• Summary of Qualifications

Accomplished Functional Analyst and Project Manager with over 10 years background in Oracle Applications –11.0.3 through R12. Experienced in Oracle E-Business application integrations, including process design, setup and execution. Excellent communication and presentation skills. Hands-on experience in multiple, interdepartmental operations with a reputation for dedication, creative problem-solving and diligent professionalism. Strengths include:

• Process Optimization
• Selling Internal Customer on Solution Designs
• Leading Large and Complex Projects
• Team Building, Development & Retention
• Distribution and Supply Chain Principles
• Coaching and Mentoring
• Relationship Building
• Communications

• Warehouse Management - WMS
• Mobile Supply Chain – MSCA
• Transportation
• Purchasing
• Order Management
• Landed Cost
• BOM & WIP
• Inventory
• UPK

2009 – Present Confidential,
Austin, TX
Functional Business Analyst & Project Manager

• Led the process evaluation, solution-design and setup for the integration of Oracle EBS Release 12.1 – focused in the areas of WMS, MSCA, Inventory, Order Management, BOM, WIP and Purchasing.
• Collaborated with cross-functional teams to lead the solution-design and processes for R12 environment.
• Presented to internal customers and business owners to promote new solution-designs for end users.
• Conducted the implementation of an integrated, 3rd party label printing software – Bartender
• Integrated MSCA application with FedEx for enhanced packing methodology and process.
• Drafted the design for custom document sets, including Golfsmith’s Pick and Pack slip, Receiving Worksheet and product labels.
• Managed the integration of material handling equipment (MHE) control software for conveyor systems
• Implemented and setup MSCA in both Java GUI and telnet environments.
• Oversaw the testing and QA for WMS and MSCA integration testing
• Assessed, critiqued and enhanced all documentation, custom forms and setups turned in by our implementation consulting partners.
• Guided the design and execution of all applications training for WMS, MSCA and Order Management modules.
• Currently manage 5 portfolio work streams for integration of Oracle systems with newly acquired company - Golf Town, including Distribution and Logistics integration. This integration includes the complete process evaluation for organizational future processes, solution design and integration of Oracle E-Business Suite for new company structure.

Activities and Honors:

• Recipient of 2011 annual, organizational award for Impact for my work on the implementation of Oracle R12.
• Presented, with Oracle, at the 2011 MODEX conference in Atlanta, GA to highlight and discuss the integration changes to our warehouse environment, efficiency and cost-savings and changes to our material handling equipment, including our conveyor systems and Pick-to-Light areas.
• Member of Oracle’s WMS Customer Advisory Board
• Participant in Oracle’s Landed Cost Management Requirements Validations

Resume Continued…

2008-2009 Confidential,
Austin, TX
Support/Operations Manager

• Analyze department performance & proactively identify and implement strategies to improve quality and productivity.
• Developed and implemented new and improved methods of measuring key company metrics to help analyze business volume, staffing and profitability.
• Coordinate and lead cross-departmental initiatives for project development and execution.
• Maximize profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with our clients.
• Utilize superior communications skills to motivate staff and develop effective working relationships with peers, executives and clients.
• Developed and implemented new and improved methods of measuring key company metrics to help analyze business volume, staffing and profitability.
• Lead the daily operations of the Customer Support team

2006-2008 Confidential,
Austin, TX

• Controlled the overall planning, buying, allocation, and execution of company’s second and third largest business categories, averaging $45 million in inventory.
• Led a 12% increase in the Consumable category turn and a 16% increase in GMROI in 2007.
• Responsible for the direction and development of 6 member planning team, including an assistant planner and administrative assistant.
• Analyzed and forecasted sales, margins, current trends and key markets for inventory allocation and planning.
• Oversaw merchandising department in coordination, communication and execution of all new store locations, relocations and closings.
• Coordinated with cross-departmental teams, merchants and store operations to analyze and profile store assortments and improve assortment productivity.
• Ensured proper execution of marketing programs (internal and vendor-based), tent-sales and promotions.
• Coordinated with merchants and store operations to analyze and profile store assortments and improve assortment productivity
• Directly responsible for the company’s sales, guest experience, financial growth and competitive strategies.

2004-2006 Confidential,
Austin, TX

• Directly responsible for achieving the company’s inventory turn goals, retail in-stock goals, direct channel fill-rate goals and sales and margin objectives for largest golf-specialty retailer in the US.
• Oversaw planning, proofing and inventory budgets for multiple monthly, seasonal, clearance and buying-guide catalogs.
• Managed $20 million in inventory for multi-channel retail categories (catalog, web & retail stores).
• Analyzed and forecasted sales, margins, current trends and key markets for inventory allocation and planning.
• Maintained and directed monthly, inventory based open-to-buy strategies for optimal budget spending and inventory goals.
• Managed direct channel backorders to ensure our guests are being serviced in a timely and quality manner
• Identified, planned and executed effective product life-cycle management in partnership with merchants, sales-channels and vendors.
• Coordinated with cross-departmental teams, merchants and store operations to analyze and profile store assortments and improve assortment productivity.
• Communicated with vendors, warehouse, logistics departments and retail stores to ensure timely delivery of products, allocation and sell-through.

Resume Continued…

2002-2004 Confidential,

• Directly responsible for sales and margin performance of a 35,000 sq. foot location in a high-traffic retail market, averaging $7 million in annual sales.
• Coordinated the hiring, training and coaching of a 12-member sales team, and overall direction of department heads and supervisors.
• Developed and maintained constant communications and rapport with outside product vendors.
• Initiated and supervised all product-knowledge training sessions, sales promotions and marketing strategies for outside product vendors and Golfsmith based initiatives.
• Managed the daily sales floor activities to ensure proper merchandising, inventory levels and loss prevention programs.

Advanced Technical Skills

• Oracle E-Business Suite (Release 11 through 12.1)
• PLSQL Developer
• Microsoft Office Suite (2003, 2007, 2010)
• Windows OS –98/XP/Vista/7
• Cognos
• MS Project & Visio