Project Management (PMP)PMP certified Project Manager / Business Liaison / Data Analyst with extensive experience successfully designing, implementing and maintaining large scale multi-phased systems. 
Strong communication skills with the ability to partner with internal business stakeholders in order to identify their needs and translate their requirements into solid long term solutions. 
Results driven, goal oriented individual who is able to set expectations and meet milestones within given timeframes. Energetic and decisive business leader able to merge disparate personnel into team-centered project groups. I am dedicated to exceeding expectations through responsive, collaborative and customer focused partnerships and I am willing to take risks and think outside the box in order to inspire innovation in others. 
Pro active professional with a strong background in managing full life cycle implementations with critical emphasis on determining the long term information and business needs of the organization, as well as developing and executing a strategy to address those needs.

Selected Accomplishments

• Managed and Implemented the following types of systems:
• Government - Time and Attendance Management, Infrastructure
• Insurance - E-Business
• Finance - E-Commerce, Trade, Risk Management
• Manufacturing - Order Entry, Inventory Control

Relevant Skills and Experience

Project Manager - Infrastructure Manager _2006-2011Managed the planning and implementation of 1,700 biometric time clocks in over 80 New York City agencies (450 buildings) for a web based Time and Attendance System enabling users to “clock” in/out via a hand scan on the device. This was accomplished thru concurrent multi-track phased deployments each consisting of the following functions:

• Procurement - compiled Scopes of Work used by procurement to obtain vendor bids. Set and managed the procurement area timelines for the bid and award process.
• Inventory - managed Inventory tracking thru Remedy. Created PRFs for all stock replenishments of Infrastructure equipment.
• Vendors - managed and supervised vendor relationships to ensure that installations were done to specification within the defined timeframes. This was accomplished using multiple vendors for Asbestos testing and for Cabling (data and electrical).
• Clients - managed the full design and implementation of the dedicated time clock network solution at each city Agency site. Set and managed task timelines with various city officials.
• Management - provided weekly project plan status updates to the projects Program Managers
• Staffing - hired and supervised a team of field technicians that worked with the Clients and Vendors to implement and maintain the biometric devices.
• Support - worked with the project Helpdesk team to troubleshoot punch/timesheet issues related to the time clocks.
• Operations - coordinated and set timelines for the configuration of Cisco firewalls and switches that were required for each implementation. Partnered with OPS to resolve network connectivity issues and outages.

Confidential– New York, NY

Manager – E-Business Development Group __ 2003-2005 Partnered with several Prudential.com E-Business units (Investments, Insurance, Real Estate and Business to Business) as a business / technology liaison and data analyst to identify their data requirements and deliver business intelligence, metrics, drill down data mining and reporting systems. Designed, created and maintained several data warehouses and metadata repositories insuring all information was accurate and adhered to well defined business rules. Hired, managed and provided ongoing assessment to a programming team which was responsible for importing the Prudential.com weblogs and other pertinent data files from numerous sources using ETL processes. With the information contained in the data warehouse business owners were able to get a 360 degree view of the client, monitor click stream activity and identify customer trends by wealth segment. More importantly business units could track the effectiveness of their current web based products, as well as allocate funds for future web related initiatives. Other IT projects included:

• The migration of data and ETL processes from one data warehousing software product to another (Sagent to MS CommerceServer2000).
• Manage the full project life cycle of concept identification, design, development, QA/testing, installation and post-implementation review of several warehouses for multiple business areas.
• Developed Service Desk call tracking.
• Translated Prudential.com Client and Public site web logs into click stream path analysis and drill down metric reporting.
• Product Client site registration reporting.
• Gather Self-Serve site metrics (Change of address, phone, email, etc.)
• Expedited Legal requests – extract historical client web log click stream information for pending litigations.
• Setup a web based marketing campaign system to identify and extract mailing lists as well as track daily activity and overall campaign success.

Confidential - Newark, NJ

Vice President – ISG (Data Warehousing) 1996-2003Managed a team responsible for the full project life cycle process of design, implementation and support of a data warehousing SQL server based application software product (Sagent). This entailed the automated process of extracting and formatting data from various sources, transmitting it to the server and loading it to the various fact and dimension tables (ETL). Full management responsibility of the metadata repository to ensure data integrity. Created educational materials and performed training sessions on the Sagent application to enable business users to create ad-hoc reports and use the drill down cubes. Structured Metaviews, Cubes and drill down reports were created for the following business areas:

• Global Risk Management – Commodities, Futures, Options and Capital Markets data
• Asset Liability Management – (PSI Treasury) automated a daily reporting system to note interest payment discrepancies resulting in substantial savings for the firm.
• Intl/Futures Risk Management – implemented a Commodities and Metals VAR reporting system
• Trading Desk – designed a daily trade price verification system to validate traders trade price vs. acceptable SDB trade pricing – trades out of range had their trade information compiled and emailed to their respective trading desk for review and appropriate action.
• E-Business Development Group Metrics – designed and created a warehouse for reporting on the private Client Groups trades, commissions and web usage. Provided web marketing campaign list extracts on target groups based on defined criteria, including preserving privacy and confidentiality. Established the campaign report tracking system to monitor the web campaigns effectiveness.

Confidential- New York, NY

Sr. Project Manager (Order Entry System) __1984-1996Managed the redesign and streamlining of a legacy Order Entry system - product orders had been manually taken at the store level on preprinted forms and later key punched for transmission to a central computer for processing. The improved automated process allowed for product orders to be barcode scanned into a Symbol MSI handheld device and then transmitted electronically via telephone to the central computer for processing. Aside from the field operations improvements, a new Reporting, Order Tracking and Inventory Control system as well as data feeds to the GL and AP systems were implemented. This was a true end-to-end phased restructuring of how they did business.

• Participated in the RFP process to select the handheld order entry device.
• Worked with the business units to identify their needs and translate them into technical specs.
• Designed software application specs for the Symbol MSI handheld device.
• Created training materials and trained U.S. and Canadian sales force on use of the Symbol MSI handheld device. Provided ongoing helpdesk support.
• Managed the programming team responsible for the design, implementation and support of the new Order Entry processing system.

Confidential- Secaucus, NJ

Areas of Expertise

Soft Skills

• Project Management and Operations
• Leadership, Training and Teambuilding
• System Implementation and Functionality
• Technical Support and Troubleshooting
• Superior Interpersonal / Presentation Skills
• Infrastructure Architecture /Planning
• Vendor Management

Hardware/Software

• MS Office 2010 - Word, Project, Access, PowerPoint, Excel
• MS Visio – network technical design
• IBM Rational ClearCase Explorer and ClearQuest
• Power Grep – weblog query tool
• Remedy Action Request System
• MS Outlook
• SQL, VB Scripting, COBOL, RPG, FOCUS

Education / Certifications

• Bachelor of Science - Psychology – Confidential University
• PMP Certification 2006
• Member PMI Global and NYC chapters