OBJECTIVE

• To obtain a challenging full time senior position in Software Systems Design, Development and implementation

SUMMARY

• Technical Architect/Business Systems Analyst/Project Manager with 12 years of experience.
• Salesforce.com certified Developer and Administrator with in - depth experience in Salesforce.com tools such as Apex, VisualForce, Force.com IDE and Apex Data Loader.
• Experience integrating Salesforce application with external systems through Informatica.
• Experience loading data into Salesforce using the Apex Data Loader.
• Experience implementing Salesforce Service and support application.
• Strong knowledge of Object Oriented concepts
• Well versed in MVC architecture implementing solutions in J2EE platform.
• Strong knowledge of Oracle 9i and 8i.
• Extensive experience in applications development in Oracle 9i and 8i
• Strong experience in Data modeling and Performance tuning.
• Experience working in VB
• Extensive experience working in water fall and iterative model projects
• Identify the key business areas to implement Salesforce.com solution and work with Business partners to create vision and scope statement.
• Translate requirements from non-technical end users through interviews and document them in understandable by users and developers through process flow diagrams
• Guide development and deliver application through UAT while reporting the status to senior management and Stakeholders.
• Identify, communicate and mitigate risks at all stages of the project.
• Manage client expectations leading to client satisfaction and retention
• Extremely well versed with managing team structured in Onsite/Offshore model

TECHNICAL SKILLS

Salesforce.com Skills: Apex, VisualForce, Apex Data Loader, Force.com IDE

Languages: Java, C

Databases: ORACLE 9i, 8i, SQL Server

Client Server Tools: Visual Basic, PowerBuilder

ETL Tools: Informatica

Internet: ASP, Struts, JSP, Servlets, Java/VB Script

Operating systems: UNIX, Windows 2000/XP

Others: Microsoft Visual Source Safe, Quest Toad, Microsoft Visual studio

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Responsibilities:

• Led a team to gather requirements, design, develop, test, and deploy the integration solution between Salesforce Customer Service application and FDA reporting application.
• Performed hands on Project manager role primarily responsible for managing and developing the end to end integration solution.
• Analyzed the requirements of target system and mapped the data elements between source and target system.
• Designed and developed the Informatica maps extracting data from Salesforce.com through web services API.
• Created objects and performed configuration in SFDC to support the extraction.
• Optimized the extraction in terms of performance.
• Performed System testing and driven the end to end Integration testing with the SMEs of the target system.
• Assisted in UAT support.
• Ongoing production support and enhancement of Salesforce implementation.

Confidential

SFDC Developer

Responsibilities:

• Responsible for collecting requirements from the business users for initial implementation of Salesforce.
• Led the gap analysis between the existing system and the to be state of the future system and identified the functionalities to be incorporated.
• Collaborated with implementation vendor in the development activities.
• Led the design and implementation of several enhancements in the case management module of customer service application.
• Implemented the Product Return functionality in the application.
• Developed custom objects, triggers, Apex classes and Visual force pages and workflows as part of the development activity.
• Migrated master data from the existing legacy system to Salesforce.com through Apex Dataloader. Performed extensive data analysis to design and validate system migrations.

Confidential

Module Leader/Senior Developer

Responsibilities:

• Analyzed the data model of the source systems and participated in design meetings with the team.
• Designed the data extraction queries for data mapping from source system.
• Tuned the performance of the data extraction queries.
• Utilized Subject matter expert skills to elaborate the functionalities of the source system to other team members.

Confidential

Senior Developer

Responsibilities:

• Utilized subject matter expert skills in booking and scheduling, to elaborate requirements and use cases. Reviewed with customers to validate against business requirements, and with management to validate against project cost and scope estimates. Provided design and development activities to successfully implement the project.
• Developed PL/SQL stored procedure that runs daily to calculate the duration of each voyage for all possible combinations of origin and destination schedule timings and pre-populate in a table. This improved the performance of the online schedule application as the calculated schedule data is readily available instead of on the fly.
• Designed and implemented stored procedures to provide optimal schedule for the given origin and destination.
• Involved in the design and development of Java screens using Struts framework.
• Developed PL/SQL interface to interact with the source system for validation of online bookings for allocated space and size constraints.
• Provided technical expertise to production support team in resolving production issues
• Reviewed QA test plans and prioritized/validated defects during testing phases.

Confidential

Senior developer

Responsibilities:

• Involved in analyzing and migrating the data across 4 different regional databases into one.
• Designed, developed and implemented notification module in the application.
• Created ORACLE jobs to run the batch jobs.
• Designed, developed and implemented Transshipment module in the application.
• Improved the performance of notification module by using advanced features of Oracle like DBMS PIPE, DBMS POLICY, DBMS SESSION, BULK COLLECT, Global Temporary Tables etc;
• Improved the performance of overall system by storing application level variables in memory using session variables

Confidential

Responsibilities:

• Provided technical expertise to the team in analyzing the existing code in PowerBuilder.
• Conducted knowledge sharing session to the other team members on PowerBuilder.
• Designed GUI screens and COM components to make the web client thin as compared against the client server screens.
• Developed Parts profile and reports module within the application.
• Improved the performance of reports while reengineering.

Confidential

Responsibilities:

• Provided functional expertise in resolving the day to day business issues.
• Provided data fixes to the production support issues.
• Monitored the various batch programs interfacing the application

Confidential

Responsibilities:

• Prepared technical specification document by analyzing the existing code.
• Developed the GUI screens of the application in the newer version of PowerBuilder 6.5
• Tested the application.