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Manager Resume

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NJ

SUMMARY

Creative and energetic Management Professional with demonstrated ability in planning and implementing corporate sales training meetings, new hire workshops and events as well as lead fundraising and special events. Known for exceptional organizational, planning and communication skills. Demonstrated success managing multiple projects/events and developing relationships across all levels of management. Effectively works independently and with cross-functional teams to complete projects on schedule and within budget. Expertise in:


  • Project Management
  • Logistics Coordination with Precise Attention to Detail
  • Client/Vendor Relationships
  • Strong Oral and Written Interpersonal Communication Skills
  • Customer/Client Satisfaction
  • Proficient Computer Skills/Website Development

SELECTED ACCOMPLISHMENTS

PROJECT MANAGEMENT

  • Project Manager at Novartis Pharmaceuticals for developing training programs and implementation. Responsibilities included meeting with business owners to develop requirements, sourcing vendors, writing Requests for Proposals, interviewing selected vendors, managing day to day schedule to assure projects came in on time and within budget.
  • Responsible for monthly Novartis New Hire Workshops for entire sales force, including training development, on site logistics, training program evaluations, managing budget and developing training materials and Best Practices.

EVENT PLANNING

  • Received Winning Team Award for successfully managing a national rollout of a Sales Force Automation system to 6,500 sales associates over a period of twelve weeks at multiple locations. Responsible for site selection, managing multiple vendors, on-site logistics, and managing day to day operations.
  • Successfully managed up to 60 trainers and kept them abreast of all updates, changes and best practices.
  • Received Business Excellence Award for successful software training rollout acting as Project Manager and On-Site Logistics Coordinator.
  • Received numerous recognition awards from upper management, business owners and peers for Results & Impact, Teamwork & Collaboration, Creativity & Innovation, and Customer/Quality Focus.
  • Raised a record $40,000 as the Special Events Chairperson for the Borough School Home and School Association annual fundraiser event for 400 attendees. Responsible for managing sub-committees, and soliciting donations from local small businesses, large corporations and celebrities. Created and displayed over 200 themed gift baskets.
  • Special Events Chairperson responsible for creative design and execution of graduation dance event for 70 attendees. Managed all sub-committees to create theme, invitations, logistics, music and decorations.

TEAM MANAGEMENT

  • Team Manager for multiple sports teams, including New Jersey Colonials Travel Hockey, Morristown Jr. Colonials Football and Morristown Jr. Colonials Lacrosse. Responsible for selecting tournaments, and organizing practice and game schedules. Arranged hotel and travel logistics and provided seamless communication between coaches, players and families. Coordinated special events and fundraising efforts

PROFESSIONAL EXPERIENCE


Confidential,
NJ 1997 - 2010
Manager, Technology and Distance Learning (1999 – 2010)
Responsible for planning and execution of national rollouts, monthly new hire training, and computer system upgrades for sales force of up to 8,000. Act as Project Manager responsible for developing, deploying and communicating instructor led and e-learning computer business applications training curriculum. Responsible for developing a trainer staff of up to 60. Responsible for managing all vendor relationships. Deliver superior customer
service, support and communications to ensure successful events delivery, systems and operations. Develop best practices for events/programs. Effectively influence the members of project teams to understand and support needs and timelines.

Sr. Training Services Coordinator (1997-1999)
Acted as Project Manager and On-Site Logistics Coordinator for successful software training rollout to field force of 2,500 sales associates nationally. Responsible for administration and implementation of computer hardware and software training for all Mass Market and Specialty field forces. Responsibilities include meeting planning logistics, coordinating trainers and training materials and equipment. Maintain operations budget of $13 Million. Evaluate feedback on programs and make recommendations for improvements.

Confidential,
NJ 1985-1997
Technical Writer (1990-1997)
Coordinated and implemented all logistics of computer software rollouts to sales force of up to 3,000. Managed project schedules for Field Applications department. Provided high quality user documentation to field sales associates. Created presentation materials for management. Provided computer support to field sales force.

Administrative Assistant to Director, Meeting & Event Planning (1985-1990)
Assisted in coordination of Computer Software Rollout to 1,500 sales associates. Assisted with field force year-end compensation and field bonus analysis.

OTHER

  • Special Events Chairperson for the Borough School Home and School Association annual fundraiser event for 400 attendees. Responsible for soliciting donations from local small businesses, large corporations and celebrities. Created and displayed over 200 themed gift baskets. Raised a record $40,000 to fund projects to benefit school children.
  • Special Events Chairperson responsible for design and execution of graduation dance event for 70 attendees. Communicated with all sub-committees to create theme, invitations, logistics, music and decorations.
  • Team lead for company sponsored Community Partnership Day annually.
  • Team Manager for New Jersey Colonials Travel Hockey with responsibilities including selecting and registering for tournaments, arranging travel and hotel logistics, scheduling practices and games and providing open communication between coaches and players.
  • Team Manager for Morristown Jr. Colonials Lacrosse team with responsibilities including tournament, practice and game scheduling, providing communication between coaches and players and assisting in special events.
  • Team Manager for Morristown Jr. Colonials Football team.

TECHNICAL SKILLS
Proficient in the following:
Microsoft Word, Excel and PowerPoint
Desktop Publishing and Digital Media software
Genesys and Centra Web Conferences
Sales Force Automation (SFA) software

EDUCATION
BS Business Management
Fairleigh Dickinson University, Florham Park, NJ

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