Warehouse Manager/install Tech Resume
Christi, TX
Objective Obtain a challenging leadership role in a well established company where my skill set in, hotel operations, accounting, and delegation can be utilized.
Qualifications Extensive experience in all facets of Hotel including GM, Controller, and Guest Service. Exceptionally knowledgeable in MAS90, SAP, Oracle, Solomon, ADP Payroll, Excel, Lotus, Word Perfect, 10 key (touch), Microsoft Office Applications, and Internet.
Education Major: Accounting/Minor: Computer Technology Major: Teaching/Minor: Physical Education
Experience
02/07-Present Confidential, Corpus Christi TX- Warehouse Manager/Install Tech Installation technician for cable, internet and phone, for residential services Ran warehouse for supplies and equipment, Inventory control manager for entire warehouse ($100,000 +) Load/unload materials (including but not limited to installation equipment and parts) to/from pallets and trailers.
11/06-02/07 Confidential, TX. - General Manager Report to the Corporate Director of Operations, Directly Manage Executive Housekeeper, Front Office Manager, Chief Engineer, and Food and Beverage. Recruit, train and manage up to 60 staff persons, including Front Desk Agents, Room Attendants, Bell Persons, and Concierges, and Food and Beverage personnel. Establish and maintain consistent adherence to corporate policies and procedures while maintaining first rate quality of services to our guests.
11/05 - 07/06 Confidential Houston Hobby Airport, TX. - General Manager Report to the Corporate Director of Operations, Directly Manage Executive Housekeeper, Front Office Manager, Chief Engineer, and Food and Beverage Director. Recruit, train and manage up to 60 staff persons, including Front Desk Agents, Room Attendants, Bell Persons, and Concierges, and Food and Beverage personnel. Establish and maintain consistent adherence to corporate policies and procedures while maintaining first rate quality of services to our guests.
2/05 to 06/05 Confidential, Houston, TX. Revenue Manager Position the hotel strategically within the city to maximize revenue. Partnering with hotel sales team to drive the hotels revenue stream in group, transient, and catering. Ensure property rate integrity via sales and e commerce.
5/04 to 02/05 Confidential, Houston, TX. Guest Service Manager ~ Acting GM Managed up to 35 employees from five departments (Front Desk, Transportation, Bellmen, Reservations, and PBX) including hiring, departmental training, and scheduling. First point of contact for hotel and guest situations. Day to day hotel operations.
8/03 to 05/04 Confidential. Houston, TX. Controller. 4/97 to 10/00 Audit daily Income Report (DIR), Tax Exemptions, Account receivables, Credit Manager, and Night Auditor. Other duties involved scheduling and departmental training=s.
04/02 08/03 Confidential. Denver, CO. -General Manager / Controller Facilitation of staff meetings and hotel strategies as well as day to day operations. Audit all daily hotel revenue, Credit Manager, deposits, manage daily income reports, and tax exemptions. Other responsibilities included Human Recourses and Payroll Administrator.
10/01 to 04/02 Confidential. Houston, TX. - Controller. Audit all daily hotel revenue, Credit Manager, bank deposits; manage Flash Reports, and Tax Exemptions. Other Responsibilities included the duties of Human Recourses and Payroll Administrator.
10/00 to10/01 Confidential. Houston, TX. Finance Auditor. Duties included Audit all daily hotel revenue and imputed into Solomon accounting software. Tax auditor, Zero base budgeting, APAR, and New Year budgeting.
Awards and Certifications: IHG General Manager Certification, IHG Front Office Manager Certification, Holidex Plus Expert, Best Accounts Receivables 1999 Performance Hospitality Management