Program Manager Resume

EXPERTISE SUMMARY: Has over twenty years of IT project management experience, focusing on functional areas of financial management systems

PROJECT SUMMARY

April 2011 - presentProgram Manager / AmeriCorps Member – Confidential
Developing a nationwide program to serve military members, veterans and their families with volunteer, homeownership and employment opportunities at 1,500 Habitat chapters in the US. Engaged Habitat in major veterans’ initiatives, including The White House Joining Forces and Points of Light Institute Community Blueprint. Created resource toolkits based on best practices and lessons learned at Habitat chapters.

May 2005 – August 2010 ConfidentialPMO Director – Confidential,
Led HSBC’s Latin America Cards & Collections Program Management Office with IT project governance, budget tracking and controls, reporting, and inter-regional communications. Ensured adherence to IT Project Management guidelines, Operational Risk, Planning & Finance and other Group Audit requirements.

IT Relationship Manager – Confidential,
Coordinated systems development and implementation of HSBC’s Premier product in 16 markets in Asia. Mediated between HSBC retail business and IT teams to ensure new products were funded and deployed consistently throughout the region.

IT Project Manager – Confidential, Tampa, Florida
Responsible for $16m system conversion project for Malaysia HSBC credit card portfolio. Managed local, regional and global IT teams and coordinated project plans, budgets and risks for successful project delivery.

November 2002 – August 2004Business Consultant – Confidential, Orlando, Florida
Business consulting for GE Capital credit card system conversions in Europe, including gap analysis, functional training, business requirements and documentation.

February 2002 – Nov. 2002Business Consultant – Confidential, Orlando, Florida
Functional consultant to IT developers during project lifecycle, from initial discovery, requirements gathering to final go-live support. Designed and presented certification courses for offshore staff in India.

July 1999 - Sept. 2001Business Consultant – Confidential,
Functional consulting for credit card IT projects in Europe, Middle East and Africa regions. Prepared technical approach, test plans and implementation guideline documents.

Feb 1997 - July 1999SAS Programmer – Confidential

Aug 1986 - Feb 1997SAS Programmer – Confidential, Seattle, Washington

Aug 1984 - Aug 1986IT Programmer – Confidential, Charlottesville, Virginia

Aug 1983 - Aug 1984IT Programmer – Confidential, Baltimore, Maryland

EDUCATIONAL ACHIEVEMENTSBachelor of Science Business and Computer Science Confidential University

We provide IT Staff Augmentation Services!

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship