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Records Manager Resume

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Troy, MichigaN

BACKGROUND SUMMARY:
Detail oriented Records Management professional with more than fourteen years of experience. Proven strengths in organization, communication, and managing multiple projects simultaneously. Proficient in MS Office Suite as well as Visio and MS Project.

WORK EXPERIENCE:

Records Manager Confidential Troy, Michigan 1988 - 2010
Responsible for managing staff of thirteen ensuring safe document control of procedures and work instructions for entire organization. Also responsible for profit and loss for the department. Managed outsourcing of contracts and records storage with external vendors to ensure cost reduction to company and compliance. Consulted with branches and department personnel on filing standards for all media types. Coordinated annual review of all procedures with Kelly management/owners of documents. Served as Quality Auditor and ISO Assessor.

  • Managed the e-system associated with approval and publishing of company procedures and ensured that controlled documents were kept current and previous versions of documents were properly stored.
  • Developed company records retention strategy and maintained/published company, departmental, branch and country records retention/disposition schedules.
  • Identified and maintained listing of all Kelly applications, identifying criticality, disaster recovery, strategic data, users, business and IT owners.
  • Developed and maintained strategic information process.
  • Investigated changes to international/national/state-specific legislation and updated company strategy and records retention policies.
  • Responsible for retentions and distribution via mainframe.
  • Collaborated with IT and Law Departments on email retention policy.
  • Successfully represented organization in jury trial defending fair labor practices.
  • Launched new procedures utilizing Mobius to enhance forecasting abilities for all Managers.
  • Trained to ITIL requirements and processes as they pertain to the Kelly Hotline, provide 2nd and 3rd level support

EDUCATION:
Bachelor of Science in Business Administration

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