SUMMARY:

• Over 14+ years of Information Technology Experience in PeopleSoft Administration Architect on different operating systems such as UNIX, Linux and Windows. Roles and responsibilities extending from Installer, upgrade specialist, Architect, Production Support Analyst, and Senior Consultant.
• Demonstrated excellent technical and problem solving skills that enabled me to do numerous installations, upgrades, troubleshooting the entire gamut of PeopleSoft Internet Architecture along with performance tuning.
• Proficient in regular activities such as TAX updates, refreshes, cloning database, configuring report repository, configuring elastic search, configuring SMTP mail, configuring the report nodes and troubleshooting application server, web server, and process scheduler, and migrations. Security administration, now working as Senior PeopleSoft Admin.
• Installed and configured PeopleTools, File Server, WebLogic Web Server, Application Server, Process Scheduler Server, Tuxedo, PeopleSoft Internet Architecture (PIA) and Report Distribution, Failover, Integration Broker, LDAP, Single Sign on, Load Balancing, Environment Management Framework, PeopleSoft Application Security Administration, contingency planning for various PeopleSoft Oracle Database Instances, and Disaster recovery.
• Proficient in carrying out the routine maintenance activities: environment refreshes, PeopleSoft project migrations, file object migrations, expert in performance tuning of Web Server, Application Server, Process Scheduler Server, Tuxedo and Database. Proficient in applying PeopleTools product patches, application patches, as well as applying bundles, maintenance packs. Management and maintenance of PeopleSoft Dev, Test, UAT and Prod environments. Monitoring and maintenance of system health. Expertise in PeopleTools and application upgrades. Troubleshoot issues related to server components and failed process or jobs. All the activities maintained a close coordination with all the respective teams.
• Worked on distributed, large scale and high availability environments and full cycle implementations of PeopleSoft systems. Working with various project teams to develop requirements and decide deliverable dates for new PeopleSoft installs. Troubleshooting, researching and yet times opening SR with Oracle support. Proactively preparing the future capacity requirements by calculating the growth of the application in terms of database size, count of end users and application functionality Worked with different PeopleSoft applications including HCM (Core HR, Base Benefits, Administration, Recruiting Solutions, Benefits, Manager as well as Employee Self - Service. FSCM (General Ledger, Accounts Receivable, Purchase order, Accounts Payable, Account receivable, Expenses, and Asset Management); Enterprise CRM and Portal (Interactive Hub).

TECHNICAL SKILLS:

PeopleTools: PeopleTools 8.46/8.48/8.49/8.50/8.51-55 Application Designer, Configuration Manager, Data Mover, Query Manager, Application Engine, Tree Manager, Integration Broker, verity, SES, Elastic search

Application: PeopleSoft Financials, PeopleSoft HRMS, PeopleSoft EPM, PeopleSoft

Reporting Tools: CRM, PeopleSoft Enterprise Portal version 8.8/8.9/9.1/9.2

Webservers: SQR, Crystal Reports, PS Query, nVision, Hyperion WebSphere, Web-logic 8.1/9.2/10/12 C

Languages: SQL, PL/SQL, People Code, Application Engine program

Upgrade Tools: Change Assistant, Upgrade Assistant

Version Control Tools: PHIRE, STAT

Operating Systems: Red Hat Linux, AIX, Solaris, HP-UX, Win 2003/2008/2012, Oracle Enterprise Linux server.

Productivity Tools: MS Office, MS Project, MS Visio

Security tools: Security Administrator, Object Security, Query Security and Tree Manager.

PROFESSIONAL EXPERIENCE:

Confidential, Evanston, IL

Sr. PeopleSoft Administrator/ Architect

Responsibilities:

• Provide support for all campus solution environments across multiple datacenters
• Work with other PeopleSoft administrators in applying the patches. Applied 8.55.14 and 8.55.15 tools patches during upgrade process
• Supporting the existing environments in troubleshooting issues like Integration Broker, Process scheduler, webserver issues, and performance tuning
• Install and configure elastic search
• Capacity planning based on the existing users and future users though the inputs from managers and functional team
• Researches, studies and evaluates software tools, hardware, integration technologies, services, and leading edge technologies that could be applied to the company's infrastructure
• Performing analytics to identify and highlight infrastructure risks, issues & dependencies
• Primary support for disk, volume and file system management
• Migration of PeopleSoft projects through PS Tools, and Phire
• Application of patches and upgrades to PeopleTools and Oracle
• Redeploying the domains such as webserver domain, application server domain, process scheduler domain as part of patch application process
• Technical troubleshooting and tuning of all Peoplesoft infrastructure components including but not limited to, PIA, WebLogic, Integration Broker and Messaging administration, Report posting issues etc

PeopleSoft Administrator Architect

Responsibilities:

• Install PeopleSoft application software and third party applications and build web server, application server, and process scheduler instances for all PeopleSoft applications
• Applying selective application updates through PUM (PeopleSoft update manager)
• Applying updates and fixes through change assistant
• Applying Tax updates through change assistant
• Monitoring applications for troubleshooting issues and to optimize performance and resource utilization
• Provide recommendations to application programmers in troubleshooting, exception processing needs, and other data management issues
• Work on complex issues, projects, or support issues that involve a high level of risk, that impact performance of the entire PeopleSoft applications, or bringing the appropriate team members who are specialized to deal with the task
• Work with DBAs to get migrations that need DBA work completed
• Work with development team and set up Integration Broker to communicate and exchange data between PeopleSoft and also between PeopleSoft and non-PeopleSoft external applications.
• Use of WebLogic console for monitoring and troubleshooting web server issues
• Proficient in using Tuxedo command line interface for application server/process scheduler troubleshooting
• Provided support during scheduled 24x7 on-call support as and when needed

PeopleSoft Administrator

Responsibilities:

• Installation of Oracle and PeopleTools 8.48/8.50-8.55 and application HCM/FSCM/EPM/ELM 8.9/9.0/9.1/9.2 software to create new environments
• Implementation and monitoring of PeopleSoft Internet Architecture (PIA) servers, which includes WebLogic, Tuxedo, process scheduler, integration broker, application messaging, Linux, windows, and oracle database
• Configuration of Web Server, Application Server, Process Scheduler, and Database Server
• Handling change control as per established standards
• Create and maintain technical documentation
• Performance tuning of PIA architecture including various configuration related parameters
• Coordinating with different teams such as infrastructure team, DB admin team, and Citrix team to resolve issues
• Monitoring the servers, identifying, and correcting the issues proactively as and when required
• Expert in capacity planning based on the current and future requirements.
• Performing refreshes on non-production PeopleSoft instances. Resolving issues in these environments raised by application and testing team
• Participating actively during DR Drill and DR Planning
• Providing support in debugging PeopleSoft errors with developers and also in tuning PeopleSoft components
• Providing recommendations and suggestions to development team to optimize the performance and automate certain tasks
• Applying PeopleTools fixes, patches, bundles, and maintenance packs
• Setting up development environment for PeopleSoft developers
• Conducting KT and knowledge sharing sessions among team members as required while providing technical documentation to help others
• Superior communication skills both written and oral form, with developers, managers, and other IT groups as needed
• Configuring Change Assistant
• Monitoring alert log file for any database related issues
• Report node configurations, project migrations, performing production data change PDC/RFC
• Migrated Security related objects of the application from development database to Unit testing and System testing and then finally to the production database during rollout. This included keeping all the databases consistent and in sync with PVCS version control tool.
• Installations and configuration of Crystal Reports, n-Vision.
• Cobol compilations
• Clearing cache on webserver, application server and process scheduler.
• Auditing - Executing DDD audit, SYS audit, alter audit.
• Report generation
• Troubleshooting web Server, application server and process scheduler.
• Verity, SES, installation and configuring REN server
• Troubleshooting Integration Broker, message flow issues

PeopleSoft Support/Upgrade Project/Administrator

Responsibilities:

• Creation of the project transition activity plans & amp and preparation of project documentation
• Install PeopleSoft application and third party tools, build the Web server, application server, and process scheduler for all the PeopleSoft environments
• Applying application updates through PUM
• Applying updates and fixes, and Tax updates through Change Assistant
• Maintenance of PeopleSoft production environment along with supporting environments
• Creation of fire-wall requests
• Comparing and carrying out project migrations between various PeopleSoft Instances based on requests
• Perform PeopleTools Upgrade from 8.53 to 8.54
• Synchronized the HR 9.2 Image to 12 using PeopleSoft Update Manager
• Worked extensively on third party batch scheduling tool tidal for setting up jobs in PeopleSoft

PeopleSoft Archival Project/Cloud Migration/Production Support

Responsibilities:

• PeopleSoft HRMS version 9.1 was getting upgraded to Version 9.2, along with creation of archive copy of the existing HRMS 9.1 application for future reference
• Creation of project plan for the archival project and preparation of technical specifications
• Implemented LDAP authentication
• Maintaining 3 production environments and 18 non-production environments installed on windows Oracle 11g Database and Windows Server 2003/SQL Server 2000.
• Refreshing supporting environments from production
• Monitoring batch jobs and user processes
• Comparing and carrying out project migrations between various PeopleSoft Instances

(Development, testing and Production instances) based upon user requests

PeopleSoft System Administrator

Responsibilities:

• As a primary resource of PeopleSoft production support for applications such as HRMS, and FSCM
• Applying PeopleSoft maintenance packs and various bundles and patches as needed to fix problems with the applications
• Creation and configuration of application server domain templates and modification of the application server parameters that affect the system performance for Dev, QA, and prod environments
• Providing support to HRMS, FSCM and Portal applications
• Creation, configuration, and tuning of all PeopleSoft components such as web servers, application servers, and process scheduler servers
• Providing support as primary on-call resource for production pertaining to any after hour issues on 24/7 support schedule
• Successful implementation and configuration of Single Sign-On, LDAP on multiple environments
• Responsible for applying updates and fixes, bundles, and maintenance packs to the environments of PeopleSoft on a scheduled basis, which includes Tax updates, patches as and when released
• Resolving issues with Application Engine, SQR, People Code, Crystal, and nVisions by coordinating with development teams
• Migration of Security related objects related to application from development database to Unit testing and System testing and then finally to the production database during rollout, which includes keeping all the databases consistent and in sync with PVCS version control tool
• Migration of PeopleSoft projects and file objects using Quest STAT CM Tool.
• Providing resolutions to issues with respect to reports posting to report repository and messages being queued in the Integration Broker
• Trouble shoot issues such as failed process request including an SQR, Application Engine, and COBOL
• Creation of Operations manual to include documentation of all the routine maintenance activities and shared with the PeopleSoft program office

PeopleSoft System Administrator

Responsibilities:

• Worked in a team of PeopleSoft professionals to support HCM, Finance, SCM, and Portal applications
• Successfully installed New Demo PeopleTools 8.52, FSCM Application 9.1, Tuxedo 10gR3, WebLogic 11gR1, loaded Demo and System databases, created PIA, App Server and Process Scheduler domains
• Built new AIX Applications Servers, AIX Process Schedulers, NT Process Scheduler Servers, and AIX WebLogic Web Servers for Demo, Development, Test and Production.
• Upgraded FSCM 9.0 to 9.1 FP#2 and PeopleTools 8.48 to 8.52.08
• Successfully completed initial Pass and 4 Test Moves to production
• Researched and resolved issues related to poor performance of Change Assistant scripts in the initial pass and recommended to move to different data center (subnet).
• Generated scripts from Change Assistant that altered large tables of over 400 million rows and was executed on the database server
• Reviewed and made necessary changes to clean up the DDDAUDIT and SYSAUDIT scripts
• Extensively worked with Development Team to resolve issues related to Conversion Programs
• Setup Integration Broker between PeopleSoft HCM, FSCM and Portal.
• Performed weekly PeopleSoft post refresh steps
• Applied patches, bundles, maintenance packs and tax updates using Change assistant as per the schedule
• Applied Oracle WebLogic patch 10.3.6 for multiple Web Servers on both Linux and Windows systems
• Applied PeopleSoft 8.52.10 product patch to multiple non-production environments on all Application, Batch and Web Servers
• Performed all other routine PeopleSoft administration tasks, such as migrations, traces, recycling etc
• Working as a part of upgrade team for the up-coming PeopleTools and Application upgrades
• Performed PeopleSoft project migration and non-PeopleSoft object migrations using Quest STAT and manually
• Served as on-call resource for production support pertaining to any after hour issues on 24/7 support schedule which rotates among all team members

PeopleSoft Administrator

Responsibilities:

• Installation and maintenance of PeopleTools 8.48/8.50 and Applications modules HCM/FSCM 8.9/9.0
• Implementation and monitoring of PeopleSoft Internet Architecture (PIA)
• Configuration of web Server, application server, process scheduler and database Server
• Performance tuning of web server, application server and database Server
• Co-ordinated with infrastructure team, Citrix team, VDI team, Database admin team for resolving issues
• Performed database cloning and refreshing on PeopleSoft instances
• Applied PeopleTools fixes, patches, bundles, maintenance packs
• Setting up development environment for PeopleSoft Developers
• Configuring Change Assistant
• Report node configurations
• Project migrations
• Performing Production Data Change PDC/RFC.
• Installations and configuration of Crystal reports, nVision, Application Engine.
• Clearing of Caches of webserver, application server and process scheduler.
• Auditing - Executing DDD audit, SYS audit, and Alter audit
• Generating of reports
• Troubleshooting web server, application server and process scheduler.
• Installed Verity and configured PeopleSoft Books for context sensitive help.
• Creation of new databases and table spaces
• Taking backup using Hot Backup, Cold Backup and RMAN Backup.
• Troubleshooting Integration Broker, message flow issues and configuring Ren Server.
• Troubleshooting PeopleSoft Internet Architecture, integration broker, Application messaging flow, process scheduler issues, portal administration, Test server’s creation, and PS Analytic services

Clinical Data Analyst

• Coordinate with internal team and external vendors to ensure setup documents are prepared, programmed and tested for actuate results
• Attend Kick-off meetings and assists DOL to deliver DM slides
• Assists DOL to prepare Project plan (Milestone planner)
• Assist DOL (DMPM) to organize study setup meetings, Works very closely with DB programming, SAS, Clinical, Safety and Client team to make sure study tasks are completed in timely manner with highest quality
• Organize Internal/Sponsor/Vendor meetings to present/clarify, tasks requiring clarifications/ approvals
• Prepare and Deliver Data Management presentation for ‘Investigator Meetings’
• Undertake Setup documents creation like DVS, CCI, DCS, Test Data Plan, SAE Reconciliation Plan, Lad data transfer Specification and any ad hoc guidelines specific to study
• Review and provide feedback for cross functional team’s study setup documents
• Document meeting minutes/error logs/clarification logs and follow-up on action items
• Creates protocol specific training presentations to train data processing team. Train CRAs on CRF Completion Instructions (CCI)
• Responsible for filing/coordinating with cross functional teams to file all study documents like ‘Project authorization forms (PPSF), Project specific training forms (PSTR), Final/approved Study documents, other Study trackers and important communications of the project. Ensures these documents are audit ready at any time.
• Identify ‘Inconstancies’ or ‘Out of scope work’ in the study, bring it to DOL’s attention, raise a request and coordinate to implement Revision Request (Change order) of the database
• Delegate Data Cleaning activities to CDAs. Reviews and ensure quality of work performed by the Data processing team. This includes Query Management, Listings, Answered Queries, and SAE Reconciliation and 3rd party data reconciliations like Lab, IVRS etc.
• Tracks and manages team’s productivity and billed hours to update Budgeting metrics (PERFORM)
• Closely tracks study data cleaning progress and adjust resources appropriately.
• Liaison with database programmers and SAS programmers to retrieve Listings outputs or create ad hoc reports
• Attends OTT meeting (Outsource Trial Team) and deliver Data Management study status
• Organizing periodical study status meetings with cross functional teams, document meeting minutes and follow-up on action items
• Communicates with sponsor & project Leadership about the study status, query trends and issues in the study
• Identify protocol deviations, ensure data is accurate for ‘Data review meetings’ and Study status metrics
• Oversee close-out activities like Tracking of SDV completion, outstanding queries, freezing and locking activities
• Follow-up on pending activities to ensure tasks are completed as per project plan
• Worked in different CDMS databases like InForm, OC, Data Labs, Data Fax and Trained in RAVE