Sr. Project Manager Resume Atlanta, GA - Hire IT People

SUMMARY OF QUALIFICATIONS Certified Project Management Professional with extensive experience in managing cross-functional teams, including global programs. Consistently deliver complex business solutions that meet client requirements by leveraging extensive technical knowledge, an accounting background and outstanding communication skills. An effective leader with the recognized ability to turn around under performing accounts.

AREAS OF EXPERTISE

Project Leadership
SW & HW Implementation
Financial Accounting
Relationship Management
Process Improvement
Outsourced Services

EXPERIENCE & ACHIEVEMENTS

Confidential, Atlanta, GA 1997-2008 Sr. Project Manager, (2003 - 2008) Project Management for complex print outsourcing engagements. Led delivery plan development to meet future state design requirements and executed to meet the SOW, budgets and revenue projections. Managed account relationship between pre-sales architecture and post-sales operations.

National Accounts: Bank of America, International Paper, Merck, KPMG

Identified a potential unprofitable mix in product distribution and communicated a solution to senior management, preventing revenue losses in excess of $250,000.
Eliminated outsourcing costs of $350,000 by developing an innovative deployment solution.
Competitively negotiated Xerox's share of account by preventing their entry into HP's market of mid range devices, safeguarding HP's profit margin.
Increased rate of deployment by 30%.

Project: Achieve Benchmark Cost Structure (ABCS), GetFit Program A measured service transformation program to reach a $200M annual infrastructure run rate reduction.

Achieved $4.2M savings, $2.2M above target goal as Print Domain Lead. Majority of projects did not require investments beyond internal labor. Transitioned to operations for implementation.
$40M savings target was met as End User Support Domain Lead and transitioned to implementation.

Project: SAP - Managed global projects for SAP, one of HP's most critical businesses Planned new deployments of infrastructure and incremental storage on existing platforms based on capacity planning.

Trusted advisor relationship based on consistently delivering to the agreed upon expectations for scope, schedule and cost.
Negotiated and managed resource constraints as result of reorganizations and redeployments that ensured continuity.

Sr. Project Manager (Continued) Project: Global Support Development Managed the creation and deployment for all aspects of a global support system for OnBoard, a web-based application for scheduling conference rooms and related services. This included workflow diagrams, application testing and all training materials.

Strategic Project Manager, (2001 - 2002) Project: Statement of Work for Customer Event Detection Notification services Consulting engagement to resolve customer dissatisfaction with long response times for support resolution.

Used Rumblar-Brache technique to document current vs. future desired state, made recommendations for process improvements that were implemented and customer reported no support issues thereafter.

Business Process Analyst, (1997 - 2000) Project: Electronic Timecard - The first web-based timecard application designed and developed internally for US employees.

Full implementation results estimated to be minimum 65% work effort reduction.
ROI greater than 100% for product life of less than 2 years.
Project: GATOR, General Accounting Transaction Online Tool, a web based financial data query and reporting tool.
Implemented to all US Field financial analysts replacing four legacy applications.
Work efficiency gain estimate of 5%.

Confidential, ATLANTA, GA 1994 - 1997 Travel Accounting Manager Project: Electronic Expense Reporting & Customer Support Project Manager for the first enterprise wide client server software in GP, electronic expense reporting that replaced a high volume, high cost manual transaction process.

Generated $650,000 first year savings and $200,000 annual savings thereafter.
Sourcing and selection of 3rd party vendor to develop & customize application to meet GP's specific travel policies, processes and IRS regulations.
Authored and delivered communication plan that included: executive & high level management reviews & progress reports, large audience presentations, video & print media for end user training.
Drafted & implemented operational processes for accounting staff and created customer support call tracking system.

OTHER RELATED EXPERIENCE

Confidential, General Controller Confidential, Revenue Accounting Manager

EDUCATION BS Business Administration, with honors

CERTIFICATIONS PMP, Project Management Professional CPA, Certified Public Accountant

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Sr. Project Manager Resume

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