Project Manager Resume

Profile Experience in a managerial position within the marketing/market research industry. Accomplished in organization, internal and external communication, project planning and execution of multiple projects for various clients.

Experience

Confidential (January 2008 - Present) Project Manager

Managed multiple market research studies for various consumer products, marketing campaigns, mock trials and product design simultaneously for clients
Worked as a Field Manager for Doyle Research Associates, a Chicago-based consulting firm from November 2008-January 2009 providing market research study planning, logistical set-up for multiple-city studies and project management for consumer product studies
Developed telephone and online questionnaires/screeners for use in market research studies to ensure proper representation of target audiences in various cities for clients
Monitored recruitment of respondents for market research studies on both a local and nationwide level
Participated in the logistical planning, implementing and data pulling of multiple projects while keeping the projects on budget
Built relationships with many clients bringing repeat business to 20/20 Research's recruiting division as well as introducing clients to online methodologies and services provided by the company
Provided technical support to both clients and participants for technology-based methodologies using online bulletin board platforms as well as live, webcam-based research studies
Met budget requirements for recruitment projects in regard to time spent filling studies with clients' target audiences
Communicated effectively with clients to ensure the full recruiting of research studies along with the most efficient ways to reach target demographics
Developed long-lasting business relationships with multiple clients bringing new users to the company's technology products as well as traditional aspects of the company's recruiting services.

Confidential (July 2006 - December 2007) Coordination of Benefits Claims Analyst

Executed knowledge of Medicare payment responsibilities as well as commercial health insurance payment responsibilities
Recovered refunds for multiple clients using AdHoc and production queries
Discovered and utilized new trending ideas using AdHoc queries for multiple clients
Worked efficiently with multiple client systems

Confidential. (May 2005 - July 2006) Recruiting Supervisor/Lead Recruiter

Recruited participants for market research studies across the county
Responsible for managing evening shift for online division of company
Updated online projects for clients and updated the company database
Top ranked recruiter for Fall 2005 quarter

Confidential. (January 2006 - May 2006) Marketing Intern

Worked directly with the president of the company in executing the company's marketing plan for 2006
Managed tasks and objectives by timeline, communicating with company vendors and performing research for company's press database
Wrote published press releases in area business journals and newspapers of various company locations
Communicated with clients regarding new sales collateral as well as new offers and incentives from the company

Education Bachelor of Arts Major: Public Relations/ Minor: General Business

Skills

Communication skills used daily to establish relationships and build rapport with clients in order to create repeat customers
Finding realistic ways to problem solve; producing results for each client in order to maintain high customer satisfaction remarks in post-study surveys
Able to fill client-specific quotas while keeping company employees on track with hours allotted to complete a project
Multi-tasking; managing between 8 and 10 projects constantly and producing full show rates across studies
Willing to do what it takes to get the job at hand done correctly, on time and under budget

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