Executive Profile

Highly accomplished Global Senior Information Technology Manager with more than 13 years of technology and management experience, adept at building high efficiency teams while blending strategic vision with tactical execution; leads cross-functional multi-national high impact efforts to achieve new corporate milestones. Currently seeking a position dedicated to aligning technology with key business processes leading to identification of opportunities to increase revenue, improve market share while, raising customer satisfaction through operational and cost efficiencies.

Core Competencies

• PMI Project Management Methodology
• Vendor/Provider Management
• Technology Leader
• Unified Software Development Process
• Risk assessment
• Resource Forecasting
• Stakeholder Management
• RFP/Proposal evaluation
• RDBMS
• Conflict resolution
• Process development
• Mainframe expert
• Performance management
• Quality management
• Verbal communication
• Team building [mentoring]
• Off-shore Delivery
• Configuration Management

Legacy Platforms & Tools
IBM S/390, ES9000, MVS-JCL, COBOL II, DB2, DB2 Stored Procedures, CICS, IMS DB/DC, VSAM, Endevor, FileAid, SPUFI, Easytrieve, CA-7

Other Platforms & Tools
J2EE, IBM Websphere, MQ Series, Unix C, C++, Oracle (Managed projects), Microsoft office, MS Visio, MS project

Certifications:
Project Management professional (PMP), Project Management Institute (PMI), Pennsylvania, USA

Work Authorization
Authorized to work for any employer in the US without sponsorship (US Citizen).

Professional Profile

August 2009 – February 2010
Management Consultant – Confidential, Nashville, TN

Responsibilities as a Management Consultant include:

• Contributor to proposal bids and proposal Writing.
• Provide Subject Matter Expertise on various projects – Offshore project setup and delivery, PMO Setup etc.
• Conducted talent Acquisition interviews.
• Development of company policy and procedures.

August 2008 – March 2009
Senior Project Manager – Confidential, Nashville, TN

Responsibilities as the Senior Project Manager include (report directly to VP Global Risk):

• Office relocation and move management and Facilities management and tenant build out
• Oversight of removal of decommissioned assets following move from current buildings
• Overseeing former data center de-construction
• Provide Ad-hoc assistance for new ISP Telephony System – manage Vendor timelines and track progress
• Managed schedule/budget with Vendor during the installation of the new VoIP phone system
• Conducted Bidder conferences and Vendor walk through.
• Involved in procurement contract award and seller selection.
• Helped with the set up and install of the new print solution to help the various departments go paperless.
• Successfully applied mediation, negotiation and conflict management skill with vendors(s)
• Streamlined the Business Continuity Plan for the organization at the department level (including HR, Operations, Accounting, Fraud etc)

October 2007 – June 2008
Program Manager/Senior Project Manager – Confidential, Nashville, TN

Responsibilities as the VIP Program Manager/Senior Project Manager at TennCare include:

• Executing complex VIP Program ($4-5 mil budget) from design and development to production.
• Planned and scheduled project deliverables, goals, milestones for a team of 27 individuals (including BA’s, Developers, QA individuals).
• Conduct reviews on Business Requirements and Test Scripts on a periodic basis.
• Conducted daily Project Status meetings using SCRUM methodology and help resolve the roadblocks in a timely manner.
• Managed the planning, scoping, scheduling, resource allocation and development of the complex Interface project with the Depart of Human Services.
• Demonstrated leadership to define requirements for project risk and created strategies for risk mitigation and contingency planning.
• Integral part of the Change Control Board including the TennCare and EDS executives.
• Developed the relationship with client Executive Leadership (TennCare and DHS).
• Focused on mediation, negotiation and conflict management in areas where direct authority is not possible

July 2005 – October 2007
Project Manager – Confidential, Dearborn, MI

Responsibilities as a Project Manager on an Insurance Technology team included:

• Involved in client request responses (RFP’s, SOW’s) – making presentations, making specific recommendations including proof-of-concept demos and solution mockups.
• Maintained primary responsibility for end-to-end program development and implementation responsibility including requirements confirmation, business buy-in and sign-off, application development, system test and UAT support.
• Managed the planning, scoping, scheduling, resource allocation, development and implementation of several complex applications using multi-location and multi-cultural teams across concurrent projects.
• Developed project plans, project schedules, work plans and estimates for numerous complex programs. Ensured that project team(s) and/or plan deliverables remained on schedule and within estimates through active progress monitoring, regular team communication and detailed status reporting
• Acted as the acknowledged expert in Mainframe specialties and mission critical application systems. Provided development team with overall leadership in design, development and application integration. (COBOL II, DB2, DB2 Stored Procedures, CICS, VSAM, Endevor, JCL, FileAid, J2EE, IBM Websphere, MQ Series)
• Actively managed and responsible for the career progression and coaching of 20 Accenture (on-shore and offsite), and 4 client team members. Development team included Mainframe programmers and Java Developers.
• Managed Release scheduling including PMO capabilities setup that resulted in integration and alignment across multiple stakeholders in business and IT.
• Conducted daily stand up (Scrum) meetings with the team (including business individuals) and ensured that there were no roadblocks for the team.
• Performed Statistical analysis to compile Project Metrics and report to Senior Management weekly. Used several ADM tools/techniques to compile project statistics on a periodic basis.

March 2004 – July 2005 Confidential, Dearborn, MI
Project Release Manager

Responsibilities as a Release Manager on an Insurance development team included:

• Determined and directed overall work assignments, projects and tasks for a project team. Prepared activity and progress reports on a regular basis.
• Responsible for overall design and development of the backend components for the Insurance application - COBOL II, DB2, CICS modules. Also responsible for code-reviews, unit test results review etc.
• Developed project plans, project schedules, work plans and estimates for multiple projects. Monitored and reported on work plans, timelines and milestones for multiple concurrent projects.
• Ensured modules are structured, efficient and easy to maintain, meet functional and technical requirements and adhere to IT standards. (Worked with Dba’s to ensure SQLs are fine-tuned and proper access path was used. Re-designed queries, program logic as necessary.
• Using Microsoft Excel Macros, created test scripts to ensure that the testing of the Releases in Production would be smooth, repeatable and efficient.
• Developed complete implementation and contingency plans and identified opportunities for improving complex business processes.
• Developed and maintained standards for Release management. Identified and implemented Implementation planning processes and backs out processes.
• Involved in release Go/No-Go decision-making.
  

Aug 2002 – Nov 2003 Confidential, Dearborn, MI
Project Lead

Provided analysis and verification of functionality for the Wholesale Securitization, utilizing a Software Development Life Cycle approach and leading a team of seven. Primary responsibilities include:

• Facilitated JAD sessions; defined, analyzed and documented customer requirements and developed customer deliverables through the use of the Solutions Development Methodology.
• Produced Requirement Analysis Documentation, Use Case Specifications, Detailed Analysis & Design with UML, Data Dictionary (for Db2 and Terra Data tables), Business Rules (from Cobol/DB2/CICS programs) and System Design Specifications through the use of MS Word, Excel, Visio and versioning through PVCS.
• Coordinate with the business areas to enable significant improvements in control and audit ability of the Securitization process. Involved in designing the Securitization Database in Mainframe Db2.
• Reviewed and helped re-write test scripts (based on requirements) prior to execution and training for end users.
• Create test scripts in Microsoft excel. Primary support point for the System test team in triaging defects. Tracked and monitored the defects in TrackRecord.

Dec 2000- Aug 2002 Confidential, Detroit, MI
Business/Systems Analyst (COBOL II, DB2, DB2 Stored Procedures, CICS, VSAM, Endevor, JCL, FileAide)

Analyzed a client’s business process and apply technology to develop more efficient ways to operate through the System Development Life Cycle for Daimler Chrysler Wholesale, Retail and Lease systems.
Primary responsibilities included:

• Defined, analyzed and documented customer requirements.
• Developed customer deliverables including redesigning subroutine to eliminate “hard code” and promote table driven business rules.
• Produced Requirement Analysis Documentation, Detailed Analysis & Design, Data Dictionary, Business Rules and System Design Specifications through the use of MS Word, Excel, and Visio.
• Participated in the execution of test scripts for Integration Testing phase.
• Lead the effort for stress testing (testing that focuses on spelling/grammar, consistency, look and feel, security, field lengths, field validations, etc.) through the use of in-house testing tools like Smart test and Intertest.
• Responsible for creating technical design and program specs. Also involved in Cobol/Db2 development as needed.

Jul 1998-Dec 2000 Confidential, Detroit, MI
Mainframe Developer

Project involved setting up structured and consistent management processes and tools across the Mexico Integration projects. Primary responsibilities included:

• Development of a Handbook and Program Management User Guide through the use of Waterfall Iterative Methodologies.
• Development of the Project Coordination Tool through the use of MS Access (database included Issue Tracking as well as Scope/Change Control and Business Requirements Management).
• Creating Analysis and Technical Design for numerous programs.
• Designing, Developing and Testing numerous COBOL, DB2 & IMS batch and online programs.
• Maintained the individual Release Work plans in MS Project for the teams within Mexico Integration.
• Played a key role in the DB2 database design for the Mexico Integration process modules.
• Working with the Business teams in establishing the baselines for the testing of the various modules.

May 1996- Jun 1998 Confidential, Chennai, India
COBOL Programmer

Provide systems analysis and aid with the design and development of the system for the various tier1 clients to complete an auditable, repeatable, controllable process. The company created systems for various clients ranging from Pharmaceuticals to Book Stores. Primary responsibilities include:

• Facilitate the use of a structured methodology and documenting processes completely.
• Consult clients to firm up the requirements and design the various modules.
• Involved in development of programs in various modules.
• Prepared test cases for unit testing as well as integrated testing.
• Worked on special features that are designed to improve on-line performance.
• Assist with mapping the data across the various modules.
• Updated the Application Inventory Database of all clients with the use of MS Access.

Education:

Bachelors of Engineering (specialization – Mechanical Engineering)