OBJECTIVE
I am pursuing positions as an Agile Project Manager, Scrum Master, Sr. Clinical/ Business Analyst. I am seeking an environment where I can utilize my 6 years of project management/EHR Implementation, business analysis, and health information technology skills to support and lead committed teams to accomplishing common goals in a collaborative manner. (Travel Contract or Perm. Consulting)

SUMMARY OF RELATIVE QUALIFICATIONS

• Certified Scrum Master
• Agile Project Manager
• Microsoft Project Office/Visio
• CPOE Analyst
• Revenue Cycle
• Cerner|Mckesson|HMSas400
• Build/Design & Test
• Ambulatory & Inpatient Full lifecycle
• Implementation
• Classroom Training &Curriculum
• Work Flow Analysis
• Practice Management
• JAD, RUP, AgileUP
• SDLC

FUNCTIONAL SKILLS

• Certified Scrum Master/Agile Project Management
• Experience with both waterfall and Agile processes, including Scrum and XP, JAD and RUP
• Full life cycle implementation skills
• Experienced with RUP/AUP/JAD & Change Management (Rational unified process, Agile unified process, and Joint application design)
• Sr. Analyst: Planning, Design, Testing, Training, Conversion, Go-live and transition
• Project management skills : 6 years of strong ambulatory implementation & post scope inpatient
• Business analyst skills: 6 years of documenting, current and future state, needs assessments, data mining, work flow, scope development. Experienced with JAD
• EMR implementation/Project management including: 6 years of WBS, monitor and control of post scope project execution; build, train, conversion and go live .
• MS Project management office software for resourcing, scheduling & tracking. MS Visio
• Performed build and design on McKesson HPP (Horizon), Cerner, I-connect, HMS AS400,
• Capable of remote and onsite management of build and testing teams (up to 50)
• 12 years of clinical practice and medical office administration experience
• Experience with ICD-10, HIPAA 5010, Meaningful Use, HIE projects and Revenue cycle processes

Interpersonal:

• Problem solving skills as well as strong analytic and decision making abilities
• Experience communicating with stake holders, steering committees, and interface teams
• Self reliant, critical thinker, team player, great communicator and a collaborative leadership style.

General qualifications:

• Clinical skills: General Midwife/Nursing skills including clinical documentation and audits, delivered over 670 babies in 10 years. IV therapy, injections, vitals, phlebotomy, patient care, Instructor/Trainer:Compliance training and classroom instructor for Home Health aides, Nurses Aid, Medical Assisting, Instructor both online and in the classroom setting, curriculum development and online LMS creation. Tech skills:build/ design, systems analytics, MS office suite, MS Project office, familiar with MS Visio. UNIX and basic SQL . Ms Office suite. Go to meeting.

Confidential Senior Clinical Analyst (contract) January 2012 to June 2012
Started off as Sr. Clinical analyst ended up as Jr. Project manager/On the Ground Analyst
As a Project manager/On the ground analyst:

• Using Agile Project management methodologies I coordinated, communicated & executed Implementation of post scope projects to include build & design, integrated testing & cutover planning.
• Day to day meetings on project status, impediments, iterative design deliverables, need for change controls, and performance of risk mitigation and updating of the PWA to reflect changes and change resource task list or WBS relative to Earned value.
• Responsible for being onsite to guide and execute the project (build,testing, interface,cutover conversion,) and to communicate directly with the hospitals core C team (CNO, CEO, CFO) throughout the project lifecycle; as well as with team leads
• Monitored and controlled interface and conversion team for timely delivery
• Regularly communicated with interface and corporate build and testing teams . Monitored and mitigated risk of timely deliverables on their work performed by team members
• Oversaw development of test data, system testing and documentation for all phases of the application development life cycle. (performed round 1 & 2 testing obtained sign offs)
• Monitored & communicated corrective and preventive action plans with a build team and testing team of about 30employees.
• Produce deliverables and coordinate project time line while maintaining quality
• Logged, documented, communicated and escalated issues and resolved accordingly
• Provided technical and analytical guidance to my team of patient care and clinical view analyst.
• Provide ongoing communication with users, managers, corporate directors and vendors to ensure support and continual understanding of current initiatives and progress within the clinical applications
• Facilitated and set up training area, assisted in the established go live command center area.
• Facilitated project closure and transitioned post go live support and lessons learned

As an analyst:

• Perform work flow analysis to determining dependencies
• Apply knowledge of the organizations needs assessment to facilitate change management within the new EMR system, relay current and future state potentials.
• Built nursing care assessments, vitals, patient care notes, I&O’s into system.
• Security build /creation of user login and passwords to access the system and set HV and nursing station codes
• Support the creation and development of new interfaces with external systems, including ongoing review of data integrity
• Created test scripts, tested and trouble shoot system and application problems round 1 and 2.
• Build and Design in McKesson Horizon and in HMS Clindoc/Clinview including facility preferences and gather sign offs upon completion.
• Work closely with IT and Clinical informatics of various ongoing projects including IP address direction, printer set ups and training, and hardware installs.
• Gather deliverables signs offs after each phase of the project, facilitate and set up training,

Proctor & Gamble /Confidential Nov. ’11 to Jan 2012

• Using Project management methodologies and agile scrum knowledge, I managed full project life cycle implementations and product enhancements for both physician practice clients and the product owner.
• Analyzed and documented EMR system requirements, work flow and hardware assessments
• Set deliverables and gathered sign offs as the project developed
• Met with stake holders and engaged administrators as well as end-users
• Provided go to meeting conferences on updates as well as for system training
• Communicated with interface team on lab and billing software’s integration, conversions and cutovers.
• Set up and guided super user training and training schedules

CERNER CPOE ANALYST /Confidential Sept 2011 – Nov. 2011

• Cerner CPOE, Cerner Power chart/power plan/advanced power charts build of order sets
• Gathering, analyzing and documenting clinical workflows to determine dependencies for improving clinical documentation
• (Build) Created templates in power plans for favorites, quick picks, and laboratory pick list for CPOE documentation
• Direct physician support for onsite go live of the ADT & CPOE process
• Training doctors on ADT (admission/discharge/transfer) functionality in the system using Power plans and order sets
• Reporting physician issues and system bugs to tech as they arrive. ProvidedGo live support.

Confidential, Implementation PM (CONTRACT)May 2011 - Sept 2011

• Using Project management methodologies and agile scrum knowledge, I managed full project life cycle implementations and product enhancements for both physician practice clients and the product owner
• Used clinical analyst and business analyst skills to document EMR system requirements, work flow and hardware assessments in the physician practice and clinic setting
• Provided business case as well as future and current work state information to establish the project scope and set expectations for project time lines and deliverables.
• Monitored EMR installation and conversions as well as interface projects for timely delivery
• Performed overall management of Medicity HIE interface, Fl. Department of health immunization interface and clinic wide connections for Memorial Health systems platforms to link with my projects
• Built users in the secured database for access and customized forms, templates and CPOE modules (UNIX /SQL)
• Communicated heavily with corporate team and practice managers & physicians to establish, maintain and update the implementation process.
• Completed implementation of project goals and deliverables while maintaining project quality.
• Developed reports and updated training manual and Provided training and support to end users
• Documented logs tracked and properly escalated issues and provided timely resolutions.
• As a Subject Matter Expert I mentored and provided guidance to other teams
• Other: Tested, debugged product for enhancements inkling sure script certification process for IOS
• Scrum XP Project work: worked on the scrum team as the Subject matter expert to provide clinical data of prescriptions, created test scripts, monitored testing build and design team until product was done and approved by surescipts for use in an approved CCHIT EMR.

Confidential BocaRaton Florida
(CONTRACT) Feb 2010-Sept 2010 
As a Contracted Per Diem instructor for vocational health programs I taught the following programs.

• Billing and Coding
• Medical assisting / Administrative and Clinical course work
• Phlebotomy
• Midwifery
• Nursing/Home health Aide

Accomplishments: Curriculum development and established the online LMS solution partly linked
to IICE training ran CEU and LMS program so that the school would have a hybrid program.
Confidential Miami Lakes Fl. 
Aug 2009-Oct 2009 Accreditation/Office Manager

• Managed Care Contract Processing: Performed contracts for Medicare and Medicaid nationally.
• Accreditation: Contracted as acting office manager and added to the board by the CEO, to perform the accreditation with HQAA, before the Oct. Medicare deadline for DME accreditation.
• Financial Analyst: Analyzed the Noble house system, printed transaction reports and compared Medicare floor reports with Medicare primary payments posted to insure billing department staff was performing accordingly. Notified the CEO and board of erroneous billing, excessive aging in the billing department, and assisted in the corrections and gathering documentation for Medicare pre-payment reviews.
• Sales Manager: Managed the sales and processingdepartments through communication with department heads and oversaw individual employee performance.
• Revenue Cycle Analyst: I audited medical records, and performed quality assurance by calculating complaints in comparison to the number of customers in the active census.
• Human Resource/ Management: Performed hiring, and issued disciplinary actions. Oversaw the performance of 32 employees. Monitored, motivated, and mentored employees for better cultural organization, using leadership skills.

Confidential Lauderhill, Fl. 
Sept 2000- March 2006 
Medical Director/Facility Manager/MidwifeSCOPE OF WORK
After graduating with a degree as a midwife, started my own practice. Opened a birth center and women’s health clinic. After its success, I later opened second location and decided to transfer management to the new buyers in 2006 to begin my own health care consulting business and to further my business education.

• Practice administrator: Responsible for capital budget, decision making, and progressive expansion.
• Business Manager /Entreprenuer: Actively involved in all phases of setting up a medical facility from conception. Including ongoing marketing and product development to expand the practice.
• Human resources: Staffing/hiring, preceptor, training, scheduling, benefits,tax and payroll and organizational change agent.
• Credentialing: Insurance contract and Credentialing with Payers (MCO,PPO and Medicaid)
• Health Information Management. Implemented new systems monitored and controlled recod keeping systems.
• Accounts payable/ receivable and claims collection
• QA/Policy and Procedure Established, wrote and executed all policy and procedures for patient care and Quality assurance/infection control per AHCA regulations including Life safety Drill Protocols, conducted and trained staff on drills including Medical emergency and disaster Drills
• Conducted successful analysis for causes of OJI’s, and malpractice by implementing plans of Action for liability reduction and preventative strategies through peer review formation.
• Clinical: As a midwife and clinician I delivered over 670 babies, performed labs, physical exams, ordered ultrasounds and referrals, made clinical decisions regarding prenatal, labor/delivery, and family planning care. I performed IV’s, sutures, and other practical methods.
• Patient educator: Performed lactation consulting, childbirth classes, women’s wellness, prenatal yoga.

Confidential 3/ 1996-4/1999
Credentialing Coordinator/ Provider RelationsSCOPE OF WORK

• Coordinated provider applications and the credentialing process and gathered documents for Audits and peer review by direct communication with providers and maintenance of computer  Database
• Collect and maintain files in relation to credentialing of network providers including application, contracts, current physical license, DEA license, malpractice insurance and board certifications
• Communicated and visited; for the purpose of business development; providers and acted as a field associate; Utilized marketing and sales techniques to expand the business base.

Education
MBA Business/Project Managment 
Courses taken: Project management, Change management, Business analyst
Human resource training/ development, Health information management. 
Graduated with a Bachelor Health Science (BHS) 
Focus: Health information Technology, Health Care finance and administration, Managed Care structure, Health education for professionals/Instructor, Public health promotion and Wellness
Associate Science in Midwifery (AS) : Nursing, pharmacology, chemistry, womens health
Assistant/Office Administration 
Health Unit Coordinator 
CNA

ADDITIONAL SKILLS yping 40 words per minute, Microsoft applications, business technical writing, various medical billing software and EMR’s, ICD9 and CPT coding