Network Support Engineer Resume Profile, VA - Hire IT People

TECHNICAL SKILLS

Routing: LAN, WAN, TCP/IP, DHCP, Spanning Tree, BPDU, CDP, Frame-relay, PPP, ACL, NAT, PAT, ACL, Object Groups, RIP, OSPF, EIGRP, BGP, MPLS, VTP, SNMP, SMTP, ARP, TCP, UDP, Static Routing, Stub Routing, VLAN-Trunking, Multi-Area OSPF, VTP, HSRP, SVI, CEF, Etherchannel Portfast.
Security: AAA, IPS/IDS, TACACS , RADIUS, SSH, Cisco ACS, IPsec/SSL-VPN, Data Management Zone, Public Key Infrastructure PKI , Internet Key Exchange Policy, Port Security, MAC Address Filtering.
Monitoring: ASDM, Wireshark, Solarwinds, Cisco Security Manager Suite, Team Viewer 7 Syslog.
Hardware: Cisco Routers 1700, 2691, 3745, 7200, PIX 501, Cisco ASA5510-5540, Cisco Catalyst 2960 3750 Series Switch.

WORK EXPERIENCE

Confidential

Network Support Engineer

Perceptive Software, a business unit of Lexmark International, builds enterprise content management ECM , business process management BPM , and document output management DOM applications that close the information gaps that exist throughout every organization.
Installing, configuring and maintaining all new and existing hardware, systems for networks, workstations and associated systems.
Managing user accounts, permissions, email, anti-virus, anti-spam.
IP Routing, Security, DNS, HTTP, HTTPS, VPN, Email Routing, SPAM, etc.
Troubleshooting network problems and outages, telephones and security.
Documenting network problems and resolutions for future reference through knowledge bases or standard operating procedures.

Confidential

Security Engineer

Worldgate Networks from the ground up is to provide network infrastructure, security, and support solutions for small to mid-sized businesses in Northern Virginia, Maryland DC.
Configure and troubleshoot TCP/IP, DHCP and DNS, IPsec VPN, Static NAT, IP naming.
Secure administrative access to IOS, console and vty ports with encryption.
Configured, administered VLANs and 802.1Q trunks and followed secured layer 2 best practices.
Implement standard and extended access-lists to filter network traffic.
Set up multiple user and group accounts and group protocols.
Configure all devices for TAC-ACS and SNMP monitoring.
Configuring Cisco ISR switch for either layer 2 or 3 routing.
Configuring firewall or router for new circuit turn-up site to site VPN tunnels.
Configuring firewall and switch for IOS image upgrades backup and restore files.
Perform Password recovery on routers and switches.

Confidential

Network Support Specialist

Established in 1994, it is considered the largest mobile/telecommunications dealers in the Metropolitan area.
Support ERP functional and operational questions for most end user prior to escalation to next tier.
Create and manage new and existing issues utilizing resolution ticketing system
Supports the deployment of new systems and upgrades existing hardware and software.
Document and communicate the status of all problems assigned to him according to the existing procedures.
Provides backup for Network Administrators when needed.
Provides administrative reports to ensure up-to-date and accurate information.
Assists in computer operations when necessary.
Adheres to all security procedures.
Create and manage new and existing issues utilizing resolution ticketing system.
Maintains, inventories, upgrades and/or replaces hardware and software systems.
Local travel is often required approximately 25 of the time.

Confidential

Junior Network Administrator

Company specialized in managed services of multi-collaborative electronic documents delivery services that include: e-invoicing, transactional applications, email marketing, analytics, fax and voice broadcasting.
Responsible to installing, configuring and administering network infrastructure, hardware systems.
Configure and troubleshoot routers and switches using CLI CCP: TCP/IP, DHCP and DNS, ACL's, Static NAT or Object Grouping issues.
Perform Password recovery on Cisco routers, switches and firewall if needed.
Configure all devices for TAC-ACS and SNMP monitoring.
Configuring IOS image upgrades to Cisco PIX 501 firewall, routers and switches.
Pix 501, c1700, c2691, Catalyst 2960 switch
Maintaining and configuring and racking network equipment.
Cable Management so all Cat5 properly wrapped in racks.