PROJECT MANAGEMENT - I.T.

Versatile technocrat offering with an eventful career of 9+ years' of diversified experience in project management, business/operation/data analysis, software management & consulting in diverse technology area. Professional competencies in coordinating with the clients with structured inputs in the domains of project planning, scheduling and monitoring to ensure project accomplishment within defined time/cost parameters. Well versed with all phases of SDLC. Substantial experience in infrastructure development, executive level administration, outsourcing, and technology architecture. Deft in database design, data integration, and translating business requirements into a solid data architecture that serves as the foundation for IT design. Bring wealth of practical knowledge and understanding of software development best practices, with proven experience as a team leader and mentor. Expert in strategic project planning, pm tracking software, troubleshooting, monitoring and quality control, forecasting, and scheduling. Certified Project Manager

PERFORMANCE MILESTONES

• Successfully managed project review and implemented technology standards company-wide, reducing redundancy and saving more than $250,000 annually on maintenance costs
• Spearhead design through deployment of new development projects, including Web site re-launch
• Successfully designed marketing and SharePoint tutorials for high-end technology products
• Successfully synchronized SharePoint workflow with real-time updates from MS Project Server

CAREER PROGRESSION

Implementation Project Manager, Confidential Since February 2012 (remote) Accountable for overseeing conversion of Insurance Benefits Claims on Linux Legacy Systems to web based auto-adjudication software application. Triage and manage bugs and defects associated with pre and post implementation of application deployment. Facilitate regular meetings with the offsite project teams remotely Designed Emergency and Implementation Plans Collaborate and support other Project Managers in the PMO Actively involved in monitoring various projects and enhancing efficiency and effectiveness of the team Responsible for administrating deployment of new data systems including analysis, restructuring, and integration

Solutions Engineer, Confidential, May 2010 to May 2012 (Contractor) Strategically align IT solutions with business objective, led selection of appropriate technology & vendor products Acted as an expert in Blackboard Transact products, including their functionality, industry application, technical Infrastructure and deployment methodologies for Higher Learning Institutions Delivered product demos to potential clients, both locally and remotely Created several SharePoint sites using Moss 2010 for cross departmental workgroups Provide strong pre-sales support in designing customized proposals Provided scope information and high quality written responses to assist with the development of responses to RFP/SOW's Setup and configure product demonstration environments composed of both Blackboard Transact software and hardware solutions Created services catalogue and established policies around working with the company and it's clients. Successfully Managed third party contracts and new client acquisitions Design, develop and implement policies to ensure compliance with contract regulation

Technical Project Manager, Confidential, Feb 2009 to Apr 2011 Oversee a team of remote and local Field Service Engineers, Sales, and Technical Support reps Used Scrum methodology to manage the development of a variety of cots and other software customizations Managed a cross functional project team including BA's, SME's, Developers, QA, and Testing to deliver quality coding Simultaneously managed full life cycle of 15-20 small - large projects to make sure co. is meeting SLA guidelines Gather & defined business requirements while managing the risks to improve business processes and translating the requirements into systems solution by preparing functional specifications Accountable for technical competence building, resource management evaluations Identified client's requirements for customization & product enhancements, serving as the Single Point of Contact for Delivery and meeting deadlines in compliance to Time & Quality Responsible for spearheading entire project management activities with final accountability for project deliverables, stakeholder management, client satisfaction, schedule/charter management, requirements management, and overall project team performance Used SQL 2007 to run queries extrapolate, modify, and extract for customers. Studied existing systems and processes and conducted gap analysis to recommend befitting solutions within available budgetary resources

IT Project Coordinator, Confidential, Nov 2006 to July 2010 Provided support to Senior PM in PMO office. Tracked project schedule, WBS, and project plan in MS Projects. Prepared meeting minutes, requirements gathering, and other duties as assign by PM Organize various training sessions for the team to enhance their performance Coordinated and organized product and mass media releases for Academic Affairs and the IT Dept. Extracted reports and data mining from several enterprise applications Built website content, and graphical user interfaces such as tutorials, KB's, XML based web forms, and training material in MS One Note Oversee migration of Gmail system from OWA and website re-launch of Online Learning System Play pivotal role in developing customer centric policies, procedures, and marketing to develop business Responsible for creating proposals using PWA and import SharePoint task lists to synch with end-user MS Projects

EDUCATION/CERTIFICATIONS

• MBA/Masters of Information Systems
• Project Management Professional
• Bachelor of Science Computer Science
• Certified Project Manager
• Licensed Realtor

TECHNICAL EXPERTISE

Operating Systems : 2000/2003/XP/Vista/ 7/Unix/MAC OSX/DOS/Winpm Applications\Tools : MS Office, Crystal Reports, Visual Studio, SharePoint, SQL, Oracle, MS Access/Projects, Project Server, PeopleSoft, Citrix, Juniper, VM Ware, Heat, Autotask , PowerSteering,Exchange Server, Cisco, Avaya, MOSS, C#, .Net