Project Management Officer Resume Warwick RI - Hire IT People

SUMMARY

Project Managerwith background in release management, audit management and strategic communication. Strong ability to interpret and communicate technical information. Well organized and skilled in tracking, managing and resolving issues on multiple projects simultaneously. Self-motivated; work effectively with multiple functional areas. Strongly committed to accomplishing projects and meeting business goals.

PROFESSIONAL EXPERIENCE

ConfidentialWarwick, RI2005-2009
Project Management Office (PMO) Consultant/Communications Specialist(2008-2009)
Led or supported projects assigned to the Project Management Office (PMO) by managing scope, creating and maintaining project documentation, communicating with stakeholders, reporting project status, addressing project issues and ensuring deliverables were met. Liaison between business clients and Information Technology Department. Facilitated meetings/work sessions.

Supported the MetLife Auto & Home IT Release Management process by developing quarterly resource projections for the Project Management Office, obtaining IT project manager commitment to projects, and ensuring that release lifecycle milestones were met.
Summarized and reported Release results to senior management.
Chosen to participate in MetLife’s Integrated Technology Group (ITG) Communications Task Force, formed to connect associates and partners of newly merged IT departments by developing ‘best in class’ communications solutions.

Confidential Project Lead(2006–2007)
Ensured compliance with the legislative requirements of the Sarbanes-Oxley (SOX) Act.

Provided training, presentations and guidance to the Information Technology Applications Development Department.
Liaison between the Corporate Office, Information Technology, and internal and external auditors. Ensured documentation was available for review, and provided post-audit follow-up. All audits passed 2006/2007.
Centralized the independent testing process to minimize the resource impacts of SOX requirements.

PMO Analyst/Communications Specialist(2005–2005)
Centralized the communication function for the IT PMO.

Developed a team website.
Produced presentations for the management group, and assisted PMO members with department-wide communications.
Developed brochures, newsletters, and other communication media as needed.

ConfidentialWest Warwick, RI2003-2005
CallCenterProject Management Officer (PMO)
Established a Project Management Office (PMO) for MetLife’s personal life insurance call center.

Introduced project management methodology to call center managers and provided work sessions and training on topics including project kick-off, WBS, estimating resource requirements, etc.
Identified project activity and provided guidelines to management for prioritizing projects.
Provided a central repository for project information and assistance.

PREVIOUS PROFESSIONAL EXPERIENCE

ConfidentialWest Warwick, RI

Network Planner
Customer Service Representative

ANALYSIS & TECHNOLOGY, INC.,North Stonington, CTTelecommunications Analyst

BEL-O-MAR REGIONAL PLANNING COUNCIL,Wheeling, WV

Community Planner

NORTHERN MIDDLESEXAREA COMMISSION,Lowell, MA

Community Planner

EDUCATION

Master of Community Planning and Area Development
Bachelor of Science,
Bachelor of Arts

TECHNICAL DEVELOPMENT

Web Design and Maintenance Certificate,2009, New Horizons Learning Center
BryantCollegeProject Management Certificate Program,2003

PROFESSIONAL AFFILIATIONS

Project Management Institute(PMI)
Project Management Institute(PMI)- Ocean State Chapter

VOLUNTEER ACTIVITES

WarwickMuseumof Art
AARP Tax Aide Program

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Project Management Officer Resume

Warwick, RI

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