We provide IT Staff Augmentation Services!

Program Manager Resume

2.00/5 (Submit Your Rating)

New York, NY

Project Manager

  • Identifying Solutions
  • Reducing Risk
  • Improving Processes

Global Project Manager with extensive Financial Services experience including all phases of the: Design, Development and Implementation of Banking, Insurance, Brokerage and Systems. Program management leader and change agent with a record of success in forming and managing teams. Expertise in meeting financial objectives, designing and improving processes, evaluating controls and reducing risk. Strategist skilled in risk and compliance; Governance; and establishing and managing enterprise level PMO’s.

Career Highlights

  • VP Operations and Systems for $400 billion global financial services firm, directed project to replace multi-currency banking systems supporting banking, loans, FFIEC, financial and MIS reporting.
  • VP Systems for $450 billion global bank, developed integrated multi-currency banking systems, including foreign exchange, securities trading, loans, financial reporting and general ledger.
  • VP Operations and Technology for $30 billon regional bank. Established Operations and Financial Controls Strategy, Systems Development Methodology, Project Management Office, Information Security and Disaster/Contingency Planning. Ten direct reports, an overall staff of 500 and a $60 million annual budget. Established Six Sigma methodology, while focusing on total cost of ownership, ROI and cost benefit.
  • Led $5 million global general ledger and financial reporting systems project for a leading investment bank. Established CMM Models, Project Management Office, Risk Management and Strategic Plans. Led JAD sessions and established consensus across the organization.
  • Directed $30 million bank-wide Y2K project for critical banking, general ledger, loans, operations, and financial reporting. Established a PMO and reporting standards. Directed 150+ consultants, completed on-time and budget.

Areas of Expertise

  • Project/Program Management
  • SDLC/Change Management
  • ERM/KPI’s/KRI’s
  • Financial/IT/Operational Risk
  • PMO
  • COBIT/COSO/CMMI
  • Process Improvement
  • Business/IT Analysis
  • SOX/Dodd Frank Compliance
  • Retail/Commercial Banking
  • Health/Life/PC Insurance
  • Brokerage

PROFESSIONAL SUMMARY

Confidential New York, NY
Mid-size (15th nationally) public accounting and consulting firm
Program Manager 2010 to Present

  • Directed a PMO for a medical malpractice insurance company. Managed projects to improve technology governance, Financial Control and Internet and MIS strategies.
  • Directed internal SOX review at Cantor Fitzgerald, including data security, systems access, technology governance, regulatory compliance and the SDLC and change management processes.
  • Conducted operational and financial reviews at CVStar insurance company. Reviewed insurance policy systems, financial reporting and process controls. Developed data model for insurance policy processing.
  • Directed a PMO for a Health Insurance company. Directed a project to consolidate insurance systems, establish KPI’s, KRI’s, data governance and MIS reporting. Developed project, testing and implementation strategies and process controls.
  • Dodd Frank planning and program planning for diversified financial services clients.

Confidential New York, NY
$130 billion global financial services firm
VP IT Risk Management, Treasury Services 2008 to 2009

  • Managed a wide range of technology governance projects in support of Domestic and International Treasury Services including: BASEL II, SAS70, SOX, and RCSA compliance.
  • Developed IT Risk standards, a Global PMO and a controls strategic plan for Global Treasury Services.
  • Performed SOX, SAS70 and Risk Controlled Self-Assessments for financial reporting, operations and technology.
  • Interfaced to global internal and external auditors establishing a COSO ERM Framework, data and reporting standards.

Confidential Melville, NY
Mid-size (15th nationally and 2nd in the NYC Metro region) public accounting and consulting firm
Director, Risk Management Advisory Service 2006 to 2007

  • Directed the risk management practice, conducting Financial and SOX404 audits, controls reviews and SAS70 audits for a diversified client base in compliance with AS5, COBIT, COSO ERM Framework, PCAOB, and SEC guidelines.
  • Established COSO and RIMS ERM risk control frameworks for client operations including: Operations, Sales, HR, Financial Reporting and IT.
  • Directed internal controls reviews and training for manufacturers, hedge funds and financial service clients including 10K and 10Q reporting.

Confidential New York, NY
Mid-size (15th nationally) public accounting and consulting firm
Project Manager 2003 to 2005

  • Performed a SOX controls review of financial reporting capabilities for AIG insurance. Developed a roadmap for migrating from a spreadsheet-driven system to an integrated, financial reporting and consolidation system.
  • Global Sarbanes-Oxley Project Director for an $18+ billion retailer/manufacturer, Estee Lauder. Led Governance, Risk and Compliance technology assessments, including the testing, remediation and compliance certification efforts. Performed a Global Enterprise Risk Assessment and established a COSO based ERM framework.
  • Reviewed Sarbanes-Oxley controls, assessed current state, and managed the remediation of global IT operations at Morgan Stanley. Established a PMO, risk management and an ongoing compliance program.

Confidential New York, NY
$30 billion regional bank
Vice President, Operations & Technology 1998 to 2002

  • Led $30 million bank-wide Y2K project for critical banking, general ledger, loans, operations, and financial reporting systems. Established a PMO and reporting standards. Directed 150+ consultants, completed project on-time and within budget.
  • $25 million increase in annual income through bank-wide revenue enhancement and cost reduction initiatives.
  • Saved $2.2 million annually by reducing ATM Branch Cash, Reserve Costs and Check Fraud as part of an overall Risk and Control assessment.
  • Trimmed $2 million in annual costs through outsourcing and contract renegotiations, establishing manageable Service Level Agreements (SLAs) and Risk Standards. Reduced by 25% call center wait time, and check processing errors by 50%.
  • Established Six Sigma, KPI’s and KRI’s as part of an overall ERM Risk Framework.

Confidential New York, NY
$400 billion global financial services firm
Vice President, Operations & Technology 1991 to 1997

  • Directed project to replace multiple international banking systems with a real-time ERP Data Warehouse supporting banking, commercial loans, FFIEC, financial and MIS reporting.
  • Saved $3 million annually through development of banking, general ledger, financial, reporting, and dashboard systems.
  • Developed a system to manage profitability and risk for a $10 billion commercial loan portfolio.

Confidential New York, NY
Vice President, Operations, Systems and Telecommunications 1988 to 1990

  • Saved $8 million in annual data center costs through implementation of a cost charge-back system.
  • Oversaw $250 million annual budget for the OS&T division.

Confidential New York, NY
Project Manager, Information Technology Consulting 1985 to 1988

  • Designed Processes and Data Models for securities trading, general ledger, and financial systems for global clients; projects ranged from $3 - $6 million.
  • Managed 10 consultants and direct/indirect sales of $10+ million.

EDUCATION and TRAININGMBA, Computer Applications and Information Systems 
BBA, Public Accounting 
Credit Certificate 
Basel II Credit Risk 
Project Management Certificate

We'd love your feedback!