Certified Infrastructure Technology/Web/Software Development Senior Project Manager

PROFILEA highly experienced Project/Program Management Professional with a record of managing successful projects and solutions incorporating a wide range of applications, technologies and industries. Consistently recognized and recruited by leading consultancies and the most important clients to improve organizational effectiveness and efficiency through leadership that aligns the business processes and IT infrastructure and applications development to realize cost savings, accelerate performance, and sustain strategic flexibility while creating a competitive advantage for the organization.

OBJECTIVE
To join a company where I can truly make a difference and have the opportunity to develop professionally and personally. Join a company growing their enterprise applications and upgrading their IT technologies where I can add great value, utilizing my in-depth and solid technical experience with Project Management (PMI/PMBOK), Agile and Scrum Software Development Life Cycle (SDLC) methodologies within business and technical environments. I have a CAN DO attitude and I love what I bring to the table.

QUALIFICATIONS

• A Professional Self-Starter with over 20 years of experience as a Certified Project Manager that delivers a total business solution that is on time, within budget and to client’s satisfaction. Able to manage and supervise multiple project teams simultaneously. Exceptional Team Building skills with ability to work independent, in team environments, and ability to effectively utilize external vendors and resources throughout the organization and globally.
• Over 7 years experience as a Program Manager that managed a government organization consisting of over 50 employees located in various locations throughout the USA and responsible for a P&L over $25 million.
• A builder of high performance teams and a natural Team Leader, Mentor, and Motivator who thrives in environments requiring a high level strategist , risk management and a big picture thinker/out of the box. Proven Project Management skills utilized in driving profitable and cost effective collaboration between IT and critical business functions.
• A solid record of success in implementations that require an in-depth knowledge and solid experience working with Project Management (PMI/PMBOK) processes, Agile and Software Development Life Cycle (SDLC) methodologies within business and technical environments such as Retail, Banking, Financial, Insurance, Web Development, Telecommunications, Department of Defense, Aerospace, United States Air Force and Worker’s Compensation.
• Certified Project Manager through UCIrvine Extension program - A Guide to the Project Management Body of Knowledge (PMBOK® Guide), which serves as the fundamental knowledge base for project management.

CORE COMPETENCIES

• Project Management
• Program Management
• Business Analyst
• Resource Manager
• Quality Assurance
• IT Process Improvement
• Team Building/Coaching/ Leadership
• Enterprise IT Service Management Solutions (ITIL)
• Software Development Life Cycle (SDLC)
• Change Management
• Configuration Management
• Release Management
• Contracts Management
• RFP Requirements
• Risk Management
• Agile/Scrum Methodology

TEACHNICAL PROJECT SKILLS

• Storage/SAN (EMC/HP)
• Video Conferencing
• eCommerce/Web (B2B and B2C)
• MS SQL 2000/2005
• MS SQL Clustering
• Laptop/Desktop Migration (Windows XP/Vista)
• FileNET OSAR
• Windows 2000/2003 Servers (HP, SUN, Solaris, Compaq)
• Lotus Notes/Domino 8
• Microsoft Active Directory
• VMware ESX 2.5.x / 3.x
• IBM Tivoli Storage Manager
• NetIQ AppManager
• Data Warehousing Migration (EDW P570)
• Exchange Server
• Cisco VoIP, Cisco Unity, and CallManager
• GFI Network Monitor/Patching
• Novell
• Telecommunications (T-1, ISDN, DS3, Frame Relay, VPN, DSL, DNS, Firewall)
• Mainframe and Client/Server
• Off the Shelf Applications (COTS)
• In House Built Software Applications

EXPERIENCE

Independent Project Manager Consultant 1/09 to Present 
Project and Risk Management Consulting with Private businesses in assessing and prioritizing risks to enable my clients to monitor and control the impact of unfortunate events with the economy shifts affecting their projects.

Confidential - Technical Services Manager 8/07 to 12/08

Lead a team of four (Technical Architect, System Engineer, Network Engineer, and Communications Engineer) charged with ensuring deliverables that are complete, produced on schedule, and within budget while meeting specified quality standards, and deliver above client’s expectations. Manage an annual budget of between $5 million and $10 million, depending on system and hardware requirements.Project managed all technical projects (plan, build, test, implement, and turnover) for technical infrastructure implementations within the Americas regions and RedBull North America (RBNA) to include developing the project plan and controlling all the project milestones and critical paths. Manage project risks to minimize the probability and/or impact of unfortunate events from uncertainty in project failures and potential natural disasters.

• Project managed Lotus Notes/Domino 8 implementation project by planning, testing, implementing, and turning over project successfully to operations.
• Project managed HQ, remote Data Center and Racing Teams EMC Storage Replacement project by gathering Business Requirements, planning, testing, implementing, and turning over project successfully to operations.
• Project managed the technical aspect of Cisco VoIP, Cisco Unity, and CallManager project.

Confidential- Senior Project Manager 08/05 to 08/07

Project managed and monitored technical and application development projects from initiation through delivery to insure compliance and appropriate solutions regarding demands for new and existing technology. Managed project budgets and tracking expenditures in order to comply with set budgets between $2 million and $4 million, depending on system and hardware needs. Direct Reports included four System Engineers, two Network Engineers, one Communications Engineer, and three Database Administrators.Actively promoted project management principles (project plans, risk analysis, action item list and issues log, disaster recovery analysis, test plans, change management processes, backout strategy plans, and communication plans) on all projects by identifying the “Big Picture”as an integrated implementation team.Project managed and directed 13 corporate IT projects, including 8 Capital Initiative projects. All were delivered under budget, on or ahead of schedule, by successfully performing appropriate project management methodologies to complete projects with a minimal impact to the business. Manage project risks to minimize the probability and/or impact of unfortunate events from uncertainty in project failures and legal liabilities.

Confidential- Senior Project Manager02/04 to 08/05 
Project Managed and redirected a struggling IT infrastructure while directing a staff of four System Engineers, two Network Engineers, one Communications Engineer, and three Quality Assurance personnel, and managing an annual budget of between $2 millions and $6 million.Company had four projects running simultaneously -- Microsoft NT Domain to Microsoft Active Directory, NT 4.0 to Windows 2003, and Exchange 5.5 to Exchange 2003, and migration from NT 4.0 workstations to XP. Project included migrating 2,780 workstations in decentralized branches throughout southern California, 3300 Exchange mailboxes/accounts, and 100 NT 4.0 servers. 

Confidential- Program Management Office Consultant 07/02 – 02/04
Designed and managed a new project management office that changed the culture throughout company and improved customer relations. Managed the day-to-day operations for the cross-functional team efforts to ensure Configuration Management, Release Management, and Migration Management processes were adhered to and documented.

Confidential – Program Management Office Consultant 05/01 to 07/02
Created and managed the Professional Services division for a National Bill Review Software and Services company for Worker’s Compensation and developed Project Management methodologies and practices, which improved vendor relations and quicker responses to claims. Managed the migration from Legacy HP Mainframe environment to Windows/SQL and managed the implementation cutover plans and data archive efforts, as well as the systems/applications decommissioning process.

Confidential– Vice President of Project Management Office 06/99 to 05/01
Modified and managed the project management office, operations, RFP proposals and Web implementation strategies for the San Diego, San Francisco, Denver, and Los Angeles offices. Resulting improvements allowed the overall project implementations to be on schedule, on budget, and to customer satisfaction.

Confidential– Director of Provisioning and Fulfillment04/98 to 06/99
Created and directed the day-to-day Operations Center for Telecommunication Provisioning Department responsible to gather facility on site surveys and telecom services (email accounts, T-1, ISDN, DS3, Frame Relay, VPN, DSL, DNS, and Firewall). Resulting impact was a reduced labor cost and improved quality with higher customer satisfaction.

Confidential– Enterprise Solutions Project Manager 02/97 to 04/98 
Planned, organized, staffed, and implemented over 10 software and hardware legacy system conversions to state-of-the-art client/server platforms. Conducted Joint Application Design sessions with all levels of management and clients to ensure business processes fulfilled all project objectives to include long-term goals. Participated in pre-sales activities providing clients with an Enterprise Project Solutions.

Confidential– Senior Project Manager - Consultant 07/96 to 02/97
Project managed a struggling infrastructure platform project from Novell 3.12 upgrade to Novell 4.0. The project consisted of rolling out over 40 Compaq servers in an environment serving over 8000 users. Re-organized, increased staff and managed the project within budget, ahead of schedule, and to customer’s satisfaction. Along with the Novell upgrade, responsible to manage another project that included a UNIX based applications that integrated an NT based network. The project was successfully completed within budget, ahead of schedule, and to customer’s satisfaction – so much so that the client wanted to hire me.

Confidential – Program Manager C-17A (GS-12) 06/89 to 02/97 
Program managed a government organization consisting of over 40 employees located throughout the United States while managing and controlling an operating budget of over $25 million. Ensured efficient manufacturing procedures, quality assurance processes, configuration management processes, and training were in place prior to the USAF acceptance of the aircraft.

Confidential – Retired E-7 Various Bases Domestic and International 07/78 to 08/98
Computer Systems and Telecommunications Specialist career field with an SBI Top Secret clearance within the United States Air Force and California Air National Guard. Special assignments range from Quality Assurance Manager, Logistics Support Instructor, Program/Project Manager, Business Analyst and an Engineering Data Manager. I was honorably retired as a Master Sergeant (E-7).

EDUCATION

• Project Management Online Training PMP exam,
• Completed PMP Exam Prep.
• Project Management – A Practical Approach Certificate
• Network Security Essentials (Applications & Standards)
• Applying the Standard Object Modeling Language.
• Project Managers for Team Members Certificate.
• ECommerce Marketing Foundations Certificate.
• Relationship Marketing on the Internet Certificate.
• JAD Facilitation & Methodology (Object-Oriented Techniques) Certificate.
• Assertiveness Skills for Managers and Supervisors Certificate.
• Writing Winning Proposals Certificate.
• Project Management (PMP) Certification.
• How to Manage Multiple Projects, Meet Deadlines, and Achieve Objectives Certificate.
• Client-Server Fundamentals – Exchange, Internal Networks and TCP/IP Environment.
• Associates in Electronics Technology.
• Level III Certification, Acquisition Logistics Management Program.
• Level II Certification, Acquisition Program Management Development Program.
• Various training courses through my military career.