Sr. Peoplesoft Technical Consultant Resume Profile
PA
PROFESSIONAL SUMMARY:
- Oracle Certified PeopleSoft Enterprise Developer with over 9.5 years of experience in PeopleSoft ERP as a technical consultant.
- Experience in preparation of Technical Design Documents, Development, Unit Testing, User Acceptance Testing and production support activities.
- Experience in PeopleSoft HRMS/HCM, PeopleSoft CRM, PeopleSoft CS, PeopleSoft Finance applications and People Tools.
- Have good understanding of Functional and Technical aspects of various modules in PeopleSoft CRM HR Helpdesk, 360 Degree view, BORM Customers CRM, PeopleSoft HRMS - Core HR, Base Benefits, NA Payroll, PeopleSoft Financials Accounts Payable Inventory, PeopleSoft Campus Solutions Records Enrollment.
- Proficient in People Tools - Application Designer, People Code, Application Engine, Component Interface, File Layout, PS Query, XML Publisher, PS Security, Integration Broker and SOAP based Webservices.
- Worked on diversified projects like Implementation TAC, Honeywell, Artech, and RSMeans , Upgrade Honeywell Caterpillar and Support, Maintenance Enhancements CSX, Credit Suisse AG, JBS Swift Company, Novartis, and INCO projects.
- Worked extensively on technologies like Integration, Data Conversion, Interfaces Inbound/Outbound and Online Customizations.
- Worked on integration between to PS to PS and PS to 3rd party integration using web-services.
- Worked on mapping functional requirements to technical requirements. Involved in documentation of technical specifications, developing test cases and technical design.
- Key strengths include Team Facilitator, Self-belief, Passion to learn and work
- Good Interpersonal and Presentation skills, ability to interact with people with a positive attitude
- Thorough experience on software development methodology and Quality Process
- Flexible enough to adapt to new environments.
- Has international exposure working at Client Locations in USA Singapore.
ACHIVEMENTS:
- Being promoted as Team Lead for outstanding performance in CedarCrestone for 2012-2013.
- Being promoted as Senior PeopleSoft Specialist from PeopleSoft Specialist for outstanding performance in CedarCrestone for 2011-2012.
- Received a certificate and cash award for resolving critical on-going and pending issues in the multiple projects.
- Received several appreciations for proactively resolving several issues in IB Recruitment module at Credit Suisse, Singapore.
- Won Credit Suisse Badminton Championship for Mixed Doubles in Singapore.
TECHNICAL SKILLS:
ERP package | PeopleSoft HRMS 9.2/9.1/9.0/8.9, CRM 9/8.9, PeopleSoft Financials 8.9, Campus Solutions 9.1 |
Modules | HRMS Core HR, Base Benefits, NA Payroll CRM Customers CRM, 360 Degree view, HR Help desk FSCM Accounts Payable, Inventory Campus Solutions Records Enrollment |
People Tools | Tools v 8.53/8.50/8.48/8.45/8.43 |
Development Tools | Application Designer, People Code, Application Engine, Process Scheduler, Component Interface, Integration broker, File Layout, ExcelToCI, Application package, Application Messaging, SOAP based Webservices |
Reporting Tools | PS Query, BI Publisher, SQR |
Administrative Tools | Data Mover |
RDBMS | Oracle 10g/9i |
Operating Systems | Windows 2000/NT, UNIX |
Other Tools | SendMaster, SOAP-UI, TOAD, Oracle SQL Developer, STAT, Share Point, ITSM Remedy , Putty |
Defect Tracking Tools | HPQC |
PROFESSIONAL EXPERIENCE:
Confidential
Role: Sr. PeopleSoft Technical Consultant
Description: Worked on PeopleSoft Human Capital Management 9.1 - Student Records Enrollment, Financials, Campus Community modules and Customer Relationship Management 9.0 - Customers CRM. Implemented integration between PeopleSoft and their online student registration portal built on AJAX. TAC was replacing their PeopleSoft Student Portal with an online website for the better GUI.
Responsibilities:
- Gathered and analyzed the requirements, created Specifications, and designed and developed CI based web services user-defined methods for delivered customized components.
- Developed online customizations as per business needs to provide an end-to-end integration.
- Worked on Application package and record PeopleCode, Integration Broker and message PeopleCode.
- Monitoring and guiding the team members in completing and delivering their assigned tasks.
- Supporting development team at offshore and providing them guidance on functional facets.
- Participating in the conference calls with the onshore team to clarify doubts on the requirements.
- Involved in migration of the projects to qualification environment and delivering the final packages to be installed in client environment.
- Performed code reviews, specifications reviews, updated related logs sent regular weekly updates to client as part of our own quality process SQUAD .
- Giving demo to the client about the finished developments before user testing.
- Involved in System and Integration testing of the application. Supporting the users during UAT in resolving functional queries related to upgraded application.
- Discussing and providing support during the system testing and UAT to solve any functional/technical issues that arise and finish them within SLA time lines.
- Leading warranty support post Go-Live. Handled critical defects during go-live, provided post production support facilitated the client with all the required documentation for keeping the on-going application support comfortable.
- Single point of contact for retrofitting/testing of all the interfaces of the application.
Environment: PeopleSoft HCM 9.1, CRM 9.0, Oracle 10g, People Tools 8.53.
Confidential
Role: Sr. PeopleSoft HCM Techno-functional Consultant
Description: Confidential multinational conglomerate company that produces a variety of commercial and consumer products, engineering services, and aerospace systems for a wide variety of customers, from private consumers to major corporations and governments. Worked on PeopleSoft Human Capital Management 9.1 - Core HR and Benefits modules.
Responsibilities:
- Acquiring knowledge of customer's PeopleSoft system, scope of use, and level of customizations
- Worked with their technical/ functional staff and user to gain the knowledge of customized objects, processes, and interfaces.
- Worked on Application package and record PeopleCode, Integration Broker and message PeopleCode.
- Worked on enhancement development of SOA related objects.
- Implemented integration between PeopleSoft HCM 9.1 and its interfaces using Application messaging Webservices/SOA and IBM Websphere is considered as an intermediary system for all the transactions between them.
- Provided analysis perform development on the issues.
- Performed code review of the projects before qualification phase delivery
- Participating in the conference calls with the onshore team to clarify doubts on the requirements.
- Reviewed the quality and policy documents on periodic basis.
- Creating KT, migration documents and training materials about the processes for end users whenever needed.
- Correcting the defects raised in SIT, UAT and production fire calls.
- Completing the unit testing, correcting the defects raised in SIT phase, migrating project through STAT.
- Involved in migration of the projects to qualification environment and delivering the final packages to be installed in client environment.
Environment: PeopleSoft HCM9.1, People Tools 8.52.
Confidential
Role: Senior PeopleSoft Specialist
Description: Confidential is a leading supplier of rail-based freight transportation in North America. But there's more to CSX than you might expect. Worked on PeopleSoft Customer Relationship Management CRM HR Helpdesk, Core HR and Benefits modules.
Responsibilities:
- Working on several tickets enhancements bug fixes in both CRM 8.9 HCM 9.1 systems along with a major enhancement Self Service Enhancement in CRM.
- Has resolved several pending issues and got appreciation from client top management.
- Performs daily checkouts in HCM CRM system and sends the status report.
- Created/customized Application Engine programs based on user requirements.
- Worked on PeopleSoft Security by creating and testing user roles and permission list, created role queries
- Created Run control Pages, Components and Records and attached them to required menus through Application designer and made them available to various operators through Maintain Security to have the reports run under Process Scheduler
- Worked on Page designing, Record, component, page and application package people code
- Completing the unit testing, correcting the defects raised in SIT,/UAT and production phases
- Communicated with client's technical/functional and DBA team for clarifications
- Worked on 3rd Party integration between JobTrax and PeopleSoft using Webservices/SOA and CSX's Enterprise Service Bus is considered as an intermediary system for all the transactions between them.
- Providing analysis perform development on the issues.
- Attended batch handover meetings and trainings.
- Reviewed the quality and policy documents on periodic basis.
- Provided the Business users with the workaround solutions until the release of permanent fixes.
- Created self help documents and training materials about the processes for end users whenever needed.
- Worked on 360 degree view of the customer.
- Performed integration setup end-to-end testing between corresponding Dev, Test instances regularly after every refresh.
Environment: PeopleSoft HCM 9.1, CRM 8.9, People Tools 8.50.
Confidential
Role: Senior Consultant
Description: Customer is a world-leading financial services company, advising clients in all aspects of finance, around the world, around the clock. Our team provides 24x7 1st line production support services to global overnight batch processing and on-line users, including the technical and functional troubleshooting required to diagnose faults and recommend corrective action. BAU support for technical issues encountered by users and adhoc requests. Change management and quality assurance of production releases. Review of batch scheduling changes and documentation. Participation in testing and review of any major project that requires production support expertise. Observe procedures and processes to ensure compliance to audit, IT risk policies and SOX. Perform batch analysis and identify any required performance enhancements. Provide support for weekend / Disaster Recovery / power down activities. Work closely with other support areas to resolve issues as they arise. Support 500 financial users and 5000 business users worldwide.
Responsibilities:
- Involved in Design, Development, Testing, and Enhancement of PeopleSoft CRM HR modules.
- Worked on the provider group component.
- Mentored and guided the team members in completing and delivering their assigned tasks.
- Worked on Application package, record, component and page people code.
- Perform code review of the projects
- Developed various PS queries in order to help the client day-to-day activity.
- Performing quarterly GARS review for the CRM prod instance database.
- Monitoring Batch jobs in the Control M application.
- Providing analysis resolutions to the development on the issues.
- Attending batch handover meetings and trainings.
- Reviewing the quality and policy documents on periodic basis.
- Creating tickets for Incidents Change Requests in ITSM Remedy tool.
- Analyzing debugging of code for the incidents and batch failures.
- Facilitating the users with the workaround solutions until the release of permanent fixes.
- Creating self help documents and training materials about the processes for end users whenever needed.
- Prioritizing the work based on the BAU, Urgency and Business Impact.
- Attaining SLAs and deadlines under tremendous work pressure.
- Working on various shifts to provide 24x7 supports to worldwide users.
- Attending technology trainings, conferences town halls.
- Proactively resolving the IB issues within the various PS applications and also third party integration.
- Worked on 360 degree view of the customer
Environment: PeopleSoft CRM 8.9, PeopleSoft HCM 9.0, People Tools 8.49.
Confidential
Role: Technical Consultant
Description: Confidential formerly known as Confidentia is a 28-year-old, ISO 9001:2000 ISMS 27001:2005 certified IT company with its core competencies in the areas of Software Products, Turnkey Project Management, IT Consulting and Staff Augmentation, Infrastructure Management, and Recruitment Process Outsourcing. Artech uses applications such as Job Diva, ADP for Payroll, Confidentia for Time, Expense and Billing, ACCPAC for Accounting, On-Boarding and other HR processes are manually handled. Artech implemented PeopleSoft HCM Human Capital Management and FMS Financial Management Solutions V9.0. Satyam is partnering in the implementation of the existing applications and helping them to converge on a plan to move their existing systems to PeopleSoft System.
Responsibilities:
- Setting up integration between HCM 9.0 FMS 9.0 using delivered Application Messages.
- Working on 3rd-party inbound integration with JobDiva vendor using Web services.
- Working on 3rd-party outbound integration with HireRight HR-XML Labcorp vendor using Web services.
- Working on SendMaster utility, SoapUI 2.5.1 to test the end-point URL/WSDL for external systems third party integration .
- Working on a major customization of loading ESS timesheets data into Staffing Rapid Time component of Time Labor module.
- Working on minor customizations of uploading the files, modification of TimeAdmin AE program Per Diem payment in Time Labor module.
- Working on online development of Master setup table data customized AP staging tables.
- Working on Setup Manager and Template Based Hire.
- Working on Inbound interface programs using AE with multiple sections to load data from different vendors such as ChoicePoint, HRPlus, HireRight, Labcorp and Verifications into Accounts Payable module thru delivered staging tables such as PS VCHR HDR STG, PS VCHR LINE STG, PS DISTRIB STG.
- Working on standards code templates for interfaces and data load programs.
- Analyzed the requirements and propose alternative solutions.
- Prepared and reviewed technical specifications and test cases.
- Performed code reviews, unit and system tests.
Environment: PeopleSoft FSCM 9.0, HCM 9.0, Microsoft SQL Server 2005, People Tools 8.48.
Role: Onsite Post Production Support
Description: Confidential Company is the world's second-largest processor of fresh beef and pork. Founded in
Modules Core-HR, Payroll, Time Labor and Benefits. Our role is to provide production support for this version.
Responsibilities:
- Worked on notification batch programs and created PS queries as per client needs
- Involved in migration of the projects to qualification environment and delivering the final packages to be installed in client environment
- Implemented page security, and supported configurable search pages
- Developed some Adhoc queries using the query tool for the users with prompts, which can be used to get the data, as per the user requirement
- Responsible to write all test cases for the development
- Worked on Accounts Payable integration between PeopleSoft FSCM HCM. Implemented application messaging for VendorSync, VoucherSync and thoroughly tested the process several times in different instances.
- Did major customizations in Send Vouchers to AP and Voucher Build processes of HCM FIN for AP integration.
- Implemented online pay stubs in Employee Self Service module.
- Worked on interfaces for external systems such as Cedar Creek and KRONOS using Application Engine and CI.
- Worked on ExcelToCI tool for loading security and setup tables.
- Developed interfaces using CI, FL, Application Engine programs for Job Data, Job Code Table and Salary Grade Components.
- Developed and modified PS Queries as per the client's requirements.
- Worked on the Setups for Job Codes, Salary Plans, Grades, Job Function, and Job Family etc.
- Requirement gathering to get an insight of the client's Payroll reporting and data upload requirement.
- Resolved Post Production issues such as PayGL01.sqr Benefits/Dependents issue.
- Worked on SQR and PeopleCode Change Requests.
- Attended the Weekly review meetings, and Update the Client regarding the status of different Change Requests and the support issues.
- Documented the support processes such as IB, data conversion, interfaces and the new CR implementations.
Environment: PeopleSoft HCM 8.9, FSCM 8.3, Oracle 10g, People Tools 8.45.
Confidential
Role: Technical Consultant
Description: Confidential affiliate of Swiss-based Confidentia. We have a focused portfolio that includes innovative medicines, eye care and cost-saving generic pharmaceuticals. This Project deals with customizing the ECompensation manger Desktop module of PeopleSoft according to the Novartis requirements and configuring the system for the client. It also involves in customizing the workflow according to the client requirement. All the employees in the organization are divided into certain groups and every group has a manager and approver also called as PEC committee member. Here the HR prepares the budget for the
particular group and approves the budget then the group manager will be intimated about it and he has to submit his pay review recommendations whether he requires any more budgets to give the increments to his group. Various reports have been designed for the client to keep a track of the appraisal process.
Responsibilities:
- Worked on performance issues specified by the client.
- Effectively implemented the requirements as per the BRD and also communicated with the on-site business people for the clarification of the requirements.
- Customized the pages according to the client's requirement.
- Designed the pages to upload SQR's for Groups data and Review Rating data into the PeopleSoft system.
- Worked on the workflow process for the eCompensation module.
Environment: PeopleSoft HCM 8.9, Oracle 9i, People Tools 8.45.
Confidential
Role: Technical Consultant
Description: Confidential leading supplier of construction cost information. A product line of Reed Construction Data, RSMeans provides accurate and up-to-date cost information that helps owners, developers, architects, engineers, contractors and others to carefully and precisely project and control the cost of both new building construction and renovation projects. RSMeans also has a number of product solutions for construction professionals who focus on construction in Canada, Mexico and Russia. This project includes migration of Pegasus data and functionality to PeopleSoft V8.8/8.9 solutions housed at LexisNexis in Dayton replacement of any non-OEB functionality performed by Pegasus and archive and shutdown of Pegasus at RS Means.
Responsibilities:
- Involved in Design, Development, Testing, and Enhancement of PeopleSoft CRM modules.
- Integration and system testing of the entire application
- Was responsible for meeting tough deadlines, meeting the different SLA's defined by the client.
- Analyzed the requirements of operational issues, reports and mapping the requirements against the PeopleSoft delivered reports and interfaces.
- Worked on Technical design documents and templates.
- Did Customizations in CRM8.9 to the delivered components such as RO CAPTURE, RD PERSON and RD COMPANY.
- Developed conversion programs using AE, CI FL for components RO CAPTURE for closed open orders , RA CAMPAIGN DETAIL Campaigns Rollups of CRM 8.9, ITEM DEFIN, PROD DEFN, PROD GROUP, PAYMENT ENTRY of FIN 8.8 components.
- Worked on several Change Requests of SQR and PeopleCode.
- Documented all the support processes, and the new CR implementations.
- Conducted Knowledge transfer sessions team meetings whenever needed.
Environment: PeopleSoft CRM 8.9, Fin 8.8, Oracle 9i, People Tools 8.45.
Confidential
Role: Technical Consultant
Description: Confidential has a corporate office in Toronto and its operations are spread globally, PeopleSoft is mainly used for Confidential Operations and will be turned on to Confidentia in Confidential . Confidential upgraded to the latest version 8.9 of PeopleSoft Confidentia. Most of the business users as well as support staff are located in Toronto - This includes Confidentia, Benefits, Core HR e pay, Organizational Reporting . Inco is now implementing PS 8.9 for its Goro Nickel Division which is situated in New Confidential They require lots of country and company specific payroll, WFA and recruitment reports and interfaces to complete the implementation successfully.
Responsibilities:
- Did Requirements gathering to get an insight of the client's Global Payroll reporting and data upload requirement.
- Worked on Technical design documents and templates.
- Developed interfaces for Personal Data, Job Data and Job Code tables using Application Engine programs, CI, FL ExcelToCI tools.
- Developed, analyzed and tested several SQRs which generate interface files from HRMS database.
- Helped application production support team in resolving issues.
- Attend the Weekly review meetings, and Update the Client and the onsite team regarding the status of different Change Requests and the support issues.
- Developed Graphical Pie-Chart Crystal Reports for Recruitment module.
Environment: PeopleSoft HCM 8.9, People Tools 8.43.
Role: Team Member
Description: Confidential is the world's leading manufacturer of construction and mining equipment, diesel and natural gas engines and industrial gas turbines is a Fortune 100 company . Around the globe, Caterpillar products and components are manufactured in 50 Confidential facilities and in 65 other locations in 23 countries. For Implementation of PeopleSoft 8.19 people tools for 26 countries beginning with Australia from Oct'03 to March'05 and it is an off-shore/on-site model. At offshore we did upgrade and data conversion from HRMS 8.3 to HCM 8.9 PeopleSoft using PeopleTools, File Layout, Application Engine and Component Interface. They are reusable with small changes from country to country. Develop Global Standard reports and Country Specific reports from the technical specifications given from onsite. Implementing mass change processes which are run by an Application Engine Program by invoking component interface.
Responsibilities:
- Worked on page designing extensively
- Formulating SQL queries on assigned modules
- Worked on Technical design documents and templates.
- Did Customizations to the delivered components and SQR reports.
- Developed and maintained data conversion code which used AE, CI FL.
- Worked extensively on PeopleSoft security to create Permission lists, Roles and User Profiles.
- Initiated Teleconference meetings for collecting requirements from client, Vendors and onsite team for the implementing Change Requests.
- Helped application production support team in resolving issues.
- Attended weekly team meetings with all the teams, to gain knowledge on different technologies and giving presentation regarding the HRMS application to the dependent teams.
- Performed detailed technical analysis of the processes and provided alternate solutions which enhance the performance and usability.
- Prepared Project Documents, user manuals and test cases.
Environment: PeopleSoft HCM 8.9, DB2, People Tools 8.43.