Project Manager / Technology Delivery Manager Resume
SUMMARY:
- Driven IT, business, and project management professional with over 23 years of experience in end - to-end project leadership, project and software development lifecycle (SDLC), estimation & planning, scope, risk, issues, deliverables, costs, and resource management complemented by effective status and milestone communications to project stakeholders. Responsibilities also included PeopleSoft systems architecture & design, software development, and IT transformation. Strong in project management, technology architecture, and system and service delivery including project planning, budgeting, SOW, software selection, SLA management, proposal development, test strategy development and execution, and delivering projects successfully and on time in addition to remaining a hands-on senior manager.
- Experience in a wide variety of technology disciplines including Oracle and MS SQLServer databases, application development, network administration, Unix, Linux, Microsoft platforms, Oracle Middleware, WebLogic, Enterprise Architecture, data center infrastructure, and more. My hardworking, detail-oriented, hands-on leadership style with a proven ability to engage as a multi-dimensional manager across IT, business, and project management helps drive project and organizational success and create client value.
- Over 17 years HRMS and Financials PeopleSoft global implementation and upgrade consulting and project management experience in more than 15 project engagements in Commercial, Public Service, and Higher Ed industries spanning all PeopleSoft versions from 5 to current 9.2. Worked with many financial modules including AP, GL, AR, Billing, Budgets, Purchasing, Asset Management, Inventory, and Order Management as well as HR modules HR, Global Payroll, and Benefits. Experience with PeopleTools application development and architecture platform since version 5.x to current 8.5x. Worked in various industries and sectors including Financial Services, Healthcare, Retail, Higher, Energy, IT, and Public Service.
- Experienced in technology and project management, global large-scale, enterprise-wide system delivery, outsourcing engagements in India and Philippines, resource planning, and building executive client relationships. Experienced in helping organizations set and achieve technology strategic vision and direction. Excellent verbal and written communication with all functional and technical organizational levels including peers, customers, vendors, business line management, and executive leadership.
TECHNICAL SKILLS:
Hardware: IBM, HP, and Sun Unix-based platforms, Linux-based Wintel, virtual desktop
Software: PeopleTools, Oracle, Microsoft SQL Server, Citrix, HP-ALM, STAT, PHIRE Architect, Oracle Middleware, WebLogic, IIS, MicroFocus COBOL, CA-Autosys, CTRL-M.
Operating Systems: IBM AIX, HP-UX, Microsoft Server, Linux
Languages: PeopleCode, Application Engine, SQR, SQL, Integration Broker, Component Interface, Java, XML.
PROFESSIONAL EXPERIENCE:
Independent Consultant
Confidential
Responsibilities:
- Served as project manager on the implementation of the PeopleSoft HCM and ELM 9.2 systems for the Maryland Judiciary of approximately 4,000 employees. Modules included Core HR, Time and Labor, Absence Management, eDevelopment, ePerformance, Recruitment, and Enterprise Learning
- Managed project of over 40 resources and 60,000+ work hours that led to successful deployment that met schedule timeline and requirements criteria.
- Responsible for developing test strategies and plans and led the effort to conduct the end-to-end unit, system, user acceptance, parallel, and performance test effort.
- Actively facilitated business process and development design sessions in addition to technical architecture and infrastructure design.
- Actively facilitated change request and approval process as part of the project governance framework to manage scope and project requirements.
- As an experienced technical project manager and delivery lead, responsibilities included creating and maintaining project plans with extensive use of Microsoft Project, defining and managing scope, requirements, project activities, and resource assignments.
- Responsible for project performance and success by actively monitoring and managing project execution, deliverables, requirements traceability, communications of risks, issues, milestones, and project status to project team members and client stakeholders, executives, and senior leadership.
- As an experienced technology professional, served as technology solution architect and manager of the conversion and interfaces effort. Responsibilities included development of the development and deployment strategy, working with developers to ensure specification and programming meets requirement, and coordination of testing with external partners.
Senior Manager / Technology Delivery Manager
Confidential
Responsibilities:
- As an experienced technical project manager and delivery lead, responsibilities included creating and maintaining project plans with extensive use of Microsoft Project, defining and managing scope, requirements, project activities, resource assignments, and project costs. Responsible for managing deliverables and effective management and communications of risks, issues, milestones, and project status to project team members and client stakeholders. Ensured to include fun and rewards for team building and motivating our project talent.
- As an experienced technology professional, served as technology solution architect, project delivery lead, and member of the PeopleSoft project management group on the implementations and upgrades of many global PeopleSoft HRMS and Fin/SCM engagements up to version 9.2. The projects implemented included PeopleSoft core HR, Recruiting, Global Payroll, Payroll Interface, HRMS eApps, Employee and Manager Self-Service, PeopleSoft Financials, General Ledger, Accounts Payable, and Accounts Receivable.
- As Technology Architect and Lead, responsibilities included designing technology and integration solutions for PeopleSoft engagements inclusive of IBM, HP-UX, Sun, and Microsoft Server and Linux-based Wintel hardware platforms accompanied with Oracle, Microsoft SQL Server, and DB2 database software. Over 17 years of experience with PeopleTools, PeopleSoft Internet Architecture, SQR, SQL, Application Engine, PeopleCode, Integration and Middleware, and other development tools.
- Responsible for overseeing all technology delivery aspects of the PeopleSoft system. This included software and hardware selection, managing the hardware components and installation of the PeopleSoft system, infrastructure development, system and integration testing, and web based security, capacity planning, disaster recovery, business continuity, resource management, budgeting, batch scheduling, migration management using STAT and PHIRE Architect, and performance testing using Mercury LoadRunner and HP ALM tools. These roles were frequently hands-on including PeopleSoft installation and setup, Oracle and MS SQL Server DBA tasks, database tuning, security, LDAP, Single Signon (SSO), performance testing using the HP Performance Center suite of products, and helpdesk technical support and operations.
- Served in roles as Enterprise Architect responsible for leading the effort for IT transformation and environment management strategies including integration and application services. Helped organizations set and achieve technology vision.
- Managed large teams of 25-50 internal, client, and vendor IT specialists including those aligned with infrastructure, development, databases, security, and operations in both onshore and offshore capacities. This management included resource allocation, budget and workload management, performance reviews, risk assessment and management, problem escalation.
- Managed PeopleSoft technology architecture and delivery of implementations ranging $2M - $10M in sales and resourcing on engagements of $50M+.
- Fulfilled Senior Manager responsibilities during the sales process helping to generate new business by crafting proposals, helping to architect solutions, developing SOWs, managing SLAs, and participating in client orals presentations on many large multimillion-dollar global engagements.
- Serves as an Accenture Career Counselor, which is a mentoring and people-development program with the purpose of counseling and guiding junior members of the organization within the same workgroup on career opportunities, issues, roles, and career development.
Confidential
Development and Interfaces Lead
Responsibilities:
- As an independent consultant, served as HCM Development and Interfaces lead on the implementation of PeopleSoft HRMS 8.8 Service Pack 1. This project included implementation of base HRMS, Benefits and Payroll for 150,000 employees and numerous regions throughout the United States.
- As Development and Interfaces Lead, responsibilities included overseeing all development aspects of the PeopleSoft system including requirements gathering, designing, coding, documenting, and delivery. As a whole there were approximately 200 development work units and 100 interfaces created using various PeopleSoft development tools including App Engines, SQRs, Component Interfaces, and standard online objects.
- Responsible for coordination and communication between development, EDI, and the vendors for accurate and secure file transmission of inbound and outbound interface files.
- Managed a team of up to 17 on-shore and off-shore developers which included resource allocation, budget and workload management, performance reviews, and problem escalation.
- As one of the team leaders, assisted in developing various business processes related to defect resolution, deployment, system integration testing and user acceptance testing while effectively communicating with cross teams and senior management.
Confidential
Technical Lead
Responsibilities:
- As an independent consultant, served as technical lead and member of the PeopleSoft project management group on the implementation of PeopleSoft HRMS 8.8 Service Pack 1. This project implemented base HRMS, Recruiting, Payroll Interface, HRMS eApps, and Employee and Manager Self-Service.
- As Technical Lead, responsibilities included overseeing all technical aspects of the PeopleSoft system. This included reviewing and choosing an ASP partner to host the infrastructure and provide application support for the system. Additional responsibilities included managing the development and installation of the PeopleSoft system, conversion and interface development, capacity planning, managing resources, budgeting, testing, and developing helpdesk support. This role was a hand-on role in many areas of the project including PeopleSoft installation and setup, Oracle DBA tasks, database tuning, security, performance testing using Mercury LoadRunner and conversion/interface code review.
- Responsible for development and deployment of technical development efforts including interfaces, customizations, modifications, database tuning, and conversion of Ceridian HR system to PeopleSoft.
- Managed a team of 5 developers which included resource allocation, budget and workload management, performance reviews, and problem escalation.
- Member of the Citizens Bank PeopleSoft Project Management Leadership involved in developing the overall strategy and deployment of the PeopleSoft implementation while effectively communicating with the Citizens Bank executive steering committee and senior management.
Confidential
Project Manager and Technical Lead
Responsibilities:
- As an independent consultant, served as project manager and technical lead on the implementation of PeopleSoft Financials 8.4 Service Pack 1 on an IBM Mainframe/DB2 platform.
- As Project Manager, responsibilities included project delivery which involved planning, task management of project deliverables, resource assignment, project plan maintenance using Microsoft Project, functional and technical documentation development, and overall project communication to the team and the Bruno’s Steering Committee.
- As Technical Lead, responsibilities included developing the architecture of the PeopleSoft system including PeopleSoft software installation and the setup of the PeopleSoft Internet Architecture. This involved setup of application servers using BEA Tuxedo, WebLogic web servers and clusters, Batch/Report servers, file servers, and the DB2 database.
- Coordinated effort to change database platforms from IBM Mainframe/DB2 to Oracle/Unix using IBM AIX 5.2 and Oracle 9i. This phase included responsibilities for database administration and setup of PeopleSoft Internet Architecture components on the Unix platform.
- Responsible for the development and deployment efforts of the Asset Management and General Ledger conversion from GEAC legacy data to PeopleSoft. Developed modifications/customizations and programs to the system using PeopleTools, PeopleCode, Application Engine, and SQR
- Responsible for development and deployment of technical development efforts including interfaces, customizations, modifications, reports, and database tuning.
- Responsible for PeopleTools upgrades and application of patches, bundles, and fixpacks.
Project Manager and Senior Technical Consultant
Confidential
Responsibilities:
- As an independent consultant, performed and assisted on several upgrades for Impact Innovations Group clients including Terra Industries, Southwire, Inc., and Scholastic Inc. These upgrades included HRMS 7.0 to 8.0 Service Pack1 and Financials 7.5 to PeopleSoft 8.4 involving heavy use of PeopleSoft Upgrade Assistant
- Performed PeopleSoft version 8 technical architecture and infrastructure assessments and recommendations.
- Performed PeopleSoft 8.4 installations for Financials involving setup and deployment of Oracle and Microsoft SQLServer 2000 database servers, application servers, Tuxedo, and WebLogic 6.1 servers.
- Performed Oracle and Microsoft SQLServer 2000 DBA activities including tablespace maintenance, backup and recovery procedures, database tuning, etc.
- Performed production support duties such as technical troubleshooting and problem resolution, SQR and PeopleCode development, as well as PeopleSoft technical subject matter expert.
- Developed written change control and technical operational support procedures.
Confidential
Strategic Services Engineer /DBA
Responsibilities:
- Responsible for planning strategic technical architecture for PeopleSoft ASP clients. This involves building and deploying complete PeopleSoft HRMS and Financials version 7.5 and version 8.x client architectures including databases, Unix, Windows NT file systems, application servers, Tuxedo, WebLogic and Apache web servers.
- Successfully designed and deployed the version 8 PeopleSoft Internet Architecture for many of our ASP clients. Also assisted in upgrading several HRMS and Financials clients from version 7.5 to version 8. Performed PeopleTools upgrades and application of patches, bundles, and service packs.
- Gained knowledge in PeopleSoft integration tools including Application Messaging, Component Interfaces, Business Interlinks, and Application Engine.
- Responsible for database administration and database tuning for Oracle and Informix environments.
- Provided technical support for ASP clients including technical troubleshooting and PeopleTools, SQR, and Peoplecode development. These included the PeopleSoft modules AP, GL, AR, Billing, Purchasing, Assets, Inventory, and Order Management in addition to HR modules HR, Payroll, and Benefits.
- Assisted in client technical assessments and sales presentations. Managed technical projects for transport of ASP clients’ technical infrastructure to the transchannel data center.
Confidential
Project Director / Senior PeopleSoft Technical Consultant
Responsibilities:
- Lead technical consultant and project manager on numerous PeopleSoft HRMS, Financials, and Public Sector client engagements including among others Federal Express, Cogentrix Energy, Atria Communities, The State of Georgia, Coventry HealthCare, and S.P. Richards. These engagements spanned the PeopleSoft version 5 through version 7.5 product lines and various PeopleSoft modules including AP, GL, AR, Billing, Budgets, Purchasing, Assets, Inventory, and Order Management as well as HR modules HR, Payroll, and Benefits. This involved 100% travel.
- Responsible for developing customer PeopleSoft infrastructure, database administration, PeopleTools development, SQR and Peoplecode programming, and technical . Created several interfaces using SQR such as payroll GL uploads, voucher interfaces, and vendor conversions. Responsible for PeopleTools upgrades and application of patches and bundles.
- Managed several individuals in my technical group. Provided mentoring and . Completed and delivered performance reviews.
Confidential
Systems Engineer
Responsibilities:
- Responsible for Windows NT, Unix, and database administration including Oracle, Informix, and MS SQL Server in the CSS HRizon development department, the competing PeopleSoft HRMS product.
- Responsible for maintenance, availability, and backups of the Novell Netware LAN servers in the development department.
- MIS administrator and technical support person for the department.
Confidential
LAN Administrator
Responsibilities:
- Responsible for maintenance, availability, and backups of the Novell Netware LAN servers of the Atlanta region of the Federal Reserve System. Managed approximately 15 - 20 servers.
- Provided technical support for the Auditing department including hardware and software troubleshooting.
- Team member of PeopleSoft HRMS version 5 implementation team responsible for Oracle database administration and Unix administration support.
- Assisted in several EDP audits of other departments to ensure standards, procedures, and security compliance within the bank.