/98, UNIX
Packages: MS Office, MS Word, MS Excel
Testing Tools: QTP, Quality Center.
Version Control Systems: STAT.
Reporting Tools: SQR, Crystal reports, PS Query, Oracle SQL Plus
PROFESSIONAL EXPERIENCE:
Confidential, Lewisville, TX
Peoplesoft Functional / BA / Production Support
Responsibilities:
- Working on gathering requirements on personal profile section of the employee self service application where employee can see the PTO hrs.
- Also gather requirement around manager self service functionality like manager can request the online check request for his employees.
- Setup earns codes and Deduction codes.
- PAF tool managers use the tool to request any sort of changes to the employees who directly report to them or indirectly report to them, like job change, manager change, Pay change, etc. It works according to the workflow for approvals. Once the HR approves then it is loaded into PeopleSoft.
- Working with Kronos.
- Working on Vacation benefits plan.
- Working on Tax updates.
- Gathering requirements in interface between Kronos and PeopleSoft Payroll.
- Gathering requirements for interface between Kronos and PeopleSoft Benefits.
- Gathering requirements on different interfaces in PeopleSoft Payroll.
- Gathering requirement for some features in AP/GL.
- Preparing the Business requirement Documents and interacting with business users and translating the requirements to Technical designs for the IT team.
- Conducting meeting to get the approvals from Business users and Tech team.
- Discussing Pros and Cons of enhancements.
- User Acceptance Testing is done when ever required.
- Production support. Resolving issues related to Payroll, Kronos and Vacation accruals.
Confidential, Dallas, TX
Peoplesoft Functional Analyst
Responsibilities:
- Participated in developing HR, eCompensation and Payroll Test cases, Test cycles and overall tracking of all defects using Test Director.
- Analyzed expected result and actual results to determine the resolution required for test defects.
- Tracked defects using QC, assisted in other areas of the projects as needed. Executed manual test scripts forPeopleSoftHRMS applications and recorded actual result for analysis.
- Worked in a team responsible for testing the functionality of new and enhancement to on-line/batch objects inPeopleSoftto ensure the integrity of data before migration to production.
- Tested customized SQR Reports and PS queries created for end users.
- Assigned to track all QA deliverables and to update QA project schedules.
- Participated in peer review of test scripts.
- Coordinating the offshore team.
- Writing the test scenarios
Confidential, San Francisco, CA
PeopleSoft Functional Consultant
Responsibilities:
- Worked gathering requirements on personal profile section of the employee self service application where employee can be able to update their personal information - Name, Email and phone numbers and emergency contact.
- Also gather requirement around manager self service functionality like manager view setup, change/termination process setup, print/download/save functionality of the forms
- Helped the clients build the work flow matrix which identifies the groups or person receiving notification during approval process. PeopleSoft roles where used while identifying the person during approval chain. Functionality was added were managers or HRBP can approve or reject the request through emails.
- Worked on Global setup of the manager and employee self service based on the jobcodes, salary plan admin and grade for various countries. These also include their payroll currently setup and pre retirement or termination reimbursement criteria.
- Also built in the Admin desktop for the HR admin to query the database on error reports so that necessary actions can be taken. Admin could also maintain approval matrix or cancel the notification process.
- All of these requirements where entered in the matrix called as requirement traceability matrix which was built using modular approach and for identifying solutions for each requirements.
- Worked from a functional perspective on identifying the PeopleSoft gaps and providing solution to the module which would render the self service functionality.
- Worked on delivering new functionality to the PeopleSoft HR system from where the HRBP could be maintained by HR community. This requirement was for both US and global regions.
- Also gave solution for Peoplesoft stock admin where the share granted (RSU and NQ) where required to be maintained on a yearly basis based on the vesting schedule. The calculation logic was also derived online using strike price and estimated stock price at that point of time.
- Worked on variable compensation within the stock admin module for the benefit pay out on an annual basis.
- Worked on deriving the peoplesoft jobcode based on the commission and the Non-commission jobs and how the managers can pull up the information on the job search page for the self service application.
- Production support - Support Batch process, Interface program monitoring and fixing, 24x7 Support for Payroll and HCM team.
- Offshore/Onsite co-ordination
Confidential, Franklin, TN
PeopleSoft Business Analyst
Responsibilities:
- HSA - Health Systems Account Interface to Cigna - provided support in processing the bi-weekly interface file, reconciliation of payments, testing of new functionality and created process flow of the new design.
- Stock Single Client Feed (outbound) and Feedback Files (inbound) to Fidelity - provided support in end user business requirement meetings, collaborated with developers, Fidelity, System Team, in the documentation of new design, and testing of the new development.
- Tax Updates; provided planning and testing of Tax Update 10C Release 9, New Hire Program, and AZ new tax updates.
- Provided support for payroll issue resolution which included reversals, payback adjustments, off cycle processing, general ledger, payroll setup issues, and reciprocal taxation.
- Provided reconciliation queries for taxes, gathering requirements for census report and provided issue documentation.
Confidential, Houston, TX
Senior HRMS Functional Consultant
Responsibilities:
- Functional Consultantfor the upgradePeopleSoftHR, Benefits, Ben Admin,Compensation,Payroll, Talent Acquisition Manager and Candidate Gateway from v8.8 to v9.0
- Led the HRMS fit/ Confidential analysis, functional design sessions for version 9.0, and the review of existing business processes, workarounds and system modifications.
- Lead for Open Enrollment 2008.
- Defined and configured benefit programs, benefits plans, event & eligibility rules, and rate tables.
- Processed Event Maintenance and Open Enrollment schedules, troubleshot errors, researched job data and personal data in system to finalize events as theyaffected employee benefits
- Defined Earnings codes, Deduction codes, pay calendars.
- Responsible for Business Requirements gathering and defining specifications for system configuration.
- Responsible for all project documentation and archiving.
- Worked withdevelopers and users analyzing customizations in order toutilizedeliveredPeopleSoftfunctionally.
- Lead Reporting effort to rewrite exiting reports to meet new user requirements. Worked with developers and users analyzing data.
- Developed test scripts and lead user and integration testing.
Confidential, San Antonio, TX
Functional Consultant
Responsibilities:
- Assisted with v8.3 to v8.9PeopleSoftupgrade (Human Resources, NA Payroll, Time and Labor, ePerformance, Employee Self Service, Manager Self Service)
- Trained key business users on HR and Time and Labor v8.9 functionality
- Analyzed compare reports to determine which customizations should be carried forward
- Created Fit Confidential documents based on new v8.9 Time and Labor functionality and business needs
- Created functional design documents based on new Time and Labor customizations
- Helped business users remove v8.3 Time and Labor customizations based on new v8.9 functionality
- Created test conditions and test cases based on delivered v8.9 functionality and new customizations
- Assisted business users with setting up security
- Managed change control process
- Performed query analysis based on new v8.9 table structure
- Lead system integration testing for client
Environment: PeopleSoft HRMS 8.3, 8.9
Confidential, Cincinnati, OH
PeopleSoft HRMS 8.8 Peoplesoft Tester
Responsibilities:
- QA Analyst on thePeopleSoft Payroll Process Improvement project on HCM suite version 8.8 and Core HRMS.
- Modules tested included Payroll processing, Retroactive Payroll, Direct Deposit, Time & Attendance, and Payroll Setup data validations.
- Analyzed requirements to develop manual test scripts. Participated in Project meetings for requirements walk-through, scheduling, progress meetings and general test planning and strategy for the HRMS processes in PS 8.8. Developed Test scripts for additional processes in PS Payroll such as paysheet creation, payroll calculation and payroll confirmation.
- Verified expected results with super users. Responsible for testing various customized Business Processes, Reports and Interfaces.
- Executed manual scripts for regression test ofPeopleSoftpayroll setup tables such as direct deposit setup, union dues setup and general deduction setup. Wrote test scripts for the PS payroll 8.8 to include the new navigations not in 8.3.
- Conducted UAT for Payroll users, providing Test scripts and ensuring that projects were successfully migrated to Production by running data count script and reconciled reports Utilized PS Query and SQL Plus to generate test data and auditing reports during test validations.
- Used Test Director to log in defects record defects severity and status such as new, open, fixed, custom bugs, delivered bugs, andPeopleSoftissues, etc.
- Worked with end users in UAT by providing guidance where necessary to ensure the correct execution of test scripts Researched testing errors and worked closely with Developers and Functional Analyst on resolution and documented all defects in detail with attachments.
Environment: PeopleSoft HRMS 8.8, PeopleTools 8.45, SQL Server 2000
Confidential, NJ
Peoplesoft QA Tester
Responsibilities:
- Participated in developing HR and Payroll Test cases, Test cycles and overall tracking of all defects using Test Director.
- Analyzed expected result and actual results to determine the resolution required for test defects.
- Tracked defects using Mercury Test Director, assisted in other areas of the projects as needed. Executed manual test scripts forPeopleSoftHRMS applications and recorded actual result for analysis.
- Worked in a team responsible for testing the functionality of new and enhancement to on-line/batch objects inPeopleSoftto ensure the integrity of data before migration to production.
- Tested customized SQR Reports and PS queries created for end users.
- Assigned to track all QA deliverables and to update QA project schedules.
- Participated in peer review of test scripts.
Environment: PeopleSoft HRMS 8.8, People Tools 8.45, Windows XP Professional, Oracle 9i
Confidential, Huston, TX
PeopleSoft Business Analyst
Responsibilities:
- Training Business Users
- Interaction between user community and IT team.
- Involved in designing roles, Permission Lists mapping and mapping them for the resources based on their business functions.
- Benefits interface development
- Involved in Benefit and Payroll conversion
- Production support
- Participated in cross-functional initiatives and teams to drive process improvement changes
- Support Batch process, Interface program monitoring and fixing, and 24 x 7 Support for Payroll and HCM team.