Summary

Accomplished seniorlevel Information Technology Manager with 15+ years experience in delivery and management (architecture, design and build phases) of enterprise software solutions. Deep expertise and experience in Enterprise Content Management technologies, Service Oriented Architecture (SOA), Enterprise Java and Microsoft (.NET) technologies. Successfully managed multiple Enterprise Content Management solutions and custom enterprise applications implementations. Experience in RFP proposal responses, SOWs, project estimations, mobilization, implementation and deployment activities. Certified PMP with deep experience in IT strategy, planning and solution architecture, multisite team coordination.

Experience

Senior ManagerConfidential Oct 2006 to Present
Responsible for delivering/managing consulting projects. Led globally distributed work teams to achieve project objectives while managing financials, scope, time, resources, and quality. The projectlevel responsibilities included project/program work planning, schedule management, stakeholder management, project communications, managing issues and risks, and performing quality control review of project deliverables. Provide Subject Matter Expertise in RFP responses and business development, build reusable assets, serve as internal training faculty and contribute in industry thought leadership.
Project Experiences at Accenture:

Project:ConfidentialMay 2011 – Present
Role: Delivery Manager
The enterprise solution provided business users ability to dynamically configure/manage the content as seen and accessed by the end users. The solution was utilized SOA framework with configuration services for the web application. The customized Content Management solution reduced dependency on IT and greatly benefitted Business users in communicating and managing the right enterprise content.
Led the team in scope, solution, estimating (with resource forecasts, costs, timelines, etc) and writing the SOW for the deal.
Managed delivery of two parallel work streams (.NET and Java) with teams from onshore, offshore as well as client resources.

Project:ConfidentialApr 2010 Mar 2011
Role: Technical Delivery Manager
Project’s goal was to provide a shared, highavailable, highly scalable platform for the Enterprise Content Management solution based on Documentum 6.5 technologies (Java enterprise application) . The solution enabled an enterprise level adaption of Content Management and consolidation of siloed applications.
Delivery Lead responsible for all the technical and delivery related milestones.
Led large onshore and offshore teams in driving the analysis, build, test and deployment phases
Managed daytoday client relationship with key stakeholders. The success of this first project at the new client led to many followup work streams.
Successfully delivered following two critical objectives:
Installed and configured core Documentum, Captiva and all related software components across the Development, Test, Stage, and Production environments
Analyzed existing applications to develop a roadmap. This provided a foundation for the next phase of migrating the existing applications. The analysis involved technical and functional review to determine the business needs and new capabilities to provide an optimized solution.

Project:ConfidentialSep 2008 Apr 2010
Role: Delivery Managerand Solution Architect
The program objectives were to build and operate an offshore capability for EMC\'s Documentum Professional Services organization. As part of overall goals, responsible for building a core team of over 30 resources in Bangalore Delivery Center.
Lead the team in managing the delivery of Documetum based and enterprise level projects to EMC\'s end customers.
Technical architecture/solution, program management (financials, risks, issues, governance, reporting), establishing key contacts within the client organization in growing the business, expanding the capability offerings, etc.
Delivered over 40 projects successfully during the length of engagement. The solutions included custom java web based applications, developing adapters for integrating with legacy systems, migrations and configurations.

Project:ConfidentialJan 2008 – Sep 2008
Role: Delivery and Operations Lead
The solution provided a centralized data center for managing and archiving data with scan centers spread across the globe. The solution served over 75 clients as part of the business process outsourcing offering.
Responsible for mobilization, plan, development and deployment of Content management solution to scan process (workflow) and archive the paper documents.
Led/Managed a team of onshore and offshore technical resources in developing the solution based on Captiva (InputAccel) scanning and Documentum technologies. The application development was based on Java and WebSphere technologies. The role also included the responsibility of managing an additional team of product support (24/7) and maintenance of data center and five scan centers across the globe.

Project:ConfidentialOct 2007 Jan 2008
Role: Project Lead and Technology Delivery Manager
The client engaged Accenture to assist with the design and implementation of inbound mail processing solution to internal and external customers. The project involved design/implementation of Proof of Concept phase at the client facility, with the objective of demonstrating the process and technology used.
As Project Manager, took overall lead in the implementation and delivery of the project.
Lead onshore and offshore team of technical/functional resources in the requirements, design and implementation of Captiva process and Documentum content management system.
Create work plan, resource requirements and cost estimates to track resource and task assignments.
Coordinate with all stakeholders and external dependencies like hardware and network connectivity modules.
Technical expertise in Captiva InputAccel image capture process and Documentum Content Server.
Engage the client, Development team and all dependent streams regularly for issue resolution and status updates

Project:ConfidentialOct 2006 Sep 2007
Role: Technical Development Manager
Responsible for the architecture, design, development and deployment of Nationwide\'s Web Content Management system for seven business units.
Led and managed a team comprised of Accenture, Client and Contractor resources in successfully delivering Documentum\'s workflow processes as well as custom java web application.
Developed work plan with resource and time estimates, led architecture and design sessions.
Worked on Resource planning, staffing, Project scoping, Solution Approach, Release/Deployment strategy, Project Implementation and delivery.

Confidential Nov 2005 to Oct 2006
Managed organization’s consulting division, with overall responsibility for the delivery of all the client projects. Instrumental in developing new software products, leveraging the assets and experiences of delivering client projects. Led large onshore and offshore teams in all aspects of the software delivery lifecycle. Provided leadership on emerging technologies, new products and solution offerings. Responsible for project/program work planning, schedule management, stakeholder management, business case development, delivery of project communications to organizations & senior management, managing issues and risks, and performing quality control review of project deliverables

Project: AP Invoice Management for an Airline company Oct. 2005 Oct 2006
Responsible for Architecture, implementation and delivery of Documentum based Enterprise Content Management system for Invoice processing system. The project provided a solution to automate the manual invoice processing. Lead multisite technical teams in the overall architecture solution in developing workflows/lifecycles, ntiered webbased application to perform rules based workflow tasks and integration with the existing applications. The solution was built on Documenter’s Content Server as a backend repository, Captiva InputAccel to scan, SQLServer database and J2EE framework in Eclipse development environment, WebSphere application server, using Spring and Hibernate technologies

Project:ConfidentialOct. 2005 May 2006
The project delivered a webportal for the end users to manage their utility payments online. The solution also included a custom content management system to manage and deliver the content to the web as well as integration with the existing financial application. Managed multisite technical teams in the architecture, design and implementation of the software solution, built on C# and ASP.NET technologies and SQL server backend.

Confidential Nov 2003 to Oct 2005
Responsible for leading a technical team in architecture, design and implementation of enterpriselevel vulnerability remediation software (Hercules Remediation Suite Citadel Software Solutions) for vulnerability assessment, security compliance and automated remediation of devices across the corporate networks. Successfully implemented Cisco\'s NAC (Network Admission Control) framework for endpoint security functionality. Technologies used: .NET, C#, ASP.NET web services, XML, UML, Cisco NOS and SQL Server.

Confidential July 2003 – Nov 2003Customercare billing Responsible for the business layer architecture and implementation of a customer billing and order software for a major telecom organization. Developed MTS/COM+ and database access components with interface to the serverside layer thru CORBA. Managed the implementation of XML web services client application module for accessing the customer profiles from an internal web server.

Confidential July 1998 Apr 2003Project: Online Collaborative Design Platform
Alibre Design is a web based, ntiered software application with realtime interactive design and product data management services built on Windows platform using Java, COM/ATL in C++, ActiveX, and C#/.NET technologies. Led a highly skilled team of software Engineers thru the entire software development lifecycle. Performed several key roles in the organization including significant handson contribution in Development, Software Requirements Analyses, Object Oriented Design, Architectural framework Design and Implementation. Made extensive use of Design Patterns and UML modeling tools.
Initiated technical and business relationships with the core technology partners. Developed technical specifications, feasibility evaluation, interfaced the application at the Java, C++ and COM technology levels with the external modules, and maintained the upgrade paths. Successfully identified and resolved internal and external issues.

Senior Software Engineer,Confidential May 1996 – Jul 1998Responsible for the design and development of Designer 7.0, a technical illustration software application. The software was developed on Windows platform, using Microsoft\'s Visual C++ and MFC class libraries. Developed GUI as well as the business logic and framework in implementing Boolean operations, curve analysis and simplification features.
Developed a database backend in C++ using Microsoft\'s ADO framework, for graphics content package based on Windows Draw product. Developed the database access layer as well as the data model.

Senior Software Analyst,Confidential Jul 1991 May 1996Developed an Object Oriented Computer Aided Design (CAD) Software System, \'Solid Edge\', using COM technology. The project was built on Windows NT platform in C++ language, using Visual C++ compiler and Foundation Class Libraries (MFC). The package provided drafting, modeling and detailing capabilities with OLE Automation features. Worked on developing core graphic objects creation and implementing geometric and graphic interfaces.
Developed the user interface in the Detailing Software package using MFC classes and custom controls. Implemented \'AutoDimension\' feature to extract the dimensions onto the Detail layout. Developed features on Drawing view properties, and Hidden Lines.

Technology and Tools

• Enterprise Content Management Documentum Content Server, Web Publisher, Business Process Manager (BPM), WebSphere, IBM RAD (Eclipse) development environment, J2EE, .NET, ASP.NET, Mercury Issue Tracker .
• MS Project, MS Visio, MS PowerPoint, MS Excel: expert proficiency
• Project Management – Delivery Methodology, Outsourcing / Offshoring, Delivery Management, Solution Planning & Architecting, Contract Negotiations, Business Development.
• IT Strategy & Planning, Presales / RFPRFI responses.

Education

Masters in Industrial Engineering
Masters in Computer Science
Project Management Institute
Accenture
Accenture
Accenture