PROFESSIONAL SUMMARY
Senior Project Manager with 11 years of Information Technology (IT) and business management experience with key emphasis on project and program management

SUMMARY

• Rich experience for 8 years in IT while working with a world class delivery organization and managing project and program for major financial clients like Capital one, KPMG and Realm Cash..
• Led and successfully managed large application development, multimillion dollar complex IT projects/programs from inception to implementation (entire life cycle-SDLC - Initiation, Planning, Executing/Controlling, and Closure).
• Expertise in setting up grounds up team using Agile process for QA and development teams across geographies and authored the process document for the AGILE and SCRUM process which yielded in major improvement in deliverable, quality, time and cost.
• Experience in PMO operation for implementing Process improvements. Metrics based SLA and project management and implementing industry best practices for project and program management.
• Delivered presentations, reports and consulted executive management (VP Level)on project status, priorities and opportunities.
• Extensive experience in managing complete Enterprise IT project life cycle through all phases including IT project budget analysis, outsourcing strategies, Vendor/Client management, recruiting processes & contract management.
• Experience of running multiple projects at the same time at varying stages of project cycle with ability to work to deadlines in high pressure environment. Manage centralized as well as distributed Program Project Plans for PMO.
• Frontline experience in business process engineering, following best practices, principles, standards & guidelines and working in strict and organized environment following CMM Standards and Sarbanes-Oxley-404 (SOX) regulations.
• Competent technical expertise with five years of hands-on software quality assurance development experience authoring software management tools, management information systems and websites.

Professional Experience

April 2010 till date
Confidential as Project Manager

• Presently supporting and implementing a high visibility project being executed in Ecomm division of a major retailer in Chicago with prime responsibility of
• Setting up process and practices with specific reference to bringing in agile practice and managing and forecasting effort
• Working with Senior management to create a metric based performance dashboard.
• Managing the project deliverables and schedules and helping the team to identify risk and creating mitigation plan.

07/2005 till April 2010 
Confidential
Sr Project Manager

• Managing, coordinating and completing the projects developed in different technologies, (.Net, Java) for, intranet, internet and cross platforms.
• Managed projects diligently on managing budget, resource management, schedule and scope and identified risks, tracked the issues andprovided mitigation plans for alternative solutions for multiple projects.
• Initiated process improvements by using lean and agile practices across project life cycle and collating and presenting data to team and management to improve and sustain productivity
• Worked together with business and coordinated the efforts of business requirement analysis,
• Facilitated meetings and provided IT solutions to the business needs and provided the best solution by negotiating the user needs.
• Conducted and managed team stand ups and scrum calls for project progress and impediment discussions with a clear objective of keeping project and track and facilitating the team members to stay on track
• Interacted with customers, senior management, vendors, cross functional and internal technology leads to set their priorities, business needs, timeliness and goals.
• Coordinated project status meetings, manages resources in all phases of the Project Lifecycle Process, Interacted with Project Leaders on a regular basis to review the project status.
• Prepared, reports and updated the executive management periodically on project status using metrics for improvement opportunities.
• Managed multiple teams across geographies using agile methodologies and practices for continuous improvement
• Evangelized and deployed tools like Scrum calls, sprint backlogs, story points and story cards for project planning and monitoring.
• Mentored teams on XP practices and industry best practices to improve and stabilize velocity.
• Presented paper on Best Practice in Agile process and was recognized for establishing Distributed agile process.
• Managed testing team projects from end to end with high focus on improving time to market and making the team lean and agile.
• Experience in AGILE / SCRUM project processes and successfully delivered medium- to large programs, multiple concurrent projects and work streams.
• Leading cross-functional and technical teams (Development, Business Analysts, Architecture, QA on site/off-shore.
• Working with third party vendors for coordinating project delivery and ensuring quality of intakes.
• Directing and monitoring all activities for large, high risk, major technology-based, cross platform applications and/or business line projects from initiation to delivery.
• Managed different type of projects: Bank Integration/Conversion, Production Support, ADM, Development, Upgrade, and Testing.
• Accountable for professional services revenue and profit quotas while managing account level P&L.
• Advanced user in MS Excel and Project.
• Managerial experience in client engagement services and solution implementations.

04/2001 to 06/2005 
Confidential 
Project Manager
Dallas, TX 

Confidential is the leading provider of integrated Financial Analysis, Property Management and e- Business solutions for the commercial real estate industry offering cash management 
solution and web-centric disbursement approval system tailored for on-line approval of  vendor invoices.

Job Responsibility

• Responsible for the Information Technology Project Office managing Project Management and Quality Assurance Testing.
• Providing vision, direction and alignment for the IT systems that support the development of systems company wide.
• Established the Project Management Office from the ground. Included establishing methodologies, processes, enterprise portfolio management, and hiring and managing staff.
• Developed and utilized Waterfall and Agile methodologies for software development. Incorporated Six Sigma and Lean principles for business process improvement.
• Manage team for implementing software development, software releases, integrations, and on-going process improvement projects across all lines of business.
• Established a Quality Assurance Testing team and methodology that included development of QA Testing processes and procedures,
• Responsible for planning, executing and tracking both manual and automated testing for Information Technology systems.
• Lead a global team of Test Managers both onshore and offshore to successfully Implement new testing methodology that reduced test planning and tracking by 20%,

9/99-3/2001, Confidential 
Montvale, NJ 
QA Project Consultant

Confidential is an international established management company and the project Worked as a Test Engineer on the project called "The Practice Manager". This application is HR based and provides an online mechanism for entering, tracking, and managing information about Customers, Peat projects, employees and their skills and requirements for staffing projects.

Responsibility

• Leading a 5 member team for the entire manual scripting and execution of the Test Matrix for testing the functionality of the application and checking about 30 various reports for their data integrity and presentation value.
• Designing and executing test scenarios for “Functional Tests and “Regression Tests”
• Creating, managing and executing scripts by using Win Runner for regression tests and Sanity tests for each release and emergency patches.
• Creating, managing and executing Running Load Runner scripts and scenarios in co-ordination with the operation group for assessing the load factor on the application based on various criteria which includes understanding the customer behavior, any new release, periodic variation of client usage and operational tuning of the resources, conducting tests under SSL and non SSL modes
• Defect Management and interacting with the Development and Product management group for prioritizing the bugs.
• Setting up and participating in various group meeting for Product development and specifications.
• Providing the Client Services group with a single window trouble shooting support
• Providing the operation group support during any down time and periodic monthly maintenance.
• Working with business partners like Wells Fargo, JPMC, VITAL and a few others for testing integration of the product and setting up testing scenarios.
• Implement the framework for Risk Based testing
• Provide approval sign-off on Project Charter and System requirements Specification.
• Review of Unit test plan, regression test plan and system/Integration test plan.
• Generating trouble reports and the reporting of the various problems, coordinate with development for fixes, estimate regression time and coordinate production schedule.

Education: 
Bachelor of Science

• Certified Scrum master
• Pursuing PMP
• Certified in Predictive Performance engineering tool from Hyperformix
• Professional Development: Executive-level training includes: Leadership Program and Account Management, Risk Management, Project Scheduling and Cost Control, Rapid Assessment and Recovery of Struggling Projects, Six Sigma Green Belt and Lean Training.