Senior Techno Functional Peoplesoft Consultant /service Delivery Sme Resume
Sterling, VA
SUMMARY:
- Over 10+ years of IT experience as a Functional Consultant, Business Analyst, Test Manager, Test Analyst, Subject Matter Expert for Web Based Applications including PeopleSoft, Oracle eBusiness Suite, Oracle Fusion, Talemetry and Aon Hewitt Benefit System (TBS).
- Worked very closely with Business users in capturing requirements and creating Functional documents (BRD & FD).
- Strong functional and implementation experience on PeopleSoft HCM modules like Talent Acquisition Manager, Candidate Gateway, Core HR - Workforce Administration, Self Service (ESS & MSS), Security Administration, Position Management, ePerformance Management System, Enterprise Learning Management, Person/Job Profile Management and CRM Helpdesk Module.
- Strong exposure to PeopleSoft security. Extensively worked with Security Administrator to implement security in various levels creating Roles Permission Lists, User Profiles, Department & Role based Security, Query Security, Row level security & TAM Security.
- Worked on Oracle Fusion HCM Talent Management - Profile Management, Goal Management, Talent Review, Performance Management, Gallery Portrait and Succession Planning.
- Strong experience in preparation of Functional Solutions, Functional Reviews, Design presentations and provide solutions for gaps identified in customer business processes.
- Utilize Functional expertise to lead fit-gap sessions with primary stakeholders to setup and configure the system.
- Worked with Application Designer, Application Engine, People Code, File Layout and SQR Program.
- Involved in functional Upgrades from PeopleSoft HR 8.8 to PeopleSoft HR 8.9, 9.0 & 9.1
- Experienced in all testing types: Regression, Smoke, System integration, Data conversion testing.
- Experience in design and development of Effective Test Cases, Test Data, and Test Execution Based on Business Requirements and Defect Reporting.
- Experience in Release Management and Environment Management.
- Experience in Team Management Confidential technical delivery.
- Adept at problem-solving and having rich experience in understanding the business issues and resolving or minimizing problems by identifying them in minimal time.
- Good communication and inter-personal skills, accustomed to work in a team environment with tight schedules and capable of working efficiently under pressure.
TECHNICAL SKILLS:
Skills: PeopleSoft People Tools 8.4x Certified Consultant PeopleSoft Enterprise 9 HR Consultant Certified Expert Peopletools 8 Application Developer Certified Expert (Application Designer, Application Engine, File Layout) Functional and Test expert on PeopleSoft v. 8.3, 8.9, 9.0 & 9.1. Oracle Fusion HCM Test Consultant Expert in advanced SQL programming. International Software Testing Qualification Board Certified Tester HP Certified Quality Center 9.2 software professional HP Certified QTP 9.1 professional (Automation) PS Enterprise Automation script experienced professional
Languages: People Code, PS Query, SQR, SQL
Database: Oracle 8i,9i,10g, 11i and DB2
PROFESSIONAL EXPERIENCE:
Confidential, Sterling, VA
Senior Techno Functional PeopleSoft Consultant /Service Delivery SME
Responsibilities:
- Handle Work Requests or Change requests involving business impact analysis, functional requirement specification preparation, co-ordination with change managers, developers and testers to production implementation.
- Create functional specification documents by understanding the Confidential systems, understanding the requirement by interacting with business users.
- Perform gap analysis between the client's current/legacy system and the PeopleSoft system for all new implementations.
- Develop business process design for the new modules like Core HR, ELM, TAM, ePerformance.
- Prepare user manual/design books to support the PeopleSoft business model (process maps, swim lanes).
- Prepare and walkthrough materials, plans and schedules for the customer.
- Conduct workshops to train the end-users of the system.
- Perform system security configuration. The day to day security tasks involve handling issues relating to User Profiles, Permission lists (Process, Page & Row Level), Query security (Query tree, Access Group & Query Profile), Report Distributions etc..
- Assist technical staff/developers on all aspects of the Legacy System functionality and the recommended modifications or design changes. Indicate current and potential Risks, associated with any modifications.
- Assist Technical Developers in conducting Unit Testing when questions regarding functionality and or business rules are in question.
- Created new field definitions and added that field definition to the existing record and page definitions through Application Designer.
- Involved in enabling and updating Security Definitions for Pages, Components and Menus to restrict users to the Database tables holding sensitive data.
- Developed and Modified PeopleCode for various validations as required by our business process.
- Have modified custom SQR reports and processes by including the new fields.
- Acted as a liaison between the business community and PeopleSoft development team.
- Assist Development Team Obtain appropriate approvals and Schedule moves from DEV into the TST environments.
- Perform system configuration and test data configuration to facilitate System testing & UAT.
- Guide the end user with User Acceptance Testing and seek business sign off’s there by meeting dates for implementation.
- Act as Business Incident Manager (BIM) for all appropriate Group HR technological incidents and be driven by the Group Incident Management process.
- Meet response times associated with the priority assigned to incidents (as defined in SDM SLA Agreement), service requests and work requests.
- Provide customer updates according to the timetable determined by the Incident Manager (IM), individual incident circumstances will drive frequency of updates provided
- Generating monthly reports on service level performance
- Communicate to customers all scheduled maintenance via the SDM Work Reception communication process a minimum of 72 hours prior to the event; with the exception of urgent maintenance
- Implement processes to deliver agreed service levels for the customer (Work Reception > Triage > Design Control Board (DCB) > Test > Change Advisory Board (CAB) > Implementation > Release > Warranty)
- Create and manage a service review annual calendar
- Attend Service Review Meetings and calls with the customers.
- Queue Management for Incidents and Service Requests
Environment: PeopleSoft System 9.0, 9.1 People Tools8.5X, Test Director 8x, Quality Center 9x, Oracle db, DB2, HP service center, HP service manager 9x, PVCS tracking system, Service Now, SQL Developer.
Confidential, Pleasanton, CA
Functional Analyst / Subject Matter Expert
Responsibilities:
- Assisted the business and functional teams in defining requirements and requests for new or modified services and features.
- Performed conversion of business requirements and management requests into product specifications.
- Designed layouts for the user's web interface, administrative interface module.
- Developed complete set of testing documentation for new services and features and updated testing documents for modified ones.
- Conducted miles stone acceptance testing during each phase of the project in the agile development model.
- Responsible for tracking and maintaining the bugs in flow.
- Analyze Talent Management data in PeopleSoft HCM 8.9 and data migration to Fusion V1.
- Involved in Requirement Analysis phases of PS 8.9 to Fusion V1
- Contribute to development discussions and Forums.
- Assist development team with PeopleSoft and Fusion HCM functional clarifications.
- Manage Team Assignments, Organize review meetings and status reporting.
Environment: Fusion V1, PeopleSoft System 9.0, People Tools8.4x, Test Director 8x, Quality Center 9x, Oracle, Bug DB, Bug Smart, Oracle Reviews and KIX (document repository).
Confidential, Pleasanton, CA
Functional Analyst / Subject Matter Expert
Responsibilities:
- Built function design documents for Profile & ePerformance Management business processes.
- Support the development team with Profile management business process related to Person Profile, Job Profile, Content Library and Search feature.
- Support the development team with ePerformance management business process related to Performance Documents, Development Documents, Business Objectives and other Administrative functions. ePerformance - Involved in configuring Document Templates, Types, Roles, Sections, Rating Models and Approvals.
- Worked through various phases - design, build, unit testing, functional integration testing, System integration testing and User acceptance testing.
- Created new field definitions and added that field definition to the existing record and page definitions through Application Designer.
- Co-ordinate with onsite for reviews, walkthroughs and acceptance of deliverables
- Provided functional support through all stages of testing. Worked from onsite during testing phase to support all CEMLIs and was employed in resolving issues and defects.
- Gathering business requirements for each division
- Undertake functional design reviews
- Assist end to end Business Process Functionality Testing
- Manage Development to QA feature handoffs
- Reporting/tracking deliverables related to Profile Management & ePerformance.
Environment: PeopleSoft System 8.9, 9.0, People Tools8.4x, Test Director 8x, Quality Center 9x, Oracle, Informix, DB2/Unix, Incident Change Enhancement, PS Enterprise Script, Change Assistant, Oracle Reviews and KIX (document repository).
Confidential, Pleasanton, CA
Functional Analyst / Subject Matter Expert
Responsibilities:
- Functional design and review of PeopleSoft Application data conversions, interfaces, custom reporting, and custom application.
- Setup the data for foundation/setup tables for HRMS.
- Conducted business process analysis, gathered and analyzed requirements, created design specifications, developed customizations and conducted user in the field of PeopleSoft-ERP.
- Performed system study and analysis of PeopleSoft HR to accurately interpret customer needs using Application Engine, People Tools & People Code.
- Designed fit gap analysis to help clients clearly identify problems and understand Business Processes.
- Worked extensively on Security (Roles & Data), Tree Manager, and Roles & Permission List.
- Ongoing end user support for PS Query, HRMS and report issues.
- Creating department hierarchy and thereby establishing the security using Security by Dept Tree functionality.
- Designed and developed data upload programs using file layout and component interface (ExcelToCI).
- Involved in configuring HCM IB messages (Service Operations - synchronous and asynchronous messages) and thereby validating the data flow across systems.
- Interact with Technical team to acquire necessary functional/technical understanding of the system
- Involved in On-line changes such as adding customized translate values, adding fields to pages and modifying Components and menus
- Involved and contributed to the functional design development.
- Assisted the business and functional teams in defining requirements and requests for new or modified services and features.
- Developed complete set of testing documentation for new services and features and updated testing documents for modified ones.
- Conducted unit, system, integration and regression testing and supervised testing
- Involved in Security Testing of the system.
- Publish Daily Status Report, hold meetings with Test Manager periodically to discuss the Testing Progress and resolve issues, if any.
- Clarified client requirements, business needs and project objectives, via feedback sessions and client meetings.
- Business Process Automation of Core HR using PS Enterprise.
Environment: PeopleSoft System 8.8, People Tools8.4x, Test Director 8x, Oracle, Informix, DB2/Unix, Incident Change Enhancement, PS Enterprise Script, Change Assistant, Oracle Reviews and KIX (document repository).
Confidential, Pleasanton, CA
Functional Analyst / Subject Matter Expert
Responsibilities:
- Documented, tested, and oversee all business processes within ELM related to Catalog Hierarchy, Categories, Catalog Items, Activities, Learning Methods, Delivery Methods, Learning Plans, Supplemental Learning’s, Programs and s.
- Establish ELM security (Catalog Access) through Learning Environments, Learner Groups and Learner Profiles.
- Worked through various phases - design, build, unit testing, system testing, system integration testing and user acceptance testing.
- Involved in functional design reviews of all functionalities in ELM 9.0.
- Resolve EIP issues between PeopleSoft HCM and ELM and monitor scheduled run of Asynchronous job in ELM.
- Undertake mass import of employees/workers from the legacy HR systems to Peoplesoft HR and push the employees to ELM.
- Configure and map eLearning contents in the content server to learning’s in PeopleSoft ELM.
- Involved in setting up eLearnings (SCORM 1.1 and 1.2 and AICC Compliance) and undertake content testing.
- Involved in configuring integration broker to send/receive messages real time from PeopleSoft HCM to ELM system and Monitored service operations message status (publication and subscription messages) using Asynchronous Monitor.
- Developed new Records, Online Pages, and Run Control Pages using PeopleTools for the specific needs of the company. Implemented PeopleCode for online validations and user interface.
- Involved in functional issue resolution and raising new change requests.
- Responsible for preparing and maintaining the Functional Test cases (SIT) for ELM.
- Executing functional test cases and generating test case execution reports.
- Review system test defects and find root cause of the issue.
- To assist in replication of client’s problem/issues/defects.
- Performed full end to end integration testing with PeopleSoft HRMS.
- Review existing UAT test cases and coordinating with respective author to clarify issues.
Environment: PeopleSoft System 8.8, 9.0 People Tools8.4x, Test Director 8x, Oracle, Informix, DB2/Unix, Incident Change Enhancement, PS Enterprise Script, Change Assistant, Oracle Reviews and KIX (document repository).
Confidential, Pleasanton, CA
System Analyst
Responsibilities:
- Test Case documentation - Developed complete set of testing documentation for new features and updated testing documents for modified ones.
- Test Case execution - Conducted system, integration and regression testing.
- Configure all the foundation/setup data required to run TAM/CG.
- Configure and sort issues related to TAM Job Opening and Applicant Security.
- Documented and logged test results, signed-of the new or modified elements of the product to the Production system.
- Defect Management & Reporting - Raising bugs/defects as per the company's bug cycle format.
- Attending daily meetings and standup to discuss the work status with business, testers and developers.
- Coordinating with developers for defects resolution.
- Analyze assigned Incident Change Enhancements requests.
- Replicate and test the client reported incidents.
- Prepare the Test condition document as a proof of testing.
- Develop testware for significant test conditions that are missing from the overall Recruiting Solutions Regression test suite in accordance with HCM best practices.
Environment: PeopleSoft System 8.0, 8.3, 8.8, 8.9, People Tools8.4x, Test Director 8x, Oracle, Informix, DB2/Unix, Incident Change Enhancement, PS Enterprise Script, Change Assistant