SUMMARY :

• Over 6+ years of result oriented Business Analysis/Project Manager experience with the ability to work independently and manage business expectations with a delivery-focused approach to work, ability to build and maintain strong working relationships with senior and junior business sponsors, as well as technical specialists. Solid understanding of Business Requirements Gathering, Business Process Flow, Business Process Modeling and Business Analysis.
• Experience working in various phases of Software Development Life Cycle (SDLC), through understanding of the various phases; such as Requirements, Analysis/Design, Development and Testing.
• Excellent familiarity with SDLC.
• Ability to collect and interpret data independently.
• Developed a constant communication platform to define requirements.
• Developed and implemented operational procedures and best practices.
• Managing reports and dashboards on daily, weekly and monthly basis and making sure the goals are met on time.
• Handling multiple projects at the same time with perfection.
• Served as project manager (PMO) assigned to develop and implement business process goals, training, employee services, SLAs, measurements scheduling, scope and deliverables
• Extremely well organized, strong work ethics and excellent interpersonal skills when working with developers, project managers, subject-matter experts, stakeholders, system implementers, and application end-users.
• Applied PMO / Project Management concepts into several corporate environments that were unfamiliar with project planning and methodologies.
• Involved in Test Planning, Test Preparation, Test Execution, Issue resolution and Report Generation to assure that all aspects of a project are in compliance with the business requirements.
• Excellent skills in Business Analysis, Data Analysis, Requirement Analysis, Business Modeling, Use Case Development using UML and ASAP methodology.
• Strong Project coordinating skills for completion of project successfully within assigned time frame, within budget and quality. Also, Excellent presentation skills for reporting the status of the project to senior management.
• Exceptional ability to maintain and build client relationships, frequent meetings one on one with clients, able to comfortably converse with all facets in the clients organization.
• Highly proficient in working with users to analyze and document business requirements and subsequently use the rational project and design tools to model the requirements. Nevertheless, excellent team player to work in conjunction with business, users, developers, testers and other team members in validation and testing complex scenarios & projects.
• Functional experience with concentration on Use Case Modeling, Business Process Modeling, Data Modeling, Change Management, Rational Unified Process(RUP) methodology, Agile(Scrum) methodology and Unified Modeling Language(UML).
• Profound Knowledge of Rational Unified Process (RUP), Agile, Scrum XP and Waterfall methodologies with Use Cases, Object Oriented Analysis and Design (OOAD)
• Experience in writing Business Requirement Document (BRD), functional specifications Document (FSD) based on user requirements. Strong skills in user research and analysis of the existing systems, with the knowledge of traceability matrix.
• Facilitated Joint Requirement Planning (JRP), Joint Application Development (JAD) and Rapid Application Development (RAD) sessions.
• Highly proficient in working with users to analyze and document business requirements and subsequently use the rational project and design tools to model the requirements.
• Strong Experience in conducting User Acceptance Testing (UAT), Unit Testing, System Testing and documentation of Test Cases with expertise in developing Test Scripts
• Experience in working with end users and the QA team for developing test cases and test plans.
• excellent team player to work in conjunction with testers, developers and other team members in validation and testing complex scenarios and projects and in the maintenance of Quality Standards in Projects.

TECHNICAL SKILLS:

Operating Systems:Windows NT/98, XP, 2000, Vista, Application Software:MS Office suite, Rational Suite, MS Project, SAP(ERP), Oracle 9iDatabases:SQL Server, Oracle, MS Access, Mainframes,Web Technologies:HTML, XMLMethodologies:SDLC, RUP, OOAD, UML & Business/Data Modeling, ER modeling, Agile, XP, Scrum, Waterfall, ASAP, SIX SIGMA(Green Belt)Requirements Management Tools:Requisite Pro, MS Visio, MS Office Suite, Share PointTesting Tools:Test Director, Quality Center, Win Runner, Load Runner, ClearQuestProcess Modeling:MS Visio, Rational Rose, Requisite Pro,Documents & Processes:SRS, Use Cases, UML diagrams, UAT, Test Plans, Test Cases, Business Process Modeling, Project Planning & Tracking

PROFESSIONAL EXPERIENCE:

Confidential: Project Manager January 2011-September 2011

• The scope of the project was to do a major enhancement for the existing legacy system people soft based (GEMS).
• Handling two more projects on Y-6 and Y-10 enhancements at the same time.
• The Global Entity Management System (GEMS) is used by Citigroup to track certain information for legal vehicles as defined in Citigroup’s Legal Vehicle Management Policy. It includes entities that are part of Citigroup’s legal vehicle organizational structure. GEMS is currently used for Federal Reserve Bank (FRB) Y-6 and Y-10 regulatory reporting, and other external and internal reporting as well as Corporate Governance external filings such as the filings with Company’s House in the UK.
• GEMS is primarily a Corporate Governance tool designed to support local reporting in different jurisdictions and does not support the needs of a global company such as Citigroup that is subject to multiple regulations in multiple countries
• GEMS is used globally in approximately 95 countries and has over 3,000 legal vehicles and over 500 edit/browse users. The system is also used by other Citigroup units (e.g. Tax & legal Compliance) that seek information about legal vehicles and provides reports to other systems.
• The goal of the project was to develop GEMS enhancements to address certain limitations of the system.
• Enhancements and revise Fr Y-6 and Y-10 forms.

Responsibilities:

• Organized and conducted daily meetings through teleconference and quarterly visit to gather and write BRD.
• Successfully led various teams in the completion of various mission critical software development projects.
• Determined user needs and identified current operating procedures.
• Performed GAP analysis to determine requirements for system enhancements.
• Developed Project Plan for project execution and control.
• Communicated and coordinated with geographically dispersed teams i.e. TCS Mumbai (Technology), Development in Canada and paralegal team based in UK, Stakeholders were based in Delaware.
• Developed project from initial analysis of business requirements through design, coding, testing, and implementation.
• Managed project staffing, budgets, and timelines. Worked closely with Business Analysts, Developers and QA Staff in managing enterprise-wide solutions
• Used MS Project to establish the project schedule and track progress.
• Created FR Y-10 Forms to report changes in Organizational Structure to Federal Reserve, a merging PDF form using standard GEMS fields.
• Managed project schedule, deliverables, resource deployment, and financial outlook to meet/exceed Service Level Agreements (SLAs) and timelines.
• Initiated JAD sessions with stakeholders and technology team.
• Served as the overall liaison with business sponsors and executives
• Wrote BRD for GEMS, Y-10 and Y-6 forms.
• Communicated on a regular basis with the development side (Computershare Canada) for the writing of FRD.
• Wrote test cases and tested it in UAT module by module.
• Mapped existing data with new enhancement to retain historical reporting through excel.
• Did data reconciliation and normalization for new enhancement keeping in mind the historical reporting and local filings.
• Made sure that the deliverables are on time and tested in UAT.
• Analyzed testing schedules and assigned projects to Quality Assurance team members.
• Facilitated weekly QA Status meetings
• Review and approval of FRD based on stakeholder’s feedback.
• Conducted testing in UAT and DEV
• Actively involved with stakeholders throughout all the stages of SDLC.

Confidential, Jersey City: Project Coordinator December 2009-December 2010

• Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
• Worked in coordination with the project administrator and project managers to complete the projects.
• Maintained and documented reports on a daily basis regarding the projects assigned to various departments.
• Allocated resources to various departments and managers as per their needs and requirements
• Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization.
• Responsible for program and portfolio management activities within the Sales and Marketing division.
• Designed various welcome programs to encourage customers to open more additional accounts.
• Managed successful relationships with sub-contractors and associate contractors.
• Created a user guide on how to edit and update the company website.
• Handled monthly forecasting reports using Excel Spread Sheets for financial reporting, cash flow income, expenses and performed price analysis on proposals and change orders.

Confidential: February 2006- September 2007 
Senior Business Process Consultant 
Confidential building solutions provides building, automation, security and safety solutions to a wide range of customers, including commercial and government buildings, health care facilities etc.
The scope of this project was to provide advanced information management capabilities to achieve business optimization and improve process performance. Improving business consistency and productivity, combination of comprehensive reporting capabilities and graphical tools were used to identify process problems and quality issues. The target was to track and maintain a common compliance repository for high net worth customers. This repository provides reports of all the activities done by HNI’s. Early indication of process problems, ensuring quality specifications were achieved along with enhancing traceability and maintaining data integrity. This system was implemented on ERP package of SAP. 
RESPONSIBILITIES:

• Designed and developed project document templates based on SDLC methodology.
• Involved in business blue print & documentation.
• Supported in upgrade from SAP 4.7 to ECC 6.00
• Acted as a liaison between the business, project group and operations group.
• Conducted various JAD sessions for communicating with stakeholders and project directors, designed and developed Use Cases, Flow Charts and Activity diagrams.
• Interviewed various personnel to understand the current process and future requirements.
• Conducted workflow, process diagram and gap analysis to derive requirements for existing system enhancements.
• Implemented the entire Rational Unified Process (RUP) methodology of application development with its various workflows, artifacts and activities
• Developed Business specification diagram so as to understand the whole work flow.
• Worked closely with the Development team to clarify system requirements.
• Worked with the Development team in designing/enhancing applications to meet refined requirements.
• Created Functional Specification Documents(FSDs) wherever required and provided to the developers to create required Custom Programs.
• Prepared unit test scripts, integration and interface test scripts and documented the results, getting final acceptance sign from the business owners
• Actively involved in the review and comment on technical design specifications and to resolve technical issues.
• Interacted closely with testing team to define issues as defects, potential enhancements, etc.
• Assisted in development of training materials for new technology and process improvements.
• Creating and updating project schedule and Project Documentation using MS Project.
• Making sure the MS Project Server schedules shows the current status of the project.
• Provided coordination and communication between Project Managers and Business Management on all projects ensuring their participation and approval, and to provide regular reviews and status reports to Project Managers.
• Supported all project objectives including development, coordination, consolidation, and updating of project plans. Provided analysis of project related issues and risks.

Confidential: Business Process Executive November 2004-January 2006
Client: Vanguard & Alamo

• Involved in conducting meetings/interviews and JAD sessions with stakeholders to collect business, functional, non-functional and user requirements.
• Involved in making detailed design using UML and Rational Rose, Use Case Diagrams, Activity Diagrams.
• Strongly emphasized on development and production of daily, weekly, monthly reports under the regulations for business unit as per Regulatory Department.
• Facilitated collection of functional requirements from system users and preparation of business requirement documents using Rational Requisite Pro that provided appropriate scope of work for technical team to develop prototype overall system.
• Used the guidelines and artifacts of the Rational Unified Process (RUP) to strategize the Implementation of Rational Unified Process effort in different iterations and phases of the SDLC.
• Involved in technical presentations to the management and training workshops for the clients.
• Prepared Business Process Models that includes modeling of all the activities of the business from the conceptual to procedural level and physical design. Coordinate and prioritize outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines.
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance testing and verified the Business Scenarios on new builds to allow extended testing by the QA team.
• Created documents like the Business Glossary and Data Dictionary to facilitate the other teams in understanding client business.

EDUCATION:
BBM: Bachelors in Business management, Finance