Summary

• Applicant has recently served in the role as Project and Program Director at CGI Federal / CGI Solutions supporting enter for Medicare and Medicaid (CMS OCSQ) Health Care. He directed and managed a multi-million dollar implementation as project manager for PQRI (Physician Quality reporting Initiative, and has been the Program Manager for MIS (QIO) Management Information System. Applicant has over 30 years of combined progressive experience working with Federal and State Governments and Agencies in full SDLC with RUP, Agile, Scrum and other methodologiesof complex application development projects. He was a key advisor and liaison to executive steering committee and stakeholders. Applicant has lead and facilitated multiple RFPs, proposal responses, and contract negations between CMS and Subcontractors in excess of $100M.Additional projects and business ventures up to $300M and 400+ employees. Technologies include: Java, Oracle, Webmethods, Weblogic, Topcoat, Cognos, 3 Tier Architectures, Cloud platform, and many other technologies.
• Applicant previously was founder and partner of a consulting firm specializing in portfolio management, thought leadership, facilitation of marketing and strategic planning events, full life cycle application development, outsourcing, and O&M projects. He has a proven track record of helping clients that have implementation challenged financial, reporting, analytics, manufacturing, logistics, and management operation projects, providing assessment and recommendations for business transformation to get the project back on track and/or minimizing addition risk and cost. And for clients that are beginning new projects providing them with a real world assessment and strategies that will help them potentially reduce risk of costly mistakes or project failure. The roles consisted of CTO / Executive Advisor / Program Management Office (PMO) / Project Management / Chief Functional & Technical Consultant specializing in leading edge methodologies and technologies.
• Applicant’s expertise is in the areas of thought leadership, strategic planning, program and project management, infrastructure management and support, strategic assessment, requirements, analysis, design, development, test, training, implementation, deployment, continual process improvement, process cost/time studies, manufacturing/inventory & quality operations, and security & controls while providing in-depth expert knowledge of multiple life cycle processes and various implementation execution, delivery, and operations and maintenance methodologies.
• Applicant’s insight and knowledge comes from multiple industries in the Commercial, Public and Private Sectors that include Health Care, Telecommunications, Commercial Airlines, Military Aerospace, Food Supply/Retail, Outsourcing, Low & Hi-tech manufacturing.
• Applicant is a seasoned Business Development executive working with industry specific markets in presenting available business and technical solutions, identify potential client business opportunities, build solid and long term relationships with new and existing clients, capturing and leading proposal efforts, managing account activities and relationships, developing and maintaining excellent customer satisfaction for obtaining new and organic growth opportunities.
• Applicant has extensively provided and delivered multi-end state solutions relating to program/project strategies for Business Development, Business Solution Integration, Training Programs, Testing, Business Intelligence Data Migration, Conversion and Consolidation, Value Based eProcurement, and Outsourcing Programs through creative collaboration and problem-solving techniques.

Experience 2007 - Current

Confidential 
Prime Accomplishments:

• Strategic Planning, Thought Leadership for review and evaluation of current legislative directives regarding Oregon’s Child Protection Services against the recent SACWIS implementation to ensure the 50/50 government funding. And develop a strategic document to establish scope and project initiation for the next SACWIS deployment(s) for enhancements and self-sustainable O&M.
• Reengineer projectmanagement approach, planning and delivery of post go-live client acceptance.
• Rebuild and improve Client relations and trust from past project staffing issues and conflicts.
• Develop strategic plan to re-identify and validate established scope per contract and multiple amendment requirements and obligations.
• Reengineering of internal process to increase productivity and effectiveness.

Manage and direct project team of 50+ with overall Budget of $40M+ for completion of project deliverables, acceptance, and future warranty leading into an ongoing self-sustainable O&M operation.

Confidential, Washington DC 
Prime Accomplishments:

• Developed a comprehensive Customer Satisfaction Program for MSG for internal customers and stakeholders
• Performed 30+ interviews with Executive Team, Project managers, and Internal Stakeholders to collect information and feedback about the e3xisiting services and support levels, financial cost and functional drivers and requirements for existing and future projects.
• Help Develop Training Curriculum and Interview Strategies to be performed between Customers and support groups.

Sr. Project / Program Director for Confidential in Baltimore
Prime Accomplishments (PQRI):

• Successfully launched 5 releases within 3 year contract on time and under budget with ‘0’ attrition.
• Received 8 consecutive CSAP scores of 10.0 through contract end.
• Client recognition as the PQRI project setting a new standard of excellence in all areas of technology, application, and multiple contractor team collaboration on implementation, delivery, and support.
• The CGI PQRI Team developed several technical and business solutions for CMS outside the normal tasks that significantly improved the environment and processes for CMS. (one example: CMS adopted the use of ‘Tomcat’ instead of using Weblogic with Cognos. This was not only adopted for PQRI but for the entire CMS OCSQ infrastructure.)

Project Director Role - Responsible for overall project duties including multiple-contractor facilitation and client/CGI liaison

• Directed functional and technical teams in the SDLC (planning, requirements, design, development, test and deployment of project activities
• Responsible of P&L, EVMS, and all financial and management and reporting
• Directed and Managed a highly experienced team though several releases of the PQRI RDS application utilizing extensive knowledge and experience with interrelationships between applications, warehouses/database, reports, and websites components.
• Responsible for client interfacing with CMS OCSQ and other CMS divisions as well as multiple contractors and sub-contractors.

Prime Accomplishments (MIS):

• Successfully launched 5 releases within 2 year contract on time and under budget.
• Received 4 consecutive CSAP scores of 10.0.

Program Director Role – Responsible for oversight of the MIS Project including multiple-contractor facilitation and CGI Federal liaison to CMS OCSQ.

• Responsible for client interfacing with CMS OCSQ Front Office and Senior Management as well as multiple contractors and sub-contractors.
• Provide strategic program and project support to ensure successful on-time delivery, escalation and resolution of issues and concerns of the client and other contractors with CGI project team and leadership members.
• Provide oversight and guidance on all strategic matters including Client expectations, desires and expected results to the CGI project team.
• Responsible to create and maintain successful Client relationships and provide extraordinary services to CMS OCSQ to ensure the highest Customer Satisfaction levels.

Sr. Project Manager for SAP/FICO at Confidential in Reston, VA 
Reporting to CGI - George Pappas/SrVP December 2006 – May 2007
Prime Accomplishments:

• Established a new precedence for SAP short term implementation. SAP give written recognition and accommodationto the PQRI Project Team, and adopted this new delivery methodology for its short term implementation engagements.
• Turned around a failing project and unhappy client to a successful technical implementation in record time and under budget while improving client satisfaction and relations resulting in new work for CGI with the client.

Sr. Project Manager Role - Responsible management and direction for the overall PMO, Implementation, and Delivery programs.

• P/L and administrative responsibilities. Facilitated all discussions and provided functional and technical direction on SAP FICO/SCM modules defining roadmap scenarios for current implementation requirements while building baseline functionality for additional phase development to include the full suite of SAP SCM modules.

Previous Experience

Confidential, Mclean, VA 2005-2006
Confidential – Huntsville Al, 2006
Project ManagerRole:
Change Management and Training Responsible for training server strategy design and coordination of cut over activities with 11 Centers throughout NASA. Facilitated and coordinated all communications, documentation, and training materials, class schedules, and training logistics and schedules. Develop various training courses and course curriculums. Provided functional and technical assistance and advice to NASA process and business teams.

Confidential. – Fayetteville, Arkansas 2004-2005 
Sr. Program / Project Director Role:

• Directed program/project management activities within a multi-million SAP/IS/IT cross functional implementation that included Finance (FI,CO,GL,AR,AP), Materials Management (MM), Supply Chain Management SCM (SRM & CRM), CRM, Procurement, Inventory & Transportation Management.
• Directly responsible for a master data project which included project tracking for resources and budgeting, developing project plans, creating functional and technical specifications, BPPs, system configuration, system architecture , data conversion, cleansing and maintenance efforts and training.
• Driving force behind defining & developing processes, workflow, change management, training, and process improvements across multiple disciplines including manufacturing, warehousing, procurement, finance, transportation, sales/marketing, etc. for synergetic solutions to very complex scenarios.
• Provided risk assessment & contingency plans for PMO and preplanned project activities to bring inflated budget estimates within proposed guidelines so project could be completed on time and on budget.

Confidential 2002-2004
Sr. Program / Project Manager Role:

• Created vision for SAP roadmap and designed architecture and project plan(s) for development and implementation that is in alignment with corporate objectives and goals.
• Own and manage entire engagement life cycle including assessment, Analysis, Design, Development, Test, Implementation, Deployment, Maintenance, and Training with full accountability for success.
• Responsible for program/project resources, budget and capital equipment expenditures, development, project management functions that included: managing all internal and external lop proposal, estimate project, create project plan, create budget projection, assign resources, create weekly status reports; led and participate in design, development, text and delivery meetings; coordinate application support, refine and document development process, manage scope, interview, hire and build teams, motivate team with commitment and quality work, and handle conflict resolution.
• Lead and participated in multiple teams to performed analysis, blueprinting of business requirements into SAP technical design and specifications, configuration, ATP, integration and regression testing, batch management, sales forecasting & demand planning.
• Direct and manage the hands on architecting & implementation of SAP modules for FI, CO, MM, BW, EBP, PP, SRM to US, Europe, Malaysia, China, Thailand, and Japan.
• Responsible for large infrastructures for international multi-divisional corporation that included, ERP system and architecture design, capacity planning, Budgeting, ROI and procurement of capital equipment. Installation and configuration of hardware and software. Installation of networking devices and cabling. Facilities planning and working with architects on building refurbishing for new server room. Coordinated efforts for disaster recovery and risk management in case of systems failure. Managed continual updates, patches, software, and hardware maintenance.
• Created and lead team to analysis and provide corrective action for continuous process and system performance improvements.
• Managed a user’s base of 8500+ globally, and 3 different languages (English, German, Japanese) for production system as well as development, QA, and training systems.
• Responsibility that included strategic planning, resource allocation, executive and internal communications, and project delivery with Corporate Supply management, Sales, Marketing, HR, Finance, Planning & Operations, Warehousing, and IT.
• Completed out of the box configuration (minimum customization) and implementation of a global SAP go-live in 6 months vs. a site by site 18-24 month project timeline for SRM/EBP.
• Enabled client to hold reserves auctions using SRM and reduced specific commodity spend an average of 30%.

Confidential – Dallas, Texas 1999-2002
Sr. Business and Technical Consultant and Project Manager Role:

• Architected and managed the entire program, set up agreements with integration providers and launched the program between, Bombardier, Montreal, Wichita KS, and BJS-USA and BJS-Europe which was a multi-million program to integrate into a E-Business total solutions package with data warehouse, CRM, SCM applications with BAPIs / RFCs configured to interface with SAP.
• Own and manage entire engagement life cycle from concept through deployment with full accountability for success.
• Responsible of P/L of bid contract for scope creep and time and materials tracking for charge back to client.
• Responsible for program/project management functions that included: managing all internal and external project resources, budget and capital equipment expenditures, develop proposal, estimate project, create project plan, create budget projection, assign resources, create weekly status reports; led and participate in design, development, text and delivery meetings; coordinate application support, refine and document development process, manage scope, interview, hire and build teams, motivate team with commitment and quality work, and handle conflict resolution.
• Senior consultant and lead the development/test department, integration teams, cell groups for all enterprise software applications for internal and internet deployment across multi-organizations.
• Directed a multimillion dollar hands-on international program to integrate Legacy & eBusiness Solution packages with SAP R/3

Confidential 1977 – 1999
CTO / Founder / Chief ConsultantSolution Providers to the Telecommunications, Commercial Airlines, Military Aerospace, Food Supply/Retail, Low & Hi-tech manufacturing industries
Internet/Ecommerce

• Led large-scale, web-based development and implementation projects, and managing the on-going operations and maintenance of a high volume e-commerce site.
• Sr. Program/Project Manager for Business and Development Projects encompassing international thin client B2B, B2E, B2C / MRP/ ERP/ CRM/ PRM/ SFA/ SCM/ Data Warehouse / with Broad Vision, Siebel, SAP (BASIS, ABAP, FI, SD, PP, HR, MM, EBP, APO, WM, PI, PM, PO, BW, Workflow) applications and Developed Web Applications on Intranet, Internet, Extranets.
• Specialized in Microsoft 2000 Products, Visual InterDev6, BackOffice, SourceSafe, PVCS, Site Server, Unix Apache Sever, AS400, HTML, XML, Visual Basic and Java Scripting; J2EE architecture; Rational Clear Case; Web-Logic, Mapix 4-6; SQL 7.0, Informix, 7.32/9.20 and Oracle 8.16 (8i) Databases, IIS, ASP.Net, .Net Framework. Expert with BroadVision, Siebel, and Ariba eCommerce solutions as well as ERP Aircraft maintenance and inventory systems.
• Responsible for full lifecycle of each solution implementation; gathered requirements for post implementation review
• Established new HR, Benefits and Payroll systems, retiring old legacy systems and upgrades for expandability added functionality.
• Extensive PM consulting background (billable experience in managing clients, contracts, engineers, etc) Experience with Microsoft Project application; other PM software tools; Business process experience

Wireless/Telecommunications

• Directed a $16 MM hands-on international program to integrate SCM (B2B, B2C, B2E) Commerce programs with data warehouse applications and wireless devices. Responsibility-included business planning, alliance building and organizing customer order fulfillment.
• Directed the integration of RIM, Palm Pilot, Handspring Visor, Pagewriter wireless devices with M-ASP and ASP technologies, Siebel and Excelon Enterprise applications.

IT

• Architected, Installed, Configured, and Tested Corporate LAN/WAN/Optical Networks/Intranet/Internet/Extranet Enterprise Infrastructure and Systems along with Sonet, ATM and IP technologies.
• Experienced in all platforms, Macintosh, PCs, Dell & Compaq Servers, Legacy Mainframe, and others utilizing Windows95/98/NT/2000, VM/VMS, and Unix (Solaris/Lunix).
• Lead and participated in multiple teams to performed analysis, blueprinting of business requirements into SAP technical design and specifications, configuration, ATP, integration and regression testing, batch management, sales forecasting & demand planning.
• Responsible for large infrastructures for international multi-divisional corporation that included, ERP system and architecture design, capacity planning, Budgeting, ROI and procurement of capital equipment. Installation and configuration of hardware and software. Installation of networking devices and cabling. Facilities planning and working with architects on building refurbishing for new server room. Coordinated efforts for disaster recovery and risk management in case of systems failure. Managed continual updates, patches, software, and hardware maintenance.
• Created and lead team to analysis and provide corrective action for continuous process and system performance improvements.
• Developed and negotiat4ed SLAs with internal and external customers.
• Provided ongoing support for 800+ users for production system as well as development, QA, and training systems.

Product Development/Testing

• Web Site Development for Dynamic and Interactive sites, including ActiveX Components, Java Applets, B2B, ASP, Multimedia Productions.
• Responsible for Development & Testing Project Management Activities for multi-version applications and data integrity conversion.
• Led JAD Meeting with Customers, Developers, Project Managers and Testers and gave presentations to train project process methodology and system procedures.
• Responsible for interfacing with Customer to define and document Business Requirements for Client-Server EMS Application Development
• Driving force behind the implementation of Data Modeling Processes, Development and Testing Methodology and Version and Change Management Process Control.
• Responsible for project management activities for cross version platforms development and testing of EMS applications and test data conversion on Y2K Projects.
• Extensive knowledge in development of relational databases applications in Object Oriented environments and technologies (Visual Basic, Power Builder, C++, Java, HTML, XML, and WML).
• Expert with S-Designer, Rational (Rose-ClearQuest-ClearCase); Endeavor, Infoman, Changeman, Web Logic.
• Driving force behind the implementation & setup of QA/QC test environments on various platform configurations, WindowsNT/2000, UNIX, Mainframe.
• Responsible for Integration, Regression, and User Acceptance Testing of Client-Server Applications. Including Test Plans, Test Cases and Test Procedures.
• Expert with MS Test, SQA Suite, WinRunner applications.

Business Development

• Organize, execute and close business opportunities.
• Initiated new relationships with new clients and within existing client organizations.
• Led opportunity qualification process.
• Determined with the client a sense for the business value to be created.
• Performed opportunity landscape (relationships, political, budget, sponsorship, decision process, competition, etc.).
• Managed client expectations and the planning process.
• Created, coordinated and played the lead role in relationship management plans.
• Manage the review of business plans, proposals and presentations.
• Participated as key senior member of the corporate management team and advisor to board of directors.
• Led practice and industry groups focused on global projects to define and implement strategies and products for solutions.

Product Marketing

• Participated as key senior member of the corporate management team an advisor to board of directors.
• Successfully developed and launched over 50 New Products in Asia, Europe and US.
• Directed & Managed Startup of Manufacturing Facilities for Prototype & New Products from Design Concept through StartUp and Production
• Responsible for: Customer Satisfaction & Liaison, Sales/Marketing, Engineering, Manufacturing, Quality, Procurement, Administration, Safety & Facilities, MIS & Document Control, Warehousing & Distribution
• Liaison between Sales/Marketing, Engineering, Manufacturing, Purchasing, and Corporate Operations.
• Coordinated the development and activities of various task forces to investigate problems, define solutions and implement corrective action to maintain product reliability quality and support services.
• Responsible for directing large scale projects including planning and scheduling, team meetings, progress reports and production activities
• Coordinated the operations, integration, testing, and installation of software and hardware system.
• Increased annual sales form $10 million to $75 million through redesign of product and competitive price restructuring resulting in new market positioning.
• Managed Product Development organizations.
• Produced Business Plans and Marketing Specs for Windows and products forecasting $50MM incremental revenue over 3 years.
• Responsible for all phases of Product Development, Manufacturing, Operations, Test, Quality Assurance and Maintenance, Supplier Operations and Management.
• Responsible for Customer Service & Satisfaction and Technical Support.
• Responsible for P/L, Budgets, Capitol Equipment, and Manpower planning.
• Launched three new networking products, generating annual revenues in excess of $15 million.
• Provide business plans, functional specs, pricing, forecasts.
• Responsible for Product Development, Engineering, Product Marketing and Customer Support Organizations.
• Managed various alliances that increased penetration into accounts by more than 30%.
• Manage proposal efforts, negotiate OEM agreements, and coordinate product development with Customers.
• Actively involved in customer presentations, trade shows, and system installations.
• Directed & Managed Startup of Manufacturing Facilities for Prototype & New Products from Design Concept through StartUp and Production

Management

• Principal of a management-consulting firm specializing in the following Custom software applications for net-based e-commerce and B2B, B2C, B2E enterprise solutions.
• Orchestrated, directed and managed the vision, strategy, concept, development, test, release, and launch of various software applications for the enterprise and e-commerce community.
• Directed and led various programs including ISO9000 Quality Plan.
• Restructured and systematized of operations to reduce costs and increase profit margins in all areas of operations, engineering, marketing, and sales
• Initial orchestration of new startup companies in the design, development and release of products and services into the market place
• Development and implementation of TQM and ISO9000 certification programs
• Performed “due diligence” for corporate mergers or acquisitions
• Managed Business Development, Strategic Alliances, Partnerships, and contract proposals/negations.

Clients 
Sun Micro-Systems, Intuit, Apple, McDonnell-Douglas, Johnson & Johnson, Western Communications, Montgomery-Ward, State of California, General Electric, Lockheed, GTE, ATLAS Electronics (Hong Kong & Malaysia), Adobe, Apple, Singer-Link, IBM, Environmental Protection Agency, Ford Aerospace, Digital, Vandenberg Air Force Base, Kaiser Electronics, Norton, Lotus, Internal Revenue Service, Microsoft, NORTEL/BNR, MCI, Ernst & Young, Author Anderson, Sea-Land, EDS-Southland, Sprint, Bombardier – BJS, JP Wireless Systems, Siebel, Excel Telecommunications, American Airlines.

Confidential - Low Cost Entertainment Electronics 1984-1986
General Manager Role:

• Directed & managed start-up of manufacturing facilities for prototype & new products from design concept through start up and production. Expanded an overseas manufacturing facility in Malaysia from $10 million to $75 million by successfully developing, launching and marketing over 150 new products and services. Directed the efforts of nearly 1200 individuals.

Confidential – San Francisco, California 1973-1977
(Design and Construction of Nuclear Power Plants)Associate Engineer Role:

• Responsible for design and drafting of drawing for piping systems for Nuclear Power plants
• Lead MRB meetings and identifying defects, creating corrective action plans and executing fixes.
• Plan, develop, and execute non-destructive testing procedures for all piping and structure welding at physical plant locations.
• Coordinate liaison activities between design engineers and contract craft workers (Welders, Pipe fitters, etc)
• Prepare and reports all costs and expense allocations for repairs and retrofits of current designs.
• Led the NDT (Nondestructive Test) team of technician’s at all domestic plants sites to perform testing tasks and report all results.

Confidential – Foster City, California 1971-1973Marine Filtration and Operations Engineering Supervisor Role:

• Responsible for maintenance and operations of all marine filtration and tank systems
• Provided training for new hires in policy and procedures on operations and maintenance.
• Complete monthly reports to operation manager
• Provide security support for off hours duty when working graveyard shifts.
• Perform maintenance and inspections duties on all diatomaceous earth filtrations systems for large tank and pool facilities

Skills and Certifications

• PMP – Project Management Professional Principles and Techniques, 2006
• Multiple SAP Certifications (MD,SCM,FICO,EBP,SRM,ERP) SAP Cert. Training 2002-2005
• Open Water Diver Certification, PADI, 2004
• Siebel Core Consultant, Siebel Certified Training, 2001
• Microsoft Visual InterDev, Microsoft Certified Training, 1997
• SQA Load/Team Test, Corporate Sponsored Training, 1994 & 1996
• Quality Engineering, San Francisco State University, 1974
• Business Management, San Francisco City College, 1976
• Business Economics and Finance, Int'l. Business Network, 1989
• Structural Welding, Long Beach Technical Institute, 1988
• Licensed Private Pilot, Fremont Aviation Institute 1983
• Mechanical/Nuclear Engineering, Youngstown State University/US Navy 1971

Education

• MS Business Administration, Confidential University,
• BS Computer Science, Confidential University,

Professional Affiliations

• PMI – ProjectManagementInstitute

Client References:

• CMS – Mark Jardell – Phone
• CMS – Jim Delle Bovi – Phone