PROFESSIONAL SUMMARY:

Strategic Project professional with more than fifteen (15) years of Project Management, Implementation, Process re - engineering, HRIS, Reporting, Finance experience. A results-focused leader, with the proven ability to proactively identify and resolve problems with creative and best practice solutions. Served in diverse roles in various industries including Healthcare, Manufacturing and Financial; both non-profit and profit organizations. Demonstrates capacity to understand all functional areas within a business and integrate innovative processes and systems within the organizational structure to ensure legal compliance and operational efficiency. Superior ability to plan effective business strategies, execute strategic objectives and effectuate change to significantly contribute to the efficiency, growth, and profitability of the organization.

STRENGTHS:

I am an articulate and self-motivated individual who can learn and adapt quickly to challenges. Additionally, I possess the following: effectively utilize my creativity and communication skills, work efficiently individually as well as in a team, have superior problem solving and analytical skills, exceptional organizational and planning skills, and strong work ethic.

COMPUTER SKILLS:

Workday HCM and Absence Management trained, PeopleSoft 9.2 HCM, PeopleTools, Application Designer, Kronos- WFC, WAT, Taleo, Visio, Clarify, SAP R/3, SAP 4.6, SQL Server, MS SQL Reporting, SQL Server Management Studio, Visual Basic, Cognos, Genesys,, ADP PCPayroll, ReportSmith, USG UltiPro Payroll, Confidential SourceWeb Payroll, Confidential SourceTime, BRIO-Hyperion, Tesseract, ProBusiness, Crystal Reports, Lawson Payroll- Confidential, TaxFactory, and ComplianceFactory, NetLearning-LMS, API Suite- (Payrollmation, HR Navigator, Applicants Navigator, ActiveStaffer, SecureAll, WorkFlow Agent, HRSTats, eLaborStats), Microsoft Office products (Access, Excel, PowerPoint, Word, Project 98), Microsoft Visual Studio.

PROFESSIONAL EXPERIENCE:

Confidential

Technology Services Lead - PeopleSoft HCM

Responsibilities:

• Serve as a project consultant for Oracle and PeopleSoft products in the role ofTechno-Functional Lead.
• Work with clients to foster best business practices, the appropriate use of automation to provide efficient, cost-effective administrative systems and a continual process improvement approach.
• Act as the intermediary to facilitate a clear understanding among all parties about business assumptions and requirements, design, technical, testing, and production migration requirements. Provide appropriate project or enhancement artifacts as requested.
• Partner with internal business owners, technical team members, and senior management to assist and support the design, development, and implementation of various projects, managing and assisting in the performance of tasks such as system maintenance, enhancements, upgrades and user role, permissions and security maintenance.
• Work closely with the Technology Services staff to establish, revise, and maintain standards and procedures while implementing system projects.
• Assist where necessary with business process redesign with creation of technical and functional designs.
• Research, recommend and write processes, procedures and policies to meet client standards.
• Solve functional area issues, and design solutions, serving as a liaison between the business teams and the technical teams, communicating the needs of the business per policy and translating to requirements for development.
• Develop test artifacts and manage test execution across teams (both onshore and offshore); coordinating issue resolution, testing progress and project status validation.

Workday Principal Consultant

Confidential

Responsibilities:

• Successfully trained in Workday HCM and Absence Management. (Not certified)
• Conducted discovery and kick-off sessions with clients to determine need and Workday solutions.
• Configured the client tenant, documented work and walked through business processes with customer.
• Built, loaded data and tested Workday (tenant) system and reports to customer specifications.

Confidential

HRIS Supervisor

Responsibilities:

• Provided oversight of the day to day HRIS functions and staff, as it relates to HR personnel databases, ensuring database maintenance, data integrity and the timely processing of all HRIS transactions.
• Managed and prioritized the multiple budgeted HR projects. Kept management aware of statuses and progress.
• Oversaw the development and maintenance of HRIS technical procedure manuals ensuring that all related HR processes are streamlined and documented. Mentored and provided advice, interpretation and counsel to staff, HR partners, and other business partners regarding HR policies, process/procedures and other related issues.
• Developed and implemented systematic audits to ensure data integrity and compliance. Audited personnel actions as needed to ensure accurate data entry. Performed other audits on a monthly/quarterly basis in order to ensure compliance with regulatory bodies and internal policies and procedures.
• Identified and implemented opportunities to integrate and interface with other HR and Confidential related systems, while streamlining current procedures.
• Served as liaison between the business and systems side and provided translation to executives for support.
• Constantly sought new and creative ways to improve the products, services, and systems within the HRIS department. Openly communicated formally and informally and fostered team building within and outside HR.
• Collaborated with ERP Business Solution Center on PeopleSoft solution improvements by coordinating on the design, development, build, testing, implementation, necessary support and overall system management for enhancements and break-fixes in HCM.
• Developed test plans and scripts to successfully test new configurations surrounding interfaces to and from HR systems such as payroll, talent management, absence management, time tracking and benefits; before providing sign-off to migrate to production environment.
• Led projects from configuration changes to upgrades and enhancements; monitored and tracked change management processes, validated specifications and managed timelines to production migration target.
• Spearheaded the identification and opportunities for organizational savings in excess of $7M by restructuring absence management policies, configurations and administration.

Sr. Systems Analyst

Confidential

Responsibilities:

• Supported complex enterprise wide systems and IS project objectives.
• Created and controlled project plans, goals, deadlines, testing, implementation, changes, upgrades and post live support of assigned systems.
• Worked with affected departments to ensure assigned systems reflect the work environment and procedures are built to department specifications.
• Designed, developed and maintained Cloverleaf HL7 interfaces including routes, tables, translations, and TCL procedures.
• Consulted with end user and/or vendor to determine business and functional requirements and identified solutions to resolve those needs.
• Responsibilities included training, database/configuration maintenance, standard naming compliance, security maintenance and general support of complex systems.
• Analyzed, defined and documented system requirements for data, workflow, logical processes, interfaces with other systems, auditing, reporting requirements and production configuration.
• Created test plans, test data sets and automated testing to ensure all components of the system met specifications.
• Analyzed code for problem resolution and performance optimizations.
• Provided technical consulting and responded to error reports, problems or questions.
• Monitored the performance of interfaces and assist with technical support as required.

Confidential

WFM Implementation Consultant

Responsibilities:

• Conducted discovery and kick-off sessions with clients to determine proper configuration solutions.
• Configured the client system, documented work and walked through requirements with customer.
• Built and tested system and reports, to customer specifications.
• Implemented Confidential /Dayforce Inview, a SaaS, Cloud-based, Workforce Management (WFM) Time & Attendance and absence management solution for small to mid-level organizations.
• Successfully integrated Dayforce Inview with Confidential HR/ Confidential Latitude.
• Assessed clients’ business requirements to design, build, configure and test the rules setup to company policy.

Confidential

Sr. HRIS Applications Analyst

Responsibilities:

• Directed the planning, design, implementation, and administration of HR processes pending PeopleSoft install and changes in legacy (GEAC) systems to support the Human Resources function.
• Served as project leader to all HR processes and project automations and assisted in the development of efficient and cost-effective Human Resources system operations.
• Examined and re-engineered business processes and process flows as required for functionality changes.
• Developed user documentation and SOP for HRIS systems, including flow charts, table and file structures and definitions to assist with process setup for PeopleSoft implementation.
• Assisted in the development and dissemination of ad hoc reports for decision support of leadership team by directly accessing and querying SQL data sources.
• Responded to user requests for modifications to end-user controlled system functions, including table changes and configurations, formula/algorithm development and standard report modification or ad hoc reporting.
• Functioned as HR Lead and guided the direction of the report generation and reproduction in order to ensure the integrity of data compiled.
• Re-engineered the employee hire and status change processes; managed the compliance and issuance of employee/non-employee access, including badging and finger-printing and records management.

Confidential

HRIS Project Manager

Responsibilities:

• Developed project work plans and SOWs; provided project monitoring, and communicated project status to project sponsors, while completing multiple projects on schedule and within budget.
• Responsible for coordinating communications within, between, and across departments and vendors.
• Consulted with end users to ensure that specifications met internal, functional needs. Configured applications to meet design needs, per department, within agreed upon implementation timeline.
• Responsible for developing, testing, implementing, and documenting technical procedures used by Human Resources, Accounting, Employee Health, Education, Nurse Staffing, and IS departments.
• Maintained standard reports and created ad-hoc reports essential to auditing and analysis for SOX, HR and/or Accounting needs. Controlled report access based on organizational levels.
• Created and executed SQL queries in order to assist in daily business needs.
• Supported and assisted in PeopleSoft configuration and table setup for multifaceted scheduling, Confidential changes, benefit plans, workforce, leaves and absence management; including script writing for SQL maintenance.
• Responsible for data mapping of all clock files, and pay, deduction, tax, and accrual codes for conversion and interface efforts between the legacy PeopleSoft system and the integrated downstream systems.
• Maintained scheduling coverage sets, job classes, assignment tables and active and rotating schedules.
• Analyzed user processes. Streamlined processes in order to efficiently implement into new applications.
• Served as sole technical support for issue resolution to payroll/ HR in troubleshooting PeopleSoft system errors, performance and system functionality.
• Maintained and granted security access to PeopleSoft and other HRIS applications based on user level and roles.
• Responsible for the design and maintenance of workflow processes between and across departments.
• Installed, triaged, tested and assessed application functionality of software upgrades and service pack installs for accuracy and completeness; and developed corresponding internal user documentation. Supported users via remote and on-site access.
• Trained users on software applications and kept users abreast of software and/or process changes.
• Installed and supported ESS software applications including enhancements and/or software upgrades to test and production servers including web applications and desktop applications.
• Responsible for the day-to-day administration and maintenance of the SQL databases, interface programs, and all network hardware and software with the databases and interface engine.

Confidential

Product Support Specialist

Responsibilities:

• Provided product support for complex client issues with Confidential, a Lawson web-based payroll/human resource application including wage attachments, deductions, general company and tables setup.
• Created custom reports per client request and specifications.
• Served as technical support to payroll/ implementation specialists in troubleshooting system errors initiated in client setup and processing.
• Triaged, assigned, and documented issues and resolutions on a rotation basis.
• Assisted in the development of Process Best Practices guidelines. Ensured best practices were being followed and that the highest level of customer service was provided to Confidential & Confidential Service Clients by playing a major role in new feature development, implementation, and training.
• Aided in the development of application software training materials for internal employees and Clients.
• Directed initiatives for the development of written procedures and system processes for the new application.
• Guided training/troubleshooting initiatives for remote clients, on-site and/or via WebEx demonstration.

Confidential

Implementation Project Manager

Responsibilities:

• Used project management and technical skills to ensure a successful implementation of the UltiPro SourceWeb web-based payroll, human resources, time and attendance, self-service solution. Also setup and maintained security databases, and tax filing accounts to customer startup satisfaction.
• Simultaneously managed 8-12 Payroll/Time and Attendance implementations of mid-size market customers, varying in size from 50-5000 employees.
• Configured leaves and absence rules, pay groups, accrual tables, wage attachments, rotating schedules, benefit plans, deductions, and tax groups.
• Assessed existing and identified new client specifications to determine appropriate implementation strategy and identified any additional value added services required for a successful implementation, including ad-hoc report writing requests and other modules available to up-sell.
• Developed and managed the overall detailed implementation project plan and strategy that would guarantee on time delivery of the implementation.
• Kept specifications current throughout the implementation cycle and identified appropriate alternatives when the proof of concept model changed.
• Provided in-depth training as needed for client-specific applications implemented.
• Served as the primary contact throughout the implementation cycle and provided a channel of communication with the client decision makers and users to maintain and effectively manage the partnership throughout the implementation cycle.
• Worked with customers at varying levels to design, test, and validate the model in preparation of conversion to the new production environment and final transition to customer support.
• As a member of the conversion team, data mapped all pay, deduction, tax, and accrual codes for purposes of conversion and interfaces.
• As a member of the product enhancement team, researched and tested more viable aspects of new applications.
• Effectively researched, maintained and created training materials specific to new applications or changes.
• Creatively trained colleagues on new application functionality and/or process changes through a series of training modules.

Confidential

Financial Business Analyst

Responsibilities:

• Effectively managed multiple major projects simultaneously including the development and maintenance of departmental web-site.
• Evaluated and implemented process improvements as a part of the human resource’s SAP process re-engineering function.
• Reviewed processes for system improvements and translated change procedures to be implemented by support teams.
• Analyzed and identified system performance problems. Assisted in developing remedies and submitted/implemented process improvement recommendations for Finance division.
• Served as liaison between end users and Business Support Team for requirements gathering and documentation, as well as SAP functionality testing of process changes.
• Effectively trained internal and external end-users on process changes.
• Served as a subject matter expert/resource for Confidential related issues both internally and externally.
• Coordinated and administered project plans for various departmental initiatives, which included team task assignment coordination, status reports.
• Created Process Documentation and performed Process Reviews for current system conversion efforts.
• Evaluated cost/benefit of Finance Division Outsourcing opportunities.
• Developed and maintained budget for Finance Division, which included forecasting, planning and variance analysis.
• Served as administrator for the department’s communication network including Web page, Departmental email box and the interactive voice response unit (IVR), which includes monitoring of performance and effectiveness.
• Served as departmental contact for various technological needs and training.
• Continually tested performance and maintained workflow of departmental IVR’s and monitored service level via CentreVu.
• Developed and monitored departmental performance metrics and monthly financial results and explained variances.
• Provided Microsoft application and BRIO query training to users of information within Financial/HR database.

Confidential

Accountant/Analyst

Responsibilities:

• Reviewed and Reconciled BI-weekly, off-cycle and special payrolls processed by SAP R/3.
• Prepared manual journal voucher for rejected employees to ensure proper general ledger posting.
• Prepared and analyzed service center’s monthly financial results/budget and explained variances.
• Performed back-up Benefits and Organizational Administration duties, including set-up, administration, and verification of employee available benefit plans, employee job, position and line of report.
• Worked hand-in -hand with HR Information Tech. team to anticipate, research and resolve all possible implementation and conversion issues with SAP R/3, through end-user testing and/or training.
• Assisted HR IT team by performing extensive process analysis and testing and configuration validation.
• Initiated and submitted accounting business process improvements, process reorganizations, and change controls. Suggested improvements and Implemented changes resulting in significant organizational savings.
• Managed workflow processes and workload for Confidential Accounting Area.
• Provided ad-hoc reports for Payroll/Accounting team using Cognos-Data Warehouse, or Crystal Reports.
• Assisted with any inquiries concerning calculations and analysis of all payrolls/reports run by SAP R/3.
• Management assigned SWAT Team member, which provides thorough and expedient resolution and recommendations to arising, immediate, and on-going issues throughout the HRSC daily operations.
• Provided guidance/training on current SAP procedures to both new and existing personnel in HR.