Manager Resume Baltimore, MD - Hire IT People

PROFESSIONAL OBJECTIVE Seeking employment which will allow me to grow professionally, while being able to utilize my strong organizational, educational, and exceptional people skills.

EDUCATION--- Masters in Tax Business Administration and Accounting

WORK EXPERIENCE

Confidential (Baltimore, MD) Manager December 2010-August 2011

Developed, initiated, maintained, and revised policies and procedures; Managed day-to-day operations; Payroll; Developed and periodically reviewed and updated Standards of Conduct to management and employees; Responded to violations of rules, regulations, policies, procedures, and Standards of Conduct by evaluating or recommending the initiation of investigative procedures; Provided reports on a regular basis Instituted and maintained communication program Worked with the owner to develop an effective training program, including appropriate introductory training for new employees as well as ongoing training for all employees and managers. Experienced knowledge pertaining to benefits in FMLA, COBRA, HIPAA, and ERISA

Confidential (Lexington, KY) Mediator August 2008-May 2009

Facilitated negotiations and settlements between disputing parties by providing direction and encouragement Worked collaboratively with the parties and found ways to reach a mutual solution. Prepared court reports, social case histories, correspondence and other documents;

Confidential (Lexington, KY) Manager October 2006-May 2009

Managed employees on a daily basis; Analyzed restaurant sales levels and profitability; Prepared reports at the end of the shift/week, including food control and sales; Set budgets with senior management; Managed staff and provided them with feedback; Responded to customer complaints; Ensured that all employees adhere to the company's uniform standards; Recruited, trained and motivated staff; Prepared cash drawers and provided petty cash as required;

Confidential (Houston, TX) HR Assistant Manager May 2003- May 2005

Recruited and staffed new employees; Conducted orientation including training new hires; Administered policy development and documentation; Company-wide committee facilitation; Kept constant communication with employees compensation and benefits recordkeeping; Maintained employee files and the HR filing system; Compiled weekly cyclical and ad-hoc requests and generated reports based on the data received; Assisted with the day-to-day efficient operation of the HR office. Experienced knowledge pertaining to benefits in FMLA, COBRA, HIPAA, and ERISA

COMPUTER SKILLS HRIS, QuickBooks, QuickBooks Pro, People Soft, Operating systems: Microsoft Windows 98, MS Word, MS Excel, MS Access, MS PowerPoint, Course completion in A+ Certification, Communications Software: Netscape, Explorer, AOL, MSN, MS Outlook,

PROFESSIONAL SKILLS: Organizational with dedication and positive attitude Multi-Tasking - Ability to handle multiple assignments under pressure and consistently meet tight deadline schedule Excellent written, oral and interpersonal communication skills Thrive on working in a challenging environment

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Manager Resume

Baltimore, MD

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