Project Manager Resume
UsA
Well-rounded seasoned Business Analyst with experience specialized in providing end-to-end solutions that accelerate business process excellence for SaaS business with expertise in the Oracle eBusiness Suite (R12) – Modules of Oracle Receivables and Oracle General Ledger, Oracle Billing and Revenue Management (BRM) Application, and custom web-based self service portal applications.
Experience using Oracle’s AIM methodology, Agile and similar implementation management practice.
Confidential,
USA.
Project Manager (2007 – Working)
Lead as a subject matter expert, shaping business solutions for the end-end process for SaaS ordering, billing & revenue management platform starting from ordering of the services to closing of the books in Oracle financials R12.
Business process expertise in complete life cycle of a complex Oracle Application project R12 (Invoice to Cash Process, Cash Management, Collections, Revenue & GL), Oracle BRM (Subscription based billing, provisioning, usage rating) & CRM (Salesforce, proprietary CRM System).
Working directly with key stakeholders from the Finance, Customer Advocacy, Sales and Marketing business teams and providing direction and leadership in promoting and implementing solutions aligned with best-practices for SaaS business.
Currently managing the projects for rolling out the SaaS platform capabilities to different business units at Cisco. My role includes defining project scope, project plan, goals, and deliverables, and publishing communications to senior management, stakeholders and team members in a timely manner. My responsibilities also include managing a group of five business analysts.
Confidential,
USA.
Senior Business Analyst (2005 – 2007)
Worked with management teams of GE, BP, FedEx in gathering requirements, facilitation of business discussion, provided end-to-end solution, impact analysis, risk assessment, business and functional requirement documentation for service & contractor management system.
Developed, configured, tested and provided end-user support for the flexible XML-based
integration framework which enabled rapid integration with existing technology investments such as accounts payable, goods procurement, project management and other systems.
Confidential,
USA.
Business Analyst (2004 – 2005)
Performed requirement gathering, liaisoned between business and development team, risk/end impact analysis and business/functional requirement documentation for California state government welfare agency (enterprise application to manage the increasing complexity of the public assistance and employment program required by welfare reform act).
In the process, architected, built, tested deployed code to the production servers, performed root cause analysis on incidents, recommended process and configured improvements for this enterprise application.
Confidential,
USA.
Software Programmer (2003 – 2004)
Document, implement/coding, unit and functional testing, production support for forecast, shipping and product modules of the supply chain management system using JSP, HTML, JavaScript, CSS as the front end technologies and Oracle as the backend.
Confidential,
USA.
Software Programmer (2001 – 2003)
Document, implement/coding, unit and functional testing, production support for user interface application for Release-Change Management and Project-Version Control system using Java Swings and JBuilder IDE.
BS in Electronics & Communication Engineering (1995 - 1999)