Program Manager Resume
New York, NY
Project Manager
- Identifying Solutions
- Reducing Risk
- Improving Processes
Global Project Manager with extensive Financial Services experience including all phases of the: Design, Development and Implementation of Banking, Insurance, Brokerage and Systems. Program management leader and change agent with a record of success in forming and managing teams. Expertise in meeting financial objectives, designing and improving processes, evaluating controls and reducing risk. Strategist skilled in risk and compliance; Governance; and establishing and managing enterprise level PMO’s.
Career Highlights
- VP Operations and Systems for $400 billion global financial services firm, directed project to replace multi-currency banking systems supporting banking, loans, FFIEC, financial and MIS reporting.
- VP Systems for $450 billion global bank, developed integrated multi-currency banking systems, including foreign exchange, securities trading, loans, financial reporting and general ledger.
- VP Operations and Technology for $30 billon regional bank. Established Operations and Financial Controls Strategy, Systems Development Methodology, Project Management Office, Information Security and Disaster/Contingency Planning. Ten direct reports, an overall staff of 500 and a $60 million annual budget. Established Six Sigma methodology, while focusing on total cost of ownership, ROI and cost benefit.
- Led $5 million global general ledger and financial reporting systems project for a leading investment bank. Established CMM Models, Project Management Office, Risk Management and Strategic Plans. Led JAD sessions and established consensus across the organization.
- Directed $30 million bank-wide Y2K project for critical banking, general ledger, loans, operations, and financial reporting. Established a PMO and reporting standards. Directed 150+ consultants, completed on-time and budget.
Areas of Expertise
- Project/Program Management
- SDLC/Change Management
- ERM/KPI’s/KRI’s
- Financial/IT/Operational Risk
- PMO
- COBIT/COSO/CMMI
- Process Improvement
- Business/IT Analysis
- SOX/Dodd Frank Compliance
- Retail/Commercial Banking
- Health/Life/PC Insurance
- Brokerage
PROFESSIONAL SUMMARY
Confidential New York, NY
Mid-size (15th nationally) public accounting and consulting firm
Program Manager 2010 to Present
- Directed a PMO for a medical malpractice insurance company. Managed projects to improve technology governance, Financial Control and Internet and MIS strategies.
- Directed internal SOX review at Cantor Fitzgerald, including data security, systems access, technology governance, regulatory compliance and the SDLC and change management processes.
- Conducted operational and financial reviews at CVStar insurance company. Reviewed insurance policy systems, financial reporting and process controls. Developed data model for insurance policy processing.
- Directed a PMO for a Health Insurance company. Directed a project to consolidate insurance systems, establish KPI’s, KRI’s, data governance and MIS reporting. Developed project, testing and implementation strategies and process controls.
- Dodd Frank planning and program planning for diversified financial services clients.
Confidential New York, NY
$130 billion global financial services firm
VP IT Risk Management, Treasury Services 2008 to 2009
- Managed a wide range of technology governance projects in support of Domestic and International Treasury Services including: BASEL II, SAS70, SOX, and RCSA compliance.
- Developed IT Risk standards, a Global PMO and a controls strategic plan for Global Treasury Services.
- Performed SOX, SAS70 and Risk Controlled Self-Assessments for financial reporting, operations and technology.
- Interfaced to global internal and external auditors establishing a COSO ERM Framework, data and reporting standards.
Confidential Melville, NY
Mid-size (15th nationally and 2nd in the NYC Metro region) public accounting and consulting firm
Director, Risk Management Advisory Service 2006 to 2007
- Directed the risk management practice, conducting Financial and SOX404 audits, controls reviews and SAS70 audits for a diversified client base in compliance with AS5, COBIT, COSO ERM Framework, PCAOB, and SEC guidelines.
- Established COSO and RIMS ERM risk control frameworks for client operations including: Operations, Sales, HR, Financial Reporting and IT.
- Directed internal controls reviews and training for manufacturers, hedge funds and financial service clients including 10K and 10Q reporting.
Confidential New York, NY
Mid-size (15th nationally) public accounting and consulting firm
Project Manager 2003 to 2005
- Performed a SOX controls review of financial reporting capabilities for AIG insurance. Developed a roadmap for migrating from a spreadsheet-driven system to an integrated, financial reporting and consolidation system.
- Global Sarbanes-Oxley Project Director for an $18+ billion retailer/manufacturer, Estee Lauder. Led Governance, Risk and Compliance technology assessments, including the testing, remediation and compliance certification efforts. Performed a Global Enterprise Risk Assessment and established a COSO based ERM framework.
- Reviewed Sarbanes-Oxley controls, assessed current state, and managed the remediation of global IT operations at Morgan Stanley. Established a PMO, risk management and an ongoing compliance program.
Confidential New York, NY
$30 billion regional bank
Vice President, Operations & Technology 1998 to 2002
- Led $30 million bank-wide Y2K project for critical banking, general ledger, loans, operations, and financial reporting systems. Established a PMO and reporting standards. Directed 150+ consultants, completed project on-time and within budget.
- $25 million increase in annual income through bank-wide revenue enhancement and cost reduction initiatives.
- Saved $2.2 million annually by reducing ATM Branch Cash, Reserve Costs and Check Fraud as part of an overall Risk and Control assessment.
- Trimmed $2 million in annual costs through outsourcing and contract renegotiations, establishing manageable Service Level Agreements (SLAs) and Risk Standards. Reduced by 25% call center wait time, and check processing errors by 50%.
- Established Six Sigma, KPI’s and KRI’s as part of an overall ERM Risk Framework.
Confidential New York, NY
$400 billion global financial services firm
Vice President, Operations & Technology 1991 to 1997
- Directed project to replace multiple international banking systems with a real-time ERP Data Warehouse supporting banking, commercial loans, FFIEC, financial and MIS reporting.
- Saved $3 million annually through development of banking, general ledger, financial, reporting, and dashboard systems.
- Developed a system to manage profitability and risk for a $10 billion commercial loan portfolio.
Confidential New York, NY
Vice President, Operations, Systems and Telecommunications 1988 to 1990
- Saved $8 million in annual data center costs through implementation of a cost charge-back system.
- Oversaw $250 million annual budget for the OS&T division.
Confidential New York, NY
Project Manager, Information Technology Consulting 1985 to 1988
- Designed Processes and Data Models for securities trading, general ledger, and financial systems for global clients; projects ranged from $3 - $6 million.
- Managed 10 consultants and direct/indirect sales of $10+ million.
EDUCATION and TRAININGMBA, Computer Applications and Information Systems
BBA, Public Accounting
Credit Certificate
Basel II Credit Risk
Project Management Certificate