Keen project manager, adept at identifying new opportunities and leveraging consultative approach to determine customer / project requirements and develop innovative, cost-effective solutions. Motivational manager, proficient at driving focused teams to peak levels of achievement. Proven ability to manage large, complex projects and initiatives with full P&L authority.

Areas of Expertise

Project and Program Management Leadership Information Technology Management
Business Requirement Definition Program Development
Contract Negotiations and Vendor Management Customer Relationship Management
Cross-Functional Team Leadership Product Development / Marketing
Strategic Business Planning Resource Management
Operational Management Business Continuity Planning
Executive and Technical Communications Product and Service Life Cycle Management
Efficiency and Process Improvement Quality Assurance and Standards Development
Skilled in all MS Office Products including Project,
PowerPoint, Visio, ect. and mainstream applications

PROFESSIONAL SUMMARY

Confidential West Deptford, NJ
Independent provider of project management consulting, training, and resources expertise
Founder / Lead Consultant 2005 to Present 2005 to Present
Major engagements included:

• JP Morgan Chase
• Managed development, beta and launch projects for the new no pre-set spending product with revenue growth of 25.2 million.
• Planned and launched new product / project rollout for Business Card Instant Credit with a planned 5 year NPV of 15.2 million
• Launched strategic business partners, which accounted for upward of 85% of all Business Card instant credit volume.
• Managed development project and launch of new Corporate Liability product, which increased wallet penetration of the Middle Market customers and added a new 5 million dollar revenue stream to card services.
• Managed business definition analysts through the business requirements and business definition aspects of the project SDLC.
• Developed and executed project plans, facilitated gap analysis, JAD sessions, team meetings and stakeholder reviews.
• Created and maintained all project management artifacts utilizing JPMC’s internal project methodology and represented the business at the project review board phase check points.
• Represented and presented for the business at scope and change control sessions.
• Managed issues and risks throughout the SDLC in accordance with JPMC’s project methodology.
• Independence Blue Cross
• Saved $1.2M within five years by directing multiple finance technology projects for IBC vendor releases following general PMI project standards.
• Mentored and trained business analysts and project managers on IBC’s new project methodology.
• Created a new executive level dashboard reporting process for all IBC Finance & Enrolment projects.
• Managed on site vendors during the Quality Assurance and Testing phases of the SDLC.

Confidential New Castle, DE
Global provider of information-based technology products / services to banks, credit unions, and savings institutions
Vice President / Regional Manager 1998 to 2005

• Drove strategy and led operations, technology, and financial functions (with full P&L authority) for four Northeast sites; generated $18M in revenues with 9% ROI.
• Drove start-up and oversaw development projects for three new data centers (with total staff of 300) that generated $50M during five-year contract term.
• Generated $1.8M / year in add-on sales by forging critical partnerships with high-level community banking leaders, including First Colonial Bank, Sovereign Bank, Premier Bank, Provident Bank, First Trust Bank, Cross Country Bank, and Cornerstone Bank.
• Slashed operating costs 30% ($35K / month) by consolidating two geographically disparate sites, re-engineering operations, and implementing a new leadership structure.
• Increased regional sales by 100% ($85K / month) within eight months by identifying new opportunities and providing hands-on leadership to four Sales Representatives.
• Enhanced Corporate image and market presence by orchestrating marketing initiative based on business development, community outreach programs, and aggressive networking.
• Increased net profit of Virginia operations 9% ($200K / year) within six months by spearheading total operations / product overhaul.
• Improved operations efficiency and productivity by 30 % while reducing processing costs 50% ($80K / year) by establishing outsourcing services partnership with direct mail house.
• Supervised eight direct and 217 indirect reports that provided quality check processing and data interchange services to Community Banks.
• Accelerated product implementation by 20% within two weeks and re-established steady cash flow by enforcing a disciplined implementation control process and hiring an implementation lead.

Confidential Philadelphia, PA
Diversified financial services company with $808.9B AUM
AVP – Commercial Lending Project Management Division 1985 to 1998

• Increased Company visibility and provided product expertise at trade shows, industry events, and corporate outings.
• Played major role as Team leader for project management methodology analysis; assessed multiple methodologies, documented differences, and implemented an organization-wide formal full lifecycle methodology.
• Project Manager for $250M automated loan-outsourcing project to Sallie Mae; achieved 15 % reduction of non-guaranteed loans and default rates.
• Managed Student Loan Division to ensure accurate approval and disbursement of PHEAA loan proceeds. \

EDUCATION & PROFESSIONAL DEVELOPMENT

Business Administration and Marketing
Analytical Tools and Techniques
Numerous Conferences / Symposiums
Project Planning and Estimating
Managing Project Kickoff
Project Management Basics
Project Management