Oracle and OraclePeopleSoft Trainer

• Staffing and Recruitment, Worked with senior management to create HR policies and procedures; recruit employees; create group benefits databases; and develop orientation
• Extensive background in HR generalist affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.
• Demonstrated success in negotiating win-win compromises, developing team-building programs, and writing personnel manuals, corporate policies, job descriptions and management reports.
• PeopleSoft Trainer, Train field representatives to use HCM, payroll, Benefits, Finance and Supply Chain Manager.

Human Resources

HR Department Startup 
Employment Law 
Family Medical Leave
ADA/EEO/Workers Compensation 
Mediation & Advocacy 
HRIS Technologies

Staff Recruitment & Retention 
Employee Relations 
Alternative Dispute Resolution
Benefits Administration

Orientation & On-Boarding 
Training & Development 
Performance Management 
HR Policies & Procedures

Deliver end user training in the following areas:

Oracle eBusiness Suite 11i - R12

• Order Management
• Inventory
• Accounts Receivable Fundamentals
• Financial Overview – Federal
• Financial Overview – Commercial
• Procure to Pay Life Cycle
• Procurement Fundamentals
• Accounts Payable Fundamentals
• General Ledger Fundamentals – Federal
• Asset Management Fundament

Oracle Human Capital Management 11i - R12

• Manager Self Service
• Employee Self Service
• Position Manager
• Workforce Performance Management
• Human Resources
• Advanced Benefits
• Labor Distribution
• iRecruitment
• Compensation Workbench

PeopleSoft Financials 8.0 – 9.1

• Purchasing
• Payables
• Receivables
• General Ledger
• Grants
• Order Management
• Asset Management
• Inventory/Warehouse Management

PeopleSoft Human Capital Management 8.8 – 9.1

• Manager Self Service
• Employee Self Service
• Workforce Administration
• Base Benefits
• Performance Management
• eRecruit
• eBenefits
• ePerformance
• Human Resources

Professional Experience 

Confidential 6/2012- Present
PeopleSoft Trainer
PeopleSofttrainer for Supply Chain Manager and Finance using a web based training environment. Provide financial management expertise over the full life cycle of the project including implementation and upgrade, integration and post production support. Responsible for the development of UPK training materials including collaborating with business/functional leads to develop test scripts using UPK to be used in multipletest cycles (system, system integration, user acceptance). Collaborate with SMEs and leads on business process and policy content for training materials. Create detailed Business Process Documents to support training materials.Identify/Validate training courses. Analyzes business procedures and determine the appropriate tools (e.g., user guides, training, guides, simulations, test scenarios) required to implement an effective training program. Work with SMEs on business process work-flow of system integrations between the General ledger, eProcurement and purchasing, Project Costing and Asset Management.

Confidential 2/2012- 5/2012
Senior HR Specialist
Create, edit and upload vacancies using USASTAFFING. Evaluate applicant qualifications in comparison to OPM’s Personal Qualification Standards for further consideration for merit positions. Develop crediting plans to rate and rank applicants. Develop a best qualified list of applicants using category ranking. Conduct an audit of Certificates of Eligible after management selection. Issue a list of certified applicants. Close recruitment case files to ensure compliance with OPM requirements. Resolve issues with managers and applicants on staffing actions.
Knowledgeable of human resources management laws, concepts, practices, rules and regulations in the areas of recruiting, staffing, special appointment authorities, veteran’s preference. Coordinate pre-employment background investigations with security and report on results. Make tentative and official job offers to applicants. Maintain up-to-date and accurate employee files. Conduct job analysis in conjunction with hiring manager to determine the competencies and/or evaluation factors required for positions. Respond to Congressional letters. Receive and Code SF-52 recruits actions. 

Confidential 8/2008 – 1/2012
Senior Staffing Specialist
Reviewing applicant qualifications, and referring eligible candidates for employment consideration using and automated system called Quickhire. Creating and publishing vacancy announcements using a web-based application system; tracking and managing applications; generating electronic files to process applicants to include evaluation of qualifications and eligibility, and ensuring that applicants are properly certified for selection certificates. In-depth knowledge of human resources management laws, concepts, practices, rules and regulations in the areas of recruiting, staffing, special appointment authorities, veterans preference, and Veterans programs demonstrated by assistance to managers at all levels on veterans employment issues
Rating and Ranking applicant qualifications for DEU and referring eligible candidates for employment consideration using Quickhire. Create, edit vacancies; assign weights and screen outs to vacancy questions and change vacancy status. Create and edit questions within the question library. Import questions and associate series grade within the question library. Review/modify applicant data, run job and applicant reports, generate staging areas and job certificates, view tracking history, notify (email) applicants and human resources personnel, and filter applicant data. 
Manage user profiles by editing user information creating and assigning user permission groups. Creating and publishing vacancy announcements using a web-based application system; tracking and managing applications; generating electronic files to process applicants to include evaluation of qualifications and eligibility, and ensuring that applicants are properly certified for selection certificates. Knowledgeable of human resources management laws, concepts, practices, rules and regulations in the areas of recruiting, staffing, special appointment authorities, veteran’s preference.

Confidential 3/2007 - 4/2008
Mission Support Specialist
Perform staffing and placement duties, using automated systems, such as Web-based applications to generate vacancy announcements and certificates of eligible candidates to post to USA jobs; process SF-52’s for new recruits, Process personnel actions, draft position descriptions for a variety of titles to determine complexity and scope of the ICE mission. Revise vacancy announcements for various positions in addition to the KSA’s to determine the best-qualified candidate. Package sensitive personnel documentation for final authorization; submit for selection process, follow up on status to insure deadline is met. Prepare various reports utilizing Excel, Access, and Word. 
Performance Management; created the executive performance plan for the Director, Office of Training and Development and the Assistant Director, Office of Training and Development. Developed their Strategic Plans, Operational Goals, Receive, review, and distribute mail. Educational fair; Served as the Tuition Assistance Program Coordinator. Represented the ICE/OTD department and advised applicants about the TAP Policy and Guidelines. 
Prepare informational packages for meetings, lectures, training sessions, etc. Schedule meetings, conferences, training sessions, Analyze, draft, issue, and log various source documents. T&A; process Respond to e-mail inquiries regarding Time and Attendance. Prepare leave audits. Coordinate travel manager; preparer travel authorizations and adjust vouchers/reimbursements; maintain Director’s calendar, email, voicemail. Cross reference vouchers and receipts. 

Confidential 10/2005- 2/2007
Peoplesoft Trainer 
Analyze high-level business requirements and design strategic solutions for business problems. Work with functional tech leads to define processes and then validate by methods of automated functional testing using Quick Test Pro functionality to create test scripts. Troubleshoot business problems and high-level systems issues on a daily basis working with functional and technical resources. Perform analysis/design of business process solutions. Communicate task status to systems management and client. Define business process solutions for translation into technical solutions. Manage first and second level support for all HRMS Table Maintenance. Oversee design, program, manage and assist in administration of HRMS Tables. Identify and perform weekly audits to ensure integrity of systems. Make recommendations/corrections on findings. Analyze reports and develop recommendations based on analysis. Provide technical support to field operations. Provide ongoing recommendations for continued process improvements. Make recommendations on system and report enhancements. Manage HRMS system for resolution to troubleshooting. Define service level agreements including turnaround time for system update and maintenance. Assist with new product testing and development. 

Confidential 3/2005-10/2005
Peoplesoft Analyst
Provide levels 1 and 2 problem solving skills support to all properties.

• Handled HR-related systems include PeopleSoft (Human Resources, Base Benefits, Payroll, eRecruit, eLearning), Kronos, Marpay and their related interfaces.
• Handle queue management of incoming calls
• Support the customer on how to enter available associates, enter request time-off for associates, the transfer rules defined, special pay process, assist on how to create: labor cost reports, enter special pay record, time and attendance reports
• Evaluate PeopleSoft systems issues and determining the appropriate approach for addressing each issue.
• Serve as a second-tier production support analyst and problem-solver for HRMS functionality-based issues or questions.
• Analyze thoroughly any reported issues.
• Answer all field questions from end-users,
• Research questions and provide answers in a timely manner.
• Responsible for performing best practice analysis by utilizing tools such as reports, queries, SQL to support system modifications for functionality-based problems/issues or other system-related changes and determine the root causes of system or data issues.
• Create and maintain documentation required to support system modifications for functionality-based problems/issues or other system-related changes.

Confidential 01/2004 - 03/2005
Human Resource Specialist 
Provide Human Resource support for all N.I.H Biomedical government contracts. Support includes client/candidate development, identification, recruitment and completion of the placement process.
Establish, develop and submit annual written recruiting plan for multiple geographical locations, determining recruiting sources such as newspapers, magazines, on-line posting services, attendance at industry meetings and conferences, job fairs, etc. Screen internal and external applicants for work history, education, training, skills and salary requirements. Provide information on division facilities and job opportunities. Implement interpreted and enforced policies. Development and training for supervisors/ staff including Laws, Policies, Procedures as they relate to Human Resources. Maintain open positions listing by contacting all site managers weekly to determine staffing needs. Post updated list weekly to Division web site. Post all available positions internally and externally according to established Company policy. Manage personnel files including Medical, FMLA, workers compensation and short disability, etc.
Developed and implemented the performance management system. I was responsible for advising management and staff on disciplinary processes. Background screening and pre-employment physicals/drug screens on final candidates. Follow up to ensure receipt and review information prior to extending offers of employment. I processed actions and the administration of benefits including medical, dental, and vision, 401k, and tuition reimbursement. Extend verbal employment offers, determine employment start dates and prepare and send written offers, and schedule/ performed New Employee Orientation as appropriate. Notify site managers of candidates' status. Enter all applicants into applicant tracking software system using Access and Excel. Maintain applicant database according to established company guidelines. Project and provide written analysis of annual recruitment expenditures for budgetary control. Support and affirm the company policy of Equal Employment Opportunity through Affirmative action.

Confidential 02/2003-12/2003
PeopleSoft Trainer
Conduct individual and unit needs assessments and performance evaluations to determine training requirements. Lead various classes ranging from one on one sessions to large classroom presentations and companywide teleconferences, with instruction tailored to various audiences—new hires, employees transitioning to new positions, individuals needing to enhance performance. In addition to providing training I developed task documentation, training aids & simulations to facilitate performance improvement and learning. I also followed-up on the performance of trainees. Travel to off-site locations for support maintenance. Analyze thoroughly any reported issues. Answer all field questions from end-users, Research questions and provide answers in a timely manner. Responsible for performing best practice analysis by utilizing tools such as reports, queries, SQL to support system modifications for functionality-based problems/issues or other system-related changes and determine the root causes of system or data issues. Create and maintain documentation required to support system modifications for functionality-based problems/issues or other system-related changes.

Confidential 10/2001-1/2003
Benefits Supervisor
Conducted New Hire orientation Conducted hands on training environment for all new hires for software applications such as People Soft Microsoft Word applications. Provided training databases or distance learning for oversees employees. Respond to all benefit, software questions or issues. Handle all shopping and renewals of Medical/Dental policies. Supervised a staff of benefit specialist that researched, analyzed, design and administer corporate benefit plans/programs. Audit bills and renewing small groups for rate/age band accuracy. Determine if groups meet eligibility. Administer assigned benefit plans, medical, disability, leaves, and COBRA benefits. Counsel and enroll staff into various plans. Set up health vendor codes, payroll deductions or refunds. Maintain spreadsheet of all employees on disability and COBRA. Cross-reference all bills against payroll reports.

Confidential 8/2000-7/2001
HR Associate
Developed software-training tools to help assess the skill level of the administrative staff. Facilitate software training in various applications such as People Soft &PowerPoint applications. Classroom settings with web based databases or a distance- learning environment. Handled all aspects of recruiting including but not limited to screening resumes, scheduling interviews and exit interviews, and placing ads. Negotiated compensation packages, and prepared offer letters, conducted new hire orientation for all Federal employees. Facilitated job fairs, and acted as a liaison with placement agencies and benefit or outside vendors. Attend weekly meetings with managers of Federal government contracts. Processed billing for benefits and temporary hires. Processed all federal benefits, 401k rollover's, and Medical /Dental, COBRA, FMLA, STD enrollments. Answered all benefit inquires, updated job descriptions, created orientation slide programs, created SOP's for human resources dept. Updated company intranet with new positions. Administer Internship program. Design performance review programs.

Education, Certifications & ClearancesBachelor of Science (BS) in Computer Information Science

Professional Development

Professional Development:

• Complete ongoing training in the areas of Staffing and Recruiting, Veterans Preference, Employee and Labor Relations, Processing.
• Oracle
• PeopleSoft
• UPK Developer
• Siebel
• Kronos
• Phire

Affiliations:

• Society for Human Resource Management (SHRM)