SUMMARY:

• Senior applications specialist with a strong background in PeopleSoft HCM and Distribution /Financial systems/CRM. With proven twenty one years of software development which including seventeen plus years’ experience in PeopleSoft implementations, coupled with strong technical and functional skills, has made me a valuable member on several implementation teams.
• I am knowledgeable in the CRM, HRMS, Benefits and Payroll.
• I have had good exposure and hands - on experiences with PeopleSoft Manufacturing, Account Receivable, Account Payable, General Ledger, Project, Budget, PeopleSoft Order Management, Billing, Inventory and Purchasing modules.
• I have worked closely with end users in identifying functional and technical requirements, implementing solutions for PeopleSoft CRM, HCM and FSCM suits.
• I also have participated in several major upgrades: Human Resources/Benefit/Payroll 8.14, 8.4, 8.8, 9.0, 9.1 and 9.2 one tax upgrade/year end processing for Payroll and two PeopleSoft financial upgrade, one for General Ledger/Project/Budget and one for PeopleSoft financials upgrade.
• General Ledger, Account Payable, Account Receivable, Budget, Project Costing, Purchase Order and Asset Management.
• I also have hands-on experienced on installation and configuration for BEA Web Server 5.x, 6.x, 8.x, PeopleSoft Financial 8.4/88/9.1/9.2 , HRMS 8.3/8.8/9.1/9.2 , CRM 8.8 SP1, 9.0,9.1 and Portal 8.8/9.1 and Tool version 8.51/8.52/8.53/8.54 implementation.
• Functioning in the capacity of senior programmer analyst for numerous PeopleSoft implementations, I have coordinated with users and management to analyze, design, and deploy cutting-edge ERP packages.
• Utilizing my firm academic ties and experience, I am able to deliver state-of-the-art technologies to solve problems and challenges in a highly efficient manner.
• I am very familiar with PeopleTools, PeopleCode, Application Engine, Tree Manager, Import Manager, SQR, PS/Query, PS/nVision and tracing tools, Application Package, Integration Broker.
• I have been involved with several stages of the system life cycle, including defining business requirements, interviewing end users, development, Testing, conversion, end-user, MIS personnel, functional and technical documentation, production support.
• I have had exposure to manufacturing, chemical, shipping, Event Management Service and financial industries.

TECHNICAL SKILLS:

Operating Systems: HP/UX Version 10.20, HP3000 MPE/iX, Solaris, NT Workstation 4.0, NT 2000 Server, NT Server 4.0, MS DOS, Windows 95, 98, 2000, 2003, 2008

Languages: Peopletools; PeopleCode; SQR; PS/nVision ; Application package, Application Messaging/Integrate Broker; Application Engine; Business Interlink; Component Interface; SQL; PS/Query; HP Transact; HP COBOL; Pascal; Delphi 2.0; Visual Basic 4.0; VBA (Excel Marco); HP/PCL; SPS Systems (CRM); Acquire 3.5 (C.O.L.D. Technology); Microsoft Office 97, 2000; VPLUS Form; KSAM; Qedit; Suprtool 3.7; Omnidex

Databases: Oracle Version 7.3, 8.03, 8.17, 9.2; Microsoft SQL 6.0; Turbo Image

Software: PeopleSoft HCM (HR/Payroll/Benefit version 7.0, 7.5, 8.0, 8.8, 8.9, 9.1), PeopleSoft FSCM (GL/AP/PC/AM/PO/BI/ePro/AR/OM version 7.5, 8.4, 9.0, 9.1), PeopleSoft CRM (Call center/marketing 8.8, 9.0, 9.1), PeopleTools Versions 7, 7.5, 8.12, 8.16, 8.18, 8.41, 8.42, 8.44.,8.49,8.51

IT PROFESSIONAL EXPERIENCE:

Sr. Technical Specialist HCM & Financial

Confidential, PA

Responsibilities:

• Re-apply customization HR/Benefit/Payroll 9.2 upgrade
• Resolve issues for MFR (Manage for Result) migrate from EPM to HR 9.2
• Implement PeopleSoft HCM 9.2 eProfile
• Implement PeopleSoft HCM 9.2 eBenefit and fix Benefit Admin issues
• Implement PeopleSoft HCM 9.2 eRecruit
• Implement PeopleSoft HCM ESS/MSS 9.2
• Implement Company directory/Clean up Process
• Create a new RICEW component to update the position and HR data that related to inactive supervisor chain.
• Customized ePerformance Appraisal page to hide unwanted button and options from Manager and Employees view.
• Designed a Mod that allows user to effectively control the Checkpoint via configuration. If you want to allow user to have option to skip it or not.
• Customized ePerformance Section Item page to force user to select Due Date and Document Status for user specified sections.
• Re-apply customization AR/BILLING, GL, AP, PO, PC, AM for Financial 9.2 upgrade
• Modify Payment Predictor method, Banking reconciliation rules and ARUPDATE process.
• Extend PeopleSoft RICEW component to implement new functionality after upgrade.
• Designed and developed various audit reports.
• Using Oracle RICE component (AE) to implement the plus in configurable auto batch for daily/monthly/quarterly/year end process instead of acquire BMC's Control-M auto scheduling new software. This configurable auto batch process has saved user at least 3 hours from manually run daily.

Remote Support and implementation

Confidential, SFO, CA

Responsibilities:

• Implement RICEW components on eSupplier Modules
• Implement new custom AWE approval process for new customer
• Implement RICEW with custom process to check Grant/Contract/Billing/Project for expired fund
• Support UAT testing.

Sr. Technical Specialist

Confidential, Lyndhurst, NJ

Responsibilities:

• Implement EDI HIPAA 834 interface version 5010 for medical plan interface with Kaiser Permanente, UPMC Health Plan, Lovelace Health Plan, Coventry Health Care, BCBSKC and COBRA with Aetna.
• Interface from CIGNA to PeopleSoft with approved Evidence of Insurability
• Address PeopleSoft bi-weekly payroll issue
• Designed and Developed App Engine process to rollup orphan employee linked to inactive supervisors on a nightly basis.
• Customized MSS Terminate Employee page to provide option to manager to transfer direct reports of a selected employee to another manager before completing the termination.
• Extensively worked XMLP in created .rtf/word template which in-turn can be fed by custom data source to create custom XMLP report output.
• Customized delivered ePerformance XMLP reports (Annual Performance Review and Performance Objective)
• Customized Applicant 360 and Job 360 pages to Add Status Reason and Custom column where Recruiter need to mark verified before they were allowed to move to Manager Interview step.
• Worked Heavily with XML publisher. Created custom Applicant Rejection Letter, Interview Itinerary and Offer Letter to meet Clients needs.

Sr. PeopleSoft Security Specialist

Confidential, Willow Grove, PA

Responsibilities:

• Security related to PeopleSoft Financials 9.1 issues (GL / AP/ AR/ PO/ ePro/ INV/ PC/ EXP/ AM and custom bolt-on modules WIP - Working In Progress, CM - Cost Matching, EM - Equipment Management, OH - Overhead).
• Address PeopleSoft security risk identified in the latest IT controls Audit
• Clean-up User Profile, Roles and Permission list.
• Security design/setup improvements to facilitate Security administration.
• Confirm all security issues (SOD/SOX) from the audit are addressed.
• Recommend security standards, procedures and best practices for securing PS environments.
• Post Production Support and stabilization with break & fix for (GL/ AP/ AR/ PO/ ePro/ INV/ PC/ EXP/ AM and custom bolt-on modules WIP - Working In Progress, CM - Cost Matching, EM - Equipment Management, OH - Overhead).
• Working with functional lead to re-setup AWE for AP and expense modules.
• Fix the interface issue between custom billing and AR, Cost matching with Project costing which closing weekly with 1 million row per period.
• Fix the Canadian Payroll to GL interface (PAYGL01)
• Fix SQR/Query/Crystal report for AP/GL/INV/ePro and EXP.

Principal PeopleSoft Systems Analyst

Confidential, Germantown, MD

Responsibilities:

• Served as a key technical resource to re-implement PeopleSoft CRM call center/Case helpdesk workflow with component event and fix ERMS issue.
• Implement AWE, Worklist, Case Escalation, De-escalation, routing with for more than 5,000 call center users with average 10,000 cases per day.
• Setup New Business Unit/SetId and its related definition and security. Configuration the product related definition for Call Center, Field Service and case event history.
• Define security access to Field Service, Call Center base on user’s job function.
• Ensure the integration between PeopleSoft and Vantive/SAP OM/Billing/AR
• Implement Management Dashboard, My Dashboard and use JavaScript/Ajax to implement auto refresh.

Sr. PeopleSoft Technical Architect/Implementation Lead 05/2003 - 1/2011

Confidential, Shelton, CT

Responsibilities:

• Served as a technical lead for the implementation of a new custom module that combine the functionalities of the following PeopleSoft CRM modules:
• PeopleSoft CRM Call Center: Case/HR Helpdesk & Field Service
• PeopleSoft Order Capture: Add custom functionality
• PeopleSoft Marketing: Add custom marketing campaigns with email surveys
• Advised on security and authorization strategies for PeopleSoft CRM and Portal.
• Perform Oracle/PeopleSoft RICEW components (Reports-Integration-Conversion-Extension of functional).
• Introduce wallet concept in used case/agreement wallet/customer wallet.
• Make modification to case toolbar for the new custom module by creating and change the application package Peoplecode.
• Preparing technical specification and identify modifications necessary to ensure the customization works as designed with the new system.
• Eliminate bugs and completing various production-critical customizations prior to go-live, such as determine root cause and solutions to provide break fixes, specially, the performance issue for the current version CRM 8.8 and 8.8 SP1 and 9.0 and 9.1
• Creating test plan which including unit testing, integration testing, system testing.
• Production support: using Mercury TestDirector 7.6/8.0/10 to keep track of defect and maintain a project database of tests that cover all aspects of application’s functionality, collecting test results and analyzing the data and keep track of defects.
• Upgrade PeopleTools from 8.42 to 8.44.08 and CRM Application from 8.8 to 8.8 SP1
• Upgrade PeopleTools from 8.44 to 8.46.04 and from PeopleSoft 8.46.04 to 8.51.3
• Preparing fit and gap analysis and re-applied custom code and functionality for an upgrade from CRM 8.8 SP1 to CRM 9.0 (PeopltTools 8.49.04) and CRM 9.1 (PeopleTools 8.51)

PeopleSoft Sr. Security Engineering

Confidential, Houston, TX

Responsibilities:

• Install PeopleTools 8.41 FSCM (GL/AP/AR/Bill/PC/AM/INV/RM/) 8.4, Setup Application Server BEA/Tuxedo 6.5/Jolt 1.2 and WebLogic 6.1. Install Enterprise Portal 8.4. Install HCM 8.3 (HRMS/BEN/PAY) with PeopleTools 8.16/8.42 then upgrade it to 8.8 with PeopleTools 8.46. Install HR portal pack.
• Install Oracle8i 8.17 and upgrade this version release to Oracle9i 9.2.
• Using PeopleSoft Upgrade Assistant as a tool set to upgrade tool release from 8.4 to 8.41.09 and from 8.41.9 to 8.46
• Setup Single Sign on and content provider to link between FSCM (GL/AP/AR/Bill/PC/AM/INV) 8.4/8.8, HCM (HRMS/BEN/PAY/TL) 8.3/8.8 with Portal 8.4/8.8
• Implement Security with LDAP/Novell eDirectory and Netegrity SiteMinder for Portal one point entry for all PeopleSoft modules and all legacy system. Also implement a log for unauthorized user.

Principal PeopleSoft Consultants /Technical Lead

Confidential, New York, NY

Responsibilities:

• Recommend and implement the HRMS 8.3/Financial 8.4 PIA security, from Permission Lists, Role, User Profile to Row security and Object security.
• Analyze HRMS core objects for performance tuning opportunities.
• Participated and contributed detail technical and functional of PeopleSoft version 8.3 HRMS and Financial 8.4 information to knowledge base to train junior developers.
• Technical lead for a team of five developers, responsible for all technical aspect for the financial upgrade from 7.53 to PeopleSoft 8.4 models which are including General Ledger, Account Payable, Account Receivable, Budget, Project Costing, Purchase Order and Asset Management, preparing functional check list to help consultant teams build the prototype, reviewing and clean up all objects from DDDAUDIT, SYSAUDIT and performing analysis on the upgrade compare report for objects such as menus, menu groups, panel groups, panels, records and fields, PeopleCode and reviewing all custom batch processes such as SQR, AE, COBOL and prepare document for all nVision re-mapping.

Sr. Application Specialist

Confidential, Denver, ColoradoI

Responsibilities:

• Recommend, implement and modify of the existing in-house archive technologies which are including PS/AP, PS/AR, PS/AM, PS/GL and PS/HRMS suite.
• Recommended the PIA security design methodology for the new feature of PeopleSoft 8.x internet security.
• Responsible for the following modules: HR/Payroll/Benefits, General Ledger, Account Payable, and Budgets.
• Taxes update 01G, W2 year end processing, analyzing break fixes and determine technical solutions, including identifying alternatives and making recommendations.
• Year end processing for Account Payable 1099, fixing bug for open liability for account payable and investigating the un-balance in ledger.
• Using import manager to import budget data to PS/Budget.
• Served as an Applications Upgrade Specialist for a major PeopleSoft 7.58 Upgrade to 8.14: HR/Payroll/Benefits.
• Implemented PeopleSoft Object Security
• QA all Custom SQRs, QA all Custom and public PS/Query, elimination bugs and completing various production-critical customizations prior to go-live, such as determine root cause and solutions to provide break fixes, modify components, pages, PeopleCode, trace bugs and participated in update fix for PeopleSoft version 8.14
• Served as an Applications Specialist for a major General Ledger, Project, and Commitment Control. handled PeopleTools and PeopleCode customizations,
• Using SQRs for data conversion
• Creating test plan which including unit testing, integration testing, system testing.
• Creating numerous nVision reports, technical documentation
• Conducted end-user and MIS personnel
• Served as an Applications Upgrade Specialist for a major conversion from legacy system to PeopleSoft 8.0: HR, Payroll, Benefits and 8.0.
• Handling all the data conversion using file layout for PS/HR, PS/Benefit, and PS/. Perform PeopleSoft RICEW components (Reports-Interface-Conversion-Extension).
• Creating test plan which including unit testing, integration testing, system testing.
• Implemented PeopleSoft security.
• Quality Assurance for all SQRs, PS/Query.
• Customized payroll check to print micro line and signature.
• Working with user to setup Self-Service application for eBenefits, eCompensation and ePay.
• Served as an Applications Specialist for a major implementation of PeopleSoft Asset Management . My responsibilities were handling all technical and user documentation.

Sr. PeopleSoft Technical Analyst

Confidential, Parsippany, New Jersey

Responsibilities:

• Post production support for Order Management, Enterprise Prices, Supply Planning and Product Configurator. Purchasing, Billing, Inventory, Production Management.
• Perform interface analysis for the company’s legacy distribution system and PeopleSoft Receivables.
• Working with users to define new business process, security, chartfields, accounting calendars, interface with Saratoga sale system. Working with user to setup General Ledger, Payables, Project costing, Purchasing, Receivables, Billing, Inventory, Asset Management. Custom nVision and PS Queries.
• Server as key technical resource to implemented PeopleSoft RICEW component (Reports-Interface-conversion-Extension) to conversion from legacy system to PeopleSoft. Setup Security access and row level security. RICEW component include SQRs, Application Engine, Custom PeopleCode, custom interface process and conversion.

Project Lead

Confidential, Jersey City, New Jersey

Responsibilities:

• Served as Project Lead for an EDI payment system
• Implemented numerous systems for the shipping industry such as Off-hired Containers/Chassises Repairing System, Delivery Order/Work Order System, and Container/Chassises activity system.